Owner's Manual

18 Troubleshooting
If all the other CRS troubleshooting steps fail, then perform the following:
a Enable debugging by adding the following line:
to root.sh:
set -x
b Attempt to start the service again by running root.sh from:
/crs/oracle/product/11.1.0/crs/
c Check log files in the following directories to diagnose the issue:
$ORA_CRS_HOME/crs/log
$ORA_CRS_HOME/crs/init
$ORA_CRS_HOME/css/log
$ORA_CRS_HOME/css/init
$ORA_CRS_HOME/evm/log
$ORA_CRS_HOME/evm/init
$ORA_CRS_HOME/srvm/log
d Check /var/log/messages for any error messages regarding
CRS init scripts.
e Capture all log files for support diagnosis.
Node continuously reboots
Node reboots continuously when the node does not have access to the
quorum disk on shared storage.
Perform the following steps:
a Start Linux in single-user mode and enter the following command:
/etc/init.d/init.crs disable
b Verify that the quorum disk is available and the private interconnect is
alive.
c Reboot and type: /etc/init.d/init.crs enable