Reference Guide
System.SupportInfo.HelpDesk (Read or Write)
Description
Name of the help desk that provides technical support for your system; information provided by the help
desk.
Legal Values
● String of up to 64 ASCII characters.
Default Value None
Write Privilege Configure iDRAC
License Required iDRAC Basic
Dependancy None
System.SupportInfo.Outsourced (Read or Write)
Description
Indicates whether you have contracted with an outside business entity to provide technical support for
your system.
Legal Values
● Yes-0
● No-1
Default Value 1
Write Privilege Configure iDRAC
License Required iDRAC Basic
Dependancy None
System.SupportInfo.Type (Read or Write)
Description
Indicates whether a support request is for a problem with your system's network connectivity or with a
particular system component.
Legal Values
● Network-0
● Storage-1
Default Value 0
Write Privilege Configure iDRAC
License Required iDRAC Basic
Dependancy None
System.SystemInfo
This group contains the attributes that provides details about System.SystemInfo.
System.SystemInfo.BootTime (Read Only)
Description
Time of the last system boot.
Legal Values
● String of up to 64 ASCII characters.
Default Value None
Write Privilege Configure iDRAC
728 System Attributes










