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Dell™ OptiPlex™ FX160

ﻊﻳﺮﺴﻟﺍ ﻲﻌﺟﺮﻤﻟﺍ ﻞﻴﻟﺪﻟﺍﻭ ﺩﺍﺪﻋﻹﺍ

ﻑﺎﺸﻜﺘﺳﺍ ﺕﺎﻣﻮﻠﻌﻣﻭ ﺞﻣﺍﺮﺒﻟﺍﻭ ﻊﻳﺮﺴﻟﺍ ﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﺻﺍﻮﻤﻟﺍﻭ ﺕﺍﺰﻴﻤﻟﺍ ﻰﻠﻋ ﺔﻣﺎﻋ ﺓﺮﻈﻧ ﻞﻴﻟﺪﻟﺍ ﺍﺬﻫ ﻡﺪﻘﻳ

ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻝﻮﺣ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻣ ﺪﻳﺰﻣ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ .ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻲﻓ ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ

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Dell Technology Guide ﻊﺟﺍﺭ ،ﻚﻳﺪﻟ ﺕﺎﻴﻨﻘﺘﻟﺍﻭ ﺓﺰﻬﺟﻷﺍﻭ

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DC01T ﺯﺍﺮﻄﻟﺍ

Eagle Quick Reference Guide.indb1 1Eagle Quick Reference Guide.indb1 1 2008-08-17 4:02:26.MD2008-08-17 4:02:26.MD

Summary of content (42 pages)

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‫‪Dell™ OptiPlex™ FX160‬‬ ‫ﺍﻹﻋﺪﺍﺩ ﻭﺍﻟﺪﻟﻴﻞ ﺍﻟﻤﺮﺟﻌﻲ ﺍﻟﺴﺮﻳﻊ‬ ‫ﻳﻘﺪﻡ ﻫﺬﺍ ﺍﻟﺪﻟﻴﻞ ﻧﻈﺮﺓ ﻋﺎﻣﺔ ﻋﻠﻰ ﺍﻟﻤﻴﺰﺍﺕ ﻭﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ ﻭﺍﻟﺒﺮﺍﻣﺞ ﻭﻣﻌﻠﻮﻣﺎﺕ ﺍﺳﺘﻜﺸﺎﻑ‬ ‫ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺟﻬﺰﺓ ﻭﺍﻟﺘﻘﻨﻴﺎﺕ ﻟﺪﻳﻚ‪ ،‬ﺭﺍﺟﻊ ‪) Dell Technology Guide‬ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪ ( Dell‬ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪.support.dell.com‬‬ ‫ﺍﻟﻄﺮﺍﺯ ‪DC01T‬‬ ‫‪www.dell.com | support.dell.com‬‬ ‫‪2008-08-17 4:02:26.MD‬‬ ‫‪Eagle Quick Reference Guide.
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‫ﺍﻟﻤﻼﺣﻈﺎﺕ ﻭﺍﻹﺷﻌﺎﺭﺍﺕ ﻭﺍﻟﺘﻨﺒﻴﻬﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺸﻴﺮ ﺍﻟﻤﻼﺣﻈﺔ ﺇﻟﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﺎﻣﺔ ﺍﻟﺘﻲ ﺗﺴﺎﻋﺪﻙ ﻓﻲ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺃﻗﺼﻰ ﺍﺳﺘﻔﺎﺩﺓ ﻣﻦ‬ ‫ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﺸﻴﺮ ﺍﻹﺷﻌﺎﺭ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺗﻠﻒ ﻓﻲ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﻓﻘﺪ ﺑﻴﺎﻧﺎﺕ‪ ،‬ﻭﻳﻌﻠﻤﻚ ﺑﻜﻴﻔﻴﺔ ﺗﻔﺎﺩﻱ ﺍﻟﻤﺸﻜﻠﺔ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﺸﻴﺮ ﺍﻟﺘﻨﺒﻴﻪ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺿﺮﺭ ﺑﺎﻟﻤﻤﺘﻠﻜﺎﺕ ﺃﻭ ﺇﺻﺎﺑﺔ ﺷﺨﺼﻴﺔ ﺃﻭ ﻭﻓﺎﺓ‪.‬‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺸﺮﺍء ﻛﻤﺒﻴﻮﺗﺮ ‪ n Series‬ﻣﻦ ™‪ ،Dell‬ﻻ ﺗﻨﻄﺒﻖ ﺃﻱ ﻣﺮﺍﺟﻊ ﻓﻲ ﻫﺬﻩ ﺍﻟﻮﺛﺎﺋﻖ ﺗﺸﻴﺮ ﺇﻟﻰ‬ ‫ﺃﻧﻈﻤﺔ ﺍﻟﺘﺸﻐﻴﻞ ®‪.
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫‪ ١‬ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪٥ . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ ‪٥ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ‪٦ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫‪ ٢‬ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻗﺒﻞ ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ ‪٧ . . . . . . . . . . . . . . . . . . . .
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‫‪ ٥‬ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ ‪٢٣. . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ‪٢٣ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ‪٢٣ . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ ‪٢٤ . . . . . . . . . . .‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪٢٦ . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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‫‪١‬‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ‬ ‫‪١٠‬‬ ‫‪٩‬‬ ‫‪٨‬‬ ‫‪١‬‬ ‫‪٧‬‬ ‫‪٢‬‬ ‫‪٦‬‬ ‫‪٣‬‬ ‫‪٥‬‬ ‫‪٤‬‬ ‫‪١‬‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫‪٢‬‬ ‫ﺍﻟﻐﻄﺎء ﺍﻟﺠﺎﻧﺒﻲ‬ ‫‪٣‬‬ ‫ﻣﻮﺻﻼﺕ ‪(٢) USB 2.0‬‬ ‫‪٤‬‬ ‫ﺍﻟﺤﺎﻣﻞ‬ ‫‪٥‬‬ ‫ﻣﻮﺻﻞ ﺳﻤﺎﻋﺔ ﺍﻟﺮﺃﺱ‬ ‫‪٦‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪2008-08-17 4:02:27.MD‬‬ ‫‪٥‬‬ ‫‪Eagle Quick Reference Guide.
