Dell™ OptiPlex™ 755 User’s Guide Models: DCTR, DCNE, DCSM, and DCCY w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents 1 Finding Information 2 Before You Begin Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning Off Your Computer . 21 . . . . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 25 26 . . . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 54 Data Interface Connectors . . . . . . . . . . . . . . . . . . 54 . . . . . . . . . . . . . . . . . . 54 . . . . . . . . . 55 Hard Drive . . . . . . . . . . . Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 55 Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . 57 Power Cable Connectors . . . . . . . . . . . . .
Desktop Computer . . . . . . . . . . . . . . . . . . . . . . . 87 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 88 89 . . . . . . . . . . . . . . . . . . . . . . . 90 . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 About Your Desktop Computer Front View . . . . . . Back View . . . . . . Back Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . Removing the Computer Cover Inside Your Computer Chassis Intrusion Switch . .
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 128 Data Interface Connectors . . . . . . . . . . . . . . . . . 128 . . . . . . . . . . . . . . . . . 128 . . . . . . . . 129 Drive Inserts . . . . . . . . . . Removing Drive Inserts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 129 Replacing Drive Inserts . . . . . . . . . . . . . . . . . . 131 Power Cable Connectors . . . . . . . . . . . . . . . .
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a Speaker . Removing a Speaker 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 163 163 Small Form Factor Computer . . . . . . . . . . . . . . . . . 165 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 166 167 . . . . . . . . . . . . . . . . . . . . . . 168 . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 196 . . . . . . . . 196 Hard Drive . . . . . . . . . . . Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 197 Installing a Hard Drive . . . . . . . . . . . . . . . . . . . 199 Power Cable Connectors Connecting and Disconnecting Drive Cables Replacing a Hard Drive Fan . . . . . Optical Drive . . . . . . . . . . . . Removing an Optical Drive . . . . . . . . . . . . . . . . .
8 Ultra Small Form Factor Computer About Your Ultra Small Form Factor Computer . Front View . . . . . . . . . . . . . Side View . . . . . . . . . . . . . . Back View . . . . . . . . . . . . . Back Panel Connectors . . . . . . . Connecting a VGA Monitor . 227 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 228 229 229 230 . . . . . . . . . . . . . . . . . 231 . . . . . . . . . . . . . . . . . . . . . . 232 . . . . . . . . . . . . . . . . . . . . . . . . . .
Module Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a Device When Your Computer Is Turned Off . . . . . . Removing and Installing a Device When Your Computer Is Running Microsoft® Windows® . . . . . . . . . . . . . . . . . . . . . Securing a Device in the Module Bay . . . . . . . . . . . . . . 255 . . . . 258 259 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Password Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . System Password . . . . Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 277 . . . . . . . . . . . . . . . 277 Assigning a System Password Typing Your System Password . . . . . . . . . . . . . . . Deleting or Changing an Existing System Password . Administrator Password . Option Settings 278 . . . . 278 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced Tab. . . . . . . . . . . . . . . . . . . . . . . 294 Hibernate Tab . . . . . . . . . . . . . . . . . . . . . . . 294 Options in Windows Vista Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 295 Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . 295 . . . . . . . . . 295 . . . . . . . . . . . . . . . . . . . . . . . 295 Configuring Power Management Settings About RAID Configurations . Verifying That RAID Is Working .
12 Memory DDR2 Memory Overview . . . . . . Addressing Memory Configurations Installing Memory . . . . . . . . . Removing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 314 314 316 . . . . . . . . . 317 . . . . . . . . . . . . . . . . . . . 317 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Replacing the Computer Cover Mini-Tower, Desktop, and Small Form Factor Computers Ultra Small Form Factor Computers .
Network Setup . . . . Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 328 . . . . . . . . . . . . . . . . . . . . . . 329 Windows Vista 17 Troubleshooting Battery Problems . . . . . . . . Card Problems . . . . . . . . . Drive Problems . . . . . . . . . Optical drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 331 332 333 . . . . . . . . . . . . 333 . . . . . . . . . . . . . . . . . . . 333 . .
Power Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 System Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18 Getting Help Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . Online Services . . . . . . . . . AutoTech Service . . . . . . . . Automated Order-Status Service . Support Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 365 366 366 366 . . . . . . . . . . . . . . . . . . . . . . . . 367 . . . . . . . . . . . . . . . . . . . . . . . . . . . 367 Problems With Your Order Product Information . . . . . . . . . . . . . . . . . . 365 . . . . . . . . . . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • • Drivers and Utilities CD or DVD NOTE: The Drivers and Utilities media may be optional and may not ship with your computer.
What Are You Looking For? Find It Here • • • • • • Warranty information Terms and Conditions (U.S.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, o
What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media NOTE: The Operating System media may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Reinstalling Windows XP or Windows Vista" on page 363.
Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 21 and "Before Working Inside Your Computer" on page 21. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Many repairs may only be done by a certified service technician.
Mini Tower Computer About Your Mini Tower Computer Front View 1 2 3 11 10 4 5 6 9 7 8 23 Mini Tower Computer
1 5.25-inch drive bay Can contain an optical drive. Insert a CD or DVD (if supported) into this drive. 2 5.25-inch drive bay Can contain an optical drive. Insert a CD or DVD (if supported) into this drive. 3 3.5-inch drive bay Can contain an optional floppy drive or optional media card reader. 4 USB 2.
Back View 1 2 3 4 5 6 1 cover-release latch This latch allows you to open the computer cover. 2 padlock ring Insert a padlock to lock the computer cover. 3 voltage selection switch Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: In Japan, the voltage selection switch must be set to the 115-V position.
4 power connector Insert the power cable. 5 back panel connectors Plug serial, USB, and other devices into the appropriate connectors. See "Back Panel Connectors" on page 26. 6 card slots (4) Access connectors for any installed PCI or PCI Express cards, PS/2 connector, eSATA connector, etc. Back Panel Connectors 1 2 3 4 5 6 9 8 7 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.
3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. For VPro to work, the network cable must be connected to the onboard NIC.
4 Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface. CAUTION: Graphics card heat sinks can become very hot during normal operation. Ensure that a graphics card heat sink has had sufficient time to cool before you touch it.
Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
Removing the Chassis Intrusion Switch 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 27). 3 Disconnect the chassis intrusion switch cable from the system board by using two fingers to squeeze the release mechanism on one side of the connector as you pull to disconnect the cable connector.
Resetting the Chassis Intrusion Detector 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. 3 Select the Chassis Intrusion option and then press the left- or right-arrow key to select Reset. Change the setting to On, On-Silent, or Disabled. NOTE: The default setting is On-Silent.
System Board Components 1 3 2 4 22 21 5 20 19 6 18 7 17 16 15 8 14 32 13 12 11 10 9 1 speaker connector (INT_SPKR) 12 RTC reset jumper (RTCRST) 2 fan (FAN_CPU) 13 intrusion switch connector (INTRUDER) 3 processor connector (CPU) 14 battery socket (BATTERY) 4 processor power connector (12VPOWER) 15 PCI Express x16 connector (SLOT1) 5 memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) 16 PCI Express x1 connector (SLOT4) Mini Tower Computer
6 password jumper (PSWD) 17 PCI connector (SLOT2) 7 SATA drive connectors (SATA0, SATA1, SATA2, SATA3) 18 PCI connector (SLOT3) 8 front-panel connector (FRONTPANEL) 19 serial connector (SERIAL2) 9 power connector (POWER) 20 system board speaker (BEEP) 10 external SATA connector (eSATA) 21 aux power LED (aux_LED) 11 internal USB (INT_USB) 22 floppy connector (DSKT) Mini Tower Computer 33
Mini Tower Computer
Mini Tower Computer Specifications Microprocessor Microprocessor type The following are supported: • Intel® Core™2 • Intel vPro™ • Intel Celeron® Internal cache L1: up to 128 KB; L2: up to 8 MB (depending on your processor) Memory Type 667-MHz or 800-MHz DDR2 SDRAM Memory connectors 4 Memory modules supported 512-MB, 1-GB, or 2-GB non-ECC Minimum memory dual-channel: 1 GB single-channel: 512 MB NOTE: 512 MB is the minimum shipping configuration.
Video Type Intel Graphics Media Accelerator 3100 or DVI add-in card in PCI Express x16 slot or PCI Express x16 graphics card Audio Type ADI 1984 High Definition Audio Stereo conversion 24-bit analog-to-digital; 24-bit digital-to-analog Controllers Drives four SATA controllers and one eSATA controller supporting one device each Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.
Drives Internally accessible • Two SATA (Serial ATA) hard drives • One3.5-inch floppy drive or media reader • Two SATA optical drives Externally accessible One eSATA drive (optional) Connectors External connectors: Serial 9-pin connector; 16550C-compatible Parallel 25-pin connector (bidirectional) Video 15-pin VGA connector Network adapter RJ45 connector Optional PS/2 with secondary serial port adapter two 6-pin mini-DINs USB two front-panel and six back panel USB 2.
Key Combinations or displays a boot device menu that allows the user to enter a device for a single boot (during start-up only) as well as options to run hard drive and system diagnostics displays the Management Engine BIOS Extension settings screen that allows you to modify the settings Controls and Lights Power control push button Power light green light — blinking green indicates sleep mode; solid green indicates power-on state.
Physical Height 41.4 cm (16.3 inches) Width 18.5 cm (7.3 inches) Depth 43.9 cm (17.3 inches) Weight 12.34 kg (27.2 lb) Environmental Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 50.
Mini Tower Specifications
Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
If you are replacing a card, uninstall the driver for the existing card. See the documentation that came with the card for instructions. 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 27). 3 Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 8 If you are installing the card into the x16 card connector, position the card so that the securing slot is aligned with the securing tab, and gently pull the securing tab.
2 1 3 4 1 card fully seated 2 card not fully seated 3 bracket within slot 4 bracket caught outside of slot 10 Before you lower the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 11 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over or behind the cards.
14 If you installed a sound card: a Enter system setup, select Audio Controller, and change the setting to Off (see "System Setup" on page 280). b Connect external audio devices to the sound card’s connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel of the computer.
