Dell™ OptiPlex™ 330 User’s Guide Model DCSM and DCNE w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the "Glossary" on page 271.
Contents 1 Finding Information 2 Mini Tower Computer Views . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Front View . . . . . . . . . . . . . . . . . . . . . . . . 21 Back View . . . . . . . . . . . . . . . . . . . . . . . . 23 Back Panel Connectors . . . . . . . . . . . . . . . . . Mini Tower Specifications 3 . . . . . . . . . . . . . . . Desktop Computer Views 24 27 . . . . . . . . . . . . 33 Front View . . . . . . . . . . . . . . . . . . . . . . . . 33 Back View . .
Connecting to the Internet . . . . . . . . . . . . . . . . Setting Up Your Internet Connection . . . . . . . . . . . . . 53 . . . . . . . 53 Microsoft Windows Vista™ (Optional) . . . . . . . 57 . . . . . . . . . . . . . . . . . . . 57 . . . . . . . . . . . . . . . . . . . . 57 Setting Up a Printer Printer Cable Connecting a USB Printer . . . . . . . . . . . . . Connecting Two Monitors 59 . . . . . . . . . . . . . . . . 60 Connecting Two Monitors With VGA Connectors .
6 Adjusting the Volume . . . . . . . . . . . . . . . . 70 Adjusting the Picture . . . . . . . . . . . . . . . . 71 Securing Your Computer . . . . . . . . . . . . . Security Management Software Password Types . . . . . . . . . . . . 75 . . . . . . . . . . . . . . . . . . 75 . . 75 . . . . 76 . . . . . . . . . . . . . . 76 Activating the Security Management Software Using the Security Management Software Computer Tracking Software If Your Computer Is Lost or Stolen 7 . . . . . . . . . .
Recovering From a Single Hard Drive Failure Using the Intel Matrix Storage Manager . . . . . . . . 98 . . . . . . . . . . . . . . . . 99 Setting Your Computer to RAID-Enabled Mode Cleaning Your Computer . Computer, Keyboard, and Monitor Floppy Drive . . . . . . . . . 99 . . . . . . . . . . . . . . . . . . . . 99 . . . . . . . . . . . . . . . . . . . 99 CDs and DVDs 8 Troubleshooting Tools Power Lights . Beep Codes . . . . . . . . . . . . . . 101 . . . . . . . . . . . . . . . . . . . . . .
IEEE 1394 Device Problems Keyboard Problems . . . . . . . . . . . . 119 . . . . . . . . . . . . . . . . 120 . . . . . . . . . 120 . . . . . . . . . . . . . . . . . 122 . . . . . . . . . . . . . . . . . . 123 Lockups and Software Problems Memory Problems Mouse Problems . . . . . . . . . . . . . . . . . 124 Power Problems . . . . . . . . . . . . . . . . . . 124 Printer Problems . . . . . . . . . . . . . . . . . . 125 Network Problems Scanner Problems 126 . . . . . . . . . . . . . . . .
Turning Off Your Computer . . . . . . . . . . . . . Before Working Inside Your Computer 12 Mini Tower Computer Parts . . . . . . . . . . . . . . . . . 147 . . . . . . . . . . . . . 147 Inside View of Your Computer . . . . . . . . . . . . . . 149 . . . . . . . . . . . . . . . 150 Power Supply DC Connector Pin Assignments Memory . . . . . 152 . . . . . . . . . . . . . . . . . . . . . . . . . 155 Installation Guidelines . . . . . . . . . . . . . . . 155 Installing Memory . . . . . . . .
Battery 190 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 . . . . . . . . . . . . . . . . . . . . . . 192 Replacing the Battery Power Supply Replacing the Power Supply Speakers . . . . . . . . . . . . . 192 . . . . . . . . . . . . . . . . . . . . . . . . 194 Installing a Speaker . . . . . . . . . . . . . . . . 194 Removing a Speaker . . . . . . . . . . . . . . . . 195 . . . . . . . . . . . . . . . . . . . . . . . .
Removing Memory Cards . . . . . . . . . . . . . . . . . 219 . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 . . . . . . . . . . . . 220 . . . . . . . . . . . . . . . . . . . . . . . . . . 226 PCI and PCI Express Cards . Drives . . . . . 227 . . . . . . . . . . . . . . 227 Recommended Drive Cable Connections Connecting Drive Cables Drive Interface Connectors . . . . . . . . . . . . 228 Hard Drives . . . . . . . . . . . . . . . . . . . . . 229 Floppy Drive . . . . . . . . . . .
14 Getting Help . . . . . . . . . . . . . . . . . . . . . Obtaining Assistance . . . . . 262 . . . . . . . . . . . . . . . . . . . . 262 Online Services . . . . . . . . . . . . . . . . . . 262 . . . . . . . . . . . . . . . . . 263 AutoTech Service . . . . . . . . . 263 . . . . . . . . . . . . . . . 263 . . . . . . . . . . . . . . . . . . . 264 Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call . . . .
Contents
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here • A diagnostic program for my computer Drivers and Utilities Media • Drivers for my computer NOTE: The Drivers and Utilities media may • Desktop System Software (DSS) be optional and may not ship with your computer. Drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 134), to run the Dell Diagnostics (see "Dell Diagnostics" on page 111).
What Are You Looking For? Find It Here • Basic troubleshooting information Quick Reference Guide • How to run the Dell Diagnostics NOTE: This document may be optional and • Tools and utilities may not ship with your computer. • How to set up a printer NOTE: This document is available as a PDF at support.dell.com. • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S.
What Are You Looking For? Find It Here • Service Tag and Express Service Code Service Tag and Microsoft® Windows® License • Microsoft Windows License Label These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Dell Support Website — support.dell.com NOTE: Select your region or business segment to view the appropriate support site.
What Are You Looking For? Find It Here • How to use Windows Vista™ Windows Help and Support Center 1 Click the Windows Vista start button → Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
What Are You Looking For? Find It Here After you reinstall your operating system, use the Drivers and Utilities disc to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your disc varies based on the operating system you ordered.
Finding Information
Mini Tower Computer Views Front View 1 2 3 10 9 4 8 5 6 7 Mini Tower Computer Views 21
1 Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call Support. 2 optical drive Use the optical drive to play a CD/DVD. 3 floppy drive The floppy drive is optional. 4 drive activity light The drive activity light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as an optical drive is operating. 5 USB 2.
Back View 1 2 3 4 5 6 Mini Tower Computer Views 23
1 cover release latch This latch allows you to open the computer cover. 2 padlock rings Padlock rings are for attaching a commercially available antitheft device. The padlock rings allow you to secure the computer cover to the chassis with a padlock to prevent unauthorized access to the inside of the computer. To use the padlock rings, insert a commercially available padlock through the rings, and then lock the padlock. 3 power connector Insert the power cable.
1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" on page 80. 2 link integrity light • Green — A good connection exists between a 10-Mbps network and the computer.
6 microphone/linein connector Use the blue and pink line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR; or a personal computer microphone. 7 USB 2.0 connectors (6) Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. It is recommended that you use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras.
Mini Tower Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.
