User`s guide

Contents 7
IEEE 1394 Device Problems . . . . . . . . . . . . 119
Keyboard Problems
. . . . . . . . . . . . . . . . 120
Lockups and Software Problems
. . . . . . . . . 120
Memory Problems
. . . . . . . . . . . . . . . . . 122
Mouse Problems
. . . . . . . . . . . . . . . . . . 123
Network Problems
. . . . . . . . . . . . . . . . . 124
Power Problems
. . . . . . . . . . . . . . . . . . 124
Printer Problems
. . . . . . . . . . . . . . . . . . 125
Scanner Problems
. . . . . . . . . . . . . . . . . 126
Sound and Speaker Problems
. . . . . . . . . . . 127
Video and Monitor Problems
. . . . . . . . . . . . 128
If only part of the display is readable
. . . . . . . 130
Power Lights
. . . . . . . . . . . . . . . . . . . . . . 130
10 Reinstalling Software . . . . . . . . . . . . . . 133
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 133
What Is a Driver?
. . . . . . . . . . . . . . . . . . 133
Identifying Drivers
. . . . . . . . . . . . . . . . . 133
Reinstalling Drivers and Utilities
. . . . . . . . . . 134
Troubleshooting Software and Hardware Problems
. . 136
Restoring Your Operating System
. . . . . . . . . . . . 137
Using Microsoft
Windows System Restore . . . . 137
Using Dell™ PC Restore and
Dell Factory Image Restore
. . . . . . . . . . . . 139
Using the Operating System Media
. . . . . . . . 142
11 Adding and Replacing Parts . . . . . . . . . 143
Before You Begin . . . . . . . . . . . . . . . . . . . . 143
Recommended Tools
. . . . . . . . . . . . . . . . 143