Dell P3221D Monitor User’s Guide Model: P3221D Regulatory model: P3221Dt
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying parts and controls . . . . . . . . . . . . . . . . . . . 8 Front view . . . . . . . . . . . . . . . . .
Connecting your monitor . . . . . . . . . . . . . . . . . . . . . 31 Organizing your cables . . . . . . . . . . . . . . . . . . . . . .34 Securing your monitor using Kensington lock (optional) . . . .34 Removing the monitor stand . . . . . . . . . . . . . . . . . . .35 Wall mounting (Optional) . . . . . . . . . . . . . . . . . . . . .36 Operating the monitor . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply. • Always be sure that your monitor is electrically rated to operate with the AC power available in your location. • Keep the monitor in room temperature.
About your monitor Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
DP cable Cable Tie Dell P3221D 1 2 1 2 2 1 3 Dell P3221D 1 2 1 2 2 1 3 USB Type-C (C-C) USB Type-C (C-A) DP 4 3 5 USB Type-C HDMI DP USB USB Type-C USB HDMI DP USB USB HDMI HDMI DisplayPort USB Type-C USB Type-C USB 1 2 USB Type-C DisplayPort i 6 i i 1 2 3 Dell.com/P3221D © 2020 Dell Inc. or its subsidiaries. www.dell.com/contactdell 2020-07 USB Type-C (C-C) USB Type-C (C-A) 746.06E01.0001 (DELL P/N: Y64RY rev.
Identifying parts and controls Front view 1 Label 1 8 | Description Power LED indicator About your monitor Use On : White LED Off : None Sleep : Glowing White
Back view 6 5 4 3 2 1 Label 1 2 3 4 5 6 7 8 8 7 Description Joystick Power on/off button Barcode, serial number, and Service Tag label Stand release button Regulatory label VESA mounting holes (100 mm x 100 mm-behind attached VESA cover) Dell soundbar mounting slots Cable management slot Use Use it to control the OSD menu. To turn the monitor on or off. Refer to this label if you need to contact Dell for technical support. Release stand from monitor. Lists the regulatory approvals.
Bottom view 9 10 1 2 Label Description 1 Security lock slot 2 3 AC power port HDMI port 4 5&6 DP port (in) USB 2.0 downstream ports(2) 7&8 SuperSpeed USB 5Gbps (USB 3.2 Gen1 ) downstream ports(2) 9 Stand lock 10 USB Type-C 10 | About your monitor 34 56 7 8 Use Secures monitor with security cable lock (sold separately). To connect the monitor power cable. Connect your computer with HDMI cable (optional). Connect your computer with DP cable. Connect your USB device.
Monitor specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 800.98 mm (31.5 in.) Active Area Horizontal 698.112 mm (27.48 in.) Vertical 392.688 mm (15.46 in.) Area 274140.2 mm2 (424.84 in.2) Pixel pitch 0.2727 mm x 0.2727 mm Pixel per inch (PPI) 93.
Adjustability Height adjustable stand 150 mm Tilt -5° to 21° Swivel Pivot Cable management Dell Display Manager (DDM)Compatibility Security -30 to 30° -90 to 90° Yes Easy Arrange and other key features Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
VESA, 2048 x 1080 66.58 VESA, 2048 x 1152 70.99 VESA, 2560 x 1440 88.8 60.0 60.0 60.0 147.18 156.75 241.5 +/+/+/- Electrical specifications Video input signals Input voltage/ frequency/ current Inrush current • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.8 A (maximum) 120 V: 30 A (Max.) 240 V: 60 A (Max.
Height (extended) 483.3 mm (19.03 in.) Height (compressed) 436.5 mm (17.19 in.) Width 300.0 mm (11.81 in.) Depth 230.0 mm (9.06 in.) Weight Weight with packaging 15.6 kg (34.39 lb.) Weight with stand assembly and cables 11.2 kg (24.69 lb.) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 6.4 kg (14.11 lb.) Weight of stand assembly 4.3 kg (9.48 lb.) Environmental characteristics Compliant Standards • ENERGY STAR certified Monitor.
Power management modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
The OSD operates only in the normal operation mode. If you press any button in the active-off mode, the following message is displayed: No USB-C signal from your device. Press any key on the keyboard to wake it up. If there is no display, press the monitor joystick to select correct input sources. *Zero power consumption in OFF mode can only be achieved by disconnecting the AC mains cable from the monitor. **Maximum power consumption with maximum luminance, and USB active.