Memory (continued) Maximum memory 4 GB NOTE: When using 4 GB of memory, the Microsoft® Windows® Operating Systems may report less memory in the system than is physically installed in the DIMM slots.
Power DC power supply: NOTE: Power consumption from an AC power source can be zero when the computer is unplugged from that power source. However, the system draws a minute amount of power from the internal coin cell battery even when the computer is not drawing power from the AC power source. Wattage 305 W Heat dissipation 1041 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply rating.
Controls and Lights Diagnostic lights four lights on the front panel (See "Diagnostic Lights" on page 106.) Standby power light AUX_PWR on the system board Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 Bus speed PCI: 133 MB/s PCI Express x16: 8 GB/s bidirectional speed SATA: 1.5 Gbps and 3.
Drives Externally accessible • one 3.5-inch drive • two 5.25-inch drive bays Available devices • hard drive, DVD+/-RW drive, DVDROM, CD-RW drive, floppy drive Internally accessible • two bays for 1-inch-high hard drives Video Type • Intel G31 (integrated on system board) • PCI Express x16 slot can support either a PCI Express graphics card or a DVI graphics card (for dual-monitor support) Audio Type ADI 1984 High Definition Audio Physical Height 41.4 cm (16.3 inches) Width 18.5 cm (7.
Environmental (continued) Storage 5 to 500 Hz at 0.001 to 0.01 G2/Hz Maximum shock: Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 51 cm/sec [20 in/sec]) Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 127 cm/sec [50 in/sec]) Altitude: 32 Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Desktop Computer Views Front View 2 1 11 10 9 8 7 6 3 5 4 1 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup Options" on page 80 for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
4 Dell badge This badge can be rotated to match the orientation of your computer. To rotate the badge, place your fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge. 5 power light The power light illuminates and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state.
Back View 1 2 3 4 5 6 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back panel connectors Plug USB, audio, and other devices into the appropriate connector (see "Back Panel Connectors" on page 36 for more information). 3 power connector Insert the power cable. 4 voltage selector switch For selecting voltage rating. 5 padlock rings Padlock rings are for attaching a commercially available antitheft device.
Back Panel Connectors 1 2 3 4 5 6 9 1 8 parallel connector 7 Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" on page 80.
3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network adapter card, use the connector on the card.
8 VGA video connector Connect the monitor’s VGA cable to the VGA connector on the computer. On computers with a video card, use the connector on the card. 9 serial connector Connect a serial device, such as a handheld device, to the serial port. The default designation is COM1 for serial connector 1. For more information, see "System Setup Options" on page 80.
Desktop Computer Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.
Memory (continued) Maximum memory 4 GB NOTE: When using 4 GB of memory, the Microsoft® Windows® Operating Systems may report less memory in the system than is physically installed in the DIMM slots. Ports and Connectors External connectors: Serial 9-pin connector; 16550C-compatible Parallel 25-pin connector (bidirectional) Video 15-pin VGA connector Network adapter RJ45 connector Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter USB two front-panel and six back panel USB 2.
Power DC power supply: NOTE: Power consumption from an AC power source can be zero when the computer is unplugged from that power source, but the internal battery does draw a minute amount of power from the power supply even when the computer is not drawing power from the AC power source. Wattage 280 W Heat dissipation 955 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply rating.
Controls and Lights Diagnostic lights four lights on the front panel (See "Diagnostic Lights" on page 106.) Standby power light AUX_PWR on the system board Communications Network adapter 10/100/1000 Ethernet LAN on system board Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 Bus speed PCI: 133 MB/s PCI Express x16: 8 GB/s bidirectional speed SATA: 1.5 Gbps and 3.
Expansion Bus connector size 164 pins (x16) connector data width (maximum) 16 PCI Express lanes (x16) PCI and PCI Express: with optional, full-height PCI Express riser-card cage, supporting both low-profile and full-height cards PCI connectors two card size one low-profile card and one full-height card connector size 120 pins connector data width (maximum) 32 bits PCI Express connectors one x16 card size full-height power 25 W maximum connector size 164 pins (x16) connector data width (m
Drives Externally accessible • one 3.5-inch drive • one bay for CD/DVD or optional second hard drive Available devices • hard drive, DVD+/-RW drive, DVDROM, CD-RW drive, Floppy drive Internally accessible • one bay for 5.
Environmental (continued) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 51 cm/sec [20 in/sec]) Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 127 cm/sec [50 in/sec]) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Desktop Computer Views
Setting Up Your Computer Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specifications indicated in this manual reflect the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when installing your computer in an enclosure.
• 48 If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.
NOTICE: Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat. Setting Up a Home and Office Network Connecting to a Network Adapter To connect a network cable: NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack.
network adapter connector network device network adapter connector on computer network cable Network Setup Windows XP The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the Network Setup Wizard welcome screen, click Next.
1 Click the Windows Vista Start button, Network and Sharing Center. , and then click Network→ 2 Click Set up a connection or network. 3 Select the type of network connection you want to make and follow the instructions on the screen. 4 When finished, close the Network and Sharing Center. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using.
1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button , and click Control Panel. 3 Under Network and Internet, click Connect to the Internet. The Connect to the Internet window appears. 4 Click either Broadband (PPPoE) or Dial-up, depending on how you want to connect: • Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection. • Chose Dial-up if you will use a dial-up modem or ISDN.
NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.
5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk. 2 Click Start→ Run. 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer→ Next.
NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ (Optional) 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard.
2 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. 1 2 3 1 USB connector on computer 3 USB printer cable 2 USB connector on printer 3 Turn on the printer and then turn on the computer.
5 Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on page 134, and the documentation that came with your printer. Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already done so. 2 Turn off the computer (see "Turning Off Your Computer" on page 143). NOTICE: For best results, use a 3-m (10-ft) or shorter parallel cable. 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws.
4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer for instructions. Connecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors.
1 4 3 2 1 optional DVI adapter 2 DVI (white) connector 3 TV-OUT connector 4 VGA (blue) connector Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 1 Shutdown your system. 2 Connect the VGA connector on the monitor to the VGA (blue) connector on the back of the computer. 3 Connect the DVI connector on the other monitor to the DVI (white) connector on the back of the computer. 4 Restart your system.
Connecting a TV NOTE: You must purchase an S-video cable, available at most consumer electronics stores, to connect a TV to your computer. It is not included with your computer. 1 Shutdown your system. 2 Connect one end of the S-video cable to the optional TV-OUT connector on the back of the computer. 3 Connect the other end of the S-video cable to the S-video input connector on your TV. 4 Connect the VGA or DVI monitor. 5 Restart your system.
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection.
Setting Up Your Computer
Advanced Features LegacySelect Technology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacyfree solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell custom factory integration.
• Access information about your computer, such as how many processors it has and what operating system it is running. • Monitor the status of your computer, such as listening for thermal alerts from temperature probes or hard-drive failure alerts from storage devices. • Change the state of your computer, such as updating its BIOS or shutting it down remotely. A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant.
automatically start at a specified time. Also, your network administrator can remotely start your computer using a power management event such as Remote Wake Up. The following table lists the sleep modes and the methods you can use to wake the computer from each mode.
