OptiPlex XE3 Small Form Factor Service Manual Regulatory Model: D11M Regulatory Type: D11S004
Poznámky, upozornění a varování POZNÁMKA: POZNÁMKA označuje důležité informace, které pomáhají lepšímu využití produktu. UPOZORNĚNÍ: UPOZORNĚNÍ poukazuje na možnost poškození hardwaru nebo ztráty dat a poskytuje návod, jak se danému problému vyhnout. VAROVÁNÍ: VAROVÁNÍ upozorňuje na potenciální nebezpečí poškození majetku, úrazu nebo smrti. © 2018 Dell Inc. nebo její dceřiné společnosti. Všechna práva vyhrazena. Dell, EMC a ostatní ochranné známky jsou ochranné známky společnosti Dell Inc.
1 Manipulace uvnitř počítače Bezpečnostní pokyny Dodržováním následujících bezpečnostních zásad zabráníte možnému poškození počítače a zajistíte vlastní bezpečnost. Není-li uvedeno jinak, každý postup uvedený v tomto dokumentu vyžaduje splnění následujících podmínek: • Přečetli jste si bezpečnostní informace dodané s počítačem. • Součást je možné nahradit nebo (v případě zakoupení samostatně) nainstalovat pomocí postupu pro odebrání provedeném v obráceném pořadí.
Před manipulací uvnitř počítače Aby nedošlo k poškození počítače, před manipulací s vnitřními součástmi počítače proveďte následující kroky. 1 Dodržujte Bezpečnostní pokyny. 2 Ujistěte se, že je pracovní povrch rovný a čistý, aby nedošlo k poškrábání krytu počítače. 3 Vypněte počítač. 4 Odpojte všechny síťové kabely od počítače. UPOZORNĚNÍ: Při odpojování síťového kabelu nejprve odpojte kabel od počítače a potom jej odpojte od síťového zařízení.
2 Technology and components This chapter details the technology and components available in the system. Témata: • DDR4 • USB features • USB Type-C • Advantages of Displayport over USB Type-C • HDMI 2.0 DDR4 Paměť DDR4 (dvojitá rychlost přenosu dat, čtvrtá generace) je rychlejší nástupce pamětí s technologií DDR2 a DDR3, který umožňuje využít kapacitu až 512 GB na jeden modul DIMM, na rozdíl od maxima 128 GB na jeden modul DIMM paměti DDR3.
Obrázek 2. Rozdílná tloušťka Zakřivený okraj Moduly DDR4 mají zakřivený okraj, který usnadňuje vkládání a zmírňuje zátěž na desku s tištěnými spoji během instalace paměti. Obrázek 3. Zakřivený okraj Chyby paměti Chyby paměti na systému zobrazují nový kód selhání ON-FLASH-FLASH nebo ON-FLASH-ON. Pokud selže veškerá paměť, displej LCD se nezapne.
finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows: • Higher transfer rates (up to 5 Gbps) • Increased maximum bus power and increased device current draw to better accommodate power-hungry devices • New power management features • Full-duplex data transfers and support for new transfer types • Backward USB 2.
Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.
USB Power Delivery The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example. The USB Power Delivery specification ups this power delivery to 100 watts. It's bidirectional, so a device can either send or receive power.
• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of HDMI • Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
3 Demontáž a opětovná montáž Side cover Removing the side cover 1 Follow the procedure in Before working inside your computer. 2 To remove the cover: a b Slide the release latch on the back side of your system until it gives a click sound to unlock the side cover [1]. Slide and lift the side cover from the system [2]. Installing the side cover 1 Place the cover on the computer and slide the cover towards the front of the system [1] until it clicks into place [2].
2 Follow the procedure in After working inside your computer rozšiřující karta Removing expansion card 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the expansion card: a b c 12 Pull the metal tab to open the expansion card latch [1]. Pull the release tab at the base of the expansion card [2]. Disconnect and lift the expansion card away from the connector on the system board [3].
Installing the expansion card 1 Insert the expansion card into the connector on the system board [1]. 2 Press the expansion card until it clicks into place. 3 Close the expansion card latch and press it until it clicks into place [2].
