Dell Enhanced Microsoft Windows Embedded Standard 7 P — 64 Bit Administrator’s Guide for OptiPlex 9020M
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction........................................................................................................... 5 About this Guide.................................................................................................................................... 5 Supported Product................................................................................................................................ 5 Finding the Information You Need in this Guide..................................
Adding Device................................................................................................................................22 Display: Dual Monitor Display.............................................................................................................22 Setting the Region and Language...................................................................................................... 22 Sounds and Audio Devices..................................................................
Introduction 1 Supported clients running Dell Enhanced Microsoft Windows Embedded Standard 7 P provide access to applications, files, and network resources within Citrix, Microsoft, VMware and Dell vWorkspace environments, and other leading infrastructures. The Optiplex client contains a full featured Internet Explorer browser and client emulation software called Ericom — PowerTerm Session Manager.
Technical Support To access technical resources self-service portal, knowledge base, software downloads, registration, warranty extensions/RMAs, reference manuals, and so on, visit www.dell.com/wyse/support. If you still need help, you can call Customer Support at 877-459-7304, Extension: 5137801. Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday. .
Getting Started 2 This section describes the activities that you must perform to start using your Optiplex client: To get started using your Optiplex client see: • Logging On, see Logging On • Using your Desktop, see Using Your Desktop • Before Configuring Your Optiplex clients, see Before Configuring Your Optiplex Clients • Connecting to a Printer, see Connecting to a Printer • Connecting to a Monitor, see Connecting to a Monitor • Logging Off, see Logging Off NOTE: While it can be used in env
For viewing your desktop, you must log in to your Optiplex client as Administrator or User. If you log in as Administrator, the Administrator Desktop is displayed. You can find the following applications or elements on your desktop: • Taskbar — Full Administrator taskbar. • Connection Icons— Connection icons such as VMware Horizon Client, Citrix Receiver, Remote Desktop Connection, Ptstart, and vWorkspace AppPortal. • File Based Write Filter icons — FBWF Disable and FBWF Enable icons.
Connecting to a Monitor Depending on your Optiplex client model, with proper monitor cables, splitters or adapters you can connect to a monitor using the following: • A VGA (analog) monitor port • A Display(digital) port For more information on configuring dual display settings, see Dual Monitor Display. Logging Off To log off the Optiplex client: 1. On the taskbar, click the start button. 2.
Notable User Features 3 When you log in to your Optiplex client as a User, the Windows desktop displays certain notable extended features in the Programs menu. You can perform the following activities: • To browse the internet, use Internet Explore; Using the Internet Explorer. • View Client Information; see Viewing Client Information. • Configure Citrix Receiver session services; see Using the Citrix Receiver. • Ericom — PowerTerm Session Manager, see Using the Ericom PowerTerm Terminal Emulation.
• Click the Start button on the taskbar, click All Programs, and then click Dell Wyse Client Information on the Programs Menu. To view the Optiplex client information, click the following tabs: 1.
• PowerTerm Session Manager • PowerTerm Terminal Emulation Use the PowerTerm Session Manager to manage your connections: 1. On the taskbar, click the Start button, and then click All Programs. 2. Click Ericom-PowerTerm Terminal Emulation on the Programs menu, and then click PowerTerm Session Manager. Use the PowerTerm Terminal Emulation to configure your connection information. 1. On the taskbar, click the Start button, and then click All Programs. 2.
g. To log out, click File → Logout in DELL- Ericom Application Zone window. 2. Accessing Ericom Power Term WebConnect through Web Browser : a. Click the Internet Explorer icon in the taskbar on Optiplex Client Administrator’s desktop. Internet Explorer web page is displayed. b. Enter the URL http://serverIP/FQDNWebConnect6.0/AppPortal/Index.asp to access the Ericom Power Term Emulation. PowerTerm WebConnect Application Portal page is displayed. c.
• In the Remote audio section, click Settings for advanced audio settings options. • In the Keyboard section, from the drop-down list select the desired environment you want to apply the keyboard combinations. • In the Local devices and resources section, select devices and resources that you want to use in your remote session. Click More for more options. d.
