Dell OptiPlex 320 User's Guide Dell™ OptiPlex™ 320 User's Guide Mini Tower Computer Desktop Computer file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/index.
Dell OptiPlex 320 User's Guide Dell™ OptiPlex™ 320 User's Guide Mini Tower Computer About Your Computer Finding Information Mini Tower Computer Mini Tower Computer Specifications Advanced Features Cleaning Your Computer Connecting Multiple Monitors Reinstalling Drivers and the Operating System Solving Problems Microsoft® Windows® XP Features Troubleshooting Tools and Utilities Getting Help Warranty FCC Notice (U.S.
Dell OptiPlex 320 User's Guide Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, OptiPlex, Inspiron, Dimension, Latitude, Dell Precision, DellNet, TravelLite, Dell OpenManage, PowerVault, Axim, PowerEdge, PowerConnect, and PowerApp are trademarks of Dell Inc.
Dell OptiPlex 320 User's Guide Dell™ OptiPlex™ 320 User's Guide Desktop Computer About Your Computer Finding Information Desktop Computer Desktop Computer Specifications Advanced Features Connecting Multiple Monitors Cleaning Your Computer Reinstalling Drivers and the Operating System Solving Problems Microsoft® Windows® XP Features Troubleshooting Tools and Utilities Getting Help Warranty FCC Notice (U.S.
Dell OptiPlex 320 User's Guide STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Finding Information: Dell OptiPlex 320 User's Guide Back to Contents Page Finding Information Dell™ OptiPlex™ 320 User's Guide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
Finding Information: Dell OptiPlex 320 User's Guide NOTE: This document is available as a PDF at support.dell.com. Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement Service Tag and Express Service Code Microsoft Windows License Label Dell™ Product Information Guide Service Tag and Microsoft® Windows® License These labels are located on your computer.
Finding Information: Dell OptiPlex 320 User's Guide 1. Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2. Select Drivers & Downloads and click Go. 3. Click your operating system and search for the keyword Desktop System Software. NOTE: The support.dell.com user interface may vary depending on your selections.
Mini Tower Computer: Dell OptiPlex 320 User's Guide Back to Contents Page Mini Tower Computer Dell™ OptiPlex™ 320 User's Guide About Your Mini Tower Computer Inside Your Computer About Your Mini Tower Computer Front View 1 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. 2 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 3 floppy Insert a floppy disk into this drive.
Mini Tower Computer: Dell OptiPlex 320 User's Guide drive 4 hard-drive activity light This light flickers when the hard drive is in use. 5 USB 2.0 Use the USB connectors on the front of the computer for devices that you connectors connect occasionally, such as joysticks or cameras, or for bootable USB devices (2) (see System Setup for more information about booting to a USB device).
Mini Tower Computer: Dell OptiPlex 320 User's Guide 1 cover release latch This latch allows you to open the computer cover. 2 padlock ring Insert a padlock to lock the computer cover. 3 power connector Insert the power cable into this connector. 4 voltage selection switch (may not be available on certain computers) Your computer is equipped with either an auto-sensing voltage selector or a manual voltage-selection switch.
Mini Tower Computer: Dell OptiPlex 320 User's Guide 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see System Setup Options.
Mini Tower Computer: Dell OptiPlex 320 User's Guide NOTE: If you purchased an optional graphics card, this connector will be covered by a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap. 10 serial connector Connect a serial device, such as a handheld device, to the serial port. The default designation is COM1 for serial connector 1. For more information, see System Setup Options.
Mini Tower Computer: Dell OptiPlex 320 User's Guide 1 fan connector (FAN) 10 SATA drive connectors (SATA2, SATA3) 2 password jumper (PSWD) 11 internal buzzer (SPKR1) 3 processor connector (CPU) 12 RTC reset jumper (RTCRST) 4 processor power connector (12VPOWER) 13 battery socket (BATT) 5 front-panel connector (FNT_PANEL) 14 PCI Express x16 card connector 6 memory module connectors (DIMM_1, DIMM_2) 15 PCI card connectors (2) 7 SATA drive connectors (SATA0, SATA1) 16 floppy drive connector (FLOP
Mini Tower Computer Specifications: Dell OptiPlex 320 User's Guide Back to Contents Page Mini Tower Computer Specifications Dell™ OptiPlex™ 320 User's Guide Microprocessor Microprocessor type Intel® Pentium 4® or Celeron® processor internal cache up to 2 MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533- or 667-MHz DDR2 SDRAM Memory connectors two Memory modules supported 256-MB, 512-MB, or 1-GB non-ECC Minimum memory 256 MB Maximum memory 4 GB BIOS address F00
Mini Tower Computer Specifications: Dell OptiPlex 320 User's Guide Stereo conversion 24-bit analog-to-digital; 24-bit digital-toanalog Controllers Drives up to two SATA hard drives and up to two SATA or IDE optical drives, one optional floppy drive Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A USB 2.0 Bus speed PCI: 133 MB/s PCI Express x16: 8 GB/s bidirectional speed SATA: 1.5 Gbps and 3.
Mini Tower Computer Specifications: Dell OptiPlex 320 User's Guide System board connectors: IDE 40-pin connector (supports two devices) SATA four 7-pin connectors Floppy drive 34-pin connector Serial 12-pin connector for optional serial port card Fan 5-pin connector PCI 2.
Mini Tower Computer Specifications: Dell OptiPlex 320 User's Guide Power DC power supply: Wattage 305 W Heat dissipation 164 W maximum Voltage 90 to 135 V at 60 Hz; 180 to 264 V at 50 Hz; 100 V at 50/60 Hz for Japanese computers Backup battery 3-V CR2032 lithium coin cell Physical Height 41.4 cm (16.3 inches) Width 18.5 cm (7.3 inches) Depth 43.9 cm (17.3 inches) Weight 12.34 kg (27.