Advanced Features
Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up, in the center of the tray. 3 Press the eject button or gently push in the tray. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.
Move forward within the current track. Stop. Go to the previous track. Eject. Go to the next track. A DVD player includes the following basic buttons: Stop. Restart the current chapter. Play. Fast forward. Pause. Fast reverse. Advance a single frame while in pause mode. Go to the next title or chapter. Continuously play the current title or chapter. Go to the previous title or chapter. Eject. For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).
The Volume Meter displays the current volume level, including mute, on your computer. Either click the QuickSet icon in the taskbar and select or deselect Disable On Screen Volume Meter, or press the volume control buttons to enable or disable the Volume Meter on the screen.
The Display Properties window appears. 3 Under Resolution: click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Colors:, click Medium (16 bit). 5 Click OK.
Advanced Features 73
Advanced Features
Securing Your Computer Security Management Software The security management software provides four features to help you secure your computer: • Log-in management • Pre-boot authentication (using a fingerprint reader, smart card, or password) • Encryption • Private information management Password Types There are several levels of passwords available in the system.
3 In the drop-down menu, select Wave EMBASSY Trust Suite and press to create the icons for the software components on the computer desktop. 4 Press to exit the setup program. 5 If prompted, click Save/Exit. Using the Security Management Software For information about how to use the software and the different security features, see the Getting Started Guide for the software: Click Start→ All Programs→ Wave EMBASSY Trust Suite→ Getting Started Guide.
• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen.
Securing Your Computer
System Setup Overview Use system setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Before you use system setup, it is recommended that you write down the system setup screen information for future reference.
Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features. Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right- and left-arrow keys to highlight an option. Press to make that selection active.
Processor Info Identifies the Processor Type, Processor Clock Speed, Processor Bus Speed, Processor L2 Cache size, and Processor ID. States whether the processor is Hyperthreading and Multiple Core capable and whether it supports 64-bit Technology. None of these fields can be modified. Memory Info Lists the Installed Memory size, Memory Speed, Memory Channel Mode (dual or single), Memory Technology, and memory slot information of installed memory.
SATA Operation (RAID Autodetect/AHCI default) SMART Reporting (Off default) Options for Mini Tower and Desktop: • RAID Autodetect/AHCI (RAID if signed drives, otherwise AHCI) • RAID Autodetect/ATA (RAID if signed drives, otherwise ATA) • RAID On (SATA is configured for RAID on every boot) NOTE: When in Autodetect mode, the system configures the drive as RAID if a RAID signature is detected on the drive. Otherwise the drive will be configured as AHCI or ATA.
LPT Port Mode (PS/2 default) Determines the mode of operation of the internal parallel port. • Off disables the port. • AT configures the port for AT compatibility. • PS/2 configures the port for PS/2 compatibility. • EPP configures the port for the EPP bidirectional protocol. • ECP configures the port for the ECP bidirectional protocol. NOTE: If you set the LPT Port Mode to ECP, the LPT Port DMA appears in the option menu. LPT Port Address Determines the address that the built-in parallel port uses.
Performance Multiple CPU Core (On default) SpeedStep (Off default) Limit CPUID Value (Off default) HDD Acoustic Mode (Bypass default) Determines whether the processor will have one or two cores enabled. On enables the second core. Enables Intel® SpeedStep® for all supported processors in the computer. This setting changes the processor power consumption and frequency. NOTE: This option may not be available on your computer. Limits the maximum value the processor standard CPUID function will support.
System Password (Not Set default) Drive 0-n Password (Not Set default) Password Changes (Unlocked default) Displays the current status of the system's password security feature and allows a new system password to be assigned and verified. The System Password may be disabled by a jumper on the system board. Displays the current status of the hard drive’s password security feature and allows a new hard drive password to be assigned and verified. If the drive is a CD or DVD, a password is not available.
AC Recovery (Off default) Determines how the system responds when AC power is re-applied after a power loss. • Off commands the system to stay off when the power is re-applied. You must press the front-panel power button before the system turns on. • On commands the system to turn on when the power is re-applied. • Last commands the system to return to the last power state the system was in just before it was turned off. Auto Power On Sets the computer to automatically turn on.
Remote Wake-Up (Off default) This option allows the system to power up when a network interface controller or remote wakeup-capable modem receives a wake up signal. On is the default setting. On w/ Boot to NIC will allow the computer to attempt to boot from a network prior to using the boot sequence. NOTE: Normally, the system can be powered up remotely from suspend mode, hibernate mode, or when powered off.
POST Behavior Fast Boot (On default) When enabled, this feature reduces computer startup time by bypassing some compatibility steps. • Off - No steps are skipped during computer startup. • On - The system starts more quickly. Numlock Key (On default) Determines the functionality of the numeric keys on the right side of your keyboard. • Off - The right keypad keys function as arrows. • On - The right keypad keys function as numbers.
• Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, or if no floppy disk is in the drive, the computer generates an error message. • Onboard SATA Hard Drive — The computer attempts to boot from the primary serial ATA hard drive. If no operating system is on the drive, the computer generates an error message. • Onboard or USB Optical Drive — The computer attempts to boot from the optical drive.
For example, if you are booting to a USB memory key, highlight USB Device and press . NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation. Changing Boot Sequence for Future Boots 1 Enter system setup (see "Entering System Setup" on page 79). 2 Use the arrow keys to highlight the Boot Sequence menu option and press to access the pop-up menu. NOTE: Write down your current boot sequence in case you want to restore it.
Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: This process erases both the system and administrator passwords. 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover. 3 Locate the 2-pin password jumper (PSWD) on the system board. By default, Pin1 and Pin2 should be connected. You will need to remove the jumper and boot rhe system, as follows.
10 Open the computer cover. 11 Locate the 2-pin password jumper (PSWD) on the system board and attach the jumper to reenable the password feature. 12 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 13 Connect your computer and devices to electrical outlets, and turn them on. NOTE: This procedure enables the password feature.
4 Replace the computer cover (see "Replacing the Computer Cover" on page 323). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 5 Connect your computer and devices to electrical outlets, and turn them on. Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board. 1 Turn on the computer. 2 Locate the BIOS update file for your computer at the Dell Support website at support.dell.com.
System Setup
About RAID Configurations This section provides an overview of the RAID configuration that you might have selected when you purchased your computer. Of the RAID configurations available in the computer industry for different uses, Dell offers RAID level 1 on your computer. A RAID level 1 configuration is recommended for users who desire a high level of data integrity. The Intel RAID controller on your computer can only create a RAID level configuration using two physical drives.
RAID Level 1 Configuration RAID level 1 uses a data-redundancy storage technique known as mirroring to enhance data integrity. When data is written to the primary drive, the data is also duplicated, or mirrored, on the second drive in the configuration. A RAID level 1 configuration sacrifices high data-access rates for its data redundancy advantages.
have been installed. Both methods require that you set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 98) before you begin. Recovering From a Multiple Hard Drive Failure Using the Intel® RAID Option ROM Utility NOTE: The following steps will not restore any data lost during the hard drive failure. It can be performed only after the failed hard drives have been replaced (see the appropriate Drives section for your system).