2 3 1 4 5 6 1 card retention latch 2 alignment guide 3 card 4 card-edge connector 5 card connector 6 release tab 4 If necessary, disconnect any cables connected to the card. 5 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
9 If you removed a network-adapter card connector: a Enter system setup, select Network Controller, and change the setting to On (see "System Setup" on page 280). b Connect the network cable to the integrated network connector on the back panel of the computer. PS/2 Serial Port Adapter CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
4 Remove the filler bracket (if applicable). NOTE: See the documentation that came with the PS/2 serial port adapter for information on configuring the adapter, making internal connections, or customizing it for your computer. 5 Align the PS/2 serial-port adapter bracket in the retention slot and press down firmly. Ensure that the adapter is fully seated in the slot.
NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 317). Removing a PS/2 Serial Port Adapter 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 27). 3 Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.
2 1 card retention latch 1 2 alignment guide 4 Disconnect the PS/2 serial adapter cable from the system board (see "System Board Components" on page 32). 5 If necessary, disconnect any external cables connected to the adapter. 6 Ease the PS/2 serial-port adapter bracket out of its retention slot. 7 If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening.
Installing eSATA eSATA allows for full SATA data transfer rates (3 GB/sec) between a drive and the chipset, approximately six times the data throughput of USB. eSATA on your computer also supports hot-plugging. Hot-plugging allows for device detection without powering down your computer prior to connecting the device to your computer. When a device is connected, the operating system automatically recognizes the change. However, the computer must be powered down before removal and/or replacement.
4 Plug the free end of the eSATA cable into the eSATA connector on the system board. 5 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 6 Boot your computer and enter system setup (see "Entering System Setup" on page 280). Use the esata option to enable the esata drive.
Drives Your computer supports: • Two SATA (Serial ATA) hard drives • One 3.5-inch floppy drive or media card reader • Two SATA optical drives • One eSATA drive (with optional bracket) 2 1 3 1 optical drive 2 3.5-inch drive or media card reader 3 hard drive General Drive Installation Guidelines SATA connectors on the system board are labeled SATA0, SATA1, SATA2, and SATA3.
Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data interface cable—to the back of the drive.
Connecting and Disconnecting Drive Cables When removing a cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a cable without a pull tab, hold the cable by the black connector at each end. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1 2 3 1 data cable 2 hard drive system board connector 3 power cable 6 Press in on the blue release tabs on each side of the drive and slide the drive up and out of the computer.
2 1 1 hard drive 2 release tabs (2) Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer. 3 If your replacement hard drive does not have the plastic hard drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive.
1 2 hard drive 1 2 hard drive bracket 4 Snap the bracket onto the new drive.
5 Gently spread the sides of the drive bracket and slide the hard drive into the bracket, aligning the drive with the bracket pins, until the drive clicks into place. 6 Carefully slide the hard drive into the drive bay until it clicks into place. 7 Connect the power and data cables to the drive. 8 Ensure that the data cable is securely connected to the connector on the system board.
15 If the drive you just installed is the primary drive, install your operating system on the hard drive. If the drive you just installed is the primary drive, insert a bootable medium into your boot drive. See the documentation that came with the drive for instructions on installing any software required for drive operation. Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1 2 3 1 hard drive 2 hard drive bracket 3 pins 6 Carefully slide the new hard drive into the bay until it clicks into place. 7 Connect the power cable to the drive.
8 Locate an unused SATA connector on the system board and attach a data cable to this connector and to the second hard drive.
1 2 3 1 data cable 2 hard drive system board connector 3 power cable 9 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 10 Enter system setup (see "System Setup" on page 280), and update the SATA port option under the Drives option list. 11 Exit system setup, and reboot the computer. 12 Partition and logically format your drive. See the documentation for your operating system for instructions.
Removing the Floppy Drive 1 Boot your computer and enter system setup (see "Entering System Setup" on page 280). Use the Diskette Drive option to disable the floppy drive. 2 Follow the procedures in "Before You Begin" on page 21. 3 Remove the computer cover (see "Removing the Computer Cover" on page 27). 4 Remove the drive panel by sliding the drive release latch downward to open the panel, and then remove it from the hinges. 5 Disconnect the power and data cables from the back of the floppy drive.
3 Align the shoulder screws on the floppy drive with the shoulder screw slots, and gently slide it into the bay until it clicks into place. 3 2 1 1 floppy drive 2 shoulder screws (4) 3 shoulder screw slots (2) 4 Attach the power and data cables to the floppy drive and to the system board.
1 2 3 1 data cable 2 power cable 3 floppy drive connector (DSKT) 5 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 6 Enter system setup (see "Entering System Setup" on page 280), and use the Diskette Drive option to enable your new floppy drive. 7 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 353).
3 Remove the drive panel by sliding the drive release latch downward to open the panel, and then remove it from the hinges. 4 Disconnect the cable from the back of the media card reader. 2 1 1 media card reader 2 drive release latch 5 Grasp the sliding plate lever and slide it towards the bottom of the computer until the drive panel snaps open; while holding the lever in place, slide the media card reader out of the computer.
3 Align the shoulder screws on the media card reader with the shoulder screw slots, and gently slide it into the bay until it clicks into place. 3 2 1 1 media card reader 2 shoulder screws (4) 3 shoulder screw slots (2) 4 Attach the cable to the media card reader and to the system board.
1 2 1 data/power cable 2 media card reader 5 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 6 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 353). Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
2 1 1 optical drive 2 drive release latch Installing an Optical Drive 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 27). 3 If you are replacing an optical drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive.
5 Check the documentation that accompanied the drive to verify that the drive is configured for your computer. 6 Align the shoulder screws on the optical drive with the shoulder screw slots, and slide the drive into the bay until it clicks into place.
7 Connect the power and data cables to the drive and to the system board. NOTICE: Always connect the optical drive SATA cable to a system board SATA connector that is labeled with a number higher than those connected to any hard drives installed in the computer. 1 2 3 1 power cable 2 data cable 3 SATA optical drive connector 8 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.
Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Removing the Processor 1 Follow the procedures in "Before You Begin" on page 21.
NOTICE: Unless a new heat sink is required for the new processor, reuse the original heat sink assembly when you replace the processor. 6 Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then, pull the lever back to release the processor. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
3 Unpack the new processor, being careful not to touch the underside of the processor. NOTE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. 4 If the release lever on the socket is not fully extended, move it to that position. 5 Orient the front and rear alignment-notches on the processor with the front and rear alignmentnotches on the socket. 6 Align the pin-1 corners of the processor and socket.
9 Pivot the socket release lever back toward the socket, and snap it into place to secure the processor. 10 Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grease. New thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation. 11 Apply the new thermal grease to the top of the processor. 12 Install the heat sink assembly: a Place the heat sink assembly back onto the heat-sink assembly bracket.
I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables as you remove them so that you can re-route them correctly when installing the new I/O panel. 1 Follow the procedures in "Before You Begin" on page 21.
1 2 3 4 1 I/O panel release button 2 securing screw 3 I/O panel 4 I/O cable connector Replacing the I/O Panel 1 To replace the I/O panel, follow the removal procedure in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place, and use the notch on the I/O panel bracket to help seat the panel.
Power Supply Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
1 2 3 4 1 release button 2 power supply 3 screws (4) 4 AC power connector 6 Slide the power supply toward the front of the computer by approximately 1 inch. 7 Lift the power supply up and out of the computer. 8 Slide the replacement power supply into place. 9 Replace the screws that secure the power supply to the back of the computer chassis. 10 Reconnect the DC power cables to the power supply. 11 Connect the AC power cable to the AC power connector.
DC Power Connectors DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.
Pin Number Signal name 18-AWG Wire 4 +5 VDC Red 5 GND Black 6 +5 VDC Red 7 GND Black 8 PS_PWRGOOD Gray 9 P5AUX Purple 10 V_12P0_DIG White 11 V_12P0_DIG White 12 +3.3 VDC Orange 13 +3.
Pin Number Signal name 18-AWG Wire 23 +5 VDC Red 24 GND Black *Optional wire. Use 22-AWG wire instead of 18-AWG wire. DC Power Connector P2 3 1 4 2 Pin Number Signal Name 18-AWG Wire 1 GND Black 2 GND Black 3 +12 VADC Yellow 4 +12 VADC Yellow DC Power Connectors P3, P5, P8, and P9 Pin Number Signal name 18-AWG Wire 1 +3.
DC Power Connector P7 4 3 2 Pin Number Signal Name 22-AWG Wire 1 +5 VDC Red 2 GND Black 3 GND Black 4 +12 VDC Yellow 1 DC Power Connector P10 84 Power Supply Pin Number Signal name 18-AWG Wire 1 +12 VBDC White 2 GND Black 3 GND Black 4 +5 VDC Red
Speakers Installing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
Removing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
Desktop Computer About Your Desktop Computer Front View 2 1 11 10 USB 2.0 connectors (2) 1 9 8 7 6 3 5 4 Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" on page 280 for more information about booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
5 power light The power light illuminates and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. • Blinking or solid amber — See "Power Problems" on page 339. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager.
4 voltage selection switch Your computer is equipped with a manual voltage selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: In Japan, the voltage selection switch must be set to the 115-V position. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. For VPro to work, the network cable must be connected to the onboard NIC.
4 Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface. CAUTION: Graphics card heat sinks can become very hot during normal operation. Ensure that a graphics card heat sink has had sufficient time to cool before you touch it.
NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
3 Disconnect the chassis intrusion switch cable from the system board by using two fingers to squeeze the release mechanism on one side of the connector as you pull to disconnect the cable connector. 4 Slide the chassis intrusion switch out of its slot in the metal bracket, and then push it down through the square hole in the bracket to remove the switch and its attached cable from the computer. NOTE: You may feel a slight resistance as you slide the switch out of the slot.
3 Select the Chassis Intrusion option and then press the left- or right-arrow key to select Reset. Change the setting to On, On-Silent, or Disabled. NOTE: The default setting is On-Silent. 4 Save your BIOS settings and exit system setup. Removing the Heat Sink Assembly 1 Loosen the captive screw on each side of the heat sink assembly. CAUTION: Despite having a plastic shield, the heat sink assembly may be very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it.