Advanced Features: Dell OptiPlex 320 User's Guide Back to Contents Page Advanced Features Dell™ OptiPlex™ 320 User's Guide LegacySelect Technology Control Booting to a USB Device Manageability Clearing Forgotten Passwords Security Clearing CMOS Settings Password Protection Hyper-Threading System Setup Power Management LegacySelect Technology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-dri
Advanced Features: Dell OptiPlex 320 User's Guide Padlock Ring and Security Cable Slot Use one of the following methods to secure your computer: Use a padlock alone or a padlock and looped security cable with the padlock ring. A padlock alone prevents the computer from being opened. A security cable looped around a stationary object is used in conjunction with a padlock to prevent unauthorized movement of the computer.
Advanced Features: Dell OptiPlex 320 User's Guide 3. Type your new system password. You can use up to 32 characters. To erase a character when entering your password, press or the leftarrow key. The password is not case-sensitive. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. 4. Press .
Advanced Features: Dell OptiPlex 320 User's Guide 4. Press to disable the existing system password. 5. Confirm that Not Set is displayed for the System Password option. If Not Set is displayed, the system password is deleted. If Not Set is not displayed, press to restart the computer, and then repeat step 3 through step 5. To assign a new password, follow the procedure in Assigning a System Password. 6. Exit system setup.
Advanced Features: Dell OptiPlex 320 User's Guide If you do not type the correct password, the computer lets you view, but not modify, system setup options. NOTE: You can use Password Status in conjunction with Admin Password to protect the system password from unauthorized changes. Deleting or Changing an Existing Administrator Password To change an existing administrator password, you must know the administrator password. 1. Enter system setup (see Entering System Setup). 2.
Advanced Features: Dell OptiPlex 320 User's Guide screen is divided into three areas: the options list, active options field, and key functions. Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features. Option Field — This field contains information about each option.
Advanced Features: Dell OptiPlex 320 User's Guide Reporting (Off default) Onboard Devices Integrated Enables or disables the integrated NIC controller. Settings are On, Off, and On w/ PXE. When the On w/ NIC PXE setting is active, if a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list. (On default) Integrated Enables or disables the onboard audio controller. Settings are Off, On, and No Boot.
Advanced Features: Dell OptiPlex 320 User's Guide Value systems do not complete installation when the max CPUID function supported is greater than 3. (Off default) HDD Acoustic Mode (Bypass default) Quiet — The hard drive operates at its most quiet setting. Performance — The hard drive operates at its maximum speed. Bypass — Your computer does not test or change the current acoustics mode setting. Suggested — The hard drive operates at the level suggested by the drive manufacturer.
Advanced Features: Dell OptiPlex 320 User's Guide Wake-Up This option allows the system to power up when a Network Interface Controller or Remote Wakeup-capable modem receives a wake up signal. (Off default) On is the default setting. On w/ Boot to NIC will allow the computer to attempt to boot from a network prior to using the boot sequence. NOTE: Normally, the system can be powered up remotely from suspend mode, hibernate mode, or when powered off.
Advanced Features: Dell OptiPlex 320 User's Guide Onboard or USB CD-ROM Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer generates an error message. Expansion Card Name — If you have installed a bootable expansion card, it may appear in the boot list. The computer attempts to boot from the expansion card.
Advanced Features: Dell OptiPlex 320 User's Guide Memory Key 1. Insert the memory key into a USB port and restart the computer. 2. When F12 = Boot Menu appears in the upper-right corner of the screen, press . The BIOS detects the device and adds the USB device option to the boot menu. 3. From the boot menu, select the number that appears next to the USB device. The computer boots to the USB device. Floppy Drive 1. In system setup, set the Diskette Drive option to USB. 2. Save and exit system setup.
Advanced Features: Dell OptiPlex 320 User's Guide Jumper Setting Description PSWD Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered 3. Replace the computer cover (see Replacing the Computer Cover). 4. Connect your computer and monitor to electrical outlets, and turn them on. 5.
Advanced Features: Dell OptiPlex 320 User's Guide 11. Connect your computer and devices to electrical outlets, and turn them on. NOTE: This procedure enables the password feature. When you enter system setup (see Entering System Setup), both system and administrator password options appear as Not Set—meaning that the password feature is enabled but no password is assigned. 12. Assign a new system and/or administrator password.
Advanced Features: Dell OptiPlex 320 User's Guide Your computer can be set to use less power when you are not working. You control the power usage through the operating system installed on your computer and certain option settings in system setup (see System Setup). These periods of reduced power are called "sleep modes." NOTE: All components installed in the computer must support the hibernate and/or standby mode feature(s) and have the appropriate drivers loaded to enter either of these sleep modes.
Cleaning Your Computer: Dell OptiPlex 320 User's Guide Back to Contents Page Cleaning Your Computer Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water.
Cleaning Your Computer: Dell OptiPlex 320 User's Guide CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1. Hold the disc by its outer edge. You can also touch the inside edge of the center hole.
Connecting Multiple Monitors: Dell OptiPlex 320 User's Guide Back to Contents Page Connecting Multiple Monitors Dell™ OptiPlex™ 320 User's Guide Before Connecting Mutiple Monitors or a Monitor and a Television to Your Computer Connecting Two to Three Monitors Using Surround View Connecting Dual Monitors or a Monitor and a Television to a Graphics Card Changing the Display Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Produc
Connecting Multiple Monitors: Dell OptiPlex 320 User's Guide 3. Make the appropriate connections for the second device that you are connecting. DVI monitor: Connect the DVI connector on the monitor to the DVI (white) connector on the graphics card in the back of the computer. VGA monitor: Connect the VGA connector on the monitor to the optional DVI adapter and then connect the adapter to the DVI (white) connector on the graphics card in the back of the computer.
Reinstalling Drivers and the Operating System: Dell OptiPlex 320 User's Guide Back to Contents Page Reinstalling Drivers and the Operating System Dell™ OptiPlex™ 320 User's Guide Drivers Using Microsoft® Windows® XP System Restore Reinstalling Microsoft Windows XP CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Reinstalling Drivers and the Operating System: Dell OptiPlex 320 User's Guide If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see Reinstalling Drivers and the Operating System). Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD (Resource CD) provide approved drivers for Dell™ computers.
