Quick Reference Guide

Quick Reference Guide 35
Memory modules are detected, but a
memory failure has occurred.
• If you have one memory module
installed, reinstall it and restart the
computer. For information on
reinstalling memory modules, see your
online
User’s Guide .
• If you have two or more memory
modules installed, remove the modules,
reinstall one module, and then restart
the computer. If the computer starts
normally, reinstall an additional module.
Continue until you have identified a
faulty module or reinstalled all modules
without error.
• If available, install properly working
memory of the same type into your
computer.
• If the problem persists,
contact Dell . For
information on contacting Dell, see your
online
User’s Guide .
A possible expansion card failure has
occurred.
1 Determine if a conflict exists by
removing a card (not a graphics card)
and restarting the computer. For
information on removing an expansion
card see your online
User’s Guide .
2 If the problem persists, reinstall the card
that you removed, then remove a
different card and restart the computer.
3 Repeat this process for each card
installed. If the computer starts
normally, troubleshoot the last card
removed from the computer for resource
conflicts (see "Resolving Software and
Hardware Incompatibilities" in your
online
User’s Guide ).
4 If the problem persists, contact Dell . For
information on contacting Dell, see your
online
User’s Guide .
Light Pattern Problem Description Suggested Resolution
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