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‫‪٧‬‬ ‫‪٨‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺍﻟﺘﺸﺨﻴﺺ )ﺭﺍﺟﻊ‬ ‫ﻣﺆﺷﺮ ﺍﻟﺸﺒﻜﺔ ﺍﻟﻼﺳﻠﻜﻴﺔ ‪Wi-Fi‬‬ ‫‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ(‬ ‫ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺭﻣﻮﺯ‬ ‫ﺍﻟﻤﺼﺎﺑﻴﺢ(‬ ‫‪٩‬‬ ‫ﻣﺆﺷﺮ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‬ ‫‪١٠‬‬ ‫ﻣﺆﺷﺮ ﻧﺸﺎﻁ ﺍﻟﺸﺒﻜﺔ‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ‬ ‫‪١‬‬ ‫‪٢‬‬ ‫‪٣‬‬ ‫‪٤‬‬ ‫‪٥‬‬ ‫‪٩‬‬ ‫‪٦‬‬ ‫‪٨‬‬ ‫‪٧‬‬ ‫‪١‬‬ ‫ﻫﻮﺍﺋﻲ ﻻﺳﻠﻜﻲ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪٢‬‬ ‫ﻣﻮﺻﻞ ﺗﺴﻠﺴﻠﻲ‬ ‫‪٣‬‬ ‫ﻣﻮﺻﻞ ‪DVI‬‬ ‫‪٤‬‬ ‫ﻣﻮﺻﻞ ‪VGA‬‬ ‫‪٥‬‬ ‫ﻣﻮﺻﻼﺕ ‪(٤) USB 2.
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‫‪٢‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻗﺒﻞ ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻋﻨﺪ ﺗﻌﻴﻴﻦ ﻣﻮﺿﻊ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺗﺄﻛﺪ ﻣﻦ ﺇﺗﺎﺣﺔ ﺍﻟﻮﺻﻮﻝ ﺍﻟﺴﻬﻞ ﺇﻟﻰ ﻣﺼﺪﺭ ﺍﻟﻄﺎﻗﺔ ﻭﺗﻮﻓﻴﺮ ﺗﻬﻮﻳﺔ‬ ‫ﻣﺴﺘﻮ ﻟﻮﺿﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻠﻴﻪ‪.‬‬ ‫ﻛﺎﻓﻴﺔ ﻭﺳﻄﺢ‬ ‫ٍ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﺿﻊ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻠﻰ ﺍﻟﺤﺎﻣﻞ ﺑﻮﺿﻌﻴﺔ ﻋﻤﻮﺩﻳﺔ‪ .‬ﻳﺆﺩﻱ ﺇﻋﺪﺍﺩ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺃﻓﻘﻴًﺎ )ﻋﻠﻰ ﺟﻨﺒﻪ( ﺇﻟﻰ‬ ‫ﺇﻋﺎﻗﺔ ﺗﺪﻓﻖ ﺍﻟﻬﻮﺍء ﻭﻗﺪ ﻳﺆﺛﺮ ﺫﻟﻚ ﻋﻠﻰ ﺃﺩﺍﺋﻪ‪.‬‬ ‫ﻳﻤﻜﻦ ﺃﻥ ﺗﺆﺩﻱ ﺇﻋﺎﻗﺔ ﺗﺪﻓﻖ ﺍﻟﻬﻮﺍء ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺟﻌﻠﻪ ﻋﺮﺿﺔ ﻟﻠﺴﺨﻮﻧﺔ ﺍﻟﺰﺍﺋﺪﺓ‪ .
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‫‪ ١‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺟﻬﺎﺯ ﺍﻟﻌﺮﺽ ﺑﺎﺳﺘﺨﺪﺍﻡ ﻛﺎﺑﻞ ‪ DVI‬ﺃﺑﻴﺾ ﺃﻭ ﻛﺎﺑﻞ ‪ VGA‬ﺃﺯﺭﻕ‪.‬‬ ‫‪ ٢‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ‪ ،USB‬ﻣﺜﻞ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﺃﻭ ﺍﻟﻤﺎﻭﺱ‪.‬‬ ‫‪٨‬‬ ‫‪2008-08-17 4:02:28.MD‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪Eagle Quick Reference Guide.
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‫‪ ٣‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﻛﺎﺑﻞ ﺍﻟﺸﺒﻜﺔ‪.‬‬ ‫‪ ٤‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﻛﺎﺑﻞ ﺍﻟﻄﺎﻗﺔ‪.‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪2008-08-17 4:02:28.MD‬‬ ‫‪٩‬‬ ‫‪Eagle Quick Reference Guide.
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‫‪ ٥‬ﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻋﻠﻰ ﻛﻞ ﻣﻦ ﺟﻬﺎﺯ ﺍﻟﻌﺮﺽ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫‪١٠‬‬ ‫‪2008-08-17 4:02:28.MD‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪Eagle Quick Reference Guide.