System Board Components 1 2 3 22 21 20 4 19 18 5 17 6 16 15 7 14 13 12 11 10 9 8 Desktop Computer 95
1 internal speaker (INT_SPKR) 12 intrusion switch connector (INTRUDER) 2 processor connector (CPU) 13 battery socket (BATTERY) 3 processor power connector (12VPOWER) 14 PCI Express x16 connector (SLOT1) 4 memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) 15 PCI connector (SLOT2) 5 password jumper (PSWD) 16 PCI connector (SLOT3) 6 SATA connectors (SATA0, SATA1, SATA2) 17 riser connector (uses PCI-E port/SLOT1 and PCI port/SLOT2) 7 front-panel connector (FRONTPANEL) 18 s
Desktop Computer Specifications Microprocessor Microprocessor type The following are supported: • Intel® Core™2 • Intel vPro™ • Intel Celeron® Internal cache L1: up to 128 KB; L2: up to 8 MB (depending on your processor) Memory Type 667-MHz or 800-MHz DDR2 SDRAM Memory connectors 4 Memory modules supported 512 MB, 1 GB, or 2 GB non-ECC Minimum memory dual-channel: 1 GB; single-channel: 512 MB NOTE: 512 MB is the minimum shipping configuration.
Video • Intel Graphics Media Accelerator 3100 (integrated on system board) • PCI Express x16 slot can support either a PCI Express graphics card or a DVI graphics card (for dual-monitor support) Type Audio Type ADI 1984 High Definition Audio Stereo conversion 24-bit analog-to-digital; 24-bit digital-to-analog Controllers Drives three SATA controllers and one eSATA controller supporting one device each Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.
Expansion Bus connector size 164 pins (x16) connector data width (maximum) 16 PCI Express lanes (x16) PCI and PCI Express: with optional, full-height PCI Express riser-card cage, supporting both low-profile and full-height cards PCI connectors two card size one low-profile card and one full-height card connector size 120 pins connector data width (maximum) 32 bits PCI Express connectors one x16 card size full-height power 25 W maximum connector size 164 pins (x16) connector data width (m
Drives Externally accessible one One eSATA drive (optional) Internally accessible • two SATA (Serial ATA) hard drives • one3.5-inch floppy drive or media card reader • one SATA optical drive Connectors External connectors: Serial 9-pin connector; 16550C-compatible Parallel 25-pin connector (bidirectional) Video 15-pin VGA connector Network adapter RJ45 connector Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter USB two front-panel and six back panel USB 2.
Key Combinations in Microsoft® Windows® XP, brings up the Windows Security window; in MS-DOS® mode, restarts (reboots) the computer or starts embedded system setup (during system start-up only) automatically starts the computer from the network environment specified by the remote boot environment (PXE) rather than from one of the devices in the system setup Boot Sequence option (during system start-up only) or displays a boot device
Power (continued) Heat dissipation 955 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply rating. Voltage manual selection power supplies — 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz Backup battery 3-V CR2032 lithium coin cell Physical Height 11.4 cm (4.5 inches) Width 39.9 cm (15.7 inches) Depth 35.3 cm (13.9 inches) Weight 10.
Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
1 5 2 3 4 1 card 4 card insert 2 card-retention latch 5 release tab 3 system board connector 4 If you are installing a card in an empty card connector on the system board, remove the filler bracket to create a card-slot opening at the back of the computer. Then continue with step 6. 5 If you are installing a card to replace one already installed in the computer, remove the installed card (see "Removing a PCI Card" on page 109). 6 Prepare the card for installation.
1 2 3 4 1 release tab on cardretention latch 2 card 3 card-edge connector 4 card connector CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 7 If you are installing a PCI Express x16 card, hold the securing-tab release lever away from the card connector as you insert the new card into the connector slot.
3 2 1 4 5 1 PCI Express x16 card 2 release lever 3 securing slot (not all cards) 4 securing tab 5 PCI Express x16 card connector 8 Place the card in the connector and press down firmly. Using the following illustration as a guide, ensure that the card is fully seated in the slot.
2 1 3 4 1 card fully seated 2 card not fully seated 3 bracket within slot 4 bracket caught outside of slot NOTE: If you are installing a PCI Express x16 card, ensure that the securing tab on the connector’s release lever fits into the notch on the front end of the card. 9 Gently rotate the release tab downward to move the card-retention latch into place to secure the cards.
1 2 3 4 5 1 release tab 4 card-edge connector 2 card-retention latch 5 card connector 3 card NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 10 Connect any cables that should be attached to the card. 11 Replace the computer cover (see "Replacing the Computer Cover" on page 317), reconnect the computer and devices to electrical outlets, and then turn them on.
b Connect the network cable to the connector on the network adapter card. Do not connect the network cable to the integrated network connector on the back panel of the computer. 14 Install any drivers required for the card as described in the card documentation. Removing a PCI Card 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 90). 3 Gently rotate upward the release tab on the card-retention latch.
3 2 1 4 5 1 PCI Express x16 card 2 release lever 3 securing slot (not all cards) 4 securing tab 5 PCI Express x16 card connector 6 Grasp the card by its top corners, and ease it out of its connector. 7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
12 If you removed a network adapter card: a Enter system setup, select Network Controller, and change the setting to On (see "Entering System Setup" on page 280). b Connect the network cable to the integrated network connector on the back panel of the computer. Installing a PCI Card in the Riser-Card Cage 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 90).
5 If you are installing a new card, remove the filler bracket to create an empty card-slot opening. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its corners, and ease it out of its connector. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. 6 Prepare the new card for installation.
8 Insert the card firmly into the card connector on the riser-card cage. 9 Lower the card-retention latch and press it into place, securing the card(s) in the computer. 10 Replace the riser-card cage: a Align the tabs in the side of the riser-card cage with the slots on the side of the computer, and slide the riser-card cage down into place. b Ensure that the riser cards are fully seated in the connectors on the system board.
15 If you installed a network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Network Controller and change the setting to Off (see "Entering System Setup" on page 280). b Connect the network cable to the network adapter card’s connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer. NOTICE: If you disable the integrated network adapter, you will not have AMT functionality.
5 If necessary, disconnect any cables connected to the card. 6 Grasp the card by its top corners, and ease it out of its connector. 7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets keep dust and dirt out of your computer and maintain the airflow that cools your computer.
12 If you removed a sound card: a Enter system setup, select Audio Controller, and change the setting to On (see "Entering System Setup" on page 280). b Connect external audio devices to the audio connectors on the computer back panel. 13 If you removed a network adapter card: a Enter system setup, select Network Controller, and change the setting to On (see "Entering System Setup" on page 280). b Connect the network cable to the integrated network connector on the back panel of the computer.
5 Align the PS/2 serial-port adapter bracket in the retention slot and press down firmly. Ensure that the adapter is fully seated in the slot. 6 Before you close the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 7 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards.
1 2 3 4 5 1 release tab 2 adapter retention latch 4 serial port adapter connector 5 serial port adapter system board connector (SERIAL2) 3 PS/2 serial-port adapter bracket 8 Connect the adapter cable to the PS/2 serial port adapter connector (SERIAL2) on the system board (see "System Board Components" on page 95). NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections.
4 Disconnect the PS/2 serial-port cable from the system board (see "System Board Components" on page 95). 5 Ease the PS/2 serial-port adapter bracket out of its retention slot. 6 If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets keep dust and dirt out of your computer and maintain the airflow that cools your computer.
b Rotate the riser-card cage handle up and gently pull on the handle to lift the riser-card cage up and away from the computer. 1 2 2 3 1 riser-card cage 2 handle 3 riser cards (2) 4 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 5 If you are installing a new PS/2 serial port adapter, remove the filler bracket to create an empty card-slot opening.
10 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect the adapter cable to the PS/2 serial port adapter connector (PS2/SERIAL2) on the system board (see "System Board Components" on page 95).
1 2 3 1 riser-card cage 2 handle 3 riser cards (2) 4 Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position. 5 Disconnect the PS/2 serial-port cable from the system board (see "System Board Components" on page 95). 6 Grasp the PS/2 serial-port adapter bracket by its top corners, and ease it out of its connector.
11 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 12 Uninstall the adapter’s driver. See the documentation that came with the adapter for instructions. eSATA eSATA allows for full SATA data transfer rates (3 GB/sec) between a drive and the chipset, approximately six times the data throughput of USB. eSATA on your computer also supports hot-plugging. Hot-plugging allows for device detection without powering down your computer prior to connecting the device to your computer.
5 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 6 Boot your computer and enter system setup (see "Entering System Setup" on page 280). Use the esata option to enable the eSATA drive. Installing eSATA With a Riser 1 Remove the computer cover (see "Removing the Computer Cover" on page 27). 2 Remove the riser from your computer. 3 Press the blue release tab to remove the filler panel for the card slot you are using for the eSATA connector.
4 Insert the bracket for the eSATA connector into that opening and press down on the release tab to hold the bracket in place. 5 Plug the free end of the eSATA cable into the eSATA connector on the system board.
6 Replace the riser. 1 2 3 4 1 riser-card cage 3 riser cards (2) 2 slots 4 system board connectors (2) 7 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 8 Boot your computer and enter system setup (see "Entering System Setup" on page 280). Use the esata option to enable the eSATA drive.
Drives Your computer supports: • One SATA (serial ATA) hard drive • One 3.5-inch drive bay (to support a floppy drive, media card reader, or optional second SATA hard drive) • One SATA optical drive • One eSATA drive (with optional bracket) NOTE: Due to the limited number of drive bays and controllers on this computer, you will not be able to connect all supported devices at once. NOTE: If you will be operating your computer without an optical drive or a 3.
connected to. For example, if you have two SATA hard drives and one SATA optical drive, connect the two hard drives to the SATA0 and SATA1 connectors, and connect the SATA optical drive to the SATA2 connector. (See "System Board Components" on page 95 for the location of the SATA connectors on the system board.) Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data interface cable—to the back of the drive.
