Dell™ OptiPlex™ 760 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your computer. For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM, DCNE, DCCY, and DCTR w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents 1 About Your Computer . . . . . . . . . . . . . . . . . 7 Desktop — Front View . . . . . . . . . . . . . . . . . . . 7 Desktop — Back View . . . . . . . . . . . . . . . . . . 8 Desktop — Back Panel Connectors . . . . . . . . . . . . 9 Mini Tower — Front View . . . . . . . . . . . . . . . . 10 Mini Tower — Back View . . . . . . . . . . . . . . . . 11 Mini Tower — Back Panel Connectors . . . . . . . . . 12 Small Form Factor — Front View . . . . . . . . . . . .
2 Setting Up Your Computer Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the AC Power Adapter (Ultra Small Form Factor Only) . . . . . . . . . . . . . . . . 23 Ultra Small Form Factor Cable Cover (Optional) . . . . . . . . . . . . . . . . . . . . . . 25 Installing Your Computer in an Enclosure . . . . . . . . 26 . . . . . . . . . . . . . . . 28 . . . . . . . . 28 Setting Up Your Internet Connection Transferring Information to a New Computer . .
Reinstalling Software Drivers . . . . . . . . . . . . . . . 53 . . . . . . . . . . . . . . . . . . . . . . . . . . 53 . . . . . . . . . . . . . . . . . 53 . . . . . . . . . . 54 . . . . . . . . . . . . 56 Identifying Drivers Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft® Windows® System Restore . . . 57 . . . . . . . . . 58 . . . . . . . . 60 . . . . . . . . . . . . . . . . . 63 . . . . . . . . . . . . . . . . . . . . . . 65 . . . . . . . . . .
Contents
About Your Computer Desktop — Front View 1 11 3 2 10 9 4 8 7 5 6 1 optical drive 2 optical-drive eject button 3 USB 2.
Desktop — Back View 1 2 5 6 8 1 expansion-card slots (3) 2 air vent 3 cover release latch 4 padlock rings 5 power connector 6 back-panel connectors About Your Computer 3 4
Desktop — Back Panel Connectors 1 3 2 5 4 6 7 11 9 10 8 1 parallel connector 2 serial connector 3 link-integrity light 4 network connector 5 network-activity light 6 line-out connector 7 line-in connector 8 USB 2.
Mini Tower — Front View 1 2 3 4 12 5 11 6 10 7 9 10 8 1 optical drive 2 optical-drive eject button 3 optional optical drive bay 4 floppy drive or Media Card Reader (optional) 5 optional floppy drive eject button 6 USB 2.
Mini Tower — Back View 6 1 5 4 2 3 1 power connector 2 back-panel connectors 3 expansion-card slots (4) 4 air vent 5 padlock rings 6 cover release latch About Your Computer 11
Mini Tower — Back Panel Connectors 1 3 2 5 4 6 7 11 12 9 10 8 1 parallel connector 2 serial connector 3 link-integrity light 4 network connector 5 network-activity light 6 line-out connector 7 line-in connector 8 USB 2.
Small Form Factor — Front View 1 2 3 4 5 6 11 10 8 9 7 1 optical drive 2 optical-drive eject button 3 USB 2.
Small Form Factor — Back View 1 2 5 4 3 1 padlock rings 2 cover release latch 3 power connector 4 back-panel connectors 5 expansion-card slots (2) Small Form Factor — Back Panel Connectors 1 3 2 5 4 6 7 11 14 9 10 8 1 parallel connector 2 serial connector 3 link-integrity light 4 network connector 5 network-activity light 6 line-out connector 7 line-in connector 8 USB 2.
Ultra Small Form Factor — Front View 1 9 3 2 4 8 6 7 5 1 USB 2.
Ultra Small Form Factor — Back Panel Connectors 1 2 4 3 5 6 11 16 10 9 8 7 1 parallel connector 2 link-integrity light 3 network connector 4 network-activity light 5 line-out connector 6 line-in connector 7 USB 2.
Setting Up Your Computer CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Quick Setup NOTE: Some devices may not be included if you did not order them.
Setting Up Your Computer
Setting Up Your Computer 19
Setting Up Your Computer
2 Connect a USB device, such as a keyboard or mouse. NOTICE: Ensure that you connect the network cable to the connector identified with the icon shown in the following illustration. 3 Connect the network cable. NOTICE: Ensure that you connect the modem to the connector identified with the icon shown in the following illustration. 4 Connect the modem (optional).
5 Connect the power cable(s). NOTE: If you are using an ultra small form factor computer, see "Connecting the AC Power Adapter (Ultra Small Form Factor Only)" on page 23.
6 Press the power buttons on the monitor and the computer. 7 Connect to your network. Connecting the AC Power Adapter (Ultra Small Form Factor Only) 1 Connect the AC power adapter to the power connector on the back of the computer. Ensure that the latch clicks into place for a secure connection. 2 Connect one end of the AC power cable to the power adapter.