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‫‪٣‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺨﺘﻠﻒ ﺍﻟﻌﺮﻭﺽ ﺑﺎﺧﺘﻼﻑ ﺍﻟﻤﻨﻄﻘﺔ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻬﻴﺌﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪،‬‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ( ← ‪) Help and Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ( ﺛﻢ ﺣﺪﺩ ﺧﻴﺎﺭ ﻋﺮﺽ‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﺍﻟﺤﺪ ﺍﻷﺩﻧﻰ ﻟﻠﺬﺍﻛﺮﺓ‬ ‫‪ ١‬ﺟﻴﺠﺎﺑﺎﻳﺖ )‪ ٥١٢‬ﻣﻴﺠﺎﺑﺎﻳﺖ ﻋﻠﻰ ﻧﻈﺎﻡ ‪(Linux‬‬ ‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟﻠﺬﺍﻛﺮﺓ‬ ‫‪ ٤‬ﺟﻴﺠﺎﺑﺎﻳﺖ‬ ‫ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﺍﻟﻨﻮﻉ‪:‬‬ ‫ﻓﻴﺪﻳﻮ ‪SIS Mirage‬‬ ‫ﻣﻀﻤّﻦ‬ ‫ﺫﺍﻛﺮﺓ ﻓﻴﺪﻳﻮ ﻣﺸﺘﺮﻛﺔ ﺍﻓﺘﺮﺍﺿﻴﺔ ﺳﻌﺔ ‪ ١٢٨‬ﻣﻴﺠﺎﺑﺎﻳﺖ‬ ‫)ﻳﻤﻜﻦ ﺗﻐﻴﻴﺮﻫﺎ ﻓﻲ ﺇﻋﺪﺍﺩ ﻧﻈﺎﻡ ‪(BIOS‬‬ ‫ﺍﻟﺼﻮﺕ‬ ‫ﺍﻟﻨﻮﻉ‪:‬‬ ‫ﺑﺮﻧﺎﻣﺞ ﺻﻮﺕ ﻣﻀﻤّﻦ ﻋﺎﻟﻲ ﺍﻟﺪﻗﺔ ﻣﻦ ﻧﻮﻉ‬ ‫‪ADI 1984A‬‬ ‫ﻣﺤﺮﻛﺎﺕ ﺍﻷﻗﺮﺍﺹ‬ ‫ﻳﻤﻜﻦ ﺍﻟﻮﺻﻮﻝ ﺇﻟﻴﻬﺎ ﻣﻦ ﺍﻟﺪﺍﺧﻞ‬ ‫ﺣﺎﻭﻳﺔ ﻣﺤﺮﻙ ﻣﻘﺎﺱ ‪ ٢٫٥‬ﺑﻮﺻﺔ‬ ‫ﺍﻷﺟﻬﺰﺓ ﺍﻟﻤﺘﻮﻓﺮﺓ‬ ‫ﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ ‪ SATA‬ﻭﺍﺣﺪ ﻣﻘﺎﺱ ‪ ٢٫٥‬ﺑﻮﺻﺔ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ ﺍﺧﺘﻴﺎﺭﻱ ﻭﻳﺘﻄﻠﺐ ﻋ ّﺪﺓ ﻣﺤﺮﻙ
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‫ﺍﻟﻤﻮﺻﻼﺕ‬ ‫ﻣﻮﺻﻼﺕ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪:‬‬ ‫‪ ATA‬ﺗﺴﻠﺴﻠﻲ )ﻭﺣﺪﺓ ‪(NVRAM‬‬ ‫ﻣﻮﺻﻞ ﻭﺍﺣﺪ ﺫﻭ ‪ ٧‬ﺃﺳﻨﺎﻥ‬ ‫ﻣﻮﺻﻞ ﻭﺍﺣﺪ ﺫﻭ ‪ ٢٢‬ﺳ ًﻨﺎ‬ ‫‪ ATA‬ﺗﺴﻠﺴﻠﻲ )ﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ(‬ ‫ﻓﺘﺤﺔ ‪ PCI Express X1‬ﺻﻐﻴﺮﺓ‬ ‫ﻣﻮﺻﻞ ﻭﺍﺣﺪ ﺫﻭ ‪ ٥‬ﺃﺳﻨﺎﻥ‬ ‫ﻣﻮﺻﻞ ﻭﺍﺣﺪ ﺫﻭ ‪ ٥٢‬ﺳ ًﻨﺎ‬ ‫ﻣﺼﺒﺎﺡ ‪ LED‬ﻓﻲ ﺍﻟﻠﻮﺣﺔ ﺍﻷﻣﺎﻣﻴﺔ‬ ‫ﻣﻮﺻﻞ ﻭﺍﺣﺪ ﺫﻭ ‪ ١٤‬ﺳ ًﻨﺎ‬ ‫‪ USB‬ﻓﻲ ﺍﻟﻠﻮﺣﺔ ﺍﻷﻣﺎﻣﻴﺔ‬ ‫ﻣﻮﺻﻼﻥ ﺫﻭ ‪ ١٠‬ﺃﺳﻨﺎﻥ‬ ‫ﻣﻮﺻﻞ ﻭﺍﺣﺪ ﺫﻭ ‪ ١٢‬ﺳﻨﺎً‬ ‫ﻣﻮﺻﻼﻥ ﺫﻭ ‪ ٢٤٠‬ﺳ ًﻨﺎ‬ ‫ﻃﺎﻗﺔ ﺑﻘﻮﺓ ‪ ١٢‬ﻓﻮﻟﺖ‬ ‫ﻣﻮﺻﻞ ﻭﺍﺣﺪ ﺫﻭ ‪ ٤‬ﺃﺳﻨﺎﻥ‬ ‫ﺫﺍﻛﺮﺓ ﻟﻠﻘﺮﺍءﺓ ﻓﻘﻂ ﻟـ ‪BIOS‬‬ ‫ﻣﻘﺒﺲ ﺫﻭ ‪ ٨‬ﺃﺳﻨﺎﻥ‬ ‫ﻃﺎﻗﺔ ﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ ‪ ATA‬ﺍﻟ
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‫ﻋﻨﺎﺻﺮ ﺍﻟﺘﺤﻜﻢ ﻭﺍﻟﻤﺼﺎﺑﻴﺢ‬ ‫ﺍﻟﺠﻬﺔ ﺍﻟﺨﻠﻔﻴﺔ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪:‬‬ ‫ﻣﺼﺒﺎﺡ ﺳﻼﻣﺔ ﺍﻻﺗﺼﺎﻝ‬ ‫)ﻋﻠﻰ ﻣﻮﺻﻞ ﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ(‬ ‫ﺿﻮء ﺃﺧﻀﺮ — ﺗﺸﻐﻴﻞ ﺑﺴﺮﻋﺔ ‪ ١٠‬ﻣﻴﺠﺎﺑﺖ‬ ‫ﺿﻮء ﺑﺮﺗﻘﺎﻟﻲ — ﺗﺸﻐﻴﻞ ﺑﺴﺮﻋﺔ ‪ ١٠٠‬ﻣﻴﺠﺎﺑﺎﻳﺖ‬ ‫ﺿﻮء ﺃﺻﻔﺮ — ﺗﺸﻐﻴﻞ ﺑﺴﺮﻋﺔ ‪ ١‬ﺟﻴﺠﺎﺑﺖ‬ ‫ﺍﺗﺼﺎﻻ ﻓﻌﻠﻴﺎً‬ ‫ً‬ ‫ﻣﻄﻔﺄ )ﻻ ﻳﻮﺟﺪ ﺿﻮء( — ﻻ ﻳﻜﺘﺸﻒ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺑﺎﻟﺸﺒﻜﺔ‪.
