OptiPlex XE3 Small Form Factor Service Manual Regulatory Model: D11M Regulatory Type: D11S004
Merknader, forholdsregler og advarsler MERK: En merknad inneholder viktig informasjon som hjelper deg med å bruke ditt produkt mer effektivt. FORSIKTIG: En FORHOLDSREGEL angir enten potensiell fare for maskinvaren eller for tap av data og forteller hvordan du kan unngå problemet. ADVARSEL: En ADVARSEL angir potensiell fare for skade på eiendom, personskade eller død. © 2018 Dell Inc. eller dets datterselskaper. Med enerett. Dell og EMC og andre varemerker er varemerker for Dell Inc.
1 Arbeide på datamaskinen Sikkerhetsanvisninger Følg disse retningslinjene for sikkerhet for å verne om din egen sikkerhet og beskytte datamaskinen mot mulig skade. Med mindre annet er angitt, forutsetter hver av veiledningene i dette dokumentet følgende: • Du har lest sikkerhetsanvisningene som fulgte med datamaskinen. • En komponent kan byttes ut eller, dersom enheten kjøpes separat, settes inn ved at du utfører trinnene for demontering av komponenten i motsatt rekkefølge.
Før du arbeider inne i datamaskinen For å unngå å skade datamaskinen må du utføre trinnene nedenfor før du begynner å arbeide inne i datamaskinen. 1 Sørg for å overholde følgende sikkerhetsopplysninger. 2 Pass på at arbeidsunderlaget er plant og rent, slik at du unngår riper i datamaskindekselet. 3 Slå av datamaskinen. 4 Koble alle nettverkskabler fra datamaskinen. FORSIKTIG: Når du skal koble fra en nettverkskabel, må du først koble kabelen fra datamaskinen og deretter fra nettverksenheten.
2 Teknologi og komponenter I dette kapittelet finner du informasjon om teknologien og komponentene som er tilgjengelig i systemet. Emner: • DDR4 • USB-funksjoner • USB Type-C • Advantages of Displayport over USB Type-C • HDMI 2.0 DDR4 Minnet DDR4 (fjerde generasjons dobbel datahastighet) er en etterfølger til teknologiene DDR2 og DDR3. Det har høyere hastighet og gir opptil 512 GB i kapasitet, sammenlignet med DDR3s maksimale 128 GB per DIMM-modul.
Figur 2. Forskjell i tykkelse Avrundet kant DDR4-modulene har avrundet kant for enklere innsetting og for å lette belastningen på PCB under installasjon av minne. Figur 3. Avrundet kant Minnefeil Minnefeil på systemet vises med den nye feilkoden PÅ-BLINK-BLINK eller PÅ-BLINK-PÅ. Ved total minnesvikt slår ikke LCD-en seg på. Foreta søk etter mulige minnefeil ved å prøve kjente, gode minnemoduler i minnekontaktene på undersiden av systemet, eller under tastaturet, som i enkelte bærbare systemer.
USB 3.0/USB 3.1 Gen 1 (Super-Speed USB) USB 2.0 har i en årrekke vært grensesnittstandarden i dataverdenen med om lag 6 milliarder solgte enheter. Samtidig vokser behovet for mer hastighet gjennom stadig raskere maskinvare og stadig høyere krav til båndbredde. USB 3.0/USB 3.1 Gen 1 er i teorien 10 ganger raskere enn forgjengeren og kan endelig møte forbrukernes behov. USB 3.
teoretisk maksimale gjennomstrømningen på 480 Mbps, som gir en dataoverføring på rundt 320 Mbps (40 MB/s) – som er faktisk reellt maksimum. På samme måten vil USB 3.0/USB 3.1 Gen 1-tilkoblinger aldri oppnå 4,8 Gbps. Vi vil sannsynligvis se en reell maksimal hastighet på 400 MB/s med administrasjonsbiter. Med denne hastigheten er USB 3.0/USB 3.1 Gen 1 en tidobbel forbedring i forhold til USB 2.0. Programmer USB 3.0/USB 3.
USB Power Delivery The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example. The USB Power Delivery specification ups this power delivery to 100 watts. It's bidirectional, so a device can either send or receive power.
• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of HDMI • Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
3 Demontering og montering Side cover Removing the side cover 1 Follow the procedure in Before working inside your computer. 2 To remove the cover: a b Slide the release latch on the back side of your system until it gives a click sound to unlock the side cover [1]. Slide and lift the side cover from the system [2]. Installing the side cover 1 Place the cover on the computer and slide the cover towards the front of the system [1] until it clicks into place [2].
2 Follow the procedure in After working inside your computer Utvidelseskort Removing expansion card 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the expansion card: a b c 12 Pull the metal tab to open the expansion card latch [1]. Pull the release tab at the base of the expansion card [2]. Disconnect and lift the expansion card away from the connector on the system board [3].
Installing the expansion card 1 Insert the expansion card into the connector on the system board [1]. 2 Press the expansion card until it clicks into place. 3 Close the expansion card latch and press it until it clicks into place [2].
4 Install the Side cover. 5 Follow the procedure in After working inside your computer. Klokkebatteri Removing coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the coin cell battery: a b 14 Using a plastic scribe press the release latch until the coin cell battery pops out [1]. Remove the coin cell battery from the system [2].
Installing the coin cell battery 1 Place the coin cell battery in its slot on the system board [1]. 2 Press the battery into the connector until it locks into place [2].
3 Install the Side cover. 4 Follow the procedure in After working inside your computer. ard drive assembly Removing the hard drive assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the hard drive: a b 16 Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2]. Push the release tab and lift the hard drive assembly from the system [3].
Installing the hard drive assembly 1 Align the tabs on the hard drive assembly with the slots on the chassis at 30 degree angle . 2 Press the hard drive assembly so that it gets secured to the hard drive and optical drive cage [1].
4 Install the Side cover. 5 Follow the procedure in After working inside your computer. Frontramme Removing front bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the front bezel: a b 18 Pry the retention tabs to release the front bezel from the system [1]. Rotate the front bezel away from the computer [2] and pull to release the hooks on the front bezel from the front-panel slots [3].
Installing front bezel 1 Align the bezel and insert the retention tabs on the bezel into the slots on the system. 2 Press the bezel until the tabs clicks into place.
3 Install the Side cover. 4 Follow the procedure in After working inside your computer. Hard drive and optical drive module Removing the hard drive and optical drive module 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 Side cover Front bezel HDD assembly To release the hard drive and optical drive module: a 20 Unroute the optical drive cables and hard drive cables through the retention clip and HDD-ODD release tab respectively.
b c Slide the release tab to unlock the hard drive and optical module [1].
4 To remove the hard drive and optical drive module: a b 22 Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2]. Slide and lift the hard drive and optical drive module from the system [3].
Installing the hard drive and optical drive module 1 Insert the tabs on the hard drive and optical drive module into the slot on the system at 30 degree angle [1]. 2 Connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3].
3 Lower the hard drive and optical drive module so that it is placed in its slot [1]. 4 Slide the release tab to lock the module [2].
5 Route the hard drive data and power cables through the HDD-ODD release tab . 6 Route the optical drive data cable and power cable through the retention clips .
7 Install the: a b c 8 HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. optisk stasjon Removing the optical drive 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 Side cover Front bezel To remove the optical drive: a 26 Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2].
b c Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2].
d 28 Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2] and lower the hard drive and optical module until it is seated.
e Push the release latch on the optical drive [1] and pull the optical drive out from the system [3].
Installing the optical drive 1 Slide the optical drive into its slot in the system [1]. 2 Slide the release tab to unlock the hard drive and optical drive module [2].
3 Lift the hard drive and optical module [1], connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3].
4 Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [1,2].
5 Slide the release tab to lock the module [2].
6 Install the: a b 7 Front bezel Side cover Follow the procedure in After working inside your computer. Minnemodul Removing memory module 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d 3 Side cover Front bezel HDD assembly Hard drive and optical drive module To remove the memory module: a b 34 Pry open the retention tabs from both sides to lift the memory module from the connector [1]. Remove the memory module from the system board [2].
Installing the memory module 1 Align the notch on the memory module with the tab on the memory module connector. 2 Insert the memory module into the memory module socket [1]. 3 Press the memory module until the memory module retention tabs click into place [2].
4 Install the: a b c d 5 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink duct Removing heat sink duct 1 Follow the procedure in Before working inside your computer.
Installing heat sink duct 1 To install the heat sink duct: a b Align the plastic duct over the heat sink assembly [1]. Pull the release tabs and push the plastic bracket until it clicks in place [2].
