Owner's Manual

36 Deployment Guide
System blue
screen
The cluster nodes
generate a blue
screen.
The cluster nodes cannot access the
voting disk.
1 Ensure that the HBA connection mode
firmware settings are configured properly
for your storage configuration.
If your cluster nodes and storage system
are configured in a direct-attached
configuration, configure the
Connection
mode as:
0 - loop only .
If your cluster nodes and storage system
are connected to each other through a
Fibre Channel switch, configure the
Connection mode as 2 - loop preferred,
otherwise point-to-point
.
2 If the problem persists, increase the CSS
misscount to a value greater than 120.
3 Perform the following:
a Shut down node 2.
b On node 1, open a command prompt.
c Type the following, and press
<Enter>:
%
ORA_CLUSTERWARE_HOME%
\bin
where
%ORA_CLUSTERWARE_HOME%
is the CRS home directory that you
created in "Installing Oracle
Clusterware Version 10.2.0.1."
d At the command prompt, type the
following and press <Enter>:
crsctl set css
misscount n where
n
is a value greater than 120.
4 Restart node 1 and login as
administrator.
5 Restart node 2 and login as
administrator.
Table 1-9. Troubleshooting (continued)
Category Problem /
Symptom
Cause Recommended Corrective Action