Owner's Manual

40 Deployment Guide
System
blue
screen
The cluster nodes
generate a blue
screen.
The cluster nodes cannot access
the voting disk.
1 Ensure that the HBA connection mode
firmware settings are configured properly for
your storage configuration.
If your cluster nodes and storage system are
configured in a direct-attached configuration,
configure the
Connection mode as: 0 - loop
only
.
If your cluster nodes and storage system are
connected to each other through a Fibre
Channel switch, configure the
Connection
mode as
2 - loop preferred, otherwise
point-to-point
.
2 If the problem persists, increase the CSS
misscount to a value greater than 120.
3 Perform the following:
a Shut down all nodes except node 1.
b On node 1, open a command prompt.
c Type the following, and press <Enter>:
%
ORA_CLUSTERWARE_HOME%\bin
where %ORA_CLUSTERWARE_HOME%
is the CRS home directory that you created
in "Installing Oracle Clusterware Version
10.2.0.1."
d At the command prompt, type the following
and press <Enter>:
crsctl set css misscount
n where n is a value greater
than 120.
4 Restart node 1 and login as administrator.
5 Restart each of the other nodes and login
as administrator.
Table 1-8. Troubleshooting (continued)
Category Problem /
Symptom
Cause Recommended Corrective Action