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‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺒﻴﺌﻴﺔ‬ ‫ﺩﺭﺟﺔ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻣﻦ ‪ ١٠‬ﺇﻟﻰ ‪ ٣٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )‪ ٥٠‬ﺇﻟﻰ ‪ ٩٥‬ﺩﺭﺟﺔ‬ ‫ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﻦ ‪ ٤٠-‬ﺇﻟﻰ ‪ ٦٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )‪ ٤٠-‬ﺇﻟﻰ ‪ ١٤٩‬ﺩﺭﺟﺔ‬ ‫ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﺍﻟﺮﻃﻮﺑﺔ ﺍﻟﻨﺴﺒﻴﺔ‬ ‫ﻣﻦ ‪ ٪٢٠‬ﺇﻟﻰ ‪) ٪٨٠‬ﺑﺪﻭﻥ ﺗﻜﺎﺛﻒ(‬ ‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟﻼﻫﺘﺰﺍﺯ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫‪ ٥‬ﺇﻟﻰ ‪ ٣٥٠‬ﻫﺮﺗﺰ ﻋﻨﺪ ‪ ٠٫٠٠٠٢‬ﺟﻲ‪/٢‬ﻫﺮﺗﺰ‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫‪ ٥‬ﺇﻟﻰ ‪ ٥٠٠‬ﻫﺮﺗﺰ ﻋﻨﺪ ‪ ٠٫٠٠١‬ﺇﻟﻰ ‪ ٠٫٠١‬ﺟﻲ‪/٢‬ﻫﺮﺗﺰ‬ ‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟﻼﺻﻄﺪﺍﻡ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫‪" ٤٠‬ﺟﻲ" ‪ ٪٥ -/+‬ﺑﺰﻣﻦ ﻧﺒﺾ ﻳﺒﻠﻎ ‪ ٢‬ﻣﻠﻠﻲ ﺛﺎﻧﻴﺔ ‪-/+‬‬
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‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ Eagle Quick Reference Guide.indb16 16 ١٦ 2008-08-17 4:02:29.
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‫‪٤‬‬ ‫ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺍﺣﺮﺹ ﺩﺍﺋﻤﺎً ﻋﻠﻰ ﻓﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻦ ﻣﺄﺧﺬ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻗﺒﻞ ﻓﺘﺢ ﺍﻟﻐﻄﺎء‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‪ ،‬ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﺍﻻﺳﺘﺠﺎﺑﺔ ﻟﺮﺳﺎﺋﻞ‬ ‫ﺍﻟﻨﻈﺎﻡ‪ ،‬ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﺍﻟﻤﻮﻗﻊ ‪.support.dell.
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‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻣﻄﻔﺄ — ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﻭﺿﻊ ﺇﻳﻘﺎﻑ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﻻ ﻳﺘﻠﻘﻰ ﻃﺎﻗﺔ‪.‬‬ ‫•‬ ‫ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﻛﺎﺑﻞ ﺍﻟﻄﺎﻗﺔ ﻓﻲ ﻣﻮﺻﻞ ﺍﻟﻄﺎﻗﺔ ﻋﻠﻰ ﺍﻟﺠﺎﻧﺐ ﺍﻟﺨﻠﻔﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪.‬‬ ‫•‬ ‫ﺗﺠﺎﻭﺯ ﻣﺸﺘﺮﻛﺎﺕ ﺍﻟﻄﺎﻗﺔ ﻭﻛﺎﺑﻼﺕ ﺍﻟﺘﻤﺪﻳﺪ ﻭﻏﻴﺮﻫﺎ ﻣﻦ ﺃﺟﻬﺰﺓ ﺣﻤﺎﻳﺔ ﺍﻟﻄﺎﻗﺔ ﻟﻠﺘﺤﻘﻖ ﻣﻦ ﺃﻥ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻳﺒﺪﺃ ﺍﻟﺘﺸﻐﻴﻞ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺃﻱ ﻣﺸﺘﺮﻛﺎﺕ ﻃﺎﻗﺔ ﻣﺴﺘﺨﺪﻣﺔ ﺑﻤﺄﺧﺬ ﻛﻬﺮﺑﺎﺋﻲ ﻭﺍﺣﺮﺹ ﻋﻠﻰ ﺃﻥ ﺗﻜﻮﻥ ﻓﻲ ﻭﺿﻊ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ‪.‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﻋﻤﻞ ﻣﺄﺧﺬ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻭﺫﻟﻚ ﺑﺎﺧﺘﺒﺎﺭﻩ ﺑﺠﻬﺎﺯ ﺁﺧﺮ‪ ،‬ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ ﺃﺣﺪ ﺍﻟﻤﺼﺎﺑﻴﺢ‪.
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‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﺃﻳﺔ ﻣﺸﻜﻼﺕ ﺃﺧﺮﻯ ﻓﻲ ﺍﻟﺬﺍﻛﺮﺓ —‬ ‫•‬ ‫ﺃﻋﺪ ﺗﺮﻛﻴﺐ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ ﻟﻀﻤﺎﻥ ﺍﺗﺼﺎﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﺑﺎﻟﺬﺍﻛﺮﺓ ﺑﺸﻜﻞ ﻧﺎﺟﺢ‪.‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺍﺗﺒﺎﻉ ﺇﺭﺷﺎﺩﺍﺕ ﺗﺮﻛﻴﺐ ﺍﻟﺬﺍﻛﺮﺓ‪.‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﺘﻲ ﺗﺴﺘﺨﺪﻣﻬﺎ ﻣﻌﺘﻤﺪﺓ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺰﻳﺪ‬ ‫ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻧﻮﻉ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﻌﺘﻤﺪﺓ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ ،‬ﺭﺍﺟﻊ ﺍﻟﻘﺴﻢ ﺍﻟﻤﻌﻨﻮﻥ‬ ‫"ﺍﻟﻤﻮﺍﺻﻔﺎﺕ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.١١‬‬ ‫•‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ‪) Dell Diagnostics‬ﺭﺍﺟﻊ "‪ "Dell Diagnostics‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﺗﻢ ﺗﺼﻤﻴﻢ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻟﻴﺘﻮﺍﻓﻖ ﻣﻊ ﺇﺻﺪﺍﺭ ﺳﺎﺑﻖ ﻣﻦ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪Microsoft Windows‬‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ‪) Program Compatibility Wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( —‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫← ‪) Control Panel‬ﻟﻮﺣﺔ ﺍﻟﺘﺤﻜﻢ(← ‪Programs‬‬ ‫)ﺍﻟﺒﺮﺍﻣﺞ(← ‪Use an older program with this version of Windows‬‬ ‫)ﺍﺳﺘﺨﺪﺍﻡ ﺑﺮﻧﺎﻣﺞ ﺃﻗﺪﻡ ﻣﻊ ﻫﺬﺍ ﺍﻹﺻﺪﺍﺭ ﻣﻦ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪.(Windows‬‬ ‫‪ ٢‬ﻓﻲ ﺷﺎﺷﺔ ﺍﻟﺘﺮﺣﻴﺐ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٣‬ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.
