Owner's Manual

46 Deployment Guide
Oracle
Clusterware
The cluster node
restarts with a
blue screen.
The cluster node cannot
communicate with the storage disks.
Perform the following steps:
1 Restart the cluster node.
2 During POST, press <F8>.
3 In the Windows Advanced Options
Menu
screen, select Safe Mode .
4 Select the appropriate operating system.
5 Logon to the system.
6 In the Desktop screen, click OK .
7 On the Windows desktop, right-click
My Computer
and select Manage .
8 In the Computer Management window,
expand
Services and Applications .
9 Click Services .
10 Right-click on the first Oracle service and
select
Properties .
11 Click the Startup drop-down menu
and record the default startup type for
this service.
12 In the Startup drop-down menu,
select
Disabled .
13 Repeat step 10 through step 12 for all
remaining Oracle services.
14 Verify the following:
• The storage system is functioning
properly.
• All fiber-optic cables are connected and
secure.
• The cluster node can access the shared
storage disks.
See "Verifying the Storage Assignment to
the Nodes" and "Verifying PowerPath
Functionality".
15 Repeat step 1 through step 14 and
reset each Oracle service back to its
original setting.
Table 1-9. Troubleshooting (continued)
Category Problem /
Symptom
Cause Recommended Corrective Action