4 Install the Side cover. 5 Follow the procedure in After working inside your computer. Knoflíková baterie Removing coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the coin cell battery: a b 14 Using a plastic scribe press the release latch until the coin cell battery pops out [1]. Remove the coin cell battery from the system [2].
Installing the coin cell battery 1 Place the coin cell battery in its slot on the system board [1]. 2 Press the battery into the connector until it locks into place [2].
3 Install the Side cover. 4 Follow the procedure in After working inside your computer. ard drive assembly Removing the hard drive assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the hard drive: a b 16 Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2]. Push the release tab and lift the hard drive assembly from the system [3].
Installing the hard drive assembly 1 Align the tabs on the hard drive assembly with the slots on the chassis at 30 degree angle . 2 Press the hard drive assembly so that it gets secured to the hard drive and optical drive cage [1].
4 Install the Side cover. 5 Follow the procedure in After working inside your computer. Čelní kryt Removing front bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the Side cover. 3 To remove the front bezel: a b 18 Pry the retention tabs to release the front bezel from the system [1]. Rotate the front bezel away from the computer [2] and pull to release the hooks on the front bezel from the front-panel slots [3].
Installing front bezel 1 Align the bezel and insert the retention tabs on the bezel into the slots on the system. 2 Press the bezel until the tabs clicks into place.
3 Install the Side cover. 4 Follow the procedure in After working inside your computer. Hard drive and optical drive module Removing the hard drive and optical drive module 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 Side cover Front bezel HDD assembly To release the hard drive and optical drive module: a 20 Unroute the optical drive cables and hard drive cables through the retention clip and HDD-ODD release tab respectively.
b c Slide the release tab to unlock the hard drive and optical module [1].
4 To remove the hard drive and optical drive module: a b 22 Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2]. Slide and lift the hard drive and optical drive module from the system [3].
Installing the hard drive and optical drive module 1 Insert the tabs on the hard drive and optical drive module into the slot on the system at 30 degree angle [1]. 2 Connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3].
3 Lower the hard drive and optical drive module so that it is placed in its slot [1]. 4 Slide the release tab to lock the module [2].
5 Route the hard drive data and power cables through the HDD-ODD release tab . 6 Route the optical drive data cable and power cable through the retention clips .
7 Install the: a b c 8 HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Optická mechanika Removing the optical drive 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 Side cover Front bezel To remove the optical drive: a 26 Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2].
b c Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2].
d 28 Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2] and lower the hard drive and optical module until it is seated.
e Push the release latch on the optical drive [1] and pull the optical drive out from the system [3].
Installing the optical drive 1 Slide the optical drive into its slot in the system [1]. 2 Slide the release tab to unlock the hard drive and optical drive module [2].
3 Lift the hard drive and optical module [1], connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3].
4 Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [1,2].
5 Slide the release tab to lock the module [2].
6 Install the: a b 7 Front bezel Side cover Follow the procedure in After working inside your computer. Paměťový modul Removing memory module 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d 3 Side cover Front bezel HDD assembly Hard drive and optical drive module To remove the memory module: a b 34 Pry open the retention tabs from both sides to lift the memory module from the connector [1]. Remove the memory module from the system board [2].
Installing the memory module 1 Align the notch on the memory module with the tab on the memory module connector. 2 Insert the memory module into the memory module socket [1]. 3 Press the memory module until the memory module retention tabs click into place [2].
4 Install the: a b c d 5 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink duct Removing heat sink duct 1 Follow the procedure in Before working inside your computer.
Installing heat sink duct 1 To install the heat sink duct: a b Align the plastic duct over the heat sink assembly [1]. Pull the release tabs and push the plastic bracket until it clicks in place [2].
2 Install the: a b c d 3 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink fan Removing heat sink fan 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e 3 Side cover Front bezel HDD assembly Hard drive and optical drive module Heat sink duct To remove the heat sink fan: a b c Disconnect the heat sink fan cable from the system board [1].