Recovering From a Single Hard Drive Failure Using the Intel Matrix Storage Manager NOTE: The following steps can be performed only after the failed hard drive has been replaced (see the appropriate Drives section for your system). 1 Click the Start button and point to Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console to launch the Intel Storage Utility. 2 Click the Restore RAID 1 data protection button. 3 Click the Rebuild RAID volume now button.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Disconnect the network or modem cable. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.
Troubleshooting Tools Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light (bi-color LED) located on the front of the computer illuminates and blinks or remains solid to indicate different states: • • • • If the power light is off, the computer is either turned off or is not receiving power.
• – Remove and then reinstall the memory modules (see "Memory" on page 155). – Remove and then reinstall any cards (see "Cards" on page 157). – Remove and then reinstall the graphics card, if applicable (see "Cards" on page 157). If the power light is blinking amber, there may be a power problem or an internal device malfunction. – Ensure that all power cables are securely connected to the system board (see "System Board Components" on page 150).
Code Cause 1-1-4 ROM BIOS checksum failure 1-2-1 Programmable interval timer failure 1-2-2 DMA initialization failure 1-2-3 DMA page register read/write failure 1-3 Video Memory Test failure 1-3-1 through 2-4-4 Memory not being properly identified or used 3-1-1 Slave DMA register failure 3-1-2 Master DMA register failure 3-1-3 Master interrupt mask register failure 3-1-4 Slave interrupt mask register failure 3-2-2 Interrupt vector loading failure 3-2-4 Keyboard Controller Test failu
Code Cause 4-4-3 Math-coprocessor test failure 4-4-4 Cache test failure System Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running when the message appeared. A L E R T ! P R E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A T CHECKPOINT [NNNN].
H A R D - D I S K D R I V E R E A D F A I L U R E — Possible HDD failure during HDD boot test (see "Contacting Dell" on page 267 for assistance). K E Y B O A R D F A I L U R E — Keyboard failure or keyboard cable loose (see "Keyboard Problems" on page 120). N O B O O T D E V I C E A V A I L A B L E — The system cannot detect a bootable device or partition. • If the floppy drive is your boot device, ensure that the cables are connected and that a bootable floppy disk is in the drive.
NOTICE - H A R D D R I V E SE L F MON IT ORIN G SYST E M H A S R E P O R T E D T H A T A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL R E C O M M E N D S T H A T Y O U B A C K U P Y O U R D A T A R E G U L A R L Y. A P A R A M E T E R O U T OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM. — S.M.A.R.T error, possible HDD failure. This feature can be enabled or disabled in BIOS setup.
Light Pattern Problem Description Suggested Resolution Memory modules are detected, • If you have one memory but a memory failure has module installed, reinstall it occurred. and restart the computer. (see "Memory" on page 155 for instructions on how to remove and install memory modules.) • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module.
Light Pattern Problem Description Suggested Resolution A possible graphics card failure has occurred. • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer. • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see "Contacting Dell" on page 267). A possible floppy or hard drive Reseat all power and data failure has occurred.
Light Pattern Problem Description Suggested Resolution No memory modules are detected. • If you have one memory module installed, reinstall it and restart the computer. See "Memory" on page 155 for instructions on how to remove and install memory modules. • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module.
Light Pattern Problem Description Suggested Resolution Memory modules are detected, • Ensure that no special but a memory configuration or memory module/memory compatibility error exists. connector placement requirements exist (see "Memory" on page 155). • Verify that the memory modules that you are installing are compatible with your computer (see "Memory" on page 155). • If the problem persists, (see "Contacting Dell" on page 267). A failure has occurred.
Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 120) and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.
Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only.
2 After you have selected the Test System option from the main menu, the following menu appears: NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer. Option Function Express Test Performs a quick test of devices in the system. This typically can take 10 to 20 minutes. Extended Test Performs a thorough check of devices in the system. This typically can take an hour or more.
Tab Function (continued) Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Troubleshooting Solving Problems Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
Windows XP: • Click Start and click My Computer. Windows Vista™: • Click the Windows Vista Start button and click Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E — • Insert another disc to eliminate the possibility that the original drive is defective. • Insert a bootable floppy disk and restart the computer.
Hard drive problems RUN CHECK DISK — Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear.
• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 meters (10 feet) or more in length, try a shorter one. R U N T H E M O D E M D I A G N O S T I C TO O L — Windows XP: 1 Click Start→ All Programs→ Modem Helper. 2 Follow the instructions on the screen to identify and resolve modem problems.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames. A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. To remove and then reinstall the program: Windows XP: 1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and Features. 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions.
Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance→ System→ System Properties → Hardware→ Device Manager. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound. 2 Click Device Manager. If your IEEE 1394 device is listed, Windows recognizes the device. I F Y O U H A V E P R O B L E M S W I T H A D E L L IEEE 1394 D E V I C E — Contact Dell (see "Contacting Dell" on page 267).
The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S — See "Diagnostic Lights" on page 106. ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you are unable to perform an operating system shutdown.
→ Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. 1 Click Start A solid blue screen appears TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.
• Reseat the memory modules (see "Memory" on page 155) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 111). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see "Memory" on page 155) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Installing Memory" on page 156).
Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed. R E I N S T A L L T H E M O U S E D R I V E R — See "Drivers" on page 133. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — "Troubleshooting Software and Hardware Problems" on page 136. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Ensure that the main power cable and front panel cable are securely connected to the system board (see "System Board Components" on page 150).
ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• Ensure that the scanner cables are securely connected to the scanner and the computer. VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S — Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras. 2 If your scanner is listed, Windows recognizes the scanner. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If the scanner is listed, Windows recognizes the scanner.
halogen lamps to check for interference. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I V E R — See "Drivers" on page 133. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and Hardware Problems" on page 136. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector (see "Front View" on page 21 and "Back View" on page 23).
• Swap the computer and monitor power cables to determine if the monitor’s power cable is defective. • Check the connectors for bent or broken pins (it is normal for monitor cable connectors to have missing pins). CHECK THE MONITOR POWER LIGHT — • If the power light is lit or blinking, the monitor has power. • If the power light is off, firmly press the button to ensure that the monitor is turned on. • If the power light is blinking, press a key on the keyboard or move the mouse to resume normal operation.
cable for the graphics card(s) is correctly attached to the card. C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer.
• • • – Ensure that the electrical outlet is working by testing it with another device, such as a lamp. – Ensure that the main power cable and front panel cable are securely connected to the system board (see "System Board Components" on page 150 and "System Board Components" on page 212). If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.
Troubleshooting
Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Microsoft Windows Vista™ 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver.
3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8 Click Finish and restart your computer.
Restoring Your Operating System You can restore your operating system in the following ways: • System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer.
1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts. Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
To see if System Restore is enabled: 1 Click Start→ Control Panel→ Performance and Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is unchecked. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options.
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 5 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 6 Click Next. The System Restore screen appears and the computer restarts. 7 After the computer restarts, click OK.
6 Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk space is available as indicated by the increased value for Free Space. 7 Click Finish to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. The System Recovery Options window appears.
Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See "Using Windows Device Driver Rollback" on page 134. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver.