Reinstalling Drivers and the Operating System: Dell OptiPlex 320 User's Guide drivers for your system configuration. 5. Click the appropriate driver and follow the instructions to download the driver for your computer. To view a list of all available drivers for your computer, click Drivers in the Topic drop-down menu. To access the help files on the Drivers and Utilities CD, click the question mark button or the Help link at the top of the screen.
Reinstalling Drivers and the Operating System: Dell OptiPlex 320 User's Guide Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1. Click the Start button, point to All Programs® Accessories® System Tools, and then click System Restore. 2. Click Undo my last restoration and click Next. 3. Click Next.
Reinstalling Drivers and the Operating System: Dell OptiPlex 320 User's Guide To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed. The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating System CD provides options for reinstalling Windows XP.
Reinstalling Drivers and the Operating System: Dell OptiPlex 320 User's Guide 11. If the Networking Settings screen appears, click Typical and click Next. 12. If you are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration, enter your selections. If you are unsure of your settings, accept the default selections. Windows XP installs the operating system components and configures the computer. The computer automatically restarts.
Solving Problems: Dell OptiPlex 320 User's Guide Back to Contents Page Solving Problems Dell™ OptiPlex™ 320 User's Guide Battery Problems Power Problems Drive Problems Printer Problems Keyboard Problems Restoring Default Settings Lockups and Software Problems Serial or Parallel Device Problems Memory Problems Sound and Speaker Problems Mouse Problems Video and Monitor Problems Network Problems Battery Problems Fill out the Diagnostics Checklist before you complete th
Solving Problems: Dell OptiPlex 320 User's Guide CD and DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Adjust the Windows volume control — Click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up by clicking the slidebar and dragging it up. Ensure that the sound is not muted by clicking any boxes that are checked.
Solving Problems: Dell OptiPlex 320 User's Guide Check the keyboard cable — Ensure that the keyboard cable is firmly connected to the computer. Shut down the computer, reconnect the keyboard cable as shown in the Quick Reference Guide for your computer, and then restart the computer. Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. Remove keyboard extension cables and connect the keyboard directly to the computer.
Solving Problems: Dell OptiPlex 320 User's Guide A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. Check the software documentation — If necessary, uninstall and then reinstall the program.
Solving Problems: Dell OptiPlex 320 User's Guide If you receive an insufficient memory message — Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory (see Memory). Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see Memory). Run the Dell Diagnostics (see Dell Diagnostics).
Solving Problems: Dell OptiPlex 320 User's Guide Check for software and hardware conflicts — See Resolving Software and Hardware Incompatibilities. Network Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Solving Problems: Dell OptiPlex 320 User's Guide The computer is receiving electrical power, but an internal power problem might exist. Ensure that the voltage selection switch is set to match the AC power at your location (if applicable). Ensure that the processor power cable is securely connected to the system board.
Solving Problems: Dell OptiPlex 320 User's Guide 1. Turn on or restart your computer. 2. When Press to Enter Setup appears in the upper-right corner of the screen, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. 3. Under System Management, select the Maintenance option and follow the directions on the screen (see System Setup).
Solving Problems: Dell OptiPlex 320 User's Guide Enable digital mode — Your speakers do not work if the CD drive is operating in analog mode. 1. 2. 3. 4. 5. 6. Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. Click Sounds and Audio Devices. Click the Hardware tab. Double-click the name of your CD drive. Click the Properties tab Check the Enable digital CD audio for this CD-ROM device box.
Solving Problems: Dell OptiPlex 320 User's Guide Check the monitor cable connection — If you purchased a graphics card, ensure that the monitor is connected to the card. Ensure that your monitor is properly connected (see the Quick Reference Guide that came with your computer). If you are using a video extension cable and removing the cable solves the problem, the cable is defective. Swap the computer and monitor power cables to determine if the power cable is defective.
Microsoft® Windows® XP Features : Dell OptiPlex 320 User's Guide Back to Contents Page Microsoft® Windows® XP Features Dell™ OptiPlex™ 320 User's Guide Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer.
Microsoft® Windows® XP Features : Dell OptiPlex 320 User's Guide To transfer data to the new computer: 1. On the Now go to your old computer screen on the new computer, click Next. 2. On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3.
Microsoft® Windows® XP Features : Dell OptiPlex 320 User's Guide Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 1. Connect the network cable to the network adapter connector on the back of your computer.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide Back to Contents Page Troubleshooting Tools and Utilities Dell™ OptiPlex™ 320 User's Guide Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error Messages Resolving Software and Hardware Incompatibilities Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide 1. Insert the optional Drivers and Utilities CD. See Finding Information for information about the optional Drivers and Utilities CD. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. When the computer starts normally, the patterns or codes on the lights change as the boot process completes.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide into your computer. If the problem persists, contact Dell (see Contacting Dell). Memory modules are detected, but a memory configuration or compatibility error exists. Ensure that no special memory module/memory connector placement requirements exist (see Memory). Verify that the memory modules that you are installing are compatible with your computer (see Memory). If the problem persists, (see Contacting Dell). A failure has occurred.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide 3-3-2 Invalid NVRAM configuration 3-3-4 Video Memory test failure 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 3-4-3 Search for video ROM failure 4-2-1 No timer tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in protected mode 4-3-1 Memory failure above address 0FFFFh 4-3-3 Timer-chip counter 2 failure 4-3-4 Time-of-day clock stopped 4-4-1 Serial or parallel port tes
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide Controller has failed — See Drive Problems. Data error — See Drive Problems. Decreasing available memory — See Lockups and Software Problems. Diskette drive 0 seek failure — See Drive Problems. Diskette read failure — See Drive Problems. Diskette subsystem reset failed — Run the Dell Diagnostics. See Dell Diagnostics. Diskette write protected — Slide the write-protect notch on the floppy disk to the open position.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide Memory double word logic failure at address, read value expecting value — Memory odd/even logic failure at address, read value expecting value — Memory write/read failure at address, read value expecting value — Memory size in CMOS invalid — See Lockups and Software Problems. No boot device available — If the floppy drive is your boot device, ensure that a bootable floppy disk is in the drive.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide Run the Windows error-checking utility to check the file structure on the floppy disk or hard drive. See Windows Help for instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the floppy disk or hard drive. Seek error — See Drive Problems. Shutdown failure — Run the Dell Diagnostics. See Dell Diagnostics.
Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide Incorrectly configured devices are indicated by a yellow exclamation point (!) or a red X if the device has been disabled. 5. Double-click any device marked with an exclamation point to display the Properties window. The Device status area in the Properties window reports the devices that need to be re-configured. 6. Reconfigure the devices or remove the devices from the Device Manager.
Getting Help: Dell OptiPlex 320 User's Guide Back to Contents Page Getting Help Dell™ OptiPlex™ 320 User's Guide Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1.
Getting Help: Dell OptiPlex 320 User's Guide www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la/ (Latin American countries) www.dell.ca (Canada only) Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. Electronic Support Service mobile_support@us.dell.com support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.
Getting Help: Dell OptiPlex 320 User's Guide Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region in Contacting Dell.
Getting Help: Dell OptiPlex 320 User's Guide Address: Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system's start-up files.
Getting Help: Dell OptiPlex 320 User's Guide Website: www.dell.com.ar E-mail: la-techsupport@dell.com Argentina (Buenos Aires) E-mail for desktop and portable computers: la-techsupport@dell.com International Access Code: 00 E-mail for servers and EMC® storage products: la_enterprise@dell.
Getting Help: Dell OptiPlex 320 User's Guide Switchboard 02 481 91 00 Website: www.dell.com/bm Bermuda E-mail: la-techsupport@dell.com General Support 1-877-890-0751 Website: www.dell.com/bo Bolivia E-mail: la-techsupport@dell.com General Support Brazil International Access Code: 00 Country Code: 55 City Code: 51 British Virgin Islands Brunei Country Code: 673 toll-free: 800-10-0238 Website: www.dell.com/br E-mail: la-techsupport@dell.
Getting Help: Dell OptiPlex 320 User's Guide Precision™) China (Xiamen) Country Code: 86 City Code: 592 toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, switches, routers, and so on) toll-free: 800 858 2920 Technical Support (printers) toll-free: 800 858 2311 Customer Care toll-free: 800 858 2060 Customer Care Fax 592 818 1308 Home and Small Business toll-free: 800 858 2222 Preferred Accounts Division toll-free: 800
Getting Help: Dell OptiPlex 320 User's Guide Switchboard Fax (Home/Small Business) 3287 5001 Website: www.dell.com/dm Dominica E-mail: la-techsupport@dell.com General Support toll-free: 1-866-278-6821 Website: www.dell.com/do Dominican Republic E-mail: la-techsupport@dell.com General Support 1-800-156-1588 Website: www.dell.com/ec E-mail: la-techsupport@dell.
Getting Help: Dell OptiPlex 320 User's Guide Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.
Getting Help: Dell OptiPlex 320 User's Guide E-mail: dell_direct_support@dell.
Getting Help: Dell OptiPlex 320 User's Guide International Access Code: 001 Country Code: 81 City Code: 44 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Latin America Technical Support outside of Japan (PDAs, projectors, printers, routers) 81-44-556-3468 Faxbox Service 044-556-3490 24-Hour Automated Order Status Service 044-556-3801 Customer Care 044-556-4240 Business Sales Division (up to 400 employees) 044-556-1465 Preferred Accounts Division Sales (over 400 emplo
Getting Help: Dell OptiPlex 320 User's Guide Corporate Sales toll-free: 1 800 888 213 E-mail: la-techsupport@dell.com Customer Technical Support 001-877-384-8979 or 001-877-269-3383 Mexico International Access Code: 00 Sales Country Code: 52 Customer Service Main Montserrat Netherlands Antilles 50-81-8800 or 01-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 E-mail: la-techsupport@dell.com General Support toll-free: 1-866-278-6822 E-mail: la-techsupport@dell.
Getting Help: Dell OptiPlex 320 User's Guide General Support Peru 011-800-507-1264 E-mail: la-techsupport@dell.com General Support 0800-50-669 Website: support.euro.dell.com Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22 E-mail: pl_support_tech@dell.com Customer Service Phone Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal Website: support.euro.dell.
Getting Help: Dell OptiPlex 320 User's Guide Technical Support International Access Code: 00 Country Code: 421 Customer Care 02 5441 5727 420 22537 2707 Fax 02 5441 8328 Tech Fax 02 5441 8328 Switchboard (Sales) 02 5441 7585 Website: support.euro.dell.com South Africa (Johannesburg) International Access Code: E-mail: dell_za_support@dell.
Getting Help: Dell OptiPlex 320 User's Guide City Code: 22 Customer Care (Home and Small Business) 0848 802 202 Customer Care (Corporate) 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Website: support.ap.dell.com E-mail: ap_support@dell.
Getting Help: Dell OptiPlex 320 User's Guide Technical Support Technical Support for XPS computers only 0870 366 4180 Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) 0870 908 0500 Technical Support for all other products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 Website: www.dell.com/uy Uruguay E-mail: la-techsupport@dell.
Getting Help: Dell OptiPlex 320 User's Guide Venezuela E-mail: la-techsupport@dell.com General Support 0800-100-4752 Back to Contents Page file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/gethelp.
Warranty : Dell OptiPlex 320 User's Guide Back to Contents Page Warranty Dell™ OptiPlex™ 320 User's Guide Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
FCC Notice (U.S. Only): Dell OptiPlex 320 User's Guide Back to Contents Page FCC Notice (U.S. Only) Dell™ OptiPlex™ 320 User's Guide FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
Before You Begin: Dell OptiPlex 320 User's Guide Back to Contents Page Before You Begin Dell™ OptiPlex™ 320 User's Guide Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer.
