0W825bk2.book Page 1 Monday, June 28, 2004 5:58 PM Dell™ OptiPlex™ Systems Setup and Quick Reference Guide Models DHS, DHP, and DHM w w w. d e l l . c o m | s u p p o r t . d e l l .
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0W825bk2.book Page 3 Monday, June 28, 2004 5:58 PM Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Finding Information for Your Computer CAUTION: Safety Instructions General 5 When Using Your Computer . . . . . . . . . . . . . . . . . . . . When Working Inside Your Computer 10 . . . . . . . . . . . . . . 11 . . . . . . . . . . . . .
0W825bk2.book Page 4 Monday, June 28, 2004 5:58 PM Dell Software and Peripherals (Canada Only) . One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . ® . . . . . . . . . 33 . . . . . . . . . . 34 ® Intel Warranty Statement for Pentium and Celeron® Processors Only (U.S. and Canada Only) 4 Contents . . . . . . .
0W825bk2.book Page 5 Monday, June 28, 2004 5:58 PM About This Guide This document contains getting started/setup, solving problems, and safety, regulatory, and warranty information about your Dell™ OptiPlex™ computer. To obtain the latest versions of the documents on your hard drive, see the Dell Support website at support.dell.com.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 0W825bk2.book Page 6 Monday, June 28, 2004 5:58 PM What Are You Looking For? Find it Here • Express Service Code and Service Tag • Microsoft® Windows® License Label Express Service Code and Product Key L abel • How to reinstall my operating system Operating System CD and Installation Guide These labels are located on your computer.
0W825bk2.book Page 7 Monday, June 28, 2004 5:58 PM What Are You Looking For? Find it Here • Latest drivers for my computer • Answers to technical service and support questions • Online discussions with other users and technical support • Documentation for my computer D e l l S u p p o r t W e b s i t e — support.dell.com • • • • • • Dell Premier Support Website — premiersupport.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 0W825bk2.book Page 8 Monday, June 28, 2004 5:58 PM CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General 8 • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.
0W825bk2.book Page 9 Monday, June 28, 2004 5:58 PM CAUTION: Safety Instructions (continued) • To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 0W825bk2.book Page 10 Monday, June 28, 2004 5:58 PM When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed.
0W825bk2.book Page 11 Monday, June 28, 2004 5:58 PM When Using Your Computer (continued) When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell documentation or in instructions otherwise provided to you by Dell. Always follow installation and service instructions closely.
0W825bk2.book Page 12 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Getting Started/Setup CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the System Information Guide. NOTICE: If your computer has an expansion card installed (such as a network card), connect the appropriate cable to the card, not to the connector on the computer back panel. You must complete all steps to properly set up your computer.
0W825bk2.book Page 13 Monday, June 28, 2004 5:58 PM 6 Verify that the voltage selection switch is set correctly for your location. Your computer is equipped with one of the following: • A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection switch on the back panel and operate at only one voltage (see the regulatory label on the outside of the computer for its operating voltage).
0W825bk2.book Page 14 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Desktop Setup — Without Expansion Cards monitor keyboard C D mouse A B speakers network USB Desktop Setup — With Expansion Cards monitor LINE OUT flat-panel monitor speakers A B C D network NOTE: If your system has two video connectors, the integrated video connector is disabled and has a protective cap on it. Use the expansion card connector as shown in the illustration.
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w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 0W825bk2.book Page 16 Monday, June 28, 2004 5:58 PM NOTE: If your system has two video connectors, the integrated video connector is disabled and has a protective cap on it. Use the expansion card connector as shown in the illustration. For more information on setting up monitors with your specific graphics card, see "Monitor Connections" on page 16.
0W825bk2.book Page 17 Monday, June 28, 2004 5:58 PM For dual-monitor capable cards with 1 DVI and 1 VGA connector Single DVI/Single VGA Dual VGA With VGA Adapter DVI VGA VGA VGA • Use the appropriate connector when you connect to one or two monitors. • Use the VGA adapter when you want to connect to two VGA monitors.
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0W825bk2.book Page 19 Monday, June 28, 2004 5:58 PM If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag Number below; and then contact Dell from the same location as your computer. See "Finding Information for Your Computer" on page 5 for an example of the express service code and service tag numbers.
0W825bk2.book Page 20 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 Click OK to continue. To complete the installation, respond to the prompts offered by the installation program. 4 Click Next at the Welcome Dell System Owner screen. 5 Select the appropriate System Model, Operating System, Device Type, and Topic. Drivers for Your Computer To display a list of device drivers for your computer: 1 Click My Drivers in the Topic pull-down menu.
0W825bk2.book Page 21 Monday, June 28, 2004 5:58 PM Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive 1 Shut down and restart the computer. 2 When the DELL™ logo appears, press immediately. NOTE: If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions to run the Dell Diagnostics from your Drivers and Utilities CD.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 0W825bk2.book Page 22 Monday, June 28, 2004 5:58 PM 8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform. 9 When the Dell Diagnostics Main Menu appears, select the test you want to run. 10 When the tests are completed, remove the CD. 11 Close the test screen to return to the Main Menu screen.
0W825bk2.book Page 23 Monday, June 28, 2004 5:58 PM • Class B designates a device which may be operated in residential settings as well as business or industrial environments. Class A Class A equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment.
0W825bk2.book Page 24 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: DHS, DHP, and DHM • Company name: Dell Computer Corporation One Dell Way Round Rock, Texas 78682 USA 512-338-4400 NOTE: Additional regulatory information regarding your system can be found in your User’s Guide.
0W825bk2.book Page 25 Monday, June 28, 2004 5:58 PM Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S.
0W825bk2.book Page 26 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM.
0W825bk2.book Page 27 Monday, June 28, 2004 5:58 PM When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you.
0W825bk2.book Page 28 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m What do I do if I am not satisfied? We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together.
0W825bk2.book Page 29 Monday, June 28, 2004 5:58 PM • Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished Dell-branded server and storage products may be returned within thirty days from the invoice date. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen days of the invoice date.
0W825bk2.book Page 30 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE.
0W825bk2.book Page 31 Monday, June 28, 2004 5:58 PM What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.
0W825bk2.book Page 32 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s).
0W825bk2.book Page 33 Monday, June 28, 2004 5:58 PM • If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_016_ccare.htm If you do not have Internet access, please call Dell at 1-800-326-9463.
0W825bk2.book Page 34 Monday, June 28, 2004 5:58 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited warranty applies to the product you purchased, see the Dell invoice and/or the product documentation that accompanied your product.
0W825bk2.book Page 35 Monday, June 28, 2004 5:58 PM Limitation and Statutory Rights Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 0W825bk2.book Page 36 Monday, June 28, 2004 5:58 PM Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S.
0W825bk2.book Page 37 Monday, June 28, 2004 5:58 PM Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
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