Owner's Manual

10 Troubleshooting
2 Identify and delete any remaining Oracle services.
To delete a service:
a Click Start and select Run .
b In the Run field, type cmd and click OK .
A command prompt window is displayed.
c Type the following, and press <Enter>:
sc delete <oracle_service_name>
d Repeat step c for each additional service that you need to remove.
3 Restart node 1 and log in as the administrator.
4 Restart each of the other nodes and log in as the administrator.
The Oracle services are deleted.
Cleaning the Storage Devices
1 Clean the partitions that will be configured for the OCR registry
(OCRCFG, OCRMIRROCFG) and the voting disks, Votedsk1, Votedsk2,
and Votedsk3.
a Click Start and select Run .
b In the Run field, type cmd and click OK .
A command prompt window is displayed.
c Type the following and press <Enter>:
%SystemDrive%\Oracle\product\<Oracle_DB_Ver>\
crs\bin\ExportSYMLinks
where %SystemDrive% is your local drive and <Oracle_DB_Ver> is
your Oracle Database version i.e either 10.2.0 for Oracle 10g or 11.1.0
for Oracle 11g.
The Oracle Symbolic Link Exporter (ExportSYMLinks) imports the
symbolic links to the
SYMMAP.TBL file to your current directory.
d At the command prompt, type the following and press <Enter>:
notepad SYMMAP.TBL