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‫ﻳﺘﻴﺢ ﺍﺳﺘﺨﺪﺍﻡ ﺃﺩﺍﺓ ﺍﻟﺪﻋﻢ ﺍﻟﻤﺴﺎﻋﺪﺓ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﺪﻋﻢ ﺍﻟﺬﺍﺗﻲ ﻭﺗﺤﺪﻳﺜﺎﺕ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﻭﻋﻤﻠﻴﺎﺕ ﺍﻟﻤﺴﺢ ﺍﻟﺨﺎﺻﺔ ﺑﺴﻼﻣﺔ ﺍﻟﺒﻴﺌﺔ ﺍﻟﺘﻲ ﺗﺴﺘﺨﺪﻡ ﻓﻴﻬﺎ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﻗﻢ ﺑﺎﻟﻮﺻﻮﻝ ﺇﻟﻰ ‪Dell Support‬‬ ‫‪) Utility‬ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻟﺪﻋﻢ ‪ (Dell‬ﻣﻦ ﺍﻟﺮﻣﺰ‬ ‫ﻋﻠﻰ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ ﺃﻭ ﻣﻦ ﻗﺎﺋﻤﺔ ‪) Start‬ﺍﺑﺪﺃ(‪.‬‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﻈﻬﺮ ﺭﻣﺰ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻓﻲ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ‪:‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫← ‪) All Programs‬ﻛﻞ ﺍﻟﺒﺮﺍﻣﺞ(← ‪Dell Support‬‬ ‫)ﺩﻋﻢ ‪) Dell Support Settings ←(Dell‬ﺇﻋﺪﺍﺩﺍﺕ ﺩﻋﻢ ‪.
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‫‪ ١‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ ﺿﻮﺋﻴﺔ ﺧﺎﺭﺟﻲ ﺑﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫‪ ٢‬ﺃﺩﺧﻞ ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.‬‬ ‫‪ ٣‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺛﻢ ﺇﻋﺎﺩﺓ ﺗﺸﻐﻴﻠﻪ‪.‬‬ ‫ﻋﻨﺪ ﻇﻬﻮﺭ ﺷﻌﺎﺭ ‪ DELL‬ﺍﺿﻐﻂ ﻋﻠﻰ >‪
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‫‪٥‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ®‪Windows Vista‬‬ ‫‪ ١‬ﺣﺪﺩ ﻣﻮﻗﻊ ﻗﺎﺋﻤﺔ ﺍﻷﺟﻬﺰﺓ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪:‬‬ ‫ﺃ‬ ‫ﻓﻲ ﻧﻈﺎﻡ ‪ ،Windows Vista‬ﺛﻢ ﺍﻧﻘﺮ ﺑﺰﺭ‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ﺯﺭ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ‪) Computer‬ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫ﺏ‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Properties‬ﺧﺼﺎﺋﺺ( ← ‪) Device Manager‬ﺇﺩﺍﺭﺓ ﺍﻷﺟﻬﺰﺓ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﻳﻈﻬﺮ ﺇﻃﺎﺭ ‪) User Account Control‬ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺣﺴﺎﺏ ﺍﻟﻤﺴﺘﺨﺪﻡ(‪ .
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‫‪ ٢‬ﻗﻢ ﺑﺎﻟﺘﻤﺮﻳﺮ ﻷﺳﻔﻞ ﻓﻲ ﺍﻟﻘﺎﺋﻤﺔ ﻟﺮﺅﻳﺔ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﻫﻨﺎﻙ ﺃﻱ ﺟﻬﺎﺯ ﻣﻤﻴﺰ ﺑﻌﻼﻣﺔ ﺗﻌﺠﺐ‬ ‫)ﺩﺍﺋﺮﺓ ﺻﻔﺮﺍء ﺑﻬﺎ ﻋﻼﻣﺔ ]![( ﻋﻠﻰ ﺭﻣﺰ ﺍﻟﺠﻬﺎﺯ‪.‬‬ ‫ﺇﺫﺍ ﻇﻬﺮﺕ ﻋﻼﻣﺔ ﺗﻌﺠﺐ ﺑﺠﺎﻧﺐ ﺍﺳﻢ ﺍﻟﺠﻬﺎﺯ‪ ،‬ﻓﻘﺪ ﺗﺤﺘﺎﺝ ﺇﻟﻰ ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﺗﺜﺒﻴﺖ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻞ ﺟﺪﻳﺪ )ﺭﺍﺟﻊ "ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٢٤‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﻮﻓﺮ ﻣﻮﻗﻊ ﺍﻟﺪﻋﻢ ‪ Dell Support‬ﻋﻠﻰ ﺍﻟﻮﻳﺐ ‪ support.dell.com‬ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﻣﻌﺘﻤﺪﺓ‬ ‫ﻟﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .
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‫‪ ٢‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﻢ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ ﻭﺍﻧﻘﺮ ﻓﻮﻕ‬ ‫‪) Properties‬ﺧﺼﺎﺋﺺ(‪.‬‬ ‫‪ ٣‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ ‪) Drivers‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ( ← ‪Roll Back Driver‬‬ ‫)ﺍﺳﺘﻌﺎﺩﺓ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﺤﻞ ‪) Device Driver Rollback‬ﺍﺳﺘﻌﺎﺩﺓ ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻞ ﺍﻟﺠﻬﺎﺯ( ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺍﺳﺘﺨﺪﻡ‬ ‫‪) System Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ( )ﺭﺍﺟﻊ "ﺍﺳﺘﻌﺎﺩﺓ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ (٢٦‬ﻹﻋﺎﺩﺓ ﻧﻈﺎﻡ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ﺇﻟﻰ ﺣﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺘﻲ ﻛﺎﻥ ﻋﻠﻴﻬﺎ ﻗﺒﻞ ﺃﻥ ﻳﺘﻢ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺠﺪﻳﺪ‪.