• On an Optiplex client Administrator desktop, double-click the AppPortal icon. • On the taskbar, click Start → All Programs → Quest Software → vWorkspace Connector for Windows → AppPortal. 1. To add a In the vWorkspace dialog box, enter your vWorkspace Server Name, URL, or file path for the connection, and then click OK. 2. Enter the your credentials, and then click Login. 3. Select a desktop from the list, and then click Connect. vWorkspace connects to the selected desktop.
NOTE: You can use the Quest vWorkspace Remote Desktop Connection window to access your vWorkspace desktop and applications. To open this window, on the taskbar, click Start → All Programs → Quest Software → vWorkspace Connector for Windows → Remote Desktop Connection.
Notable Administrator Features 4 This chapter explains the features included in the Control Panel. To open Control Panel, click Start Control Panel.
Configuring the Component Services To access and configure the Component Services, Event Viewer and Local Services use the Component Services console. 1. Log in as an administrator. 2. On the Start menu, click Control Panel → Administrative Tools 3. From the Administrative Tools list, select Component Services. 4. In the Component Services console select Component Services, Event Viewer or Local Services from the drop-down list to configure.
To use TPM and BitLocker: 1. Ensure that the TPM-supported client is running the latest WE8S build, that also supports TPM. 2. Log in as an Administrator. a. Enter the BIOS. On the BIOS configuration pane, click the Security tab and under TPM Support, enable TPM. For more information, see Accessing Optiplex Client BIOS Settings. The TPM Configuration pane appears. b. Select TPM Configuration and press Enter. c. Under Change TPM Status, press Enter and select Enabled and Activate. d.
The options available for BitLocker Drive Encryption depend on the policy set. Since the Allow BitLocker without a compatible TPM is not set/selected, the following BitLocker startup preferences are displayed when TPM is enabled, initialized and owned. If TPM is not enabled, initialized and owned, then the following dialog box displays when BitLocker is turned on.
• User/system temporary files To configure the RAMDisk size, go to Start → Control Panel → RAMDisk. After the changes made in the size of the RAMDisk, restart the Optiplex client for the changes to be saved. To permanently save the changes, make sure the files of the File Based Filter cache have been cleared during the recent system session before the Optiplex client reboot. For more information, see Before Configuring Your Optiplex Clients.
from the printer. Install the printer driver on the server, and the text only driver on the Optiplex client according to the following procedure: a. b. c. d. e. f. g. Click Add a local printer, and click Next. Click Use an existing port, select the port from the list, and then click Next. Select the manufacturer and model of the printer, and click Next. Enter a name for the printer and click Next. Select Do not share this printer and click Next. Select whether to print a test page and click Next.
Sounds and Audio Devices Use the Sound dialog box to manage your audio devices. To view the Sound dialog box, On the Start Menu, click Control Panel → Sound. Use the following tabs to configure the sound settings: • Playback —Select a playback device to modify its settings. After the changes are made, click Apply. • Recording —Select a recording device to modify its settings. After the changes are made, click Apply. • Sounds —A sound theme is a set of sounds applied to events in Windows and programs.
Additional Administrator Utility and Settings Information 5 This chapter provides additional information about utilities and settings available for administrators.
• File Based Write Filter cache — If you make changes to system configuration settings and want them to persist after a reboot, you must flush the files of the File Based Write Filter cache during the current system session. Otherwise, the new settings will be lost when the Optiplex client is shut down or restarted.
then re-enabling the File Based Write Filter, For more information, see Setting the File Based Write Filter Controls. The File Based Write Filter can be controlled either through the command line (fbwfmgr) or by doubleclicking the File Based Write Filter icon in the Administrator system tray.
Commits the changes made to the file to the underlying media. Note that there is a single space between volume name and file_path. The file path must be an absolute path starting with \. For example, to commit a file C:\Program Files\temp.txt the command would be fbwfmgr /commit C: \Program Files\temp.txt. • fbwfmgr /restore C: Discards the changes made to the file, that is, it restores the file to its original contents from the underlying media.