Connecting and Disconnecting Drive Cables When removing a cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a cable without a pull tab, hold the cable by the black connector at each end. Drive Inserts Your computer will come with a plastic insert with shoulder screws and a metal insert. Removing Drive Inserts If you are installing a new drive: 1 Follow the procedures in "Before You Begin" on page 21.
1 1 metal insert 5 Press the release tabs on the plastic insert and press from behind to remove.
Replacing Drive Inserts If you are removing a drive, and need to replace the inserts: 1 Place the plastic insert over the opening and press the insert tab down until the plastic insert snaps into place. 2 Slide the metal bracket toward the front of the computer and click into place. 3 Replace the computer cover (see "Replacing the Computer Cover" on page 317). Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1 2 1 drive release latch 2 optical drive 4 Disconnect the power and data cables from the back of the drive. 5 If you are not replacing the optical drive at this time, install the optical drive insert by lowering it into the drive bay until it clicks into place. Contact Dell if you need a drive bay insert. Installing an Optical Drive 1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer.
4 If you are replacing an existing drive: a Follow procedures in "Removing an Optical Drive" on page 131 to remove the existing drive. b Remove the three shoulder screws from the existing drive. c Insert the three shoulder screws into the sides of the new drive and tighten them. 5 Connect the power and data cables to the drive. 6 Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place.
7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 9 Update your configuration information by setting the appropriate Drive option (0 or 1) under Drives. See "System Setup" on page 280 for more information. 10 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 353).
Removing a Floppy Drive 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 90). NOTE: Since the following steps do not require the complete removal of the optical drive, it is not necessary to disconnect the cables connecting the optical drive. 3 Remove the optical drive (if one exists) and carefully set it aside (see "Removing an Optical Drive" on page 131). NOTICE: Do not pull the drive out of the computer by the drive cables.
Installing a Floppy Drive 1 If you are installing a new floppy drive a Remove the drive inserts (see "Removing Drive Inserts" on page 129). b Pull to remove the floppy drive insert that should be installed in the drive bay. c Remove the four shoulder screws from the drive panel insert. 1 1 drive insert 2 If you are replacing an existing floppy drive: Remove the four shoulder screws from the existing drive or media card reader.
4 Attach the power and data cables to the floppy drive. 5 Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place. 1 2 1 power cable 2 slot verification number 6 Replace the optical drive (see "Optical Drive" on page 131). 7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 317).
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTE: If you will be operating your computer without an optical drive or a 3.5-inch drive installed, the appropriate drive bay insert must be installed in place of the drive. Contact Dell if you need a drive bay insert. Removing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 21.
5 Disconnect the cable from the back of the media card reader and from the system board. 6 If you are not replacing the media card reader at this time, install the 3.5 inch drive insert (see "Replacing Drive Inserts" on page 131). Contact Dell if you need a drive bay insert. Installing a Media Card Reader 1 If you are installing a new drive or media card reader: a Remove the drive inserts (see "Removing Drive Inserts" on page 129). b Remove the four shoulder screws from the drive panel insert.
1 1 drive insert 2 If you are replacing an existing media card reader: Remove the four shoulder screws from the existing media card reader. 3 Insert the four shoulder screws into the sides of the new media card reader and tighten them. 4 Attach the cable to the media card reader and system board connector.
5 Align the shoulder screws with the screw guides, and slide the media card reader into the bay until it clicks into place.
6 Replace the optical drive (see "Optical Drive" on page 131). 7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 9 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 353). Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1 2 1 securing clips (2) 2 hard drive Installing a Hard Drive 1 Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 2 Unpack the replacement hard drive, and prepare it for installation.
1 2 3 1 hard drive 2 release tabs (2) 3 plastic hard drive bracket 4 Attach the bracket to the new drive by snapping it onto the drive. 1 2 3 4 1 securing tabs (2) 3 release tabs (2) 2 drive 4 plastic hard drive bracket 5 Connect the power and data cables to the drive. 6 Locate the correct slot for the drive, and slide the drive into the bay until it clicks into place.
1 2 1 hard drive 2 slot verification number 7 Replace the floppy drive and optical drive. 8 Check all connectors to be certain that they are properly cabled and firmly seated. 9 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 10 If the drive you just installed is the primary drive, insert a bootable medium into your boot drive. 11 Turn on the computer.
Replacing a Second Hard Drive For information on RAID configuration, see "About RAID Configurations" on page 295. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
10 Locate an unused SATA connector on the system board and attach a data cable from the second hard drive to the SATA connector. NOTICE: Always connect the data cable to the SATA1 connector when installing a second hard drive.
1 1 data cable 2 2 hard drive system board connector 11 Replace the optical drive (if your configuration has one). See "Installing an Optical Drive" on page 132. 12 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 13 Turn on the computer. 14 Enter system setup, and update the SATA port option under the Drives option list (see "Entering System Setup" on page 280). 15 Exit system setup, and reboot the computer. 16 Partition and logically format your drive.
Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Removing the Processor 1 Follow the procedures in "Before You Begin" on page 21.
NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 5 Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
2 1 3 9 4 5 6 7 8 1 processor cover 6 release lever 2 tab 7 front alignment-notch 3 processor 8 socket and processor pin-1 indicator 4 processor socket 9 rear alignment-notch 5 center cover latch NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 7 Set the processor lightly in the socket and ensure that the processor is positioned correctly.
12 Install the heat sink assembly: a Place the heat sink assembly back onto the heat-sink assembly bracket. b Rotate the heat sink assembly down towards the computer base and tighten the two captive screws. NOTICE: Ensure that the heat sink assembly is correctly seated and secure. 1 2 3 1 heat sink assembly 2 heat-sink assembly bracket 3 captive screw housing (2) 13 Replace the computer cover (see "Replacing the Computer Cover" on page 317).
I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables before disconnecting them, so that you can re route them correctly when installing the new I/O panel. 1 Follow the procedures in "Before You Begin" on page 21.
1 2 3 4 1 securing screw 2 I/O panel 3 I/O cable connector 4 I/O connector pull loop Replacing the I/O Panel To replace the I/O panel, follow the removal procedures in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place and use the notch on the I/O panel bracket to help seat the card.
Power Supply Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
1 2 3 4 1 release button 2 power supply 3 screws (2) 4 AC power connector 7 Slide the power supply toward the front of the computer approximately one inch. 8 Lift the power supply up and out of the computer. 9 Slide the replacement power supply into place. 10 Replace the screws that secure the power supply to the back of the computer chassis. 11 Reconnect the DC power cables. 12 Replace the optical drive (see "Optical Drive" on page 131). 13 Connect the AC power cable to the connector.
DC Power Connectors DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.
Pin Number Signal name 18-AWG Wire 6 +5 VDC Red 7 GND Black 8 PS_PWRGOOD* Gray 9 P5AUX Purple 10 +12 VDC White 11 +12 VDC White 12 +3.3 VDC Orange 13 +3.
Pin Number Signal name 18-AWG Wire 23 +5 VDC Red 24 GND Black *Use 22-AWG wire instead of 18-AWG wire.
DC Power Connector P3 Pin Number Signal name 18-AWG Wire 1 +12VDC Yellow 2 GND Black 3 GND Black 4 +5 VDC Red DC Power Connector P4 4 3 2 Pin Number Signal Name 22-AWG Wire 1 +5 VDC Red 2 GND Black 3 GND Black 4 +12 VDC Yellow 1 DC Power Connector P5 and P6 160 Power Supply Pin Number Signal name 18-AWG Wire 1 +3.
Pin Number Signal name 18-AWG Wire 4 GND Black 5 +12 VDC Yellow Power Supply 161
Power Supply
Speakers Installing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
Speakers
Small Form Factor Computer About Your Small Form Factor Computer Front View 2 1 3 4 5 6 11 1 10 USB 2.0 connectors (2) 9 8 7 Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" on page 280 for more information about booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
7 power light The power light illuminates and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. • Blinking or solid amber — See "Power Problems" on page 339. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager.
4 voltage selection switch Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: In Japan, the voltage selection switch must be set to the 115-V position. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. For VPro to work, the network cable must be connected to the onboard NIC.
4 Grip the sides of the computer cover and pivot the cover up using the bottom hinges as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface. CAUTION: Graphics card heat sinks can become very hot during normal operation. Ensure that a graphics card heat sink has had sufficient time to cool before you touch it.
NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board. 3 4 2 1 5 6 drive-release latch 4 2 optical drive 5 system board 3 power supply and fan 6 heat sink assembly 1 hard drive Chassis Intrusion Switch CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
5 Slide the chassis intrusion switch out of its slot in the metal bracket, and then push it down through the square hole in the bracket to remove the switch and its attached cable from the computer. NOTE: You may feel a slight resistance as you slide the switch out of the slot. Replacing the Chassis Intrusion Switch 1 Gently insert the switch from underneath the metal bracket into the square hole in the bracket, and then slide the chassis intrusion switch into its slot until it snaps securely into place.
3 Select the Chassis Intrusion option and then press the left- or right-arrow key to select Reset. Change the setting to On, On-Silent, or Disabled. NOTE: The default setting is On-Silent. 4 Save your BIOS settings and exit system setup.
1 internal speaker connector (INT_SPKR) 12 RTC reset jumper (RTCRST) 2 processor connector (CPU) 13 intrusion switch connector (INTRUDER) 3 processor power connector (12VPOWER) 14 battery socket (BATTERY) 4 memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) 15 PCI Express x16 connector (SLOT1) 5 password jumper (PSWD) 16 PCI connector (SLOT2) 6 SATA connectors (SATA0, SATA1) 17 serial connector (SERIAL2) 7 front-panel connector (FRONTPANEL) 18 system board speaker (BEEP) 8
Small Form Factor Computer
Small Form Factor Computer Specifications Microprocessor Microprocessor type The following are supported: • Intel® Core™2 • Intel vPro™ • Intel Celeron® Internal cache L1: up to 128 KB; L2: up to 8 MB (depending on your processor) Memory Type 667-MHz or 800-MHz DDR2 SDRAM Memory connectors 4 Memory modules supported 512 MB, 1 GB, or 2 GB non-ECC Minimum memory dual-channel: 1 GB; single-channel: 512 MB Maximum memory 64-bit operating system: 8 GB 32-bit operating system: 4 GB BIOS address F00
Video • Intel Graphics Media Accelerator 3100 (integrated on system board) • PCI Express x16 slot can support either a PCI Express graphics card or a DVI graphics card (for dual-monitor support) Type Audio Type ADI 1984 High Definition Audio Stereo conversion 24-bit analog-to-digital; 24-bit digital-to-analog Controllers Drives two SATA controllers and one eSATA controller supporting one device each Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.