2 Install the: a b c d 3 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink fan Removing heat sink fan 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e 3 Side cover Front bezel HDD assembly Hard drive and optical drive module Heat sink duct To remove the heat sink fan: a b c Disconnect the heat sink fan cable from the system board [1].
Installing heat sink fan 1 Place the heat sink fan on the heat sink [1]. 2 Tighten the screws (4) to secure the heat sink fan over the heat sink [2]. NOTE: Tighten the screws in a sequential order (1,2,3,4) as mentioned on the system board. 3 Connect the heat sink fan cable to the connector on the system board [3].
4 Install the: a b c d e 5 Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink Removing heat sink 1 Follow the procedure in Before working inside your computer.
Installing heat sink 1 Place the heat sink on the processor and align the screws of the heat sink with the holders on the system board [1]. 2 Tighten the captive screws to secure the heat sink to the system board [2]. Replace the screw in the sequential order (1,2,3,4) as printed on the system board.
3 Replace the Heat sink fan. 4 Install the: a b c d e 5 Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. innbruddsbryter Removing intrusion switch 1 Follow the procedure in Before working inside your computer.
Installing the intrusion switch 1 Insert the intrusion switch into the slot on the chassis [1]. 2 Connect the intrusion switch cable to the system board [2].
3 Install the: a b c d e f 4 Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Strømbryter Removing power switch 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d 3 Side cover Front bezel HDD assembly Hard drive and optical drive module To remove the power switch: a b 44 Disconnect the power switch cable from the system board [1].
Installing the power switch 1 Align and slide the power switch module into the slot on the chassis until it clicks into place [1, 2]. 2 Connect the power switch cable to the connector on the system board [3].
3 Install the: a b c d 4 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Prosessor Removing processor 1 Follow the procedure in Before working inside your computer.
b c Lift the lever upward and lift the processor shield [2]. Lift the processor out of the socket [3]. Installing the processor 1 Place the processor on the socket such that the slots on the processor align with the socket keys [1]. 2 Close the processor shield by sliding it under the retention screw [2]. 3 Lower the socket lever and push it under the tab to lock it [3].
4 Install the: a b c d e f 5 Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. M.2 PCIe SSD Removing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. 1 Follow the procedure in Before working inside your computer.
c d 3 HDD assembly Hard drive and optical drive module To remove the M.2 PCIe SSD: a b Remove the single (M2x3.5) screw that secures the M.2 PCIe SSD to the system board [1]. Lift and pull out the PCIe SSD from its connector on the system board [2]. Installing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. 1 Place the SSD thermal pad into the slot on the system board [1] . 2 Insert the M.2 PCIe SSD to the connector on the system board [2].
3 Install the: a b c d 4 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Strømforsyningsenhet Removing power supply unit or PSU 1 Follow the procedure in Before working inside your computer.
f 3 4 Heat sink fan To release the PSU: a b Disconnect the CPU power cable from the system board [1]. Unroute the power cables from the retention clips on the chassis [2,3]. c Disconnect the system power cable from the connector on the system board [4]. To remove the PSU: a b c Remove the screws (3) that secure the PSU to the system [1]. Press the blue release tab at the rear end of the PSU unit [2]. Slide the PSU and lift it away from the system [3].
Installing the power supply unit or PSU 1 Insert the PSU in the chassis and slide it towards the back of the system to secure it [1, 2]. 2 Replace the screws to secure the PSU to the rear chassis of the system [3].
3 Connect the power cable to the connector on the system board [1]. 4 Route the CPU power cable through the retention clips [2,3]. 5 Connect the CPU power cable to the connector on the system board [4].
6 Install the: a b c d e f 7 Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Høyttaler Removing speaker 1 Follow the procedure in Before working inside your computer.
b Press the release tab [2] and pull the speaker out from the system chassis [3]. Installing the speaker 1 Insert the speaker into the slot on the system chassis and press it until it clicks into place [1, 2]. 2 Connect the speaker cable to the connector on the system board [3].
3 Install the: a b c d e f g 4 PSU Heat sink fan Heat sink duct HDD assembly Hard drive and optical drive module Front bezel Side cover Follow the procedure in After working inside your computer. Hovedkort Removing system board 1 Follow the procedure in Before working inside your computer.
i j 3 To remove the I/O panel: a b c 4 Remove the screw that secures the I/O panel [1]. Rotate the I/O panel and remove it from the system [2]. Disconnect the hard drive data cable [3], optical drive data cable [4] and power cable [5] from the connectors on the system board. Disconnect the following cables from the connectors on the system board: a b c d 5 Memory module M.