Pin assignments DP port (in) Pin number 20-pin side of the connected signal cable Pin number 20-pin side of the connected signal cable 1 ML3(n) 11 GND 2 GND 12 ML0(p) 3 ML3(p) 13 CONFIG1 4 ML2(n) 14 CONFIG2 5 GND 15 AUX CH (p) 6 ML2(p) 16 GND 7 ML1(n) 17 AUX CH (n) 8 GND 18 Hot Plug Detect 9 ML1(p) 19 Return 10 ML0(n) 20 DP_PWR About your monitor | 17
HDMI port Pin number 19-pin side of the connected signal cable Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK- 3 TMDS DATA 2- 13 CEC 4 TMDS DATA 1+ 14 Reserved (N.C.
USB Type-C port Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND About your monitor | 19
Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: This monitor is SuperSpeed USB 5Gbps (USB 3.2 Gen1) and Highspeed USB 2.0 compatible. Your computer has the following USB ports: • 2 downstream - SuperSpeed USB 5Gbps (USB 3.2 Gen1) • 2 downstream - USB 2.0 NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode.
USB 2.0 downstream port USB 3.
Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
• Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse. • Always leave space to rest your hands while using the keyboard or mouse. • Let your upper arms rest naturally on both sides.
Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials. • Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor.
• When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety instructions before cleaning the monitor.
Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel. To attach the monitor stand: 1.
4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place.
6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor.
Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel and vertical extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the HDMI, DP or USB type-C cable from your monitor to the computer. 3. Turn on your monitor. 4. Select the correct input source from the OSD Menu on your monitor and then turn on your computer. NOTE: P3221D default setting is DP 1.2. A DP 1.1 Graphic card may not display normally.
Connecting the DP cable DP DP Connecting the USB Type-C® cable(C to C) USB Type-C USB Type-C The USB Type-C port on your monitor: • Can be used as USB Type-C or DisplayPort 1.2, alternatively. • Supports USB Power Delivery (PD), with profiles up to 65 W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell P3221D monitor is designed to supply power delivery of up to 65 W to your laptop.
Rated power (on laptops that have USB Type-C with Power Delivery) Maximum charging power 45 W 45 W 65 W 65 W 90 W Not supported 130 W Not supported Connecting the USB Type-C cable(C to A) USB Type-C USB Setting up the monitor | 33
Organizing your cables USB After connecting all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock.
Removing the monitor stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2.
Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wallmounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5.
Operating the monitor Turning on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick up/down/left/right to toggle between options. 3. Press the joystick button again to confirm the settings and exit.
Joystick Description • When the OSD menu is on, press the button to confirm the selection or save the settings. • When the OSD menu is off, press the button to launch the OSD main menu. See Accessing the menu system. • • • • For 2-way (right and left) directional navigation. Move right to enter the submenu. Move left to exit from the submenu. Increases (right) or decreases (left) the parameters of selected menu item. • For 2-way (up and down) directional navigation. • Toggles between the menu items.
Options Description 3 Use this button to go back to the main menu or exit the OSD main menu. Exit Use this button to choose from a list of preset modes. 4 Shortcut key: Preset Modes To directly access the Brightness/Contrast adjustment sliders. 5 Shortcut key: Brightness/Contrast Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options.
Use the Joystick to lock the button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description 1 Select this option to lock OSD menu function. Menu Button lock 2 Power Button lock Use this option to lock power button. This will prevent the user to turn off the monitor using the power button. Use this option to lock OSD menu and power button to turn off the monitor.
To unlock the button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description 1 Use this option to unlock OSD menu function. Menu Button unlock Use this option to unlock power button to turn off the monitor. 2 Power Button unlock Use this option to unlock OSD menu and power button to turn off the monitor.
Front‑panel button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description 1 Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Up Down Use the Previous button to go back to the previous menu. 2 Previous Use the Next button to confirm your selection. 3 Next Use the Tick button to confirm your selection.
Using the On-Screen Display (OSD) Menu Accessing the menu system Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others 75% 75% Exit Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Move the joystick up to increase brightness. Move the joystick down to decrease brightness.
Icon Menu and Submenus Input Source Description Use the Input Source menu to select between different video inputs that are connected to your monitor. 32 Monitor Brightness/Contrast USB Type-C Input Source DP Color HDMI Display Auto Select On Menu Auto Select for USB-C Prompt for Multiple Inputs Personalize Reset Input Source Others Exit USB Type-C Select USB Type-C input when you are using the USB Type-C connector. Press the joystick button to confirm the selection.
Icon Menu and Submenus Color Description Use the Color menu to adjust the color setting mode.