Drives Externally accessible one bay for a slimline floppy drive; one bay for a slimline optical drive Internally accessible one bay for a 1-inch-high hard drive Connectors External connectors: Serial 9-pin connector; 16550C-compatible Parallel 25-pin connector (bidirectional) Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter NOTE: This option uses the PCI slot. Video 15-pin VGA connector Network adapter RJ45 connector USB two front-panel and six back panel USB 2.
Key Combinations If you are running Microsoft® Windows® XP, brings up the Windows Security window; in MS-DOS® mode, restarts (reboots) the computer or starts embedded system setup (during system start-up only) automatically starts the computer from the network environment specified by the remote boot environment (PXE) rather than from one of the devices in the system setup Boot Sequence option (during system startup only) or displays
Power (continued) Heat dissipation 938 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply rating. Voltage manual selection power supplies — 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz Backup battery 3-V CR2032 lithium coin cell Physical Height 9.26 cm (3.65 inches) Width 31.37 cm (12.35 inches) Depth 34.03 cm (13.40 inches) Weight 7.4 kg (16.
Small Form Factor Computer Specifications
Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
1 2 3 4 5 1 release tab 2 card retention latch 4 card-edge connector 5 card connector 3 card 4 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 6. 5 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Then continue with step 6. 6 Prepare the card for installation.
2 1 3 4 1 card fully seated 4 bracket caught outside of slot 2 card not fully seated 3 bracket within slot 8 Before closing the card retention latch, ensure that: • The tops of all cards and filler brackets are flush with the alignment guide • The notch in the top of the card or filler bracket fits around the alignment guide 9 Secure the card(s) by closing the card retention latch and snapping it into place. NOTICE: Do not route card cables over the cards.
13 If you installed a network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 280). b Connect the network cable to the network adapter card’s connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer. NOTICE: If you disable the integrated network adapter, you will not have AMT functionality.
6 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets keep dust and dirt out of your computer and maintain the airflow that cools your computer. 7 Before you close the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar.
Installing a PCI Express x16 Card or DVI Card 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 168). NOTE: For PCI card locations, see "System Board Components" on page 172. 3 Gently lift the release tab on the card retention latch from the inside and pivot the latch open. 4 If you are installing a new PCI Express x16 card or DVI card, remove the filler bracket to create a cardslot opening. Then continue with step 5.
1 2 3 1 PCI Express x16 DVI-card 2 DVI card connector 3 PCI Express x16 card connector Expansion Cards 187
2 1 3 4 1 card fully seated 4 bracket caught outside of slot 2 card not fully seated 3 bracket within slot NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8 Connect any cables that should be attached to the card. 9 Before you close the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar.
13 If you installed a network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to Off (see "System Setup" on page 280). b Connect the network cable to the network adapter card’s connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer. 14 Install any drivers required for the card as described in the card documentation.
7 While pressing the lever, pull the removal pull tab up and remove the card out of the card connector. 1 5 4 7 6 1 PCI Express x16 DVI-card 2 removal pull tab 3 DVI card connector 4 lever 5 securing slot 6 securing tab 7 PCI Express x16 card connector 8 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
13 If you removed a sound card: a Enter system setup, select Integrated Audio from the Onboard Devices group, and change the setting to On (see "System Setup" on page 280). b Connect external audio devices to the audio connectors on the back panel of the computer. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
1 2 3 4 5 1 release tab 2 adapter retention latch 4 serial port adapter connector 5 serial port adapter system board connector (PS2/SERIAL2) 3 serial port adapter bracket 8 Connect the adapter cable to the PS/2 serial port adapter connector (PS2/SERIAL2) on the system board (see "System Board Components" on page 172). NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections.
5 Ease the PS/2 serial-port adapter bracket out of its retention slot. 6 If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets keep dust and dirt out of your computer and maintain the airflow that cools your computer.
4 Plug the free end of the eSATA cable into the eSATA connector on the system board (see "System Board Components" on page 172). 5 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 6 Boot your computer and enter system setup (see "Entering System Setup" on page 280). Use the esata option to enable the eSATA drive.
Drives Your computer supports: • One SATA (serial ATA) hard drive • One slimline floppy drive or media card reader • One SATA slimline optical drive • One eSATA drive 2 3 1 1 3.5-inch drive bay for optional floppy drive or media card reader 2 slimline optical drive 3 hard drive General Installation Guidelines SATA connectors on the system board are labeled SATA0 and SATA1. Hard drives must be connected to SATA0, while any other SATA devices (like an optical drive) must be connected to SATA1.
Connecting Drive Cables When you install a drive, you connect two cables (a DC power cable and a data interface cable) to the back of the drive. Data Interface Connectors Serial ATA (SATA) Connector 1 2 1 data interface cable connector 2 data interface connector Power Cable Connectors 1 2 1 power cable 2 power input connector Connecting and Disconnecting Drive Cables When removing an cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches.
When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
1 2 1 securing tabs (2) 2 hard drive 8 Disconnect the power and data cable from the drive. 9 Disconnect the hard drive fan cable from the system board.
1 2 1 power cable 2 SATA data cable Installing a Hard Drive 1 Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 2 Unpack the replacement hard drive, and prepare it for installation.
1 2 3 1 release tabs (2) 2 hard drive 3 hard drive bracket 4 Connect the hard drive fan cable to the system board. 5 Connect the power and data cables to the drive.
1 2 1 power cable 2 SATA data cable 6 Check all connectors to ensure that they are properly cabled and firmly seated. 7 Gently position the drive until it clicks into place.
1 2 1 release tabs (2) 2 hard drive 8 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 9 If the drive you just installed is the primary drive, insert bootable media into your boot drive. 10 Turn on the computer. 11 Enter system setup, and update the SATA port option under the Drives option list (see "Entering System Setup" on page 280). 12 Exit system setup, and reboot the computer. 13 Partition and logically format your drive.
4 Turn the hard drive upside down, so that the hard drive fan is visible in the bottom of the drive bracket. 5 To remove the hard drive fan: a Lift the release tab on the back panel of the fan. b Rotate the fan in the opposite direction from that indicated by the arrow on the back panel of the fan. c Lift to remove the fan and its back panel from the hard drive bracket.
Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Removing an Optical Drive 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 168).
2 1 2 1 3 3 1 optical drive data cable 2 3 power cable 6 Remove the drive and replace the computer cover (see "Replacing the Computer Cover" on page 317). Installing an Optical Drive 1 Unpack the drive and prepare it for installation. 2 Check the documentation that accompanied the drive to verify that the drive is configured for your computer. 3 Follow the procedures in "Before You Begin" on page 21. 4 Remove the computer cover (see "Removing the Computer Cover" on page 168).
7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 9 See the documentation that came with the drive for instructions on installing any software required for drive operation. 10 Enter system setup and select the appropriate Drive option (see "System Setup" on page 280).
NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 5 If you are removing a floppy drive, pull up the cable release tab to unlock it. 6 Gently lift the data cable from the floppy data cable edge connector. 1 2 1 cable release tab 2 data cable edge connector 7 Disconnect the data cable from the system board.
Installing a Floppy Drive 1 2 3 floppy drive 1 2 screws (3) 3 bracket slots (3) 1 If you are: • Installing a new floppy drive, remove the drive panel insert • Replacing a drive, remove the floppy drive (see "Removing a Floppy Drive" on page 206). 2 Align the screws on the drive with the bracket slots in the computer, and gently position the drive until it clicks into place.
1 2 1 cable release tab 2 floppy drive data cable edge connector 5 Replace the optical drive (see "Optical Drive" on page 204). 6 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 8 Enter system setup and use the Diskette Drive option to enable your new floppy drive (see "System Setup" on page 280).
Removing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 21. 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 3 Remove the computer cover (see "Removing the Computer Cover" on page 168). 4 Remove the optical drive and carefully set it aside (see "Optical Drive" on page 204). NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors.
Replacing a Media Card Reader 1 2 3 media card reader 1 2 screws (3) 3 bracket rails (3) 1 If you are replacing a media card reader, remove the installed media card reader (see "Removing a Media Card Reader" on page 210), and skip to step 3. 2 If you are installing a new media card reader, perform the following steps before continuing to step 3: a Follow the procedures in "Before You Begin" on page 21. b Remove the computer cover (see "Removing the Computer Cover" on page 168).
1 1 media card reader data cable 5 Replace the optical drive (see "Optical Drive" on page 204). 6 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 8 See the documentation that came with the drive for instructions on installing any software required for drive operation.
Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Removing the Processor 1 Follow the procedures in "Before You Begin" on page 21.
5 Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then, pull the lever back to release the processor. 2 3 4 1 5 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 6 Gently remove the processor from the socket.
3 Unpack the new processor, being careful not to touch the underside of the processor. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. 4 If the release lever on the socket is not fully extended, move it to that position. 5 Orient the front and rear alignment-notches on the processor with the front and rear alignmentnotches on the socket. 6 Align the pin-1 corners of the processor and socket.
8 When the processor is fully seated in the socket, close the processor cover. Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket. 9 Pivot the socket release lever back toward the socket and snap it into place to secure the processor. 10 Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grease.
I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 168).
2 4 3 1 5 1 LED board 2 air temperature sensor 3 I/O cable connector 4 mounting screw 5 I/O panel 9 Remove cables from the system board. 10 From inside the computer cover, remove the mounting screw that secures the I/O panel to the computer. 11 Ease the I/O panel back and forth to release its circular tabs from the two holes in the chassis that secure it. 12 Remove the I/O panel from the computer.