Before You Begin: Dell OptiPlex 320 User's Guide Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Removing the Computer Cover: Dell OptiPlex 320 User's Guide Back to Contents Page Removing the Computer Cover Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1. Follow the procedures in Before You Begin. 2.
Removing the Computer Cover: Dell OptiPlex 320 User's Guide 3 padlock ring Back to Contents Page file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_remov.
I/O Panel: Dell OptiPlex 320 User's Guide Back to Contents Page I/O Panel Dell™ OptiPlex™ 320 User's Guide Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
I/O Panel: Dell OptiPlex 320 User's Guide 3 I/O panel 4 I/O cable connector Replacing the I/O Panel 1. To replace the I/O panel, follow the removal procedure in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place, and use the notch on the I/O panel bracket to help seat the panel. Back to Contents Page file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_iopan.
Drives: Dell OptiPlex 320 User's Guide Back to Contents Page Drives Dell™ OptiPlex™ 320 User's Guide General Installation Guidelines Hard Drive Drive-Panel Inserts Floppy Drive CD/DVD Drive Your computer supports: Up to two SATA (serial ATA) hard drives One optional floppy drive Up to two CD or DVD drives NOTE: Due to the limited number of drive bays and IDE controllers on this computer, you will not be able to connect all supported devices at once.
Drives: Dell OptiPlex 320 User's Guide Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the system board. Data Cable Connectors IDE Data Cable Connector SATA Data Cable Connector 1 colored stripe on IDE cable 2 data cable connector 3 system board connector Connect IDE CD/DVD drives to the connector labeled "IDE" on the system board. Connect SATA CD/DVD drives to the connector labeled "SATA2" or "SATA3.
Drives: Dell OptiPlex 320 User's Guide 1 power cable 2 power input connector Connecting and Disconnecting Drive Cables Most connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Keyed connectors ensure that the pin-1 wire in the cable (indicated by the colored stripe along one edge of the IDE cable—SATA cables do not use a colored stripe) goes to the pin-1 end of the connector.
Drives: Dell OptiPlex 320 User's Guide 1 hard-drive data cable 2 hard-drive data connector on system board 3 power cable 5. Press the blue release tabs on each side of the drive towards each other and slide the drive up and out of the computer. 1 hard drive file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_drive.
Drives: Dell OptiPlex 320 User's Guide 2 release tabs (2) Installing a Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer. 3. If your replacement hard drive does not have the plastic hard-drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive. Snap the bracket onto the new drive. 1 hard drive 2 hard-drive bracket 4.
Drives: Dell OptiPlex 320 User's Guide 5. Connect the power and data cables to the drive. 1 hard-drive data cable 2 hard-drive data connector on system board 3 power cable 6. Ensure that the data cable is securely connected to the connector on the system board. 7. Check all connectors to ensure that they are properly cabled and firmly seated. file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_drive.
Drives: Dell OptiPlex 320 User's Guide 8. Replace the computer cover (see Replacing the Computer Cover). 9. If the drive you just installed is the primary drive, insert bootable media into your boot drive. See the documentation that came with the drive for instructions on installing any software required for drive operation. 10. Enter system setup and update the appropriate Primary Drive option (0 or 1). See Entering System Setup. 11. Exit system setup, and reboot the computer. 12.
Drives: Dell OptiPlex 320 User's Guide 5. Move the first hard drive from the upper bay to the lower bay: a. Disconnect the power and the data cables from the back of the first hard drive. b. Press in on the blue release tabs on each side of the drive and slide the first hard drive up and out of the upper bay. c. Gently slide the first hard drive into the lower bay until it clicks into place. 6. Gently slide the new hard drive into the upper bay until it clicks into place. 7.
Drives: Dell OptiPlex 320 User's Guide 1 hard-drive data cable 2 hard-drive data connector on system board (SATA0 or SATA1) 3 power cable 10. Replace the computer cover (see Replacing the Computer Cover). Drive-Panel Inserts 1. Follow the procedures in Before You Begin. 2. Remove the drive panel by sliding the drive release latch downward to open the panel. Then, remove the drive panel from the hinges. file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_drive.
Drives: Dell OptiPlex 320 User's Guide 1 drive panel 2 release tab 3 drive-panel insert 3. Find the drive-panel insert in front of the drive bay that you want to use. 4. Gently press the release tab of the insert to remove it from the drive panel. 1 CD/DVD-drive panel insert 2 floppy-drive panel insert 3 holder for shoulder screws 5. Reattach the drive panel to the front of the computer. file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_drive.
Drives: Dell OptiPlex 320 User's Guide The drive panel only fits when it is correctly oriented. Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Removing the Floppy Drive 1. Follow the procedures in Before You Begin. 2.
Drives: Dell OptiPlex 320 User's Guide 1 floppy drive 2 drive release latch 5. If you are replacing the floppy drive, see Installing the Floppy Drive. Otherwise, replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 6. Replace the computer cover (see Replacing the Computer Cover). Installing the Floppy Drive 1. If you are replacing a floppy drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive. 2.
Drives: Dell OptiPlex 320 User's Guide 1 floppy drive 2 shoulder screws (4) 3 shoulder screw slots (2) 4. Attach the power and data cables to the floppy drive. 1 power cable file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_drive.
Drives: Dell OptiPlex 320 User's Guide 2 floppy-drive cable 3 floppy-drive connector (FLOPPY) 5. Replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 6. Replace the computer cover (see Replacing the Computer Cover). 7. Enter system setup and use the Diskette Drive option to enable your new floppy drive (see Entering System Setup). 8. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).
Drives: Dell OptiPlex 320 User's Guide 2 drive release latch 5. If you are replacing the CD/DVD drive, see Installing a CD/DVD Drive. Otherwise, replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 6. Replace the computer cover (see Replacing the Computer Cover). Installing a CD/DVD Drive 1. Follow the procedures in Before You Begin. 2.
