Owner's Manual

40 Deployment Guide
Oracle
Clusterware
The node
restarts with a
blue screen.
The node cannot communicate with
the storage disks.
Perform the following steps:
1 Restart the node.
2 During POST, press <F8>.
3 In the Windows Advanced Options
Menu
screen, select Safe Mode .
4 Select the appropriate operating system.
5 Log on to the system.
6 In the Desktop screen, click OK .
7 On the Windows desktop, right-click
My Computer
and select Manage .
8 In the Computer Management window,
expand
Services and Applications .
9 Click Services .
10 Right-click on the first Oracle service and
select
Properties .
11 Click the Startup drop-down menu and
record the default startup type for this
service.
12 In the Startup drop-down menu, select
Disabled .
13 Repeat step 10 through step 12 for all
remaining Oracle services.
14 Verify the following:
• The storage system is functioning
properly.
• All fiber-optic cables are connected and
secure.
• The node can access the shared storage
disks.
See "Verifying the Storage Assignment to
the Nodes" and "Verifying PowerPath
Functionality."
15 Repeat step 1 through step 14 and reset
each Oracle service back to its original
setting.
Table 1-10. Troubleshooting (continued)
Category Problem /
Symptom
Cause Recommended Corrective Action