Power Supply Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
2 1 1 power supply 2 mounting screw 7 Slide the power supply toward the front of the computer approximately 1 inch. 8 Lift the power supply up and out of the computer. 9 Slide the replacement power supply into place. 10 Replace the screws that secure the power supply to the back of the computer chassis. 11 Reconnect the DC power cables to the system board and drives (see "System Board Components" on page 172 for connector locations).
DC Power Connectors NOTE: The power supply installed in your computer is one of two options as illustrated below. DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 Pin Number Signal Name 18AWG Wire 1 +3.3 VDC Orange 2 +3.
Pin Number Signal Name 18AWG Wire 7 GND Black 8 PS_PWRGOOD* Gray 9 P5AUX Purple 10 V_12P0_DIG Yellow 11 V_12P0_DIG Yellow 12 +3.3 V Orange 13 (optional) +3.
Pin Number Signal Name 18AWG Wire 23 VCC (+5V) Red 24 GND Black *Use 22-AWG wire instead of 18-AWG wire. DC Power Connector P2 3 1 4 2 Pin Number Signal Name 18-AWG Wire 1 GND Black 2 GND Black 3 +12 VDC Yellow 4 +12 VDC Yellow DC Power Connectors P3 Pin Number Signal Name 18-AWG Wire 1 +3.
DC Power Connector P5 Pin Number Signal Name 24-AWG Wire 1 GND Black 2 +5 VDC Red 3 NA NA 4 +3.
Speakers Installing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
Speakers
Ultra Small Form Factor Computer About Your Ultra Small Form Factor Computer NOTICE: Do not place your monitor on the computer. Use a monitor stand. NOTICE: When setting up your computer, secure all cables toward the back of your work area to prevent the cables from being pulled, tangled, or stepped on. NOTE: If you want to orient your computer under a desk top or on a wall surface, use the optional wall-mount bracket. To order this bracket, contact Dell (see "Getting Help" on page 365).
4 power light The power light illuminates and blinks or remains solid to indicate different states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. • Blinking or solid yellow — See "Power Problems" on page 339. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager.
Back View 1 2 4 3 5 6 1 diagnostic lights See "Diagnostic Lights" on page 347 for a description of light codes that can help you troubleshoot problems with your computer. 2 computer cover release knob Rotate this knob in a clockwise direction to remove the cover. 3 security cable slot See "Padlock Ring and Security Cable Slot" on page 274 for information about using the security cable slot.
1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. 2 link integrity light • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. • Yellow — A good connection exists between a 1000-Mbps (1-Gbps) network and the computer.
1 1 cable adapter 2 VGA connector 3 monitor cable Connecting Two Monitors 1 1 cable adapter Use the cable adapter to connect a VGA monitor and a DVI monitor to the DVI-I connector on the back panel. When you connect two monitors, the video driver will detect this connection and activate the multimonitor functionality.
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the AC power adapter before removing the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
Removing the Chassis Intrusion Switch 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover (see "Removing the Computer Cover" on page 232). 3 Disconnect the chassis intrusion switch cable from the system board by using two fingers to squeeze the release mechanism on one side of the connector as you pull to disconnect the cable connector.
Resetting the Chassis Intrusion Detector 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. 3 Select the Chassis Intrusion option and then press the left- or right-arrow key to select Reset. Change the setting to On, On-Silent, or Disabled. NOTE: The default setting is On-Silent.
System Board Components 1 2 3 4 5 6 14 7 8 13 9 12 10 11 1 fan connector (FAN_FRONT) 8 password jumper (PSWD) 2 internal speaker connector (INT_SPKR) 9 hard drive fan connector (FAN_HDD) 3 system board speaker (BEEP) 10 clear CMOS jumper (RTCRST) 4 channel B memory connector (DIMM_2) 11 hard drive power connector (SATA_PWR) 5 channel A memory connector (DIMM_1) 12 fan connector (FAN_REAR) 6 SATA data cable connector (SATA0) 13 intrusion switch connector (INTRUDER) 7 batt
Cable Cover (Optional) Attaching the Cable Cover 1 Ensure that all external device cables are threaded through the hole in the cable cover. 2 Connect all device cables to the connectors on the back of the computer. 3 Hold the bottom of the cable cover so as to align the tabs with the slots on the computer’s back panel. 4 Insert the tabs into the slots and slide the cover to align the ends of the cover with the ends of the chassis (see the illustration) until the cable cover is securely positioned.
1 1 release button 2 Slide the release button, grasp the cable cover, and slide the cover sideways as shown until it stops, and then lift the cable cover up and away. Connecting the AC Power Adapter CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Connect the AC power adapter to the power connector on the back of the computer. Ensure that the latch clicks into place for a secure connection.
1 2 1 grounding source (screw) 2 metal ground connector 4 Connect the AC power cable to the power outlet. The AC power adapter has a status light that is off when the adapter is not plugged into the power outlet, and it is green or amber for the following different states: • green light — solid green indicates that the power adapter is connected to an AC power outlet and to the computer.
1 2 1 240 Ultra Small Form Factor Computer release lever with tab in slot 2 slots (2)
Ultra Small Form Factor Computer Specifications Microprocessor Microprocessor type The following are supported: • Intel® Core™2 • Intel vPro™ • Intel Celeron® Internal cache L1: up to 64 KB; L2: up to 4 MB (depending on your processor) Memory Type 667-MHz or 800-MHz DDR2 SDRAM Memory connectors 2 Memory modules supported 512 MB, 1 GB, or 2 GB non-ECC Minimum memory dual-channel: 1 GB; single-channel: 512 MB Maximum memory 4 GB BIOS address F0000h Computer Information Chipset Intel Q35 Expre
Audio Type ADI 1984 High Definition Audio Stereo conversion 24-bit analog-to-digital; 24-bit digital-to-analog Controllers Drives one serial ATA controller supporting one device Expansion Bus Bus type SATA 1.0a and 2.0; USB 2.0 Bus speed SATA: 1.5 and 3.0 Gbps; USB: 480 Mbps Drives Internal/External one D-module bay for an optical drive, second hard drive, or floppy drive one bay for a 3.
Key Combinations in Microsoft® Windows® XP, brings up the Windows Security window; in MS-DOS® mode, restarts (reboots) the computer or starts embedded system setup (during system start-up only) automatically starts the computer from the network environment specified by the remote boot environment (PXE) rather than from one of the devices in the system setup Boot Sequence option (during start-up only) or displays a boot device menu th
Power DC external power supply: NOTE: Power consumption from an AC power source can be zero when the computer is unplugged from that power source. However, the computer draws a minute amount of power from the internal coin cell battery even when the computer is not drawing power from the AC power source. Wattage 220 W Heat dissipation 751 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply rating.
Environmental Temperature: Operating 10° to 30°C (50° to 86°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) Storage 27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec) Altitude: Operating –15.
Ultra Small Form Factor Computer Specifications
Drives Your computer supports: • One SATA (serial ATA) hard drive • One optional Dell D-module optical drive, second hard drive, or floppy drive in the module bay (See "Module Bay" on page 255 for information on installing and removing devices in the module bay.) General Installation Guidelines NOTE: For information on installing D-module drives, see the documentation that came with your optional device.
Power Cable Connectors 1 2 1 power cable 2 power input connector Connecting and Disconnecting Drive Cables When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end. When removing a cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the power supply before removing the hard drive. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
1 2 3 4 1 hard drive 2 drive rails (2) 3 data cable connector 4 power cable connector 7 Disconnect the data and power cables from the drive connectors. 8 Remove the four screws that secure the drive rails to the existing hard drive, and attach the drive rails to the replacement hard drive.
1 2 3 1 drive 2 drive rails (2) 3 screws (4) NOTICE: Serial ATA data and power connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. When connecting cables to a drive, ensure that the connectors are oriented properly before you attach the cables to the drive. 9 Attach the data and power cables to the hard drive connectors, ensuring that the connectors are properly oriented before connecting them.
11 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 12 Replace the cable cover, if used. See the documentation that came with the drive for instructions on installing any software required for drive operation. 13 Reboot the computer. 14 Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system.
3 Remove the hard drive fan: a Remove the screw that secures the fan release tab to the hard drive bracket. b Press down on the fan release tab, and then slide the fan towards the front of the computer so that its side tabs are free of the corresponding slots in the hard drive bracket. c Lift to remove the fan from the hard drive bracket. d Unplug the fan.
4 Replace the hard drive fan: 254 a Plug the fan into the computer. b Align the four side tabs and release tab on the fan with the five corresponding slots on the hard drive bracket. c Slide the release tab beneath the metal housing covering its slot, and then slide the fan towards the back of the computer. d Replace the screw to secure the fan release tab to the hard drive bracket.
Module Bay CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You can install a Dell™ removable device such as a floppy drive, optical drive, or second hard drive in the module bay. You can also install an airbay (filler blank) in the bay if you do not plan to install a drive. Your Dell computer ships with either an optical drive or an airbay (filler blank) installed in the module bay.
1 2 1 bottom of computer 2 security screw 2 If the module bay contains a device that is locked with the locking switch, remove the cover (see "Removing the Computer Cover" on page 232) and lift the module locking switch to the unlocked position. If a security screw is also used, remove the screw.
1 module locking switch 1 3 Press the device latch release so that the latch release pops out.
NOTICE: Do not place any heavy objects on top of the computer. Doing so may bend the chassis and cause difficulty in removing a module device. 4 Pull the device by the latch release to remove the device from the module bay. 1 1 latch release 5 Slide the new device into the module bay. 6 If desired, you may lock the new device in the module bay by moving the module locking switch to the locked position (you must remove the computer cover to use the locking switch).
Securing a Device in the Module Bay 1 To secure a device in the module bay, your computer is equipped with a module locking switch. To use this switch: a Remove the computer cover (see "Removing the Computer Cover" on page 232). b Gently press the module locking switch down until it locks into place. c Replace the computer cover (see "Replacing the Computer Cover" on page 317). The module cannot be removed from the computer until you lift the module locking switch into its unlocked position.
