Dell™ P2412H/P2412H-HF Monitor User Guide Setting the display resolution to 1920 x 1080 (maximum) Information in this document is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell™ P2412H/P2412H-HF Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page Setting Up Your Monitor Dell™ P2412H/P2412H-HF Monitor Setting the display resolution to 1920 x 1080 (maximum) For maximum display performance with Microsoft ® Windows ® operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3.
Back to Contents Page About Your Monitor Dell™ P2412H/P2412H-HF Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
Power Cable VGA Cable DVI Cable USB upstream cable (enables the USB ports on the monitor) Drivers and Documentation media Quick Setup Guide Product and Safety Information Guide
Product Features The Dell Professional P2412H/P2412H-HF flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: ■ 60.97 cm (24-inch) viewable area display (measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions. ■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.
Front view Label Front panel controls Description 1 Preset Modes (default, but configurable) 2 Brightness & Contrast (default, but configurable) 3 Menu 4 Exit 5 Power (with power light indicator) Back View
Back view Label Back view with monitor stand Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Plate) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm) 2 Regulatory label Lists the regulatory approvals 3 Stand release button Release stand from monitor 4 Barcode serial number label Refer to this label if you need to contact Dell for technical support 5 Security lock slot Secures monitor with security cable lock 6 Dell Soundbar mounting br
Left view Bottom View Right view
Bottom view Label Bottom view with monitor stand Description Use 1 AC power cord connector Connect the power cable 2 DC power connector for Dell Soundbar Connect the power cord for the soundbar (optional) 3 DVI connector Connect your computer DVI cable 4 VGA connector Connect your computer VGA cable 5 USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer.
Horizontal 531.36 mm (20.92 inches) Vertical 298.89 mm (11.77 inches) Pixel pitch 0.277 mm Viewing angle Luminance output Contrast ratio 160° (vertical) typical 170° (horizontal) typical 250 cd/m²(typical) 1000 to 1 (typical) 2M to 1 (typical Dynamic Contrast On) Faceplate coating Antiglare with hard-coating 3H Backlight LED edgelight system Response time 5 ms black to white (typical) Color depth 16.
Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VESA, 720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/ VESA, 640 x 480 37.5 75.0 31.5 -/ VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/ VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.
Height (extended) 500.0 mm (19.69 inches) Height (compressed) 370.0 mm (14.57 inches) Width 568.0 mm (22.36 inches) Depth 180.3 mm (7.10 inches) Dimensions (without stand) Height 335.5 mm (13.21 inches) Width 568.0 mm (22.36 inches) Depth 64.9 mm (2.56 inches) Stand dimensions Height (extended) 400.7 mm (15.78 inches) Height (compressed) 270.7 mm (10.66 inches) Width 279.8 mm (11.02 inches) Depth 180.3 mm (7.10 inches) Weight Weight with packaging 16.76 lbs (7.
Operating 10% to 80% (non-condensing) Non-operating Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Altitude Operating 3,048 m (10,000 ft) max Non-operating 10,688 m (35,000 ft) max Thermal dissipation 170.72 BTU/hour (maximum) 92.19 BTU/hour (typical) Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*.
NOTE: This monitor is ENERGY STAR -compliant. * Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, Dell Soundbar, and USB active. Pin Assignments VGA Connector Pin 15-pin Side of the Connected Signal Cable Number 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5V/3.
15 DDC clock DVI Connector Pin Number 24-pin Side of the Connected Signal Cable 1 TMDS RX2 2 TMDS RX2+ 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1 10 TMDS RX1+ 11 TMDS Ground 12 Floating 13 Floating 14 +5V/+3.
19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock+ 24 TMDS Clock- Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired.
1 DMU 2 VCC 3 DPU 4 GND USB Downstream Connector Pin Number 4-Pin Side of the Signal Cable 1 VCC 2 DMD 3 DPD 4 GND USB Ports 1 upstream - back 2 downstream - 2 on the left side NOTE: USB 2.0 functionality requires a USB 2.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Back to Contents Page Setting Up the Monitor Dell™ P2412H/P2412H-HF Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar (Optional) Removing the Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.
connect both cables on the same computer. Use both the cables only when they are connected to two different computers with appropriate video systems. Connecting the white DVI cable Connecting the blue VGA cable CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB cable After you have completed connecting the DVI/VGA cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: 1. 2. 3.
CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only. To attach the Soundbar: 1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connect the Soundbar with the DC power connector. 4.
(Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. 2. 3. 4. 5. Place the monitor panel on a soft cloth or cushion on a stable, flat table. Remove the stand. Use a Philips crosshead screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the monitor. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.
Back to Contents Page Operating the Monitor Dell™ P2412H/P2412H-HF Monitor User's Guide Using the Front Panel Controls Using the On-Screen Display (OSD) Menu PowerNap Software Setting the Maximum Resolution Using the Dell Soundbar (Optional) Using the Tilt, Swivel, and Vertical Extension Rotating the Monitor Adjusting the Rotation Display Settings of Your System Using the Front Panel Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed.
1 Use this button to choose from a list of preset color modes. Shortcut key/ Preset Modes Use this button to directly access the "Brightness/Contrast" menu. 2 Shortcut key / Brightness/Contrast Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System. 3 Menu Use this button to go back to the main menu or exit the OSD main menu. 4 Exit Use the Power button to turn the monitor on and off.
or Main Menu for digital (DVI) input
NOTE: Auto Adjust is only available when you use the analog (VGA) connector. 2. Push the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Push the button once to activate the highlighted option. 4. Push and 5. Push to enter the slide bar and then use the 6. Select the Icon button to select the desired parameter.