Drives: Dell OptiPlex 320 User's Guide 1 CD/DVD drive 2 shoulder screws (3) 3 shoulder screw slots (2) 6. Connect the power and data cables to the drive and to the system board. NOTE: The CD/DVD drive cable may be a SATA cable, which looks different than the IDE cable in the image below. For information on SATA cable connectors, see General Installation Guidelines. file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_drive.
Drives: Dell OptiPlex 320 User's Guide 1 power cable 2 CD/DVD data cable 3 CD/DVD drive connector 7. Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 8. Replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 9. Replace the computer cover (see Replacing the Computer Cover). 10. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide Back to Contents Page PCI and PCI Express Cards Dell™ OptiPlex™ 320 User's Guide Installing a Expansion Card Removing an Expansion Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide 1 alignment guide 4 card connector 2 card 5 release tab 3 card-edge connector 6 card retention latch 3. Open the card retention mechanism that secures the card in place from the top: a. Place your thumb on the top of the card retention mechanism and grip the bottom of the retention mechanism with your fingers. b. With your free hand, gently squeeze the sides of the card retention mechanism to release it from the tab slots holding it in place. c.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide 1 card fully seated 2 card not fully seated 3 bracket caught outside of slot 4 bracket within slot 9. Before you replace and lower the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide. 10. Gently press down on the card retention mechanism to secure the adapter bracket in place. 11.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide integrated network connector on the back panel of the computer. 16. Install any drivers required for the card as described in the card documentation. Removing an Expansion Card 1. Follow the procedures in Before You Begin. 2. Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide 7. Before you replace and lower the card retention mechanism, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide. 1 card fully seated 2 card not fully seated 3 bracket within slot 4 bracket caught outside of slot 8. Gently press down on the card retention mechanism to secure the adapter bracket in place. 9.
Power Supply: Dell OptiPlex 320 User's Guide Back to Contents Page Power Supply Dell™ OptiPlex™ 320 User's Guide Replacing the Power Supply DC Power Connectors Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Power Supply: Dell OptiPlex 320 User's Guide 1 release button 2 power supply 3 screws (4) 4 AC power connector 5. Slide the power supply approximately 1 inch towards the front of the computer. 6. Lift the power supply up and out of the computer. 7. Slide the replacement power supply into place. 8. Replace the screws that secure the power supply to the back of the computer chassis. 9. Reconnect the DC power cables to the power supply. 10. Connect the AC power cable to the AC power connector. 11.
Power Supply: Dell OptiPlex 320 User's Guide DC Power Connector P1 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 GND Black 4 VCC (+5 V) Red 5 GND Black 6 VCC (+5 V) Red 7 GND Black 8 PS_PWRGOOD Gray 9 P5AUX Purple 10 V_12P0_DIG Yellow 11 V_12P0_DIG Yellow 12 +3.3 VDC Orange 13 +3.3 VDC Orange 14 -12 V* Blue file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_pwrsp.
Power Supply: Dell OptiPlex 320 User's Guide 15 GND Black 16 PWR_PS_ON Green 17 GND Black 18 GND Black 19 GND Black 20 NC N/C 21 VCC (+5 V) Red 22 VCC (+5 V) Red 23 VCC (+5 V) Red 24 GND Black *Use 22-AWG wire instead of 18-AWG wire. DC Power Connector P2 Pin Number Signal Name 18-AWG Wire 1 GND Black 2 GND Black 3 +12 VDC Yellow 4 +12 VDC Yellow DC Power Connectors P3 and P5 Pin Number Signal name 18-AWG Wire 1 +3.
Power Supply: Dell OptiPlex 320 User's Guide 6 +12 VDC Yellow DC Power Connector P7 Pin Number Signal Name 22-AWG Wire 1 +5 VDC Red 2 GND Black 3 GND Black 4 +12 VDC Yellow DC Power Connectors P8 and P9 Pin Number Signal name 18-AWG Wire 1 +12 VDC Yellow 2 GND Black 3 GND Black 4 +5 VDC Red Back to Contents Page file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_pwrsp.
Processor: Dell OptiPlex 320 User's Guide Back to Contents Page Processor Dell™ OptiPlex™ 320 User's Guide Removing the Processor Installing the Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Processor: Dell OptiPlex 320 User's Guide replace the processor. 4. Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then, pull the lever back to release the processor. 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 5. Gently remove the processor from the socket.
Processor: Dell OptiPlex 320 User's Guide 3. If the release lever on the socket is not fully extended, move it to that position. 4. Orient the front and rear alignment-notches on the processor with the front and rear alignment- notches on the socket. 5. Align the pin-1 corners of the processor and socket.
Processor: Dell OptiPlex 320 User's Guide b. Rotate the heat sink assembly down towards the computer base and tighten the two captive screws. NOTICE: Ensure that the heat sink assembly is correctly seated and secure. 1 heat sink assembly 2 heat-sink assembly bracket 3 captive screw housing (2) 12. Replace the computer cover (see Replacing the Computer Cover). Back to Contents Page file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/mt_cpu.
Battery: Dell OptiPlex 320 User's Guide Back to Contents Page Battery Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Battery: Dell OptiPlex 320 User's Guide 1 system battery 2 positive side of battery connector 3 battery socket tab 4 battery socket NOTICE: To avoid damage to the battery connector, you must firmly support the connector while replacing the battery. 5. Install the new system battery. a. Support the battery connector by pressing down firmly on the positive side of the connector. b. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector. c.
System Board: Dell OptiPlex 320 User's Guide Back to Contents Page System Board Dell™ OptiPlex™ 320 User's Guide Replacing the System Board Removing the System Board 1. Follow the procedures in Before You Begin. CAUTION: To guard against the electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
System Board: Dell OptiPlex 320 User's Guide 1 system board 2 screws (10) 6. Slide the system board assembly toward the front of the computer, and then lift the board up and away. 7. Place the system board assembly that you just removed next to the replacement system board to ensure it is identical. Replacing the System Board 1. Gently align the board into the chassis and slide it toward the back of the computer. 2. Replace the screws on the system board. 3.
