Quick Reference Guide

support.dell.com Checking Inside the Computer 7-17
4. Determine whether a video expansion card is installed.
Is a video expansion card installed?
Ye s .
Go to step 5.
No.
The integrated video controller is faulty. See Chapter 11, “Getting Help,” for
instructions on obtaining technical assistance.
5. Remove the video expansion card, and connect the monitor interface cable to the
video connector on the computer's back panel.
6. Close the computer doors, reconnect the system to AC power, and turn on the
system.
Did the tests run successfully?
Ye s .
The video expansion card is faulty. See Chapter 11, “Getting Help,” for
instructions on obtaining technical assistance.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining assistance.
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A system board problem can result from a defective system board component, a
faulty power supply, or a defective component connected to the system board. If an
error message indicates a system board problem, perform the following steps to
troubleshoot the problem:
1. Turn off the system, including any attached peripherals, and disconnect the sys-
tem from its electrical outlet.
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2. Open the computer doors.
3. Remove all expansion cards except the SCSI host adapter card and the video
expansion card (if they are installed).
4. Close the computer doors, reconnect the system to AC power, and turn on the
system.
5. Run the system board tests in the Dell Diagnostics.
Did the tests run successfully?
Ye s .
Go to step 10.
No.
Go to step 11.
6. Turn off the system, disconnect it from AC power, and open the computer doors.
7. Reinstall one of the expansion cards that you removed in step 3, repeat step 4,
and continue with step 8.