Installing heat sink fan 1 Place the heat sink fan on the heat sink [1]. 2 Tighten the screws (4) to secure the heat sink fan over the heat sink [2]. NOTE: Tighten the screws in a sequential order (1,2,3,4) as mentioned on the system board. 3 Connect the heat sink fan cable to the connector on the system board [3].
4 Install the: a b c d e 5 Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink Removing heat sink 1 Follow the procedure in Before working inside your computer.
Installing heat sink 1 Place the heat sink on the processor and align the screws of the heat sink with the holders on the system board [1]. 2 Tighten the captive screws to secure the heat sink to the system board [2]. Replace the screw in the sequential order (1,2,3,4) as printed on the system board.
3 Replace the Heat sink fan. 4 Install the: a b c d e 5 Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Spínač detekce vniknutí do skříně Removing intrusion switch 1 Follow the procedure in Before working inside your computer.
Installing the intrusion switch 1 Insert the intrusion switch into the slot on the chassis [1]. 2 Connect the intrusion switch cable to the system board [2].
3 Install the: a b c d e f 4 Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Síťový spínač Removing power switch 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d 3 Side cover Front bezel HDD assembly Hard drive and optical drive module To remove the power switch: a b 44 Disconnect the power switch cable from the system board [1].
Installing the power switch 1 Align and slide the power switch module into the slot on the chassis until it clicks into place [1, 2]. 2 Connect the power switch cable to the connector on the system board [3].
3 Install the: a b c d 4 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Procesor Removing processor 1 Follow the procedure in Before working inside your computer.
b c Lift the lever upward and lift the processor shield [2]. Lift the processor out of the socket [3]. Installing the processor 1 Place the processor on the socket such that the slots on the processor align with the socket keys [1]. 2 Close the processor shield by sliding it under the retention screw [2]. 3 Lower the socket lever and push it under the tab to lock it [3].
4 Install the: a b c d e f 5 Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Disk SSD M.2 PCIe Removing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. 1 Follow the procedure in Before working inside your computer.
c d 3 HDD assembly Hard drive and optical drive module To remove the M.2 PCIe SSD: a b Remove the single (M2x3.5) screw that secures the M.2 PCIe SSD to the system board [1]. Lift and pull out the PCIe SSD from its connector on the system board [2]. Installing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. 1 Place the SSD thermal pad into the slot on the system board [1] . 2 Insert the M.2 PCIe SSD to the connector on the system board [2].
3 Install the: a b c d 4 Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Jednotka zdroje napájení Removing power supply unit or PSU 1 Follow the procedure in Before working inside your computer.
f 3 4 Heat sink fan To release the PSU: a b Disconnect the CPU power cable from the system board [1]. Unroute the power cables from the retention clips on the chassis [2,3]. c Disconnect the system power cable from the connector on the system board [4]. To remove the PSU: a b c Remove the screws (3) that secure the PSU to the system [1]. Press the blue release tab at the rear end of the PSU unit [2]. Slide the PSU and lift it away from the system [3].
Installing the power supply unit or PSU 1 Insert the PSU in the chassis and slide it towards the back of the system to secure it [1, 2]. 2 Replace the screws to secure the PSU to the rear chassis of the system [3].
3 Connect the power cable to the connector on the system board [1]. 4 Route the CPU power cable through the retention clips [2,3]. 5 Connect the CPU power cable to the connector on the system board [4].
6 Install the: a b c d e f 7 Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Reproduktor Removing speaker 1 Follow the procedure in Before working inside your computer.
b Press the release tab [2] and pull the speaker out from the system chassis [3]. Installing the speaker 1 Insert the speaker into the slot on the system chassis and press it until it clicks into place [1, 2]. 2 Connect the speaker cable to the connector on the system board [3].
3 Install the: a b c d e f g 4 PSU Heat sink fan Heat sink duct HDD assembly Hard drive and optical drive module Front bezel Side cover Follow the procedure in After working inside your computer. Základní deska Removing system board 1 Follow the procedure in Before working inside your computer.
i j 3 To remove the I/O panel: a b c 4 Remove the screw that secures the I/O panel [1]. Rotate the I/O panel and remove it from the system [2]. Disconnect the hard drive data cable [3], optical drive data cable [4] and power cable [5] from the connectors on the system board. Disconnect the following cables from the connectors on the system board: a b c d 5 Memory module M.