Memory: Dell OptiPlex 320 User's Guide Back to Contents Page Memory Dell™ OptiPlex™ 320 User's Guide DDR2 Memory Overview Addressing Memory With 4-GB Configurations (32-bit Operating Systems Only) Removing Memory Installing Memory For information on the type of memory supported by your computer, see the "Memory" section of the specifications for your computer: Mini Tower Computer Specifications Desktop Computer Specifications NOTICE: Before you install new memory modules, download the most recent
Memory: Dell OptiPlex 320 User's Guide Systems Only) This computer supports a maximum of 4 GB of memory when you use two 2-GB DIMMs. Current 32-bit operating systems, such as Microsoft® Windows® XP, can use a maximum of 4 GB of address space; however, the amount of memory available to the operating system is less than that installed. Certain components within the computer require address space in the 4-GB range. Any address space reserved for these components cannot be used by computer memory.
Memory: Dell OptiPlex 320 User's Guide 2 securing clip (2) 3. Remove the memory module. To install memory, see Installing Memory. 4. Replace the computer cover (see Replacing the Computer Cover). Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Memory: Dell OptiPlex 320 User's Guide 1 cutouts (2) 2 memory module 3 notch 4 crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 4. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 5. Replace the computer cover (see Replacing the Computer Cover). 6.
Replacing the Computer Cover: Dell OptiPlex 320 User's Guide Back to Contents Page Replacing the Computer Cover Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2.
Glossary: Dell OptiPlex 320 User's Guide Back to Contents Page Glossary Dell™ OptiPlex™ 320 User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
Glossary: Dell OptiPlex 320 User's Guide bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits. C C — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water. cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device.
Glossary: Dell OptiPlex 320 User's Guide to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR.
Glossary: Dell OptiPlex 320 User's Guide extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed. F Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water.
Glossary: Dell OptiPlex 320 User's Guide measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment. IDE — integrated device electronics — An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive.
Glossary: Dell OptiPlex 320 User's Guide Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One million bytes per second.
Glossary: Dell OptiPlex 320 User's Guide P parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards.
Glossary: Dell OptiPlex 320 User's Guide RFI — radio frequency interference — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light. ROM — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the computer.
Glossary: Dell OptiPlex 320 User's Guide 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out — A connector used to attach a TV or digital audio device to the computer. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.
Glossary: Dell OptiPlex 320 User's Guide video mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters. video resolution — See resolution.
Glossary: Dell OptiPlex 320 User's Guide file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/glossary.
Desktop Computer: Dell OptiPlex 320 User's Guide Back to Contents Page Desktop Computer Dell™ OptiPlex™ 320 User's Guide About Your Desktop Computer Inside Your Computer About Your Desktop Computer Front View 1 USB 2.0 Use the USB connectors on the front of the computer for devices that you connectors connect occasionally, such as joysticks or cameras, or for bootable USB devices (2) (see System Setup for more information about booting to a USB device).
Desktop Computer: Dell OptiPlex 320 User's Guide Blinking green — The computer is in a power-saving mode. Blinking or solid amber — See Power Problems To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see Power Management.
Desktop Computer: Dell OptiPlex 320 User's Guide 6 cover release latch Use this latch to open the computer cover. Back-Panel Connectors 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see System Setup Options.
Desktop Computer: Dell OptiPlex 320 User's Guide 8 USB 2.0 connectors (4) Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. 9 video connector Plug the cable from your VGA-compatible monitor into the blue connector. NOTE: If you purchased an optional graphics card, this connector will be covered by a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap.
Desktop Computer: Dell OptiPlex 320 User's Guide 1 fan connector (FAN) 9 CD/DVD drive connector (IDE) 2 password jumper (PSWD) 10 internal buzzer (SPKR1) 3 processor connector (CPU) 11 RTC reset jumper (RTCRST) 4 processor power connector (12VPOWER) 12 battery socket (BATT) 5 front-panel connector (FNT_PANEL) 13 PCI Express x16 card connector 6 memory module connectors (DIMM_1, DIMM_2) 14 PCI card connector (2) 7 serial ATA drive connectors (SATA0, SATA1) 15 floppy drive connector (FLOPPY) 8
Desktop Computer Specifications: Dell OptiPlex 320 User's Guide Back to Contents Page Desktop Computer Specifications Dell™ OptiPlex™ 320 User's Guide Microprocessor Microprocessor type Intel® Pentium 4® or Celeron® processor internal cache up to 2 MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533- or 667-MHz DDR2 SDRAM Memory connectors 2 Memory modules supported 256-MB, 512-MB, or 1-GB non-ECC Minimum memory 256 MB Maximum memory 4 GB BIOS address F0000h Com
Desktop Computer Specifications: Dell OptiPlex 320 User's Guide Stereo conversion 24-bit analog-to-digital; 24-bit digital-toanalog Controllers Drives up to two SATA hard drives, one optional floppy drive and one optional SATA or IDE optical drive Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A USB 2.0 Bus speed PCI: 133 MB/s PCI Express x16: 8 GB/s bidirectional speed SATA: 1.5 Gbps and 3.
Desktop Computer Specifications: Dell OptiPlex 320 User's Guide 2.0–compliant connectors Audio three back-panel connectors for line-in, line-out, and microphone; one front-panel connector for headphones System board connectors: IDE 40-pin connector (supports one device) SATA two 7-pin connectors Floppy drive 34-pin connector Serial 12-pin connector for optional serial port card Fan 5-pin connector PCI 2.
Desktop Computer Specifications: Dell OptiPlex 320 User's Guide Diagnostic lights four lights on the front panel (see Diagnostic Lights) Standby power light AUX_PWR on the system board Power DC power supply: Wattage 280 W Heat dissipation 150 W maximum Voltage 90 to 135 V at 60 Hz; 180 to 264 V at 50 Hz; 100 V at 50/60Hz for Japanese computers Backup battery 3-V CR2032 lithium coin cell Physical Height 11.4 cm (4.5 inches) Width 39.9 cm (15.7 inches) Depth 35.3 cm (13.9 inches) Weight 10.