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‫‪ ٢‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ ﻭﺍﻧﻘﺮ ﻓﻮﻕ ‪Update‬‬ ‫‪) Driver‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫‪ ٣‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ ‪) Drivers‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ( ← ‪) Update Driver‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫‪ ٤‬ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻟﺘﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﻣﺼﺪﺭ ﻣﺤﻠﻲ‪ ،‬ﺃﻭ ﻻﺳﺘﻌﺮﺍﺽ‬ ‫ﺍﻟﻮﻳﺐ ً‬ ‫ﺑﺤﺜﺎ ﻋﻦ ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻞ‪.
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‫ﺍﻟﺘﺮﺍﺟﻊ ﻋﻦ ﺁﺧﺮ ﺍﺳﺘﻌﺎﺩﺓ ﻟﻠﻨﻈﺎﻡ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﺒﻞ ﺍﻟﺘﺮﺍﺟﻊ ﻋﻦ ﺁﺧﺮ ﺍﺳﺘﻌﺎﺩﺓ ﻟﻠﻨﻈﺎﻡ‪ ،‬ﻗﻢ ﺑﺤﻔﻆ ﺟﻤﻴﻊ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻤﻔﺘﻮﺣﺔ ﻭﺇﻏﻼﻗﻬﺎ ﻭﺇﻧﻬﺎء ﺃﻳﺔ ﺑﺮﺍﻣﺞ‬ ‫ﻣﻔﺘﻮﺣﺔ‪ .‬ﻻ ﺗﻘﻢ ﺑﺘﻐﻴﻴﺮ ﺃﻭ ﻓﺘﺢ ﺃﻭ ﺣﺬﻑ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﺃﻭ ﺑﺮﺍﻣﺞ ﺣﺘﻰ ﺗﻜﺘﻤﻞ ﻋﻤﻠﻴﺔ ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪.‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺯﺭ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫ﻓﻲ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪. Windows Vista‬‬ ‫‪ ٢‬ﻓﻲ ﻣﺮﺑﻊ ‪) Start Search‬ﺑﺪء ﺍﻟﺒﺤﺚ(‪ ،‬ﺍﻛﺘﺐ ‪ System Restore‬ﻭﺍﺿﻐﻂ ﻋﻠﻰ >‪.
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‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ‬ Eagle Quick Reference Guide.indb28 28 ٢٨ 2008-08-17 4:02:32.
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‫‪٦‬‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﺍﺧﺘﻴﺎﺭﻳﺔ‪ ،‬ﻭﻗﺪ ﻻ ﻳﺘﻢ ﺷﺤﻨﻬﺎ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻭﻗﺪ ﻻ‬ ‫ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﻓﻲ ﺑﻠﺪﺍﻥ ﻣﻌﻴﻨﺔ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﻮﺯ ﺷﺤﻦ ﻣﻌﻠﻮﻣﺎﺕ ﺇﺿﺎﻓﻴﺔ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﻤﻠﺼﻖ‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ(‪Express /‬‬ ‫‪) Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‬ ‫ﻳﻮﺟﺪ ‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( ﻭ‪Express‬‬ ‫‪) Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ( ﻋﻠﻰ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.
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‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ Eagle Quick Reference Guide.indb30 30 ٣٠ 2008-08-17 4:02:32.
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‫‪٧‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺇﺫﺍ ﺃﺭﺩﺕ ﺇﺯﺍﻟﺔ ﻏﻄﺎء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻓﻘﻢ ً‬ ‫ﺃﻭﻻ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻛﺎﺑﻼﺕ ﺍﻟﻤﻮﺩﻡ ﻋﻦ ﻛﺎﻓﺔ ﻣﺂﺧﺬ‬ ‫ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪ .‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﻤﻜﻨﻚ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺨﻄﻮﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻟﺘﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪ ١‬ﺭﺍﺟﻊ "ﺍﻟﺘﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ١٧‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻭﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻤﺸﻜﻠﺔ ﺍﻟﺘﻲ ﻳﻮﺍﺟﻬﻬﺎ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻓﻲ ﺟﻤﻴﻊ ﺍﻟﺒﻠﺪﺍﻥ ﺧﺎﺭﺝ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ‪ .‬ﺍﺗﺼﻞ ﺑﻤﻨﺪﻭﺏ ‪Dell‬‬ ‫ﺍﻟﻤﺤﻠﻲ ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻮﺍﻓﺮ ﻫﺬﻩ ﺍﻟﺨﺪﻣﺎﺕ‪.‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‬ ‫ﺗﺘﻮﻓﺮ ﺧﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﻣﻦ ﺃﺟﻞ ﺍﻹﺟﺎﺑﺔ ﻋﻠﻰ ﺃﺳﺌﻠﺘﻚ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺄﺟﻬﺰﺓ ™‪ .Dell‬ﻳﺴﺘﺨﺪﻡ ﻓﺮﻳﻖ‬ ‫ﺍﻟﻌﻤﻞ ﻟﺪﻳﻨﺎ ﻧﻈﺎﻡ ﺗﺸﺨﻴﺺ ﻳﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺫﻟﻚ ﻟﺘﻘﺪﻳﻢ ﺇﺟﺎﺑﺎﺕ ﺳﺮﻳﻌﺔ ﻭﺩﻗﻴﻘﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﺭﺍﺟﻊ "ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٣٥‬ﺛﻢ ﺭﺍﺟﻊ ﻓﻲ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ‬ ‫ﺍﻟﺨﺎﺻﺔ ﺑﻤﻨﻄﻘﺘﻚ ﺃﻭ ﺍﻧﺘﻘﻞ ﺇﻟﻰ ﻣﻮﻗﻊ ‪.support.dell.
