Users Guide

Solving Problems: Dell OptiPlex 320 User's Guide
file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/solving.htm[5/22/2015 10:43:16 AM]
CD and DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Adjust the Windows volume control —
Click the speaker icon in the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
Check the speakers and subwoofer — See Sound and Speaker Problems.
Problems writing to a CD/DVD-RW drive
Close other programs — The CD/DVD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
Turn off Standby mode in Windows before writing to a CD/DVD-RW disc — See Power Management
.
Hard drive problems
Running the Dell IDE Hard Drive Diagnostics —
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard
drive failure.
1. Turn on your computer (if your computer is already on, restart it).
2. When F2 = Setup appears in the upper-right corner of the screen, press <Ctrl><Alt><d>.
3. Follow the instructions on the screen.
Run Check Disk —
1. Click the Start button and click My Computer.
2. Right-click Local Disk C:.
3. Click Properties.
4. Click the Tools tab.
5. Under Error-checking, click Check Now.
6. Click Scan for and attempt recovery of bad sectors.
7. Click Start.
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.