Dell EMC PowerEdge C6520 Installation and Service Manual Part Number: E64S Series Regulatory Type: E64S001 July 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 6 Chapter 2: Dell EMC PowerEdge C6520 system overview.............................................................. 7 Inside the sled ......................................................................................................................................................................7 Rear view of the sled.................................................
Removing the riser card.............................................................................................................................................46 Installing the riser card............................................................................................................................................... 47 LOM riser card...............................................................................................................................................................
Chapter 8: Getting help...............................................................................................................86 Recycling or End-of-Life service information............................................................................................................ 86 Contacting Dell Technologies.........................................................................................................................................86 Accessing system information by using QRL..........
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 Dell EMC PowerEdge C6520 system overview The Dell EMC PowerEdge C6520 system is a half-width sled that supports: ● 3 rd Generation Intel Xeon Scalable processors with up to 40 cores ● 16 DDR4 DIMM slots NOTE: PowerEdge C6520 does not support SAS Expander Backplane configuration. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell.
11. Memory module sockets for processor 1 13. Expansion card riser 2 (R2) 12. OCP 3.0 card retention latch Rear view of the sled Figure 2. Rear view of the sled Table 1. Rear view of the sled Item Ports, panels, or slots Icon Description 1 PCIe expansion card riser 1 (R1a or R1b) N/A Enables you to connect PCI Express expansion cards. 2 Sled release handle N/A Enables you to remove the sled from the enclosure.
NOTE: For more information, see the Dell EMC PowerEdge C6520 Technical Specifications on the product documentation page. Network ports indicator codes Figure 3. LAN indicators on the QSFP OCP card 1. Link indicator 2. Activity indicator Table 2.
Figure 4. Ethernet port indicator codes 1. Speed indicator 2. Link and activity indicator Table 3. Ethernet port indicator codes Convention Status Condition A Link and activity indicators are off The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed. C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed.
Figure 6. Sled to drive mapping for 12 x 3.5-inch drive configuration 1. Drives 0–2 mapped to sled 1 3. Drives 6–8 mapped to sled 3 2. Drives 3–5 mapped to sled 2 4. Drives 9–11 mapped to sled 4 NOTE: The warranty of the drives are linked to the Service Tag of the corresponding sled. C6400 chassis options and drive enumerations C6400 chassis - 24 x 2.5-inch NVMe drive configuration The C6400 chassis with 24 x 2.
Figure 8. C6400 chassis - 24 x 2.5-inch SAS/SATA backplane with four C6520 sleds, each up to 6 SAS/SATA drives C6400 chassis - 24 x 2.5-inch SAS/SATA backplane - Drive enumeration Figure 9. 2.5-inch drives (24) with four C6520 sleds Figure 10. 2.5-inch drives (24) with three C6520 sleds Figure 11. 2.5-inch drives (24) with two C6520 sleds (Sleds 1 and 3) Figure 12. 2.
C6400 chassis - 24 x 2.5-inch SAS/SATA/ 8 x 2.5-inch NVMe drive configuration The C6400 chassis with 24 x 2.5-inch SAS/SATA or NVMe backplane drive configuration enables a total of 24 x 2.5-inch drives and up to 6 drives per C6520 sled. Each sled has two universal drive slots which can use NVMe drives or SAS/SATA drives; rest of the 4 drive slots can be SAS/SATA drives.
Figure 16. 2.5-inch NVMe backplane chassis with one C6520 sled with up to 2 NVMe drives C6400 chassis - No backplane The C6400 chassis with No-backplane configuration is optimized for use cases that require little to no local storage and primarily use external storage. Each C6520 sled in this chassis can still be optionally configured with a local M.2 boot drive. This chassis does not come with a drive backplane and no front drives are supported for any C6520 sled.
Figure 19. 3.5-inch drives (12) with four 1U sleds Figure 20. 3.5-inch drives (12) with three 1U sleds Figure 21. 3.5-inch drives (12) with two 1U sleds Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system. The information tag is located on the rear of the system that includes system information such as Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. Figure 22.
Alternatively, the Service Tag information is located on a label on the left wall of the chassis. System information label Figure 23.
Figure 24. Mechanical Overview and Memory information Figure 25.
Figure 26. System tasks: Processor 1 heat sink and BOSS / SATA M.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Remove the I/O connector cover from the system connectors.
Table 4. Interfaces to set up iDRAC IP address Interface Documentation links iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Documentation. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.
