Reference Guide

Getting help
Topics:
• Contacting Dell
Contacting Dell
Prerequisites
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
About this task
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
Steps
1. Go to Dell Support for Meeting Space.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
NOTE:
For Logitech JumpStart support see, Logitech JumpStart.
Complete the support request form, including the Logitech Tap or SmartDock Serial number of the product and add a
description of the issue. The JumpStart services are delivered in English and you will get a response within one business
day. To learn more about Logitech JumpStart, please visit our Frequently Asked Questions at lthe Logitech JumpStart
site. If you have trouble using the service, mail to [e-mail].
NOTE: You have Logitech Room Solution for Microsoft Teams Rooms with Logitech JumpStart services. Your purchase
includes access to expert resources that support the initial integration of your room solution with the software,
networks, and systems used for Microsoft Teams Rooms and Microsoft Skype for Business meetings. Dell support team
will help resolve your issue and/or create a plan of action to gain normal operation of your room system for 90 days from
the date of purchase
NOTE: For Logitech, support and warranty, go to Logitech Support for Microsoft Teams Rooms
NOTE: For MIcrosoft Global support see, Microsoft Global support phone numbers
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18 Getting help