Owner's Manual

42 Deployment Guide
Navisphere
®
server utility
When you run
the Navisphere
Server Utility for
the AX Series
application, the
AX100 storage
systems are not
displayed in the
Connected
Storage Systems
window.
Improper cabling to the HBAs in the
nodes.
Ensure that the fiber optic cables attached
to the nodes and storage systems are
connected properly.
See "Cabling Your Storage System" for
more information.
VIPCA The VIPCA
configuration
fails.
The public network adapter interface
(or the network interface assigned for
VIP in case 4 network interfaces)
name is not identical on both the
nodes.
Ensure that the public network adapter
interface name is identical on both the
nodes.
To verify the public network adapter
interface name:
1 On node 1, click Start and select
Settings → Control Panel → Network
Connections
.
2 In the Network Connections window,
right-click the public network adapter
that you want to rename and select
Rename .
3 Repeat step 1 and step 2 on node 2.
Storage Disks appear as
unreachable.
On the Windows desktop, when you
right-click My Computer, select
Computer Management, and then
click Disk Management, the disks
appear unreachable.
Causes:
• The LUNs are not assigned to the
nodes.
• Improper cabling.
• The HBA drivers are not installed
on the node(s).
Ensure that the storage LUNs are assigned
to both the nodes.
Ensure that the fiber-optic cables
connected to the nodes and storage system
are installed correctly.
See "Cabling Your Storage System" for
more information.
Table 1-10. Troubleshooting (continued)
Category Problem /
Symptom
Cause Recommended Corrective Action