You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle Controller RACADM CLI Guide available at www.dell.com/idracmanuals. You can also access iDRAC using automation tool - Redfish API. For more information, see the iDRAC9 with Lifecycle Controller Redfish API Guide available at https://www.dell.com/idracmanuals.
Options to download and install OS drivers You can choose any one of the following options to download and install OS drivers. For information about how to download or install OS drivers, see the documentation links provided in the table. Table 7. Options to download and install OS drivers Option Documentation Dell EMC support site Downloading drivers and firmware section. iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at https://www.dell.
4 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Sled Air shroud Support bracket Expansion cards and expansion card risers LOM riser card M.
After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. If applicable, remove the I/O connector cover from the system connectors. Install the sled into the enclosure. 2. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
Figure 27. Sled Installation Guidelines Removing a sled Prerequisites Follow the safety guidelines listed in Safety Instructions. NOTE: The procedure to remove a sled blank or a sled is similar. Steps 1. Holding the sled handle, press the retention latch on the sled to release the sled. 2. Slide the sled out of the enclosure. CAUTION: Support the system with both hands while sliding it out of the enclosure.
Figure 28. Removing a sled Next steps Replace the sled. Installing a sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. Steps 1. Holding the sled with both hands, align the sled with the sled-bay in the enclosure.
Figure 29. Installing a sled 2. Insert the sled into the enclosure. Using the sled handle, slide the sled and stop at 20-30mm before completing the insertion of the sled as shown in the image below. CAUTION: To avoid any damage to the pins on the sled, do not force the sled into the enclosure. Follow the two-position insertion and gently slide the sled into the enclosure. Figure 30. Stop the sled at a distance of 20-30 mm before complete insertion 3.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Press the blue clip and lift the air shroud. 2. Disengage the air shroud hook from the slot on the chassis and remove the air shroud. Figure 31.
NOTE: Ensure that the SATA cables are routed behind the air shroud clip. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2. Lower the air shroud until the blue clip locks in place. Figure 32. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Support bracket Removing the support bracket Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 33. Removing the support bracket 2. Remove the support bracket from the chassis. Next steps Replace the support bracket. Installing the support bracket Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the support bracket with the stand off on the chassis. 2. Using a Phillips #1 screwdriver, tighten the screws that secure the support bracket to the chassis.
Figure 34. Installing the support bracket Next steps Follow the procedure listed in After working inside your system. Expansion cards and expansion card risers NOTE: A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.
Expansion card installation guidelines Figure 35. Expansion card slot connectors 1. Riser 1a or Riser 1a with support for SNAP I/O modules (Slot 1) 2. Riser 2b (Slot 2) The following table describes the expansion card riser configurations: Table 8. Expansion card riser configurations Configurati ons Expansion card risers PCIe Slots Controlling processor Heigh Length t Slot width Supported configurations Config1. with 1x LP R1a 1 Processor 1 and 2 Low Half Profile length x16 ● ● ● ● ● 12 x 3.
Figure 36. Riser 1a- Slot 1, x16, LP-HL Figure 37. Riser 2b- Slot 2, x16, LP-HL NOTE: The expansion-card slots are not hot-swappable.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order. Table 9.
Table 10.
Table 11. Configuration 3: R1b (continued) Card type Slot priority Maximum number of cards Dell BOSS M.
4. If applicable disconnect the cables. NOTE: The procedure to remove a riser 1a or 1b is similar. Steps 1. Using a Phillips #1 screwdriver, remove the screws that secure the expansion card riser 1. 2. Holding the blue touch point and handle, lift the expansion card riser from the riser connector on the system board. Figure 38. Removing the expansion card riser 1 Next steps Replace the expansion card riser 1.
3. Using a Phillips #1 screwdriver, tighten the screws that secure the expansion card riser 1 on to the system board. Figure 39. Installing the expansion card riser 1 Next steps Follow the procedure listed in After working inside your system. Removing the expansion card riser 2 Prerequisites NOTE: Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 40. Removing the expansion card riser 2 Next steps Replace the expansion card riser 2. Installing the expansion card riser 2 Prerequisites NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 41. Installing the expansion card riser 2 Next steps 1. Install the expansion card riser 1. 2. Follow the procedure listed in After working inside your system. Removing an expansion cards Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the expansion card riser 1a or 1b and Remove the expansion card riser 2. Steps 1.
Figure 42. Removing an expansion card from riser 1 Figure 43.
3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 44.
Figure 45. Installing the expansion card filler bracket in riser 2 Next steps Replace the expansion card. Installing an expansion card Prerequisites CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion cards directly into the riser connector on the system board. 1. Follow the safety guidelines listed in Safety Instructions. 2. Unpack the expansion card and prepare it for installation.