Adding and Replacing Parts Before You Begin This section provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 143 and "Before Working Inside Your Computer" on page 144. • You have read the safety information in the Dell™ Product Information Guide.
In Microsoft® Windows Vista™, click the Windows Vista Start button , in the lower-left corner of the desktop, click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down. The computer turns off after the operating system shutdown process is complete. 2 Ensure that the computer and all attached devices are turned off.
the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1 Turn off your computer (see "Turning Off Your Computer" on page 143). CAUTION: Never apply power to the computer when the cover has been removed.
Adding and Replacing Parts
Mini Tower Computer Parts Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover.
1 2 3 1 security cable slot 3 padlock ring 2 cover release latch 3 Release the computer cover by pulling it away from the front of the computer and lifting it up. 4 Set the cover aside in a secure location.
Inside View of Your Computer 3 2 1 4 5 6 1 floppy drive 2 optical drive 3 power supply 4 system board 5 heat sink assembly 6 hard drive Mini Tower Computer Parts 149
System Board Components 1 2 3 17 16 15 4 14 13 5 12 6 11 150 10 9 Mini Tower Computer Parts 8 7
1 internal speaker connector (INT_SPKR) 2 processor connector (CPU) 3 processor power connector (12VPOWER) 4 memory module connectors (DIMM_1, DIMM_2) 5 SATA drive connectors (SATA0, SATA1) 6 front-panel connector (FRONTPANEL) 7 power connector (POWER) 8 SATA drive connectors (SATA2, SATA3) 9 RTC reset jumper (RTCRST) 10 password jumper (PSWD) 11 battery socket (BATTERY) 12 PCI Express x16 card connector (SLOT1) 13 PCI card connectors (SLOT2 and SLOT3) 14 internal buzzer (SPKR) 1
Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 152 2 3 4 5 6 7 8 9 10 11 12 Mini Tower Computer Parts
Pin Number Signal name Wire Color Wire Size 1 3.3 V Orange 20 AWG 2 3.3 V Orange 20 AWG 3 RTN Black 20 AWG 4 5V Red 20 AWG 5 RTN Black 20 AWG 6 5V Red 20 AWG 7 RTN Black 20 AWG 8 POK Gray 22 AWG 9 5 V AUX Purple 20 AWG 10 +12 V Yellow 20 AWG 11 +12 V Yellow 20 AWG 12 3.3 V Orange 20 AWG 13 3.
DC Power Connector P2 3 1 4 2 Pin Number Signal Name 18-AWG Wire 1 GND Black 2 GND Black 3 +12 VADC Yellow 4 +12 VADC Yellow DC Power Connectors P3, P5, P8, and P9 Pin Number Signal name 18-AWG Wire 1 +3.
Pin Number Signal Name 22-AWG Wire 1 +5 VDC Red 2 GND Black 3 GND Black 4 +12 VADC Yellow Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory.
NOTE: Memory purchased from Dell is covered under your computer warranty. Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
6 Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on. 8 Right-click the My Computer icon and click Properties. 9 Click the General tab. 10 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Your Dell™ computer provides the following slots for PCI and PCI Express cards: • One PCI Express x16 card slot (SLOT1) • Two PCI card slots (SLOT2, SLOT3) See "System Board Components" on page 150 for card slot location. PCI and PCI Express Cards Your computer supports two PCI cards and one PCI Express x16 card. NOTICE: PCI Express graphics cards that run higher than 75 W require an additional cooling fan installed. Otherwise, your card could overheat and damage your computer.
1 2 6 3 4 5 1 alignment guide 2 card 3 card-edge connector 4 card connector 5 release tab 6 card retention latch 3 Push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position. 4 Open the card retention mechanism that secures the card in place from the top: a Place your thumb on the top of the card retention mechanism and grip the bottom of the retention mechanism with your fingers.
5 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. • For a PCI card, grasp the card by its top corners, and ease it out of its connector. • For a PCI Express x16 card, pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. NOTE: The position of the card shown in the illustration is indicative and may vary from the original. 6 Prepare the card for installation.
2 1 3 4 1 card fully seated 2 card not fully seated 3 bracket caught outside of slot 4 bracket within slot 8 If you are installing the PCI Express card into the x16 card connector, position the card so the securing slot is aligned with the securing tab.
1 2 3 1 PCI Express x16 card 3 PCI Express x16 card slot 2 PCI Express x16 securing tab 9 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. 10 Pivot and secure the card retention latch 11 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. NOTICE: Do not route card cables over or behind the cards.
b Connect external audio devices to the sound card’s connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel (see "Back Panel Connectors" on page 24). 15 If you installed an add-in network adapter and want to disable the integrated network adapter: a Enter system setup (see "Entering System Setup" on page 79), go to Onboard Devices and select Integrated NIC, and then change the setting to Off.
7 Replace the card retention bracket, ensuring that: • The guide clamp is aligned with the guide notch. • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 8 Fix the card retention bracket by replacing and tightening the screw. 9 Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
Removing the Bezel 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 147). 2 1 3 1 bezel clamps (3) 3 bezel 2 clamp release tab 3 Push down on the clamp release tab to release the bezel clamps from the front panel. 4 Rotate and pull the bezel away from the front of the computer to release bezel clamps from bezel clamp slot. 5 Set aside the bezel in a secure location.
Replacing the Bezel 1 Align and insert the bezel clamps in the bezel clamp slots. 2 Rotate the bezel toward the computer until it snaps into place on the front panel.
1 optical drive bays (2) 3 hard drive bays (2) 2 floppy drive (optional) Recommended Drive Cable Connections • Connect serial ATA hard drives to connectors labeled "SATA0" or "SATA1" on the system board. • Connect serial ATA CD or DVD drives to connectors labeled "SATA2" or "SATA3" on the system board. Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive.
Serial ATA Connector 1 2 1 interface cable 2 interface connector Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable, disconnect the cable using the pull-tab. The serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
2 Remove the computer cover (see "Removing the Computer Cover" on page 147). 3 Disconnect the power and data cables from the drive. 4 Disconnect the data cable from the system board. 1 2 3 1 hard-drive data cable 3 power cable 2 hard-drive data connector on system board 5 Remove the four screws securing the hard drive. 6 Slide the drive out away from the front of the computer.
7 If removing this drive changes the drive configuration, then be sure to reflect these changes in system setup. When you restart your computer, enter system setup (see "System Setup" on page 79), then go to the "Drives" section of the system setup and under Drive 0 through 3, set the Drive to the correct configuration. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 207).
1 2 1 2 1 hard drive 2 hard drive bracket Mini Tower Computer Parts 171
4 If your replacement hard drive does not have the plastic hard-drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive. Snap the bracket onto the new drive. 5 Gently slide the hard drive into the drive bay until it clicks into place. 6 Connect the power and data cables to the drive.
1 2 3 1 hard-drive data cable 3 power cable 2 hard-drive data connector on system board 7 Connect the data cable to the system board. 8 Check all cables to be certain that they are properly connected and firmly seated. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
11 See the documentation that came with the drive for instructions on installing any software required for drive operation. 12 Check the system setup for drive configuration changes (see "Entering System Setup" on page 79). Installing a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
5 Move the first hard drive from the upper bay to the lower bay: a Disconnect the power and the data cables from the back of the first hard drive. b Press in on the blue release tabs on each side of the drive and slide the first hard drive up and out of the upper bay. c Gently slide the first hard drive into the lower bay until it clicks into place. 6 Gently slide the new hard drive into the upper bay until it clicks into place. 7 Connect a power cable to each drive.