Brightness Brightness adjusts the luminance of the backlight. Push the button to increase brightness and push the button to decrease brightness (min 0 ~ max 100). NOTE: Manual adjustment of Brightness is disabled when Energy Smart or Dynamic Contrast is switched on. Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary. Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100).
Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particular setup. Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display Settings. NOTE: In most cases, Auto Adjust produces the best image for your configuration.
Color Settings Use Color Settings to adjust the color setting mode and color temperature. There are different color setting sub-menus for VGA/DVI-D and Video input. Input Color Format Choose the RGB option if the monitor is connected to a computer or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is connected to a DVD by a YPbPr to VGA or YPbPr to DVI cable or if the DVD color output setting is not RGB.
Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Text, Warm, Cool or Custom Color from the list. Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Movie: Loads color settings ideal for movies. Game: Loads color settings ideal for most gaming applications. Text: Loads brightness and sharpness settings ideal for viewing texts.
Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use adjust the hue from '0' to '100'. Press to increase the green shade of the video image. Press to increase the purple shade of the video image. NOTE: Hue adjustment is available only when you select Movie or Game preset mode. Saturation This feature can adjust the color saturation of the video image.
Display Settings Use the Display Settings to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:9, 5:4 or 4:3. Horizontal Position Use or to adjust the image left or right. Minimum is '0' (-). Maximum is '100' (+). Use or to adjust the image up or down. Minimum is '0' (-). Maximum is '100' (+). Vertical Position NOTE: Horizontal Position and Vertical Position adjustments are only available for "VGA" input. Sharpness This feature can make the image look sharper or softer.
Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. NOTE: Pixel Clock and Phase adjustments are only available for "VGA" input. Dynamic Contrast Dynamic Contrast adjusts the contrast ratio to 2M to 1. Push the button to select the Dynamic Contrast "On" or "Off" . Note: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
Use Menu Lock or to adjust the slider in 1 second increments, from 5 to 60 seconds. Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Lock function – Either soft lock (through the OSD menu) or hard lock (press and hold the button above the power button for 10 seconds) Unlock function– Only hard unlock (press and hold the button above the power button for 10 seconds) Menu Rotation Rotates the OSD by 90 degrees counter-clockwise.
Factory Reset Reset all OSD settings to the factory preset values. Personalize Users can choose a feature from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio" or "Menu Rotation" and set it as a shortcut key.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Messages When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.
When monitor enters Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: VGA/DVI-D input If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears.
or See Solving Problems for more information. PowerNap Software The PowerNap software comes in the CD that shipped with the monitor you have just purchased. This software provides Power Saving mode for your monitor. The Power Saving mode lets users set the monitor to "Screen Dim" or "Sleep" when your PC enters the screen saver mode. 1. Screen Dim - the monitor dims to a minimum brightness level when the PC is in the screen saver mode. 2.
The PowerNap software provides an option to check if there is a new update. Please check periodically if there is a new update for your software. NOTES: After installation, one desktop shortcut and one shortcut under "Start" for PowerNap are created. OS support: Windows XP (32 and 64 bits), Vista (32 and 64 bits), Windows 7 (32 and 64 bits) Video interface support: VGA and DVI only. The latest version of the PowerNap Software can be downloaded from Dell's website. Steps to download the software: 1. 2. 3.
NOTES: OS support: Windows XP (32 and 64 bits), Vista (32 and 64 bits), Windows 7 (32 and 64 bits) Video interface support: VGA and DVI only. If you do not see the screen rotation, you may need to update your graphics driver or install PowerNap application. If you have a Dell desktop or portable computer: Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
Windows Vista® or Windows ® 7: 1. 2. 3. 4. Right-click on the desktop and select Personalization. Click Change Display Settings. Move the slider-bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1920 x 1080. Click OK. If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: Go to support.dell.
1. Attach mechanism 2. Headphone jacks 3. Power indicator 4. Power/Volume control Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver updates. NOTE: When in Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.
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Back to Contents Page Troubleshooting Dell™ P2412H/P2412H-HF Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. 2. 3. 4. 5. 6. 7. Ensure that the screen is clean (no dust particles on the surface of the screen). Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables. Reset the monitor to Factory Settings. Change the video resolution to the correct aspect ratio (16:9). Shaky/Jittery Video Wavy picture or fine movement Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Reset the monitor to Factory Settings. Check environmental factors. Relocate the monitor and test in another room. Missing Pixels LCD screen has spots Cycle power on-off.
Product Specific Problems Specific Symptoms Screen image is too small What You Experience Image is centered on screen, but does not fill entire viewing area Possible Solutions Check the Scaling Ratio setting in Image Setting OSD Reset the monitor to Factory Settings. Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. Check whether the OSD menu is locked.
audio source Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints. Decrease the volume of the audio application. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player).
Back to Contents Page Appendix Dell™ P2412H/P2412H-HF Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S.
Back to Contents Page Setting Up Your Monitor Dell™ P2412H/P2412H-HF Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1080 again.
Back to Contents Page Setting Up Your Monitor Dell™ P2412H/P2412H-HF Monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
