Owner's Manual

Deployment Guide 49
Getting Help
Dell Support
For detailed information about using your system, see the documentation that came with your system
components. For white papers, Dell Supported Configurations, and general information, visit
dell.com/10g
.
For Dell technical support for your hardware and operating system software and to download the latest
updates for your system, visit the Dell Support website at
support.dell.com
. Information about contacting
Dell is provided in your system
Installation and Troubleshooting Guide
.
Dell Enterprise Training and Certification is now available; see
dell.com/training
for more information. This
training service may not be offered in all locations.
Oracle Support
For information about Oracle software and application clusterware training and contacting Oracle, see the
Oracle website at
oracle.com
or your Oracle documentation.
Technical support, downloads, and other technical information are available at the Oracle MetaLink website
at
metalink.oracle.com
.
VIPCA The VIPCA
configuration
fails.
The public network adapter interface
(or the network interface assigned for
VIP in case 4 network interfaces)
name is not identical on both cluster
nodes.
Ensure that the public network adapter
interface name is identical on both cluster
nodes.
To verify the public network adapter
interface name:
1
On node 1, click
Start
and select
Settings
Control Panel
Network
Connections
.
2
In the
Network Connections
window,
right-click the public network adapter
that you want to rename and select
Rename
.
3
Repeat
step 1
and
step 2
on each of the
remaining nodes.
Table 1-9. Troubleshooting (continued)
Category Problem /
Symptom
Cause Recommended Corrective Action