Figure 46. Removing the expansion card filler bracket for riser 1 Figure 47. Removing the expansion card filler bracket for riser 2 2. Holding the card by its edges, align the card with the slot on the riser. 3. Insert the card firmly until it is fully seated in the slot. 4. Replace the screw that secures the expansion card.
Figure 48. Installing an expansion card in riser 1 Figure 49.
Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in after working inside your system. Removing the riser card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser. If installed, remove the expansion card. If applicable, disconnect the cable from the riser card. Steps 1.
Figure 51. Removing the riser card from riser 2 Next steps Replace the riser card. Installing the riser card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align and insert the riser card with the screw holes on the riser. 2. Using a Phillips #2 screwdriver, tighten the screws that secure the riser card to the expansion card riser.
Figure 52. Installing the riser card in riser 1 Figure 53. Installing the riser card in riser 2 Next steps 1. 2. 3. 4. 48 If applicable, connect the cable to the riser card. If removed, install the expansion card. Install the expansion card riser. Follow the procedure listed in After working inside your system.
LOM riser card Removing the LOM Prerequisites NOTE: Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the expansion card riser 1. Steps 1.
Installing the LOM Prerequisites NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the expansion card riser 1.
M.2 SSD module Removing the M.2 riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Using a Phillips #2 screwdriver, remove the screw that secures the riser to the chassis. 2. Holding the blue tag, lift the riser to disengage the riser from the connector on the system board. 3. Disconnect the SATA cable from the riser. Figure 56. Removing the M.
Steps 1. Connect the SATA cable to the M.2 riser. 2. Align the M.2 riser with the stand off on the system board and insert it firmly until the riser is fully seated in the slot. 3. Using a Phillips #2 screwdriver, tighten the screw that secures the riser to the chassis. Figure 57. Installing the M.2 riser Next steps 1. Replace the air shroud. 2. Follow the procedure listed in After working inside your system. Removing the M.2 SSD module Prerequisites 1.
Figure 58. Removing the M.2 SSD module from the M.2 riser Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the M.2 SSD module at an angle with the connector on the M.2 riser. 2. Insert the M.2 SSD module firmly until it is fully seated in the connector on the M.2 riser.
Figure 59. Installing the M.2 SSD module on the M.2 riser 3. Using a Phillips #1 screwdriver, tighten the M.2 SSD module on the M.2 riser with the screw. Next steps 1. Install the M.2 riser. 2. Follow the procedure listed in After working inside your system. Linking board and PCIe cable Removing the linking board and PCIe cable Prerequisites NOTE: Observe the routing of the cable as you remove it from the sled. Route the cable properly when you replace it to prevent the cable from being pinched or crimped.
Figure 60. Removing the linking board and PCIe cable 4. To disengage the linking board connector, lift and push the MB cable towards the front of the sled. 5. Remove the MB cable from the sled. Next steps Replace the linking board and PCIe cable. Installing the linking board and PCIe cable Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Route the MB cable along the chassis wall. 2.
Figure 61. Installing the linking board and PCIe cable 4. If applicable, connect the M.2 riser data cable to the M.2 riser. Next steps 1. 2. 3. 4. Install the expansion card riser 1. Install the support bracket. Install the air shroud. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge C6520 system supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor.
Figure 62. Memory socket location Table 14. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel (DPC) RDIMM 1R 8 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 2R 16 GB / 32 GB / 64 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 4R 128 GB DDR4 (1.2V), 2666 MT/s 2666 MT/s 8R 128 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s LRDIMM NOTE: Mixing of memory module capacities in a system is not supported.
Table 15. Memory population rules Processor Configuration Memory population Memory population information Single processor Optimizer (Independent channel) population order A{1}, A{2}, A{3}, A{4}, A{5}, A{6}, A{7}, A{8} 1, 2, 3, 4 DIMMs are allowed. Dual processor (Start with processor1.
Figure 63. Removing a memory module Next steps 1. Replace the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. NOTE: When operating your system with single processor, install memory module blanks in processor 2 memory sockets. . Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
3. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. Figure 64. Installing a memory module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3.
c. Repeat the procedure for the remaining two screws. d. Return to the first screw to loosen it completely. 2. Set the Anti-Tilt wires to the unlocked position (inward position). Figure 65. Loosening the screws and set the Anti-Tilt wires to the unlocked position 3. Lift the processor and heat sink module (PHM) from the system and set the PHM aside with the processor side facing up. Figure 66.