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‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﺨﺪﻣﺔ ‪) Dell Support‬ﺩﻋﻢ ‪(Dell‬‬ ‫‪mobile_support@us.dell.com‬‬ ‫‪support@us.dell.com‬‬ ‫‪) la-techsupport@dell.com‬ﺩﻭﻝ ﺃﻣﺮﻳﻜﺎ ﺍﻟﻼﺗﻴﻨﻴﺔ ﻭﺍﻟﺒﺤﺮ ﺍﻟﻜﺎﺭﻳﺒﻲ ﻓﻘﻂ(‬ ‫‪) apsupport@dell.com‬ﺩﻭﻝ ﺁﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﻱ ﻓﻘﻂ(‬ ‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﻘﺴﻢ ﺍﻟﺘﺴﻮﻳﻖ ﻭﺍﻟﻤﺒﻴﻌﺎﺕ ﻟﺪﻯ ‪Dell‬‬ ‫‪) apmarketing@dell.com‬ﺩﻭﻝ ﺁﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﻱ ﻓﻘﻂ(‬ ‫‪) sales_canada@dell.com‬ﻛﻨﺪﺍ ﻓﻘﻂ(‬ ‫•‬ ‫ﺑﺮﻭﺗﻮﻛﻮﻝ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ )‪ (FTP‬ﺑﺪﻭﻥ ﺍﺳﻢ ﺩﺧﻮﻝ‬ ‫‪ftp.dell.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‬ ‫ﺇﺫﺍ ﻛﻨﺖ ﻓﻲ ﺣﺎﺟﺔ ﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻟﻤﻨﺘﺠﺎﺕ ﺍﻹﺿﺎﻓﻴﺔ ﺍﻟﻤﺘﺎﺣﺔ ﻣﻦ ‪ ،Dell‬ﺃﻭ ﺇﺫﺍ ﻛﻨﺖ ﺗﺮﻏﺐ ﻓﻲ‬ ‫ﺗﻘﺪﻳﻢ ﻃﻠﺒﻴﺔ‪ّ ،‬‬ ‫ﺗﻔﻀﻞ ﺑﺰﻳﺎﺭﺓ ﻣﻮﻗﻊ ‪ Dell‬ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ ‪ .www.dell.com‬ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﺭﻗﻢ‬ ‫ﺍﻟﻬﺎﺗﻒ ﺍﻟﺬﻱ ﻳﻤﻜﻨﻚ ﺍﻻﺗﺼﺎﻝ ﺑﻪ ﻣﻦ ﻣﻨﻄﻘﺘﻚ ﺃﻭ ﻟﻠﺘﺤﺪﺙ ﺇﻟﻰ ﺃﺣﺪ ﻣﺘﺨﺼﺼﻲ ﺍﻟﻤﺒﻴﻌﺎﺕ‪ ،‬ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ‬ ‫ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﺐ ﺃﻥ ﻳﻜﻮﻥ ‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ( ﻓﻲ ﻣﺘﻨﺎﻭﻝ ﻳﺪﻙ ﻋﻨﺪﻣﺎ‬ ‫ﺗﻘﻮﻡ ﺑﺎﻻﺗﺼﺎﻝ‪ .‬ﻳﺴﺎﻋﺪ ﻫﺬﺍ ﺍﻟﺮﻣﺰ ﺍﻟﻨﻈﺎﻡ ﺍﻟﻬﺎﺗﻔﻲ ﻟﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﺍﻵﻟﻲ ﻣﻦ ‪ Dell‬ﻋﻠﻰ ﺗﻮﺟﻴﻪ ﻣﻜﺎﻟﻤﺘﻚ ﺑﺸﻜﻞ‬ ‫ﺃﻛﺜﺮ ﻓﻌﺎﻟﻴﺔ‪ .‬ﻗﺪ ﺗﺘﻢ ﻣﻄﺎﻟﺒﺘﻚ ﺃﻳﻀﺎً ﺑﺈﺩﺧﺎﻝ ‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( )ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ ﺃﻭ‬ ‫ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫ﺗﺬﻛﺮ ﺃﻥ ﺗﻘﻮﻡ ﺑﺎﺳﺘﻜﻤﺎﻝ ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ )ﺭﺍﺟﻊ "ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ‬ ‫ﺍﻻﺳﻢ‪:‬‬ ‫ﺍﻟﺘﺎﺭﻳﺦ‪:‬‬ ‫ﺍﻟﻌﻨﻮﺍﻥ‪:‬‬ ‫ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‪:‬‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( )ﺍﻟﺮﻣﺰ ﺍﻟﺸﺮﻳﻄﻲ ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ ﺃﻭ ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪:‬‬ ‫‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‪:‬‬ ‫‪) Return Material Authorization Number‬ﺭﻗﻢ ﺗﺨﻮﻳﻞ ﺍﻟﻤﻮﺍﺩ ﺍﻟﻤﺮﺗﺠﻌﺔ( )ﺇﺫﺍ ﻣﺎ ﺗﻢ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻴﻪ‬ ‫ﻣﻦ ﻓﻨﻲ ﺩﻋﻢ ‪:(Dell‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺇﺻﺪﺍﺭﻩ‪:‬‬ ‫ﺍﻷﺟﻬﺰﺓ‪:‬‬ ‫ﺑﻄﺎﻗﺎﺕ ﺍﻟﺘﻤﺪﻳﺪ‪:‬‬ ‫ﻫﻞ ﺃﻧﺖ ﻣﺘﺼﻞ ﺑﺸﺒﻜﺔ؟ ﻧﻌﻢ ﻻ‬ ‫ﺍﻟﺸﺒﻜﺔ ﻭﺍﻹﺻﺪﺍﺭ ﻭﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‪:‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻹﺻﺪﺍﺭﺍﺕ‪:‬‬ ‫ً‬ ‫ﻣﺘﺼﻼ‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍ
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‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪Dell‬‬ ‫ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻌﻤﻼء ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﺍﻷﻣﺮﻳﻜﻴﺔ‪ ،‬ﻳﺮﺟﻰ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ‪800-WWW-DELL‬‬ ‫)‪.(800-999-3355‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻟﺪﻳﻚ ﺍﺗﺼﺎﻝ ﻧﺸﻂ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﻓﻴﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ﻓﺎﺗﻮﺭﺓ‬ ‫ﺍﻟﺸﺮﺍء ﺃﻭ ﺇﻳﺼﺎﻝ ﺍﻟﺸﺤﻦ ﺃﻭ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺃﻭ ﻛﺘﺎﻟﻮﺝ ﻣﻨﺘﺞ ‪.Dell‬‬ ‫ﺗﻮﻓﺮ ‪ Dell‬ﺍﻟﻌﺪﻳﺪ ﻣﻦ ﺧﻴﺎﺭﺍﺕ ﺍﻟﺨﺪﻣﺎﺕ ﻭﺍﻟﺪﻋﻢ ﺍﻟﻘﺎﺋﻤﺔ ﻋﻠﻰ ﺍﻟﻬﺎﺗﻒ ﻭﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﻭﺗﺨﺘﻠﻒ ﺣﺎﻟﺔ ﺍﻟﺘﻮﺍﻓﺮ‬ ‫ﻭﻓﻘﺎً ﻟﻠﺪﻭﻟﺔ ﻭﺍﻟﻤﻨﺘﺞ‪ ،‬ﻭﻗﺪ ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﻓﻲ ﻣﻨﻄﻘﺘﻚ‪ .