8 Attach the SATA data cable removed in step 5 to the first hard drive. 9 Locate an unused SATA connector on the system board and attach a drive cable to this connector and to the second hard drive.
1 2 3 1 hard-drive data cable 3 power cable 2 hard-drive data connector on system board (SATA0 or SATA1) 10 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and then turn them on.
13 Check the system setup for drive configuration changes (see "Entering System Setup" on page 79). Drive-Panel Inserts 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the drive panel by sliding the drive release latch downward to open the panel. Then, remove the drive panel from the hinges. 2 1 3 1 drive panel 3 drive-panel insert 2 release tab 3 Find the drive-panel insert in front of the drive bay that you want to use.
1 optical-drive panel insert 3 holder for shoulder screws 2 floppy-drive panel insert 5 Reattach the drive panel to the front of the computer. The drive panel only fits when it is correctly oriented.
Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover. NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive" on page 182. Removing a Floppy Drive 1 Follow the procedures in "Before You Begin" on page 143.
2 1 1 floppy drive 2 drive release latch 7 If you are replacing the floppy drive, see "Installing a Floppy Drive" on page 182. Otherwise, replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 8 Replace the bezel (see "Replacing the Bezel" on page 166). 9 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
11 Check the system setup for the appropriate diskette Drive Option changes (see "Entering System Setup" on page 79). Installing a Floppy Drive 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 147). 3 Remove the bezel (see "Removing the Bezel" on page 165). 4 If you are replacing a floppy drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive.
3 2 1 1 floppy drive 3 shoulder screw slots (2) 2 shoulder screws (4) 7 Attach the power and data cables to the floppy drive. 8 Connect the other end of the data cable to the connector labeled "FLOPPY" on the system board (see "System Board Components" on page 150) and route the cable through the clip on the shroud.
1 2 3 1 power cable 3 floppy-drive connector (FLOPPY) 2 floppy-drive cable 9 Replace the bezel (see "Replacing the Bezel" on page 166). 10 Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
13 Enter system setup (see "Entering System Setup" on page 79) and select the appropriate Diskette Drive option. 14 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 111). Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
2 1 1 optical drive 2 drive release latch 6 If you are replacing the optical drive, see "Installing an Optical Drive" on page 187. 7 Replace the bezel (see "Replacing the Bezel" on page 166). 8 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 9 Connect your computer and devices to electrical outlets, and then turn them on.
10 Configure the drives in system setup (see "Entering System Setup" on page 79). Installing an Optical Drive 1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. 2 Follow the procedures in "Before You Begin" on page 143. 3 If you are replacing an optical drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive.
2 1 3 1 optical drive 3 shoulder screw slots (2) 2 shoulder screws (3) 6 Connect the power and data cables to the drive. 7 Connect the data cable to the system board connector on the system board.
1 2 3 1 power cable 3 optical drive connector 2 optical drive data cable 8 Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 9 Replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 10 Replace the bezel (see "Replacing the Bezel" on page 166). 11 Replace the computer cover (see "Replacing the Computer Cover" on page 207).
12 Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 13 Enter system setup (see "System Setup" on page 79) and select the appropriate Drive option. 14 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 111).
6 Insert the new battery into the socket with the side labeled "+" facing up, then snap the battery into place. 1 4 2 3 1 system battery 2 positive side of battery connector 3 battery socket tab 4 battery socket 7 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and then turn them on.
Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Replacing the Power Supply 1 Follow the procedures in "Before You Begin" on page 143.
1 2 3 4 5 1 release button 2 power supply 3 screws (4) 4 voltage selection switch (red) 5 AC power connector 6 Slide the power supply towards the front of the computer and lift it out. 7 Place and slide the replacement power supply toward the back of the computer. 8 Replace and tighten all screws that secure the power supply to the back of the computer chassis.
CAUTION: Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding. NOTICE: Route the DC power cables under the chassis tabs. The cables must be properly routed to prevent the cables from being damaged. 9 Reconnect the DC power cables to the system board and drives. 10 Secure the hard drive cable, CD or DVD drive data cable, and the front panel ribbon cable to the securing clip on the side of the power supply.
4 Connect the cables to the system board. 5 Replace the computer cover. 6 Turn on power to the computer. Removing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
3 Disconnect the cables from the system board. 4 Remove the speaker from the chassis of the computer. 5 Replace the computer cover. 6 Turn on power to the computer. Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
Removing the Processor and Heat Sink 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 147). 3 Carefully disconnect and move any cables that are routed over the heat sink assembly. 4 Rotate the clamp lever 180 degrees counter-clockwise to release the clamp grip from the bracket projection. 5 Release the clamp grip from the bracket projection on the opposite side.
1 2 1 heat sink assembly 2 captive screw housings (2) NOTICE: Unless a new heat sink is required for the new processor, reuse the original heat sink assembly when you replace the processor. 7 Pull the release lever straight up until the processor is released.
2 3 4 1 5 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: Be careful not to bend any of the pins when you remove the processor. Bending the pins can permanently damage the processor. 8 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. NOTICE: After removing the processor, be careful not to get any thermal grease on the processor pins.
NOTICE: Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor. 2 Unpack the new processor, being careful not to bend any of the processor pins. 3 If the release lever on the socket is not fully extended, move it to that position. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. 4 Align the pin-1 corner of the processor and socket.
1 processor cover 2 tab 3 processor 4 processor socket 5 center cover latch 6 release lever 7 front alignment-notch 8 socket and processor pin-1 indicator 9 rear alignment-notch NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 5 Set the processor lightly in the socket and ensure that the processor is positioned correctly.
1 2 3 1 heat sink assembly 3 captive screw housing (2) 2 heat-sink assembly bracket 10 Connect any cables disconnected before removing the heat sink assembly. 11 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 12 Connect your computer and devices to an electrical outlet, and turn them on.
I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: The heat sink assembly, power supply, and other components may become very hot during normal operation.
1 2 3 1 securing screw 3 I/O cable connector 2 I/O panel Installing the I/O Panel 1 Place the I/O panel into the slot. NOTICE: Take care not to damage the cable connectors and the cable routing clips when sliding the I/O panel into the computer. 2 Align and slide the I/O panel clamp in the I/O panel clamp slot. 3 Replace and tighten the screw that secures the I/O panel. 4 Reconnect the cables to the system board. 5 Replace the bezel (see "Replacing the Bezel" on page 166).
6 Replace the computer cover (see "Replacing the Computer Cover" on page 207). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to an electrical outlet, and turn them on. 8 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 111).
6 Disconnect all cables from the system board. Note the routing of all cables as you remove them so that you can reroute them correctly after installing the new system board. 7 Remove the remaining seven screws from the system board. (Four other screws were removed with the heat sink assembly.) 8 Slide the system board assembly toward the front of the computer, and then lift the board up and away.
