Owner's Manual

Deployment Guide 61
Software
installation
Oracle software fails
to install on the
nodes.
The nodes system
clocks are not
identical.
Perform one of the following procedures:
• Ensure that the system clock on the Oracle software
installation node is set to a later time than the
remaining nodes.
• Configure one of your nodes as an NTP server to
synchronize the remaining nodes in the cluster.
Software
installation
When you run
root.sh, the utility
fails to format the
OCR disk.
The utility fails to
format the OCR disk.
This issue is
documented in
Oracle Metalink
under bug 4679769.
Download and apply Oracle patch 4679769, found on
the Oracle Metalink website at metalink.oracle.com.
Networking The cluster
verification check
fails.
Your public network
IP address is not
routable.
For example:
192.168.xxx.xxx
Assign a valid, routable public IP address.
Fibre
Channel
storage
system
You receive I/O
errors and warnings
when you load the
Fibre Channel HBA
driver module.
The HBA driver,
BIOS, or firmware
needs to be updated.
Check the Solution Deliverable List on the Dell|Oracle
Tested and Validated Configurations website at
www.dell.com/10g for the supported versions. Update as
required the driver, BIOS, and firmware for the Fibre
Channel HBAs.
ASM Library
Driver
When you type
service
oracleasm
start, the
procedure fails.
SELinux is enabled. Disable SELinux by following the steps in the section
"Configuring Shared Storage for Oracle Clusterware."
Operating
System
When you add a
new peripheral
device to your
PowerEdge system,
the operating
system does not
recognize the
device.
Kudzu is disabled. Manually run Kudzu after you add the new peripheral
to your system.
Table 1-9. Troubleshooting (continued)
Category Problem / Symptom Cause Recommended Corrective Action