Next steps Remove the processor from the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites WARNING: Remove the processor from the processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the processor and heat sink module (PHM).
Figure 68. Aligning pin 1 marks of processor with tray NOTE: Ensure that to return the TIM break lever back to its original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink. 5. Repeat the procedure at the remaining three corners of the retaining clip. 6.
Installing the processor into a processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
Figure 71. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease on the heat sink by using a clean lint-free cloth. 5. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the bottom of the heat sink. Figure 72. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
Figure 73. Remove the Thermal Interface Material (TIM) protective film 7. Place the heat sink on the processor and press the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the retaining clip before placing the heat sink onto the processor retaining clip.
Figure 74. Installing the heat sink onto the processor Next steps 1. Install the processor and heat sink module. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions.
Figure 75. Installing the processor and heat sink (PHM) 3. Set the Anti-Tilt wires to the locked position (outward position), and then using the Torx #T30 screwdriver, tighten the screws (8 in-lbf) on the heat sink in the order below: a. b. c. d. 68 Tighten the first screw three turns. Tighten the screw diagonally opposite to the screw you tighten first. Repeat the procedure for the remaining two screws. Return to the first screw to tighten it completely.
Figure 76. Set the Anti-Tilt wires to the locked position and tightening the screws Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP filler Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser 1. Remove the expansion card riser 2.
Figure 77. Removing the OCP card filler Next steps 1. Install the OCP card. 2. Install the expansion card riser 2. 3. Install the expansion card riser 1. Installing an OCP card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser 1. Remove the expansion card riser 2. Remove the OCP filler. Steps 1. Align and insert the OCP card into the sled.
Figure 78. Installing an OCP card Next steps 1. Install the expansion card riser 2. 2. Install the expansion card riser 1. 3. Follow the procedure listed in After working inside your system. Removing an OCP card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser 1. Remove the expansion card riser 2. Steps 1. Lift the OCP card retention latch. 2.
Figure 79. Removing an OCP card 3. Press down the OCP card retention latch to lock it. Next steps 1. Install the OCP filler. 2. Install the expansion card riser 2. 3. Install the expansion card riser 1. Installing the OCP card filler Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser 1. Remove the expansion card riser 2.
Figure 80. Installing the OCP card filler Next steps 1. Install the expansion card riser 2. 2. Install the expansion card riser 1. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
NOTE: Ensure that the + side of the battery is facing the battery holder clip. Figure 81. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Push the battery holder clip away. NOTE: Ensure that the + side of the battery is facing the battery holder clip. b. Insert the battery in the battery holder until the battery holder clip snaps into place.
Next steps 1. If applicable, Install the expansion card riser 1 and connect the cables to the expansion card. 2. Follow the procedure listed in the After working inside your system. 3. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d.
Figure 83. System board screws 3. To disengage the ports from the slots on the chassis, slide the system board toward the front of the chassis. 4. Incline the system board at an angle and lift the system board out of the chassis. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 84.
Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the system board, remove all the components that are listed in the removing the system board section.
Figure 86. Tightening the screws on the system board Next steps 1. Replace the following components: a. Trusted Platform Module (TPM) NOTE: The TPM Module must be replaced only while installing new system board. b. Air shroud c. Expansion card risers d. Processor e. Heat sink module f. Memory modules g. OCP card h. Linking board 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 3.
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data. ● To restore the system configuration data, press Y ● To use the default configuration settings, press N NOTE: After the restore process is complete, system reboots. Manually update the Service Tag After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
Installing the TPM Steps 1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board. 3. Press the plastic rivet until the rivet snaps into place. 4. Replace the screw that secures the TPM to the system board. Figure 87. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2.
5 Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 16. Upgrade kits Kits Related links to service instructions Processors See Installing the processor Risers Memory modules See Installing the memory module Hard drives Hard drives SAS/SATA SSD Hard drives NVMe SSD BOSS M.2 See Installing the M.
6 Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board. Topics: • • • System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 88.
Table 17. System board jumper settings Jumper NVRAM_CLR Setting (default) Description The BIOS configuration settings are retained at system boot. The BIOS configuration settings are cleared at system boot. PWRD_EN (default) The BIOS password feature is enabled. The BIOS password feature is disabled. iDRAC local access is unlocked at next AC power cycle. iDRAC password reset is enabled in F2 iDRAC settings menu. CAUTION: Be careful when changing the BIOS settings.
7 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Using system diagnostics Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
System diagnostic controls Table 18. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
8 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Technologies Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
9 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Documentation.
Table 19. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. www.dell.com/poweredgemanuals For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide. www.dell.
