Quick Reference Guide

support.dell.com Checking Inside the Computer 7-15
2. Enter the System Setup program to check the
To t a l M e m o r y
or
System Mem-
ory
setting.
See “Using the System Setup Program," in the User's Guide for instructions.
Does the amount of memory installed match the
Total Memory
or
System
Memory
setting?
Ye s .
Go to step 8.
No.
Go to step 3.
3. Turn off the system, including any attached peripherals, and disconnect the
power cable from the electrical outlet.
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4. Open the computer doors.
5. Reseat the DIMMs in their sockets.
6. Close the computer doors, reconnect the system to AC power, and turn on the
system.
7. Enter the System Setup program and check the
To t a l M e m o r y
or
System
Memory
setting again.
Does the amount of memory installed match the
Total Memory
or
System
Memory
setting?
Ye s .
Go to step 8.
No.
Go to step 9.
8. Reboot the system, and observe the monitor screen and the Num Lock, Caps
Lock, and Scroll Lock indicators on the keyboard.
Does the monitor screen remain blank, and do the Num Lock, Caps Lock, and
Scroll Lock indicators on the keyboard remain on?
Ye s .
Go to step 9.
No.
Go to step 13.
9. Repeat steps 3 and 4.
10. Swap the DIMM in socket DIMM_A with one of the same capacity.
11. Close the computer doors and reconnect the system to an electrical outlet.