6 To remove the screws from the system board: a b 58 Remove the screws (5) that secure the system board to the chassis [1]. Remove the standoff single (#6-32) screw [2] and single (M3x5) screw that secures the system board to the system [3].
7 To remove the system board: a Lift and slide the system board away from the system [1, 2].
Installing the system board 1 Hold the system board by its edges, and align it towards the back of the system. 2 Lower the system board into the system chassis until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the system chassis [1,2].
3 Replace the single (#6-32) screw, single (M3x5) screw and screws (5) that secure the system board to the system [1,2].
4 Route all the cables through the routing clips [1]. 5 Align the cables with the pins on connectors on the system board and connect the following cables to the system board: a b c d Power switch [2] Power cable [3] CPU power [4] Intrusion switch [5] 6 Connect the power cable, optical drive data cable and hard drive data cable [1, 2, 3]. 7 Insert the hook on the I/O panel into the slot on the chassis and rotate to close the I/O panel [4].
9 Install the: a b c d e f g h i j 10 M.2 PCIe SSD Memory module Processor Heat sink Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer.
4 Řešení potíží Rozšířená diagnostika vyhodnocení systému před jeho spuštěním – ePSA Diagnostika ePSA (známá také jako diagnostika systému) provádí celkovou kontrolu hardwaru. Diagnostika ePSA je integrována do systému BIOS a je spouštěna interně systémem BIOS.
Diagnostika Test POST (Power On Self Test) počítače se provádí před zahájením procesu spouštění a zajišťuje, aby počítač splňoval základní požadavky a hardware správně fungoval. Když počítač testem POST projde, pokračuje spouštění v normálním režimu. Pokud však počítač testem POST neprojde, oznámí to během spouštění řadou kódů na indikátorech LED. Systémový indikátor LED je součástí vypínače. Následující tabulka popisuje různé vzory blikání a jejich význam. Tabulka 2.
Chybové zprávy Popis A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? " < > | - Nepoužívejte tyto znaky v názvech souboruc1ů. GATE A20 FAILURE Paměťový modul může být uvolněný. Znovu nainstalujte paměťové moduly a v případě potřeby je vyměňte. GENERAL FAILURE Operační systém nemůže provést příkaz. Za zprávou většinou následují konkrétní informace – například For example, Printer out of paper. Take the appropriate action.
Chybové zprávy Popis LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT Aplikace Dell MediaDirect nemůže ověřit ochranu Digital Rights Management (DRM) u souboru. Soubor nelze přehrát. MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE Paměťový modul může být poškozený nebo nesprávně vložený. Znovu nainstalujte paměťové moduly a v případě potřeby je vyměňte.
Chybové zprávy Popis TIME-OF-DAY CLOCK STOPPED Rezervní baterie, která napájí nastavení konfigurace systému, možná potřebuje nabít. Připojte počítač k elektrické zásuvce a nabijte baterii. Pokud problém potrvá, kontaktujte společnost Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM uc1u200 Eas nebo datum uložené v programu nastavení systému neodpovídá systémovým hodinám. Opravte nastavení data a času. TIMER CHIP COUNTER 2 FAILED uc1u200 Eip na základní desce může být poškozený.
Systémové hlášení Popis pravidelné zálohování dat. Výskyt parametru odchylky od provozního rozsahu může, ale nemusí značit potenciální problém s pevným diskem.
5 Získání pomoci Kontaktování společnosti Dell POZNÁMKA: Pokud nemáte aktivní internetové připojení, můžete najít kontaktní informace na nákupní faktuře, balicím seznamu, účtence nebo v katalogu produktů společnosti Dell. Společnost Dell nabízí několik možností online a telefonické podpory a služeb. Jejich dostupnost závisí na zemi a produktu a některé služby nemusí být ve vaší oblasti k dispozici.