1 2 1 grounding source (screw) 2 metal ground connector 4 Connect the AC power cable to the power outlet. The AC power adapter has a status light that is off when the adapter is not plugged into the power outlet, and it is green or amber for the following different states: 24 • green light — solid green indicates that the power adapter is connected to an AC power outlet and to the computer.
Ultra Small Form Factor Cable Cover (Optional) Attaching the Cable Cover 1 Ensure that all external device cables are threaded through the hole in the cable cover. 2 Connect all device cables to the connectors on the back of the computer. 3 Hold the bottom of the cable cover to align the tabs with the slots on the computer’s back panel.
Removing the Cable Cover 1 If a security device is installed in the security cable slot, remove the device. 1 1 release button 2 Slide the release button, grasp the cable cover, and slide the cover sideways as shown until it stops, and then lift the cable cover up and away. Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat.
• Leave a 10.2-cm (4-in) minimum clearance on all sides of the computer that have air vents to permit the airflow required for proper ventilation. • If your enclosure has doors, the doors need to be of a type that allows at least a 30-percent airflow through the enclosure at the front and at the back. NOTICE: Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat.
Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup instructions.
NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. NOTE: Have your ISP information ready. If you do not have an ISP, consult the Connect to the Internet wizard. Microsoft® Windows Vista® Operating System 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button →Control Panel.
5 Click the appropriate option under How do you want to connect to the Internet?, and click Next. 6 Use the setup information provided by your ISP to complete the setup. Transferring Information to a New Computer Microsoft® Windows Vista® Operating System 1 Click the Windows Vista Start button , and then click Transfer files and settings→Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress.
Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers. To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start→All Programs→ Accessories→System Tools→Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.
Running the Files and Settings Transfer Wizard Without the Operating System Media To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media. To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click Start→All Programs→ Accessories→System Tools→Files and Settings Transfer Wizard.
To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer.
Setting Up Your Computer
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→Help and Support and select the option to view information about your computer.
Memory (continued) Memory capacities 512-MB, 1-GB, 2-GB, 3-GB, or 4-GB non-ECC Minimum memory 512 MB Maximum memory 4 GB Video Type: Integrated Intel integrated video up to 256-MB video memory (shared) at total system memory of greater than 512 MB Discrete PCI Express x16 slot can support either a PCI Express card or a DVI graphics card (for dual-monitor support) NOTE: The ultra small form factor computer supports integrated video only.
Cards PCI (without riser card) mini tower two full height cards desktop two low profile cards small form factor one half length card PCI (with riser card) desktop up to two full height or half length cards one low profile card PCI Express x1 mini tower one full height card PCI Express x16 (without riser card) mini tower one full height card desktop and small form factor one low profile card PCI Express x16 (with riser card) desktop computer one full height card NOTE: The PCI Express x16 slot
Drives (continued) 3.5-inch drive bay mini tower and desktop one 3.5-inch slimline bay small form factor one 3.5-inch D-module bay ultra small form factor one Internally accessible: 3.5-inch SATA drive bays mini tower two desktop, small form factor, and ultra small form factor one Available devices: 3.5-inch SATA hard drives mini tower up to two desktop, small form factor, and ultra small form one SATA DVD-ROM/ DVD+/-RW/ CD +/- RW drives mini tower up to two 5.25-inch drives desktop one 5.
Connectors External connectors: Audio back panel two connectors for line-in/ microphone and line-out front panel two front-panel connectors for headphones and microphone eSATA one 7-pin connector NOTE: The ultra small form factor computer does not have an eSATA connector.
Connectors (continued) PCI Express x1 mini tower one connector connector size 36 pins connector data width (maximum) 1 PCI Express lane PCI Express x16 mini tower, desktop, and small form factor one connector connector size 164 pins connector data width (maximum) 16 PCI Express lanes Serial ATA mini tower four connectors desktop and small form factor two connectors ultra small form factor one connector connector size 7-pin connector Memory mini tower, desktop, and small form factor four
Connectors (continued) Processor fan mini tower, desktop, and small form factor one 5-pin connector ultra small form factor two 5-pin connectors Hard-drive fan small form factor one 5-pin connector ultra small form factor one 3-pin slim connector Front panel control one 40-pin connector Processor one 775-pin connector Power 12V one 4-pin connector Power one 24-pin connector Controls and Lights Front of computer: Power button push button Power light green light — Blinking green in sleep st
Controls and Lights (continued) Diagnostic lights four lights NOTE: For the ultra small form factor computer, the diagnostic lights are on the back panel. See "Ultra Small Form Factor — Back View" on page 15. Back of the computer: Link integrity light on green light — A good 10 Mbps connection exists integrated network adapter between the network and the computer. orange light — A good 100 Mbps connection exists between the network and the computer.
