book.book Page 1 Friday, August 25, 2006 2:27 PM Dell™ OptiPlex™ 740 Quick Reference Guide Models DCSM, DCNE w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Friday, August 25, 2006 2:27 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
book.book Page 3 Friday, August 25, 2006 2:27 PM Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting Up Your Computer System Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mini Tower Computer — Front View . . . . . . . . Mini Tower Computer — Back View . . . . . . . . Mini Tower Computer — Back-Panel Connectors . Desktop Computer — Front View . . . . . . . . . .
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book.book Page 5 Friday, August 25, 2006 2:27 PM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • • Drivers and Utilities CD (also known as ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.
book.book Page 6 Friday, August 25, 2006 2:27 PM What Are You Looking For? Find It Here • • • • Dell™ OptiPlex™ User’s Guide How to remove and replace parts Specifications How to configure system settings How to troubleshoot and solve problems Microsoft Windows XP Help and Support Center 1 Click Start→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User’s Guide for your computer. The User’s Guide is also available on the optional Drivers and Utilities CD.
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book.book Page 8 Friday, August 25, 2006 2:27 PM NOTE: Before you install any devices or software that did not ship with your computer, read the documentation that came with the device or software, or contact the vendor to verify that the device or software is compatible with your computer and operating system. You must complete all the steps to properly set up your computer. See the appropriate figures that follow the instructions.
book.book Page 9 Friday, August 25, 2006 2:27 PM 4 Connect the speakers. NOTICE: To avoid damaging your computer, set the manual voltage-selection switch for the voltage that most closely matches the AC power available in your location. NOTICE: In Japan, the voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V. 5 Verify that the voltage selection switch is set correctly for your location. Your computer has a manual voltage-selection switch.
book.book Page 10 Friday, August 25, 2006 2:27 PM 6 Connect power cables to the computer, monitor, and devices and connect the other ends of the power cables to electrical outlets.
book.book Page 11 Friday, August 25, 2006 2:27 PM System Views Mini Tower Computer — Front View 1 2 3 11 4 10 5 9 6 7 8 1 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. 2 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 3 flexbay drive Can contain an optional floppy drive or an optional media card reader.
book.book Page 12 Friday, August 25, 2006 2:27 PM 5 USB 2.0 connectors (2) Use the USB connectors on the front of the computer for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices. It is recommended that you use the USB connectors on the back of the computer for devices that typically remain connected, such as printers and keyboards.
book.book Page 13 Friday, August 25, 2006 2:27 PM Mini Tower Computer — Back View 1 2 3 4 5 6 1 cover release latch This latch allows you to open the computer cover. 2 padlock ring Insert a padlock to lock the computer cover. 3 power connector Insert the power cable into this connector.
book.book Page 14 Friday, August 25, 2006 2:27 PM voltage selection switch 4 Your computer is equipped with a manual voltage-selection switch. To avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: The voltage-selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
book.book Page 15 Friday, August 25, 2006 2:27 PM 3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector.
book.book Page 16 Friday, August 25, 2006 2:27 PM Desktop Computer — Front View 12 1 USB 2.0 connectors (2) 11 10 3 2 1 9 8 7 6 5 4 Use the USB connectors on the front of the computer for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User’s Guide for more information about booting to a USB device).
book.book Page 17 Friday, August 25, 2006 2:27 PM 5 power light The power light illuminates and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. • Blinking or solid amber — See "Power Problems" in your online User’s Guide.
book.book Page 18 Friday, August 25, 2006 2:27 PM 4 voltage selection switch Your computer is equipped with a manual voltage-selection switch. To avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: The voltage-selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
book.book Page 19 Friday, August 25, 2006 2:27 PM 3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector.
book.book Page 20 Friday, August 25, 2006 2:27 PM Before You Begin NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your computer. 1 Shut down the operating system: a Save and close any open files, exit any open programs, click the Start button, and then click Shut Down. b In the Shut Down window, select the Shut Down option from the drop-menu and then click OK. The computer turns off after the operating system shutdown process finishes.
book.book Page 21 Friday, August 25, 2006 2:27 PM 5 Remove the computer cover: • Remove the mini tower computer cover (see "Mini Tower Computer" on page 21). • Remove the desktop computer cover (see "Desktop Computer" on page 23). NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
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book.book Page 23 Friday, August 25, 2006 2:27 PM Desktop Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin" on page 20. 2 If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
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book.book Page 30 Friday, August 25, 2006 2:27 PM Solving Problems Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com.
book.book Page 31 Friday, August 25, 2006 2:27 PM Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only.
book.book Page 32 Friday, August 25, 2006 2:27 PM 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell. For information on contacting Dell, see your online User’s Guide. NOTE: The Service Tag for your computer is located at the top of each test screen.
book.book Page 33 Friday, August 25, 2006 2:27 PM Power Light Problem Description Blinks green several A configuration error exists. times and then turns off Solid yellow Suggested Resolution Check Diagnostic Lights to see if the specific problem is identified (see "Diagnostic Lights" on page 34). The Dell Diagnostics is running a If the Dell Diagnostics is running, allow the test, or a device on the system board testing to complete. may be faulty or incorrectly installed.
book.book Page 34 Friday, August 25, 2006 2:27 PM Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes.
book.book Page 35 Friday, August 25, 2006 2:27 PM Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer. For information on reinstalling memory modules, see your online User’s Guide. • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer.
book.book Page 36 Friday, August 25, 2006 2:27 PM Light Pattern Problem Description Suggested Resolution A possible graphics card failure has occurred. • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer. • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell. For information on contacting Dell, see your online User’s Guide.
book.book Page 37 Friday, August 25, 2006 2:27 PM Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist. • Verify that the memory modules that you are installing are compatible with your computer. • If the problem persists, contact Dell. For information on contacting Dell, see your online User’s Guide.
book.book Page 38 Friday, August 25, 2006 2:27 PM Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. If your computer beeps during start-up: 1 Write down the beep code.
book.book Page 39 Friday, August 25, 2006 2:27 PM Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
book.book Page 40 Friday, August 25, 2006 2:27 PM Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To verify that System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
book.book Page 41 Friday, August 25, 2006 2:27 PM The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive.
book.book Page 42 Friday, August 25, 2006 2:27 PM 8 At the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next. 9 If the Modem Dialing Information screen appears, enter the requested information and click Next. 10 Enter the date, time, and time zone in the Date and Time Settings window, and click Next. 11 If the Networking Settings screen appears, click Typical and click Next.
book.book Page 43 Friday, August 25, 2006 2:27 PM 3 Click OK to continue. To complete the installation, respond to the prompts offered by the installation program. 4 Click Next at the Welcome Dell System Owner screen. 5 Select the appropriate System Model, Operating System, Device Type, and Topic. Drivers for Your Computer To display a list of device drivers for your computer: 1 Click My Drivers in the Topic drop-down menu.
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