Owner's Manual

7
• PROBLEM: When you run root.sh following reinstallation, CRS fails to start.
–
CAUSE: The OCR file and Voting disk have not been cleared and contain
old information.
–
RESOLUTION: Clear the OCR and Voting disks by entering
the following lines:
dd if=/dev/zero of=/dev/raw/ocr.dbf
dd if=/dev/zero of=/dev/raw/votingdisk
Attempt to start the service again by rebooting the node or by running
root.sh from /crs/oracle/product/11.1.0/crs/
• PROBLEM: When you run root.sh , CRS fails to start.
–
CAUSE: The user oracle does not have permissions on /var/tmp
(specifically
/var/tmp/.oracle ).
–
RESOLUTION: Make user oracle the owner of /var/tmp/.oracle
by entering the following command:
chown oracle.oinstall /var/tmp/.oracle
Attempt to start the service again by rebooting the node or by running
root.sh from: /crs/oracle/product/11.1.0/crs/
• PROBLEM: When you run root.sh , CRS fails to start.
–
CAUSE: Other CRS troubleshooting steps are attempted without
success.
–
RESOLUTION: Enable debugging by adding the following line
to
root.sh :
set -x
Attempt to start the service again by running root.sh from:
/crs/oracle/product/11.1.0/crs/
Check log files in the following directories to diagnose the issue:
$ORA_CRS_HOME/crs/log
$ORA_CRS_HOME/crs/init
$ORA_CRS_HOME/css/log
$ORA_CRS_HOME/css/init
$ORA_CRS_HOME/evm/log