Icon Menu and Submenus Preset Modes Description Allows you to choose from a list of preset color mode. 32 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format ComfortView Color Reset Color Movie Display Game Menu Warm Personalize Cool Others Custom Color Exit • Standard: Default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
Icon Menu and Submenus Input Color Format Description Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the USB Type-C, DP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
Icon Menu and Submenus Display Description Use the Display menu to adjust image. 32 Monitor Brightness/Contrast Aspect Ratio Wide 16:9 Input Source Sharpness 50 Color Response Time Normal Display Reset Display Menu Personalize Others Exit Aspect Ratio Sharpness Adjust the image ratio to Wide 16:9, 4:3, 5:4. Makes the image look sharper or softer. Move the joystick up and down to adjust the sharpness from ‘0’ to ‘100’. Response Time Allows you to set the Response Time to Normal or Fast.
Icon Menu and Submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. 32 Monitor Brightness/Contrast Language Input Source Rotation English Color Transparency 20 Display Timer 20s Menu Lock Disable Personalize Reset Menu Others Exit Language Rotation Transparency Timer Set the OSD display to one of eight languages.
Icon Menu and Submenus Lock Description Controls user access to adjustments. The buttons are locked. 32 Monitor Brightness/Contrast Language Input Source Rotation Color Transparency Display Timer Menu Lock Menu Buttons Personalize Reset Menu Power Button Others Menu + Power Buttons Disable Reset Menu 50 | Exit • Menu Buttons: Through OSD to lock the Menu buttons. • Power Button: Through OSD to lock the Power button.
Icon Menu and Submenus Personalize Description 32 Monitor Brightness/Contrast Shortcut Key 1 Input Source Shortcut Key 2 Input Source Color Shortcut Key 3 Brightness/Contrast Display Power Button LED Menu USB-C Charging Personalize Other USB Charging Others Reset Personalization Preset Modes On During Active 65W Off in Off Mode Off in Standby Mode Exit Shortcut key 1 Shortcut key 2 Shortcut key 2 Power Button LED USB-C Charging 65 W Select from Preset Modes, Brightness/Contrast, Inpu
Icon Menu and Submenus Others Description Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. 32 Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color LCD Conditioning Off Display Firmware 12T105 Menu Service Tag CN073K0 Personalize Reset Others Others Factory Reset ENERGY STAR® Exit Display Info Displays the monitor’s current settings.
Icon Menu and Submenus LCD Conditioning Description Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On. 32 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning On Display Firmware Off Menu Service Tag Personalize Reset Others Others Factory Reset Exit Firmware Displays the firmware version of your monitor.
OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per the monitor specifications. This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
If either HDMI, DP and USB Type-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D or No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D or No USB-C Cable The display will go into Standby mode in 4 minutes. www.dell.
When you select OSD items of Factory Reset in Other feature, the following message will appear: Are you sure you want to reset to default settings? Yes No When you select ‘Yes’to reset to default settings, the following message will appear: 32 Monitor Select ‘Yes’ to enable the following function(s): . Always on USB-C Charging . Other USB Charging Yes No When ‘Yes’ is selected, power consumption will increase. When ‘No’ is selected it will comply with ENERGY STAR requirements.
Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440. 4. Click OK. In Windows 10: 1. Right-click on the desktop and click Display Settings. 2.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms No Video/ Power LED off What You Experience No picture No Video/ Power LED on No picture or no brightness Missing Pixels LCD screen has spots Stuck-on Pixels LCD screen has bright spots Brightness Problems Safety Related Issues 60 | Picture too dim or too bright Visible signs of smoke or sparks Troubleshooting Possible Solutions • Ensur
Common Symptoms Intermittent Problems What You Possible Solutions Experience Monitor • Ensure that the video cable connecting the malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing • Perform monitor self-test.
Product specific problems Problem What you experience Screen image is Image is too small centered on screen, but does not fill entire viewing area OSD does not Cannot adjust appear on the the monitor with the screen buttons on the front panel No Input Signal No picture, the when user LED light is white controls are pressed The picture The picture does not fill the cannot fill the entire screen height or width of the screen No image Black screen when using USB Type-C connection to computer, laptop, and so
Problem No charging when using USB Type-C connection to computer, laptop, and so on Intermittent charging when using USB Type-C connection to computer, laptop, and so on No image when using DP connection to the PC What you experience No charging Intermittent charging Black screen Possible solutions • Verify if the device can support one of 5 V/9 V/15 V/20 V charging profiles. • Verify if the Notebook requires a >65 W power adaptor.
Universal Serial Bus (USB) specific problems Specific Symptoms USB interface is not working What You Possible Solutions Experience USB peripherals • Check that your display is turned ON. are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Turn off the monitor and turn it on again. • Reboot the computer. • Certain USB devices such as portable hard drives require higher power source; connect the drive to the computer directly.
Appendix FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355) NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