Installing the System Board 1 Gently align the board into the chassis and slide it toward the back of the computer. 2 Using the seven screws, secure the system board to the chassis. CAUTION: Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding. 3 Replace the cables that you removed from the system board. 4 Replace the processor and the heat sink assembly (see "Installing the Processor and Heat Sink" on page 199).
c Snap the cover into place by pulling back on the cover release latch and then releasing the latch when the cover is properly seated. d Ensure that the cover is seated correctly before moving the computer. 4 Move the computer to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. NOTICE: Ensure that none of the air-vents of the system are blocked.
Desktop Computer Parts Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover. CAUTION: Some of the parts described in this chapter may be replacable by a certified service technician only and are not custom replacable.
1 2 3 1 security cable slot 3 padlock ring 2 cover release latch 4 Pivot the cover up using the hinge tabs as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface. Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To avoid electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
System Board Components 1 2 3 17 16 15 4 14 13 5 12 6 11 212 10 9 Desktop Computer Parts 8 7
1 internal speaker connector (INT_SPKR) 2 processor connector (CPU) 3 processor power connector (12VPOWER) 4 memory module connectors (DIMM_1, DIMM_2) 5 SATA drive connectors (SATA0, SATA1) 6 front-panel connector (FRONTPANEL) 7 power connector (POWER) 8 SATA drive connectors (SATA2, SATA3) 9 RTC reset jumper (RTCRST) 10 password jumper (PSWD) 11 battery socket (BATTERY) 12 PCI Express x16 card connector (SLOT1) 13 PCI card connectors (SLOT2 and SLOT3) 14 internal buzzer (SPKR) 1
Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 Pin Number Signal name Wire Color Wire Size 1 3.
Pin Number Signal name Wire Color Wire Size 2 3.3 V Orange 20 AWG 3 RTN Black 20 AWG 4 5V Red 20 AWG 5 RTN Black 20 AWG 6 5V Red 20 AWG 7 RTN Black 20 AWG 8 POK Gray 22 AWG 9 5 V AUX Purple 20 AWG 10 +12 V Yellow 20 AWG 11 +12 V Yellow 20 AWG 12 3.3 V Orange 20 AWG 13 3.
Pin Number Signal Name 18-AWG Wire 1 GND Black 2 GND Black 3 +12 VADC Yellow 4 +12 VADC Yellow DC Power Connector P4 4 3 2 1 Pin Number Signal Name 22-AWG Wire 1 +5 VADC Red 2 GND Black 3 GND Black 4 +12 VADC Yellow DC Power Connectors P5 and P6 Pin Number Signal name 18-AWG Wire 1 +3.
Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For information on the type of memory supported by your computer, see the "Memory" section of the specifications for your computer: • Mini Tower — "Mini Tower Specifications" on page 27 • Desktop — "Desktop Computer Specifications" on page 39 NOTICE: Do not install ECC or buffered memory modules. Only unbuffered, non-ECC memory is supported.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 209). NOTICE: Before removing memory, you may need to remove the Optical Drive. See "Optical Drive" on page 237.
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and turn them on. 9 Right-click the My Computer icon and click Properties. 10 Click the General tab. 11 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Your Dell™ computer provides the following slots for PCI and PCI Express cards: • One PCI Express x16 card slot (SLOT1) • Two PCI card slots (SLOT2, SLOT3) See "System Board Components" on page 212 for card slot location. PCI and PCI Express Cards Your computer supports two PCI cards and one PCI Express x16 card. NOTICE: PCI Express graphics cards that run higher than 75 W require an additional cooling fan installed. Otherwise, your card could overheat and damage your computer.
1 2 3 4 1 release tab 2 card 3 card-edge pins 4 card connector NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
2 1 3 4 1 card fully seated 2 card not fully seated 3 bracket within slot 4 bracket caught outside of slot 8 If you are installing the PCI Express card into the x16 card connector, position the card so the securing slot is aligned with the securing tab. 9 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
1 2 3 1 PCI Express x16 card 3 PCI Express x16 card slot 2 PCI Express x16 securing tab 10 Pivot and secure the card retention latch. 11 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 12 Replace the computer cover.
speaker/headphone, or line-in connectors on the back panel (see "I/O Panel" on page 253). 15 If you installed an add-in network adapter and want to disable the integrated network adapter: a Enter system setup (see "System Setup" on page 79), go to Onboard Devices and select Integrated NIC, and then change the setting to Off. b Connect the network cable to the add-in network adapter’s connectors. Do not connect the network cable to the integrated connector on the back panel (see "I/O Panel" on page 253).
1 2 3 4 5 1 release tab 2 card retention latch 3 card 4 card-edge pins 5 card connector 5 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 6 Snap the card retention latch into place.
them on. 9 Uninstall the card’s driver. See the documentation that came with the card for instructions. 10 If you removed a sound card: a Enter system setup (see "Entering System Setup" on page 79), go to Onboard Devices and select Integrated Audio, and then change the setting to On. b Connect external audio devices to the audio connectors on the back panel of the computer.
1 2 3 1 optical drive 3 floppy drive 2 hard drive Recommended Drive Cable Connections • Connect the serial ATA hard drive to connectors labeled "SATA0"on the system board. • Connect the serial ATA CD or DVD drive to connectors labeled "SATA1". Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive.
Power Connector 1 2 1 power cable 2 power input connector Drive Interface Connectors The drive cable connectors are keyed for correct insertion. Properly align the cable connector key on the cable and the drive before connecting. Serial ATA Connector 1 2 1 interface cable 2 interface connector Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable, disconnect the cable using the pull-tab.
When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end. Hard Drives CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
reflect these changes in system setup. When you restart your computer, enter system setup (see "Entering System Setup" on page 79), then go to the "Drives" section of the system setup and under Drive 0 through 3, set the Drive to the correct configuration. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 257). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
page 209). 3 Check the documentation for the drive to verify that it is configured for your computer. 4 If your replacement hard drive does not have the plastic hard-drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive, using the two release tabs. 1 2 3 1 hard drive 3 plastic hard-drive bracket 2 release tabs (2) 5 Attach the bracket to the new drive by snapping it onto the drive.
1 securing tabs (2) 2 drive 3 release tabs (2) 4 plastic hard-drive bracket 6 Connect the power and data cables to the drive. 7 Locate the correct slot for the drive, and slide the drive into the bay until it clicks into place. 1 1 hard drive 2 2 slot verification number 8 Replace the floppy drive and optical drive. 9 Connect the data cable to the system board. 10 Check all cables to be certain that they are properly connected and firmly seated.
page 257). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 12 Connect your computer and devices to electrical outlets, and then turn them on. 13 Partition and logically format your drive before you proceed to the next step. 14 Check the system setup for drive configuration changes (see "Entering System Setup" on page 79). 15 Test the hard drive by running the Dell Diagnostics. (see "Dell Diagnostics" on page 111).