Power (continued) Voltage (see the safety information that shipped with your computer for important voltage setting information) mini tower 115/230 VAC, 50/60 Hz, 3.6/1.8 A desktop 115/230 VAC, 50/60 Hz, 4.0/2.0 A small form factor 115/230 VAC, 50/60 Hz, 3.5/1.8 A ultra small form factor 12 VDC, 18 A Coin-cell battery 3-V CR2032 lithium coin cell Physical Height mini tower 36.2 cm (14.2 inches) desktop 11.4 cm (4.5 inches) small form factor 9.26 cm (3.65 inches) ultra small form factor 26.
Physical (continued) Weight mini tower 12.7 kg (28.0 lb) desktop 10.4 kg (23 lb) small form factor 7.4 kg (16.4 lb) ultra small form factor without cable cover — 4.5 kg (10 lb) with standard cable cover — 4.9 kg (10.8 lb) with extend cable cover — 4.9 kg (10.
Troubleshooting CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Always unplug your computer from the electrical outlet before opening the cover. NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com.
Tips • If a device does not work, ensure that the device is properly connected. • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs in a program, see the program documentation.
I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R — The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules. • Remove and then reinstall any expansion cards, including graphics cards. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R — There is a power problem, a device may be malfunctioning or incorrectly installed.
• Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 35. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 50).
1 Click Start→All Programs→Accessories→Program Compatibility Wizard→Next. 2 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 6 seconds (until the computer turns off), and then restart your computer.
Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Starting the Dell Diagnostics From Your Hard Drive 1 Ensure that the computer is connected to a working electrical outlet. 2 Turn on (or restart) your computer. 3 When the DELL™ logo appears, press immediately.
4 Select the Boot from CD-ROM option from the menu that appears and press . 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version that is appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen.
Troubleshooting
Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your computer. Microsoft® Windows Vista®: a Click the Windows Vista Start button™ Computer. b Click Properties→Device Manager. , and right-click NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue. Microsoft Windows® XP: a Click Start→Control Panel.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→Device Manager. NOTE: The User Account Control window may appear.
2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer.
6 Click Browse and browse to the location to which you previously copied the driver files. 7 Click the name of the driver→OK→Next. 8 Click Finish and restart your computer. Microsoft Windows XP: 1 Click the Start →Settings →Control Panel. 2 Double click the System icon and then click the Hardware tab. 3 Click Device Manager. NOTE: If you are an administrator on the computer, Device Manager lets you proceed; otherwise, contact your administrator to enter the Device Manager.
Using Microsoft® Windows® System Restore NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
Windows XP: 1 Click Start→All Programs→Accessories→System Tools→System Restore. 2 Click Undo my last restoration and click Next. Using Dell Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data (for example, documents, spreadsheets, e-mail messages, digital photos, and music files) on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options.
9 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 10 Click Finish to restart the computer. Dell PC Restore (Windows XP Only) 1 Turn on the computer. During the boot process, a blue bar with www.dell.
Windows XP: Removing Dell PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space.
To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. The Dell Drivers and Utilities media contains drivers that were installed at the time you ordered your computer. Use the Dell Drivers and Utilities media to load any required drivers. NOTE: Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer.
Reinstalling Software
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express Service Code • Use the Service Tag to identify your computer when you use support.dell.com or contact support The Service Tag/Express Service Code is located on your computer.
Document/Media/Label Contents Safety, Regulatory, Warranty, and Support Documentation • Warranty information This type of information may have shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. • Safety instructions Service Manual • How to remove and replace parts The Service Manual for your computer can be found at support.dell.com.
Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen.
For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 66. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
• Dell Support e-mail addresses: mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses: apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP): ftp.dell.
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 71.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 70). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.
Getting Help
Index C connecting Internet, 28 modem, 21 monitor, 17 network, 23 network cable, 21 power cables, 22 contacting Dell, 65, 71 D Dell contacting, 65, 71 software updates, 51 Support Utility, 51 technical support and customer service, 66 Technical Update Service, 49 Dell Diagnostics, 50 starting from the Drivers and Utilities media, 50 starting from your hard drive, 50 Dell Factory Image Restore, 58 diagnostics Dell, 50 documentation, 63 Dell Technology Guide, 64 Service Manual, 64 drivers, 53 Drivers and Ut
I P Internet connecting, 28 setting up, 28 phone numbers, 71 L problems restore to previous state, 57 power power light conditions, 46 troubleshooting, 46 license label, 64 R M regulatory information, 64 media Drivers and Utilities, 63 operating system, 63 reinstalling drivers and utilities, 54 software, 53 memory troubleshooting, 47 S safety information, 64 N networks, 23 connecting, 23 O operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating
specifications all, 35 audio, 36 connectors, 39 controls and lights, 41 drives, 37 environmental, 44 expansion bus, 36 memory, 35 physical, 43 power, 42 processor, 35 system information, 35 video, 36 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66 support information, 64 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility, 48 restore to previous state, 56-57 software, 48-49 tips, 51 U update
Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 76 Index