6 To remove the screws from the system board: a b 58 Remove the screws (5) that secure the system board to the chassis [1]. Remove the standoff single (#6-32) screw [2] and single (M3x5) screw that secures the system board to the system [3].
7 To remove the system board: a Lift and slide the system board away from the system [1, 2].
Installing the system board 1 Hold the system board by its edges, and align it towards the back of the system. 2 Lower the system board into the system chassis until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the system chassis [1,2].
3 Replace the single (#6-32) screw, single (M3x5) screw and screws (5) that secure the system board to the system [1,2].
4 Route all the cables through the routing clips [1]. 5 Align the cables with the pins on connectors on the system board and connect the following cables to the system board: a b c d Power switch [2] Power cable [3] CPU power [4] Intrusion switch [5] 6 Connect the power cable, optical drive data cable and hard drive data cable [1, 2, 3]. 7 Insert the hook on the I/O panel into the slot on the chassis and rotate to close the I/O panel [4].
9 Install the: a b c d e f g h i j 10 M.2 PCIe SSD Memory module Processor Heat sink Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer.
4 Feilsøking Enhanced Pre-Boot System Assessment – ePSAdiagnostikk EPSA-diagnostikk (også kjent som systemdiagnostikk) utfører en komplett kontroll av maskinvaren din. EPSA er en del av BIOS, og startes internt av BIOS.
Følgende tabell viser ulike lysmønstre og hva de indikerer. Tabell 2. Diagnostikk Antall LED-blink Problembeskrivelse 2 gule, 1 gul Defekt hovedkort 2 gule, 2 gule Feil på hovedkortet, PSU eller PSU-kabling 2 gule, 3 gule Feil på hovedkortet, minnet eller CPU-feil 2 gule, 4 gule CMOS-batterifeil Diagnosefeilmeldinger Tabell 3. Diagnosefeilmeldinger Feilmeldinger Beskrivelse AUXILIARY DEVICE FAILURE Mulig feil med styreplaten eller den eksterne musen.
Feilmeldinger Beskrivelse Printer out of paper. Take the appropriate action. (Skriver tom for papir. Følg opp på hensiktsmessig måte.) HARD-DISK DRIVE CONFIGURATION ERROR Datamaskinen kan ikke identifisere stasjonstypen. Slå av datamaskinen, fjern harddisken og start datamaskinen fra en optisk stasjon. Slå deretter av datamaskinen, sett i harddisken igjen og start datamaskinen på nytt. Kjør Hard Disk Drive (Harddiskstasjon) -testene i Dell Diagnostics (Dell-diagnostikk).
Feilmeldinger Beskrivelse MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE Det kan være feil med en minnemodul, eller den er satt i på feil måte. Sett inn minnemodulen på nytt, og bytt den ut om nødvendig. MEMORY ALLOCATION ERROR Det er uoverensstemmelse med programvaren du prøver å kjøre og operativsystemet, et annet program eller et verktøy. Slå av datamaskinen, vent 30 sekunder, og slå den deretter på igjen. Kjør programmet igjen.
Feilmeldinger Beskrivelse systemklokken. Korriger innstillingene for alternativene Date and Time (Dato og klokkeslett). TIMER CHIP COUNTER 2 FAILED En brikke på hovedkortet kan være ødelagt. Kjør System Set (Systeminnstilling)-testene i Dell Diagnostics (Dell-diagnostikk). UNEXPECTED INTERRUPT IN PROTECTED MODE Tastaturkontrolleren kan være ødelagt, eller en minnemodul kan være løs.
5 Få hjelp Kontakte Dell MERK: Hvis du ikke har en aktiv Internett-tilkobling, kan du finne kontaktinformasjon på fakturaen, følgeseddelen, regningen eller i Dells produktkatalog. Dell tilbyr flere nettbaserte og telefonbaserte støtte- og servicealternativer. Tilgjengeligheten varierer etter land og produkt. Det kan hende at enkelte tjenester ikke er tilgjengelige i ditt område. For å kontakte Dell for spørsmål om salg, teknisk støtte eller kundeservice: 1 Gå til Dell.com/support.