1 2 260 Module Bay 1 bottom of computer 2 security screw
Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: When replacing the processor, do not touch the underside of the new processor. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
4 Remove the heat sink: a Press the release lever on the retention base until the heat sink is released. 1 2 3 4 1 top of heat sink 2 heat sink 3 retention base 4 release tab b Gently lift the heat sink from the processor. c Lay the heat sink down on its top, with the thermal grease facing upward. NOTICE: Unless a new heat sink is required for the new processor, reuse the original heat sink assembly when you replace the processor.
2 3 4 1 5 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 6 Unpack the new processor, being careful not to touch the underside of the processor. 7 If the release lever on the socket is not fully extended, move it to that position.
2 1 3 9 4 5 6 7 8 1 processor cover 6 release lever 2 tab 7 front alignment-notch 3 processor 8 socket and processor pin-1 indicator 4 processor socket 9 rear alignment-notch 5 center cover latch If you are installing a processor replacement kit from Dell, return the processor to Dell in the same package in which your replacement kit was sent. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
1 2 3 1 heat sink 2 retention base 3 release lever 15 Lower the heat sink onto the processor at a 45-degree angle so that one end of the heat sink fits securely under the tab opposite the release tab on the retention base. 16 Re-assemble the shroud. 17 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 18 Replace the cable cover, if used (see "Cable Cover (Optional)" on page 237).
Processor
Speakers Installing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
Removing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 21.
Advanced Features LegacySelect Technology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell custom-factory integration.
Active Management Technology Intel Active Management Technology (iAMT) provides secure systems management capabilities that reduce IT costs and allow better discovery, healing, and protection of networked computing assets. With iAMT, computers can be managed regardless of whether the computer is on, off, or the operating system is hung. NOTE: iAMT can be configured using Dell Client Manager (DCM) 2.1.1 or later. For complete information on how to configure iAMT, see the Dell Client Manager 2.1.
Out of Band Management The term "out of band" refers to the ability to manage the computer in the absence of an operating system or with the operating system in an unusable state, or with the computer powered off. The only requirement for managing such a computer is for AMT capability to be enabled and a network cable plugged into the integrated network adapter. NOTE: Power is supplied to the DIMMs even when the computer is turned off.
Alert Standard Format ASF is a DMTF management standard that specifies "pre-operating system" or "operating system-absent" alerting techniques. The standard is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep mode or the computer is turned off. ASF is designed to supersede previous operating-system-absent alerting technologies. Your computer supports the following ASF version 1.03 and 2.
IT Assistant configures, manages, and monitors computers and other devices on a corporate network. IT Assistant manages assets, configurations, events (alerts), and security for computers equipped with industry-standard management software. It supports instrumentation that conforms to SNMP and CIM industry standards. For information on IT Assistant, see the Dell OpenManage IT Assistant User’s Guide available on the Dell Support website at support.dell.com.
Physical Security Chassis Intrusion Detection NOTE: When the administrator password is enabled, you must know the administrator password before you can reset the Chassis Intrusion setting. This (optional on some computers) feature, if installed and enabled, detects that the chassis was opened and alerts the user. To change the Chassis Intrusion setting: 1 Enter system setup (see "Entering System Setup" on page 280). 2 Press the down-arrow keys to move to the System Security option.
• Attach a commercially available antitheft device to the security cable slot on the top of the computer. NOTE: On the ultra small form factor computer, the security cable slot is located on the back of the computer (see "Back View" on page 229). NOTE: Before you purchase an antitheft device, make sure that it works with the security cable slot on your computer. Antitheft devices usually include a segment of metal-stranded cable with an attached locking device and key.
d Press to exit the setup program. e If prompted, click Save/Exit. 2 Activate the TPM setup program: a Restart the computer and press during the Power On Self Test to enter the system setup program. b Select Security→ TPM Activation and press . c Under TPM Activation, select Activate and press . NOTE: You only need to activate TPM once. d Once the process is complete, the computer either restarts automatically or prompts you to restart your computer.
special programs. Using smart cards can improve computer security by combining something a user has (the smart card) with something only the user should know (a PIN) to provide more secure userauthentication than passwords alone. The fingerprint reader is a device that you can use to help keep your Dell™ computer secure. The reader is a strip sensor located on a peripheral device for your computer.
Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. 4 Press . If the new system password is less than 32 characters, the whole field fills with placeholders. Then the option heading changes to Verify Password, followed by another empty 32-character field in square brackets. 5 To confirm your password, type it a second time and press .
4 Press twice to clear the existing system password. The setting changes to Not Set. If Not Set is displayed, the system password is deleted. If Not Set is not displayed, press to restart the computer, and then repeat steps 3 and 4. 5 To assign a new password, follow the procedure in "Assigning a System Password" on page 277. 6 Exit system setup.
If you do not type the correct password, the computer lets you view, but not modify, system setup options. NOTE: You can use Password Status in conjunction with Admin Password to protect the system password from unauthorized changes. Deleting or Changing an Existing Administrator Password To change an existing administrator password, you must know the administrator password. 1 Enter system setup (see "Entering System Setup" on page 280). 2 Type the administrator password at the prompt.
System Setup Screens The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, active options field, and key functions. Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features.
PCI Info Identifies any installed PCI or PCI Express cards. None of these fields can be modified. Date/Time Displays current date and time settings. Boot Sequence The computer attempts to boot from the sequence of devices specified in this list. This option allows you to control/modify the boot sequence (see "Boot Sequence" on page 287). Drives Diskette Drive (Internal default) This option enables or disables the floppy drive. The options are Off, Internal, USB, and Read Only.
USB Controller (On default) Enables or disables the internal USB controller. No Boot enables the controller but disables the ability to boot from a USB device. NOTE: Operating systems with USB support will recognize USB floppy drives regardless of the No Boot setting. Rear Quad/Triad USB Enables or disables the upper USB ports on the back of the computer. (On default) Rear Dual USB Enables or disables the lower USB ports on the back of the computer.
Performance HyperThreading (On default) The hyperthreading option is displayed if the installed processor supports hyperthreading. Determines whether the physical processor appears as one or two logical processors. The performance of some applications improves with additional logical processors. On enables hyperthreading. Multiple CPU Core (On default) Virtualization (Off default) Determines whether the processor will have one or two cores enabled. On enables the second core.
Admin Password (Not Set default) System Password (Not Set default) SATA 0-n Password (Not Set default) Displays the current status of your system setup program’s password security feature and allows you to verify and assign a new admin password. Displays the current status of the computer’s system password security feature and allows a new system password to be assigned and verified.
Auto Power On (Off default) Auto Power Time Sets the computer to automatically turn on. Off disables this feature. Everyday turns the computer on every day at the time set in Auto Power Time. Weekdays turns the computer on every day from Monday through Friday at the time set in Auto Power Time. NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector. Sets time to automatically turn on the computer.
Numlock Key (On default) POST Hotkeys (Setup & Boot Menu default) Determines the functionality of the numeric keys on the right side of your keyboard. Off commands the right keypad keys to function as arrows. On commands the right keypad keys to function as numbers. Determines whether the sign-on screen displays a message stating the keystroke sequence that is required to enter the Setup program or the Quickboot feature. Setup & Boot Menu displays both messages (F2=Setup and F12=Boot Menu).
NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to USB in system setup (see "System Setup" on page 280). 1 If you are booting to a USB device, connect the USB device to a USB connector. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop.
Floppy Drive 1 In system setup, set the Diskette Drive option to USB. 2 Save and exit system setup. 3 Connect the USB floppy drive, insert a bootable floppy, and re-boot the computer.
Ultra Small Form Factor Computer Jumper Setting Description PSWD Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
5 Connect your computer and monitor to electrical outlets, and turn them on. 6 After the Microsoft® Windows® desktop appears on your computer, shut down your computer (see "Turning Off Your Computer" on page 21). 7 Turn off the monitor and disconnect it from the electrical outlet. 8 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board. 9 Open the computer cover.
Hyperthreading and Multi-Core Technology Hyperthreading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors that are capable of performing certain tasks simultaneously. Multi-core processors contain two or more physical computational units inside a single CPU package, thereby increasing computing efficiency and multi-tasking ability. Intel has implemented this technology in its Dual-Core and Quad-Core processors.
To immediately activate standby mode without a period of inactivity, click Start→ Turn Off Computer→ Stand by. To exit from standby mode, press a key on the keyboard or move the mouse. Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive, and then completely turning off the computer. When the computer exits from hibernate mode, the desktop is restored to the state it was in prior to entering hibernate mode.
The Power schemes drop-down menu displays the following schemes: • Always On (default) — If you want to use your computer with no power conservation. • Home/Office Desk — If you want your home or office computer to run with little power conservation. • Portable/Laptop — If your computer is a portable computer that you use for traveling. • Presentation — If you want your computer to run without interruption (using no power conservation).
Sleep Mode Sleep mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits sleep mode, it returns to the same operating state it was in before entering sleep mode. To enter sleep mode in Windows Vista, click Start menu, and then click Sleep. , click the arrow in the lower-right corner of the Start To exit sleep mode, press a key on the keyboard or move the mouse.
Verifying That RAID Is Working Your computer displays information pertaining to your RAID configuration at start-up, before loading the operating system. If RAID is not configured, the message none defined appears under RAID Volumes, followed by a list of the physical drives installed in your computer. If a RAID volume is identified, you can then check the Status field to determine the current state of your RAID configuration.
RAID Level 1 Configuration RAID level 1 uses a data-redundancy storage technique known as mirroring to enhance data integrity. When data is written to the primary drive, the data is also duplicated, or mirrored, on the second drive in the configuration.
5 Press the left- and right-arrow keys to highlight Save/Exit, and press to exit system setup and resume the boot process. Configuring Your Computer for RAID Using the Intel RAID Option ROM Utility NOTE: Although any size of drives may be used to create a RAID configuration when using the Intel RAID Option ROM utility, ideally the drives should be of equal size.
4 Enter a RAID volume name or accept the default and press . 5 Use the up- and down-arrow keys to select RAID1(Mirror) and press . 6 Select the desired capacity for the volume, and press . The default value is the maximum available size. 7 Press to create the volume. 8 Press to confirm that you want to create the RAID volume. 9 Confirm that the correct volume configuration is displayed on the main Intel RAID Option ROM utility screen.