The Dell Wyse File Based Write Filter Control dialog box is displayed. 2. Use the following guidelines to configure the File Based Write Filter Controls: a. FBWF Status section includes: • Current Status — Shows the status (Enabled or Disabled) of the File Based Write Filter. • Boot Command — Shows the status of the Boot Command. FBWF_ENABLE means that the FBWF is enabled for the next session; and FBWF_DISABLE means that the FBWF is disabled for the next session.
the Optiplex client is restarted. After disabling the File Based Write Filter, the File Based Write Filter status icon in the desktop system tray turns red and the File Based Write Filter remains disabled after the system restarts. f. Defaults — Allows you to reset all the FBWF Cache Settings, Advanced Cache Settings, and the FBWF Warning Settings to their default values. g.
• Current directory in which the service is installed NetXClean will not delete the following profiles: • Administrator • All Users • Default User • The profile of the last user who logged on Saving Files and Using Local Drives Administrators need to know the following information about local drives and saving files. Saving Files Optiplex clients use an embedded operating system with a fixed amount of disk space.
• Delete/edit connections For information on the role of NetXClean in keeping the disk space clean, see Understanding the NetXClean Utility. Mapping Network Drives Users and administrators can map network drives. However, to retain the mappings after the Optiplex client is restarted, complete the following: 1. 2. Log in as an administrator. On the Start menu, click Computer. The Computer window is displayed. 3. Click the Computer button in the menu bar. A ribbon with command buttons is displayed. 4.
1. Click Next. 2. Select the option according to your company’s network availability on a domain. If you select the option, Network with a domain, then you must enter the following information: – User Name – Password – Domain Name If you select the option— Network without a domain, then you may enter the Workgroup, and then click Next. NOTE: You can click Next even if you do not know the workgroup name.
Managing Users and Groups with User Accounts Use the User Accounts to create and manage user accounts, create and manage groups, and configure advanced user profile properties. To view the User Accounts window, click Start → Control panel → User Accounts. By default, a new user is only a member of the Users group and is not locked down. As the administrator, you can select the attributes and profile settings for users.
The Change an Account window is displayed. Now make the desired changes using the links provided. Configuring User Profiles To configure the Default, Admin and User profiles stored on the Optiplex client: 1. Click Start → Control Panel → User accounts. The User Accounts window is displayed. 2. Click Configure Advanced User Profile Properties and use the following guidelines: a. Change Type — To change the profile stored on the computer. b. Delete— To delete the profile c. Copy To — To copy the Profile.
System Administration 6 This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your Optiplex client environment.
Install TightVNC locally on the Optiplex client. After installation, it allows the Optiplex client to be shadowed, operated and monitored from a remote device. TightVNC Server starts automatically as a service upon Optiplex client startup.
The Optiplex client that is shadowed or operated or monitored is displayed for the administrator in a separate window on the remote machine. Use the mouse and keyboard on the remote machine to operate the Optiplex client just as you would if you were operating it locally. Configuring TightVNC Server Properties on the Optiplex Client To Configure the TightVNC Server Properties on the Optiplex Client. 1.
A Using Dynamic Host Configuration Protocol (DHCP) This appendix contains the DHCP options you can use with your Optiplex client. A Optiplex client is initially configured to obtain its IP address and network configurations from a DHCP server, new Optiplex client or a Optiplex client reset to default configurations. A DHCP server can also provide the IP address or DNS name of the file server and the root-path location of software in Microsoft .msi form for access through the DHCP upgrade process.
57 Maximum DHCP Message Size. Optional. Always sent by Optiplex client. 58 T1 (renew) Time. Required. 59 T2 (rebind) Time. Required. 61 Client identifier. Always sent. 161 File server list. Optional string. Can be either the name or the IP address of the File server where the updated ptiplex client image is stored. If a name is given, the name must be resolvable by the DNS server(s) specified in Option 6.
the fully qualified domain name (FQDN) of the Repository server. If a name is given, the name must be resolvable by the DNS server(s) specified in Option 6. If the option provided by the server is blank or the server provides no value for the field, the machine on which the DHCP server resides is assumed to be the server.