2 1 1 drive release latch (blue) 2 floppy drive NOTE: Since the following steps do not require the complete removal of the CD/DVD drive, it is not necessary to disconnect the cables connecting the CD/DVD drive. 3 Remove the optical drive and carefully set it aside (see "Optical Drive" on page 237). NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and then turn them on. 8 Check the system setup for the appropriate diskette Drive Option changes (see "Entering System Setup" on page 79). Installing a Floppy Drive 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 209).
the bay until it clicks into place. 1 1 slot verification number 9 Connect the other end of the data cable to the connector labeled "FLOPPY" on the system board (see "System Board Components" on page 212). 10 Replace the optical drive (see "Optical Drive" on page 237). 11 Replace the computer cover (see "Replacing the Computer Cover" on page 257). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
See the documentation that came with the drive for instructions on installing any software required for drive operation. 13 Enter system setup (see "Entering System Setup" on page 79) and select the appropriate Diskette Drive option. 14 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 111). Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
2 1 1 drive release latch 2 optical drive 9 Connect your computer and devices to electrical outlets, and then turn them on. 10 Configure the drives in system setup (see "Entering System Setup" on page 79). Installing an Optical Drive 1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. 2 Follow the procedures in "Before You Begin" on page 143.
4 If you are installing a new drive: a Press the two snaps on the top of the drive-panel insert and rotate the insert toward the front of the computer. b Remove the three shoulder screws from the drive-panel insert. c Insert the three shoulder screws into the sides of the new drive and tighten them. 5 Connect the power and data cables to the drive. 6 Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place.
7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 257). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 9 Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
11 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 111). Replacing the Optical Panel Insert 1 Align the optical panel. Insert along the edges of the empty slot for the optical drive. 2 Push the panel. The optical panel insert is locked in place. NOTE: To comply with FCC regulations, it is recommended that you replace the optical panel insert whenever the optical disc is removed from the computer.
6 Insert the new battery into the socket with the side labeled "+" facing up, then snap the battery into place. 2 1 1 battery release lever 2 battery (positive side) 7 Replace the computer cover (see "Replacing the Computer Cover" on page 257). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and then turn them on.
Replacing the Power Supply 1 Follow the procedures in "Before You Begin" on page 143. 2 Remove the computer cover (see "Removing the Computer Cover" on page 209). 3 Disconnect the DC power cables from the system board and the drives. Note the routing of the DC power cables underneath the tabs in the computer chassis as you remove them from the system board and drives. You must route these cables properly when you replace them to prevent them from being pinched or crimped.
1 3 2 4 5 1 release button 2 power supply 3 screws (2) 4 voltage selection switch (red) 5 AC power connector 6 Press the release button located on the floor of the computer chassis. 7 Remove the optical drive and carefully set it aside (see "Optical Drive" on page 237). 8 Slide the power supply toward the front of the computer by approximately 1 inch. 9 Lift the power supply up and out of the computer. 10 Slide the replacement power supply into place.
11 Replace the screws that secure the power supply to the back of the computer chassis. CAUTION: Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding. NOTICE: Route the DC power cables under the chassis tabs. The cables must be properly routed to prevent the cables from being damaged. 12 Reconnect the DC power cables to the system board and drives.
3 Insert the speaker into the chassis of the computer. 4 Connect the cables to the system board. 5 Replace the computer cover. 6 Turn on power to the computer. Removing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
5 Replace the computer cover. 6 Turn on power to the computer. Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
3 Carefully disconnect and move any cables that are routed over the heat sink assembly. 4 Loosen the captive screw on each side of the heat sink assembly. CAUTION: Despite having a plastic shield, the heat sink assembly may become very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it. NOTICE: A strong thermal grease bond may exist between the processor and heat sink.
cover latch on the socket. Then pull the lever back to release the processor. 2 3 4 1 5 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: Be careful not to bend any of the pins when you remove the processor. Bending the pins can permanently damage the processor. 7 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.
NOTICE: Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor. 1 Follow the procedures in "Before You Begin" on page 143. 2 Unpack the new processor, being careful not to bend any of the processor pins. 3 If the release lever on the socket is not fully extended, move it to that position.
1 processor cover 2 tab 3 processor 4 processor socket 5 center cover latch 6 release lever 7 front alignment-notch 8 socket and processor pin-1 indicator 9 rear alignment-notch NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 6 Set the processor lightly in the socket and ensure that the processor is positioned correctly.
1 2 3 1 heat sink assembly 3 captive screw housing (2) 2 heat-sink assembly bracket 12 Connect any cables disconnected before removing the heat sink assembly. 13 Replace the computer cover (see "Replacing the Computer Cover" on page 257). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 14 Connect your computer and devices to an electrical outlet, and turn them on.
I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: The heat sink assembly, power supply, and other components may become very hot during normal operation.
1 2 3 4 1 securing screw 2 I/O panel 3 I/O cable connector 4 I/O connector pull-loop Installing the I/O Panel 1 Attach the I/O cable to the I/O panel. 1 Place the I/O panel into the slot. NOTICE: Take care not to damage the cable connectors and the cable routing clips when sliding the I/O panel into the computer. 2 Align and slide the I/O panel clamp in the I/O panel clamp slot. 3 Check the front panel to ensure that the USB and audio jacks are centered on the holes.
5 Reconnect the cables to the system board. 6 Replace the computer cover (see "Replacing the Computer Cover" on page 257). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to an electrical outlet, and turn them on. 8 Verify that the computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 111).
as you remove them so that you can reroute them correctly after installing the new system board. 7 Remove the remaining seven screws from the system board. (Four other screws were removed with the heat sink assembly.) 8 Slide the system board assembly toward the front of the computer, and then lift the board up and away. System Board Screws 2 1 1 system board 2 screws (7) 9 Place the system board that you just removed next to the replacement system board to compare and ensure they are identical.
Installing the System Board 1 Gently align the board into the chassis and slide it toward the back of the computer. 2 Using the seven screws, secure the system board to the chassis. CAUTION: Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding. 3 Replace the cables that you removed from the system board. 4 Replace the processor and the heat sink assembly (see "Installing the Processor" on page 249).
c Snap the cover into place by pulling back on the cover release latch and then releasing the latch when the cover is properly seated. d Ensure that the cover is seated correctly before moving the computer. 4 Move the computer to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. NOTICE: Ensure that none of the air-vents of the system are blocked.
Desktop Computer Parts 259
Desktop Computer Parts
Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting" on page 115 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 111 for procedures on how to run Dell Diagnostics.
NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 267.
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 266). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
Diagnostics Checklist Name: Date: Address: Phone: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.
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Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: OptiPlex 330 • Model number: DCSM and DCNE • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bit — The smallest unit of data interpreted by your computer. Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound. Bluetooth® wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other.
CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor.
E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives.
FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit. fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer.
heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet.
cannot operate both devices simultaneously. ISP — Internet service provider — A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The ISP typically provides you with a software package, user name, and access phone numbers for a fee. K Kb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits.
MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings. media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.
controller). NIC — See network adapter. notification area — The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray. ns — nanosecond — A measure of time that equals one billionth of a second. NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source.
create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down. Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant.
on a monitor. The higher the resolution, the sharper the image. RFI — radio frequency interference — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light. ROM — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the computer.
shortcut — An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and doubleclick the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon.
and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program. T TAPI — telephony application programming interface — Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video.
networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.
capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper. WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access.