6 In the Specify Volume Size window, click the Volume Size desired, and then click Next. 7 Click Finish to create the volume, or click Back to make changes. Creating a RAID Level 1 Configuration NOTE: When you perform this operation, all data on the RAID drives is lost. 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 297).
Migrating to a RAID Level 0 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 297). 2 Click the Start button and point to All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console to launch the Intel Storage Utility. NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode. 3 On the Actions menu, select Create RAID Volume From Existing Hard Drive to launch the Migration Wizard.
6 From the drop-down box, select RAID 1 as the RAID level. NOTE: Select the hard drive that you want to use as your source hard drive (it should be the hard drive containing the data or operating system files that you want to keep on the RAID volume). 7 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next.
Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. A coin-cell battery maintains computer configuration, date, and time information.
NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board. NOTICE: To avoid damage to the battery connector, you must firmly support the connector while removing the battery. 5 Remove the system battery.
7 Replace the computer cover (see "Replacing the Computer Cover" on page 317). 8 Enter system setup (see "Entering System Setup" on page 280) and restore the settings you recorded in step 1. 9 Properly dispose of the old battery as described in the Product Information Guide.
Battery
Replacing the System Board Removing the System Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers 1 Follow the procedures in "Before You Begin" on page 21. 2 Remove the computer cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
Mini Tower System Board Screws 2 1 308 Replacing the System Board 1 mini tower system board 2 screws (9)
Desktop System Board Screws 2 1 1 desktop system board 2 screws (9) Replacing the System Board 309
Small Form Factor System Board Screws 2 1 310 Replacing the System Board 1 small form factor system board 2 screws (7)
Ultra Small Form Factor System Board Screws 1 1 ultra small form factor system board 2 screws (10) 2 Place the system board assembly that you just removed next to the replacement system board to ensure it is identical. Replacing the System Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers 1 Gently align the board into the chassis and slide it toward the back of the computer. 2 Replace the screws on the system board.
Replacing the System Board
Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see the appropriate specifications for your system in this book. DDR2 Memory Overview • When installed in pairs, DDR2 memory modules should be of matched memory size and speed.
. B A A matched pair of modules in DIMM connectors 1 and 2 (white securing clips) B matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips) NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
1 2 3 1 memory connector closest to processor 2 securing clips (2) 3 memory connector 4 Align the notch on the bottom of the module with the crossbar in the connector. 3 2 1 4 1 cutouts (2) 4 crossbar 2 memory module 3 notch NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 5 Insert the module into the connector until the module snaps into position.
6 Replace the computer cover (see "Replacing the Computer Cover" on page 317). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on. 8 When the message appears stating that memory size has changed, press to continue. 9 Log on to your computer. 10 Right-click the My Computer icon on your Windows desktop and click Properties. 11 Click the General tab.
Replacing the Computer Cover Mini-Tower, Desktop, and Small Form Factor Computers CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra parts are left inside the computer.
1 Follow the procedures in "Before You Begin" on page 21. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 2 If applicable, remove the cable cover (see "Cable Cover (Optional)" on page 237). 3 Replace the computer cover: a Tilting the cover slightly, align it with the retaining strip at the back of the system.
Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Use the following guidelines when installing your computer in an enclosure. NOTICE: The operating temperature specifications indicated in this guide reflect the maximum ambient operating temperature. The room’s ambient temperature needs to be a consideration when installing your computer in an enclosure.
Installing Your Computer in an Enclosure
• If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 centimeters (2 inch) of clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.
• 322 Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. • Use a can of compressed air to remove dust from between the keys on the keyboard.
Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation. CDs and DVDs If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge.
Microsoft® Windows® Features Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.
4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings→ Next.
6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk. 2 Click Start→ Run. 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer→ Next.
Setting Up a Home and Office Network Connecting to a Network Adapter To connect a network cable: NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer. Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on the screen. Windows Vista To make changes to your network setup in Microsoft® Windows Vista®: 1 Click the Windows Vista Start button, , and then click Network→ Network and Sharing Center. 2 Click Set up a connection or network. 3 Select the type of network connection you want to make and follow the instructions on the screen. 4 When finished, close the Network and Sharing Center.
Microsoft Windows XP Features
Troubleshooting Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
Drive Problems CHECK THE CARD SEATING AND CABLE — 1 Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the computer cover (see the appropriate "Removing the Computer Cover" section for your computer). 2 Ensure that each card is firmly seated in its connector. Reseat any loose cards. 3 Ensure that all cables are firmly connected to their corresponding connectors on the cards. If any cables appear loose, reconnect them.
ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE — Windows XP: • Click Start and click My Computer. Windows Vista®: • Click the Windows Vista Start button and click Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E — • Insert another disc to eliminate the possibility that the original drive is defective.
3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen.
Windows Vista: 1 Click Start → All Programs→ Modem Diagnostic Tool. 2 Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers. VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S — Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem Options→ Modems.
I N S E R T B O O T A B L E M E D I A — Insert a bootable floppy disk, CD, or DVD. N O N - S YS T E M D I S K E R R O R — Remove the floppy disk from the floppy drive and restart your computer. N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I N — Close all windows and open the program that you want to use. In some cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first.
3 Click to select the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY U S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , C D S , O R DVD S SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed. R E I N S T A L L T H E M O U S E D R I V E R — See "Drivers" on page 356. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems" on page 358.
• Ensure that the main power cable and front panel cable are securely connected to the system board (see the "System Board Components" section for your computer). • Perform the power supply self-test, if applicable (see "Power Supply Self-Test" on page 340). I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R — The computer is receiving electrical power, but an internal power problem may exist. • Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
To perform the power supply self-test: 1 Turn your computer off and disconnect the computer from the electrical outlet. 2 Disconnect the DC power supply connectors from the system board and all internal devices.
Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Printer. 2 If the printer is listed, right-click the printer icon. 3 Click Properties and click Ports. 4 Adjust the settings, as needed. REINSTALL THE PRINTER DRIVER — SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. — Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
CHECK THE MONITOR POWER LIGHT — • If the power light is lit or blinking, the monitor has power. • If the power light is off, firmly press the button to ensure that the monitor is turned on. • If the power light is blinking, press a key on the keyboard or move the mouse to resume normal operation. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• • • • If the power light is off, the computer is either turned off or is not receiving power. – Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. – If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. – Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
Power Light Problem Description Blinks green several A configuration error exists. times and then turns off 346 Suggested Resolution Check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 347). Solid yellow The Dell Diagnostics is running a If the Dell Diagnostics is running, test, or a device on the system board allow the testing to complete. may be faulty or incorrectly installed.
Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.
Light Pattern Problem Description Suggested Resolution A possible floppy drive or hard drive failure has Reseat all power and data cables. occurred. 348 A possible USB failure has occurred. Reinstall all USB devices and check all cable connections. No memory modules are detected. • If two or more memory modules are installed, remove the modules (see "Removing Memory" on page 316), then reinstall one module (see "Installing Memory" on page 314) and restart the computer.
Light Pattern Problem Description A possible expansion card failure has occurred. Suggested Resolution 1 Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer (see the "Cards" section for your computer). 2 If the problem persists, reinstall the card you removed, then remove a different card and restart the computer. 3 Repeat this process for each expansion card installed.
Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. Reseating the memory modules may correct the following beep code errors.
Code Cause 3-4-2 Screen retrace failure 3-4-3 Search for video ROM failure 4-2-1 No timer tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in protected mode 4-3-1 Memory failure above address 0FFFFh 4-3-3 Timer-chip counter 2 failure 4-3-4 Time-of-day clock stopped 4-4-1 Serial or parallel port test failure 4-4-2 Failure to decompress code to shadowed memory 4-4-3 Math-coprocessor test failure 4-4-4 Cache test failure System Messages NOTE: If the mess
Message Possible Cause Corrective Action CH-2 Timer Error An error is occurring on the timer on the system board. See "Contacting Dell" on page 370 for instructions on obtaining technical assistance. CMOS Battery State Low The system configuration information in the system setup program is incorrect or the battery charge may be low. Enter the system setup program (see "System Setup" on page 280), verify the system configuration, and then restart the computer.
Message Possible Cause Corrective Action Keyboard Error The BIOS has detected a stuck key. Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard. KB/Interface Error An error occurred with the keyboard connector. Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard.
4 Use the up- and down-arrow keys to select Diagnostics from the boot menu and then press . The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. • Answer any questions that appear. • If failures are detected, write down the error code(s) and see "Contacting Dell" on page 370.
8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to run (see "Dell Diagnostics Main Menu" on page 355). Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices.
Tab Function Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings.
Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Microsoft Windows Vista® 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.
If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 359) to return your computer to the operating state that existed before you installed the new driver. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.
To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Windows Vista: 1 Click the Windows Vista start button , and click Help and Support.
Starting System Restore Windows XP: NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts. Windows Vista: 1 Click Start .
Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space.
The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.
4 Restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press .
Getting Help Obtaining Assistance CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1 Complete the procedures in "Troubleshooting" on page 331. 2 Run the Dell Diagnostics (see "Dell Diagnostics" on page 353). 3 Make a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 369) and fill it out. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.
• Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. • Electronic Support Service mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.
Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 370. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com.
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 369). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. For customers in the United States, call 800-WWW.DELL (800.999.3355). Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.
Warranty Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
Warranty
FCC Notices (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules.
FCC Notices (US Only)
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR.
expansion slot — A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus. ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.
Hyperthreading — hyperthreading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).
LPT — line print terminal — The designation for a parallel connection to a printer or other parallel device. M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes.
maintaining computer configuration information such as date, time, and other system setup options that you can set. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down. O Plug-and-Play — The ability of the computer to automatically configure devices.
read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals. SATA — serial ATA — A faster, serial version of the ATA (IDE) interface. ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface for errors.
S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file. system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program. standby mode — A power management mode that shuts down all unnecessary computer operations to save energy.
UTP — unshielded twisted pair — Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.
Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it.
Glossary