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‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ Eagle Quick Reference Guide.indb38 38 ٣٨ 2008-08-17 4:02:33.
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‫ﺍﻟﻔﻬﺮﺱ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺇﻟﻰ ﺍﻟﺤﺎﻟﺔ ﺍﻟﺴﺎﺑﻘﺔ‪٢٦ ،‬‬ ‫ﺃﻋﻄﺎﻝ ﺍﻟﺒﺮﺍﻣﺞ‪١٩ ،‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‪٢٠-١٩ ،‬‬ ‫ﺗﻠﻤﻴﺤﺎﺕ‪١٧ ،‬‬ ‫ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ ﻭﻧﻈﺎﻡ ‪٢٠ ،Windows‬‬ ‫ﺣﺎﻻﺕ ﻣﺼﺎﺑﻴﺢ ﺍﻟﻄﺎﻗﺔ‪١٧ ،‬‬ ‫ﺍﻟﺬﺍﻛﺮﺓ‪١٨ ،‬‬ ‫ﺷﺎﺷﺔ ﺯﺭﻗﺎء‪٢٠ ،‬‬ ‫ﺍﻟﻄﺎﻗﺔ‪١٧ ،‬‬ ‫ﻋﺪﻡ ﺍﺳﺘﺠﺎﺑﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪١٩ ،‬‬ ‫‪٢٩ ،Service Tag‬‬ ‫‪٢١ ،Dell Diagnostics‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪٢١ ،‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٢١ ،‬‬ ‫‪Dell‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﻬﺎ‪٣٧ ،٣١ ،‬‬ ‫ﺃﺩﺍﺓ ﺍﻟﺪﻋﻢ ﺍﻟﻤﺴﺎﻋﺪﺓ‪٢٠ ،‬‬ ‫ﺗﺮﻗﻴﺎﺕ ﺍﻟﺒﺮﺍﻣﺞ‪٢٠ ،‬‬ ‫ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ ﻣﻦ ‪٢٠ ،Dell‬‬ ‫ﺍﻟﺪﻋﻢ
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‫ﺕ‬ ‫ﻁ‬ ‫ﺗﺤﺪﻳﺜﺎﺕ‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻷﺟﻬﺰﺓ‪٢٠ ،‬‬ ‫ﺍﻟﻄﺎﻗﺔ‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‪١٧ ،‬‬ ‫ﺣﺎﻻﺕ ﻣﺼﺎﺑﻴﺢ ﺍﻟﻄﺎﻗﺔ‪١٧ ،‬‬ ‫ﺗﻮﺻﻴﻞ‬ ‫ﺟﻬﺎﺯ ﺍﻟﻌﺮﺽ‪٨ ،‬‬ ‫ﻛﺒﻞ ﺍﻟﺸﺒﻜﺔ‪٩ ،‬‬ ‫ﻛﺒﻼﺕ ﺍﻟﻄﺎﻗﺔ‪٩ ،‬‬ ‫ﻡ‬ ‫ﺍﻟﺘﺸﺨﻴﺼﺎﺕ‬ ‫‪٢١ ،Dell‬‬ ‫ﻣﺸﻜﻼﺕ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺇﻟﻰ ﺍﻟﺤﺎﻟﺔ ﺍﻟﺴﺎﺑﻘﺔ‪٢٦ ،‬‬ ‫ﺍﻟﻤﻌﺎﻟﺠﺎﺕ‬ ‫ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ‪٢٠ ،‬‬ ‫ﺩ‬ ‫ﺍﻟﺪﻋﻢ‪٣١ ،‬‬ ‫‪٣٢ ،DellConnect‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪٣٧ ،Dell‬‬ ‫ﺇﻗﻠﻴﻤﻲ‪٣٢ ،‬‬ ‫ﺍﻟﺨﺪﻣﺎﺕ ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ‪٣٢ ،‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‪٣٢ ،‬‬ ‫ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ‪٢٩ ،‬‬ ‫ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪٢٩ ،Dell‬‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‪٢٩ ،‬‬ ‫ﻣﻌﻠﻮﻣﺎ
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻨﻈﺎﻡ‪١١ ،‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺒﻴﺌﻴﺔ‪١٥ ،‬‬ ‫ﺍﻟﻤﻮﺻﻼﺕ‪١٢ ،‬‬ ‫ﻥ‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪٢٦ ،‬‬ ‫ﻧﻘﻞ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺇﻟﻰ ﻛﻤﺒﻴﻮﺗﺮ ﺟﺪﻳﺪ‪١٧ ،‬‬ ‫ﻭ‬ ‫ﺍﻟﻮﺛﺎﺋﻖ‪٢٩ ،‬‬ ‫ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ‪٢٩ ،‬‬ ‫ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪٢٩ ،Dell‬‬ ‫ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫‪٢١ ،Dell Diagnostics‬‬ ‫ﺍﻟﻔﻬﺮﺱ‬ ‫‪2008-08-17 4:02:34.MD‬‬ ‫‪٤١‬‬ ‫‪Eagle Quick Reference Guide.
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‫ﺍﻟﻔﻬﺮﺱ‬ Eagle Quick Reference Guide.indb42 42 ٤٢ 2008-08-17 4:02:34.