Owner's Manual

Deployment Guide 41
Storage Disks appear as
unreachable.
On the Windows desktop, when you
right-click My Computer, select
Computer Management, and then
click Disk Management, the disks
appear unreachable.
Causes:
• The LUNs are not assigned
to the cluster nodes.
• Improper cabling.
• The HBA drivers are not installed
on the cluster node(s).
Ensure that the storage LUNs are assigned to
both cluster nodes.
Ensure that the fiber-optic cables connected to
the cluster nodes and storage system are installed
correctly.
See "Cabling Your Storage System for a SAN-
Attached Configuration" for more information.
Storage SCSI disk devices
do not appear.
On the Windows desktop, when you
right-click My Computer, select
Computer Management, and then
click Disk drivers, the SCSI disk
devices do not appear.
Causes:
• The LUNs are not assigned
to the cluster nodes.
• Improper cabling.
• The HBA drivers are not installed
on the cluster node(s).
Ensure that the storage LUNs are assigned to
both cluster nodes.
Perform the following steps.
1 On the Windows desktop, right-click My
Computer
and select Manage .
2 In the Manage window, expand Device
Manager
.
3 In the right window pane, right-click the host
computer name and select
Scan for hardware
changes
.
4 Repeat step 3 until the disk devices appear.
5 Restart the system (if required).
Ensure that the fiber-optic cables connected to
the cluster nodes and storage system are installed
correctly.
See "Cabling Your Storage System for a SAN-
Attached Configuration" for more information.
VIPCA The VIPCA
configuration
fails.
The public network adapter interface
(or the network interface assigned for
VIP in case 4 network interfaces)
name is not identical on both cluster
nodes.
Ensure that the public network adapter interface
name is identical on both cluster nodes.
To verify the public network adapter interface
name:
1 On node 1, click Start and select Settings →
Control Panel → Network Connections .
2 In the Network Connections window, right-
click the public network adapter that you wish
to rename and select
Rename .
3 Repeat step 1 and step 2 on each of the
remaining nodes.
Table 1-8. Troubleshooting (continued)
Category Problem /
Symptom
Cause Recommended Corrective Action