Removing the Computer Cover: Dell OptiPlex 320 User's Guide Back to Contents Page Removing the Computer Cover Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1. Follow the procedures in Before You Begin. 2.
Removing the Computer Cover: Dell OptiPlex 320 User's Guide file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/dt_remov.
I/O Panel: Dell OptiPlex 320 User's Guide Back to Contents Page I/O Panel Dell™ OptiPlex™ 320 User's Guide Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
I/O Panel: Dell OptiPlex 320 User's Guide 4 I/O connector pull-loop Replacing the I/O Panel 1. To replace the I/O panel, follow the removal procedures in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place and use the notch on the I/O panel bracket to help seat the card. Back to Contents Page file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/dt_iopan.
Drives: Dell OptiPlex 320 User's Guide Back to Contents Page Drives Dell™ OptiPlex™ 320 User's Guide General Installation Guidelines CD/DVD Drive Floppy Drive Hard Drive Your computer supports: Up to two SATA (serial ATA) hard drives One optional floppy drive One optional CD or DVD drive 1 CD/DVD drive 2 floppy drive 3 hard drive General Installation Guidelines Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and
Drives: Dell OptiPlex 320 User's Guide IDE Drive Connector Serial ATA Connector 1 colored stripe on IDE cable 2 interface cable connector 3 interface connector Connect an IDE CD/DVD drive to the connector labeled "IDE" on the system board. Connect a SATA CD/DVD drive to the connector labeled "SATA1." SATA hard drives should be connected to the connectors labeled "SATA0" or "SATA1" on the system board. To locate system board connectors, see System Board Components.
Drives: Dell OptiPlex 320 User's Guide hole on the other connector. Keyed connectors ensure that the pin-1 wire in the cable (indicated by the colored stripe along one edge of the IDE cable—SATA cables do not use a colored stripe) goes to the pin-1 end of the connector. The pin-1 end of a connector on a board or a card is usually indicated by a silk-screened "1" printed directly on the board or card. When removing an IDE data cable, grasp the colored pull-tab and pull until the connector detaches.
Drives: Dell OptiPlex 320 User's Guide 1 drive release latch 2 CD/DVD drive 3. Disconnect the power and data cables from the back of the drive. 4. If you're replacing the CD/DVD drive, see Installing a CD/DVD Drive. Replace the computer cover (see Replacing the Computer Cover). Installing a CD/DVD Drive 1. Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer.
Drives: Dell OptiPlex 320 User's Guide 4. Connect the power and data cables to the drive. 5. Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place. 6. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7. Replace the computer cover (see Replacing the Computer Cover). 8. Update your configuration information by setting the appropriate Drive option (0 or 1) under Drives.
Drives: Dell OptiPlex 320 User's Guide removing the computer cover. Removing a Floppy Drive 1. Follow the procedures in Before You Begin. NOTE: Since the following steps do not require the complete removal of the CD/DVD drive, it is not necessary to disconnect the cables connecting the CD/DVD drive. 2. Remove the CD/DVD drive and carefully set it aside (see CD/DVD Drive). NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3.
Drives: Dell OptiPlex 320 User's Guide Remove the four shoulder screws from the existing drive. 3. Insert the four shoulder screws into the sides of the new floppy drive and tighten them. 4. Attach the power and data cables to the floppy drive. 5. Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place. 1 power cable 2 slot verification number 6. Replace the CD/DVD drive (see CD/DVD Drive). 7.
Drives: Dell OptiPlex 320 User's Guide Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. Removing a Hard Drive 1. If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure.
Drives: Dell OptiPlex 320 User's Guide Installing a Hard Drive 1. Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 2. Unpack the replacement hard drive, and prepare it for installation. 3.
Drives: Dell OptiPlex 320 User's Guide 1 hard drive 2 slot verification number 7. Replace the floppy drive and CD/DVD drive. 8. Check all connectors to ensure that they are properly cabled and firmly seated. 9. Replace the computer cover (see Replacing the Computer Cover). 10. Insert bootable media into your boot drive. 11. Turn on the computer. 12. Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide Back to Contents Page PCI and PCI Express Cards Dell™ OptiPlex™ 320 User's Guide Installing an Expansion Card Removing an Expansion Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide 1 card retention latch 2 release tab 3 card 4 card-edge connector 5 card connector CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 6. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide 4 bracket caught outside of slot 7. Gently press down on the card retention latch to secure the card. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8. Connect any cables that should be attached to the card.
PCI and PCI Express Cards: Dell OptiPlex 320 User's Guide 1 release tab 4 card-edge connector 2 card retention latch 5 card connector 3 card 5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see Contacting Dell). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 6.
Power Supply: Dell OptiPlex 320 User's Guide Back to Contents Page Power Supply Dell™ OptiPlex™ 320 User's Guide Replacing the Power Supply DC Power Connectors Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Power Supply: Dell OptiPlex 320 User's Guide 1 release button 2 power supply 3 screws (2) 4 AC power connector 6. Slide the power supply toward the front of the computer by approximately 1 inch. 7. Lift the power supply up and out of the computer. 8. Slide the replacement power supply into place. 9. Replace the screws that secure the power supply to the back of the computer chassis. 10. Reconnect the DC power cables. 11. Replace the CD/DVD drive (see Installing a CD/DVD Drive). 12.
Power Supply: Dell OptiPlex 320 User's Guide 2 +3.3 VDC Orange 3 GND Black 4 +5 VDC Red 5 GND Black 6 +5 VDC Red 7 GND Black 8 PS_PWROK* Gray 9 P5AUX Purple 10 +12 VDC White 11 +12 VDC White 12 +3.3 VDC Orange 13 +3.3 VDC Orange 14 -12 VDC* Blue 15 GND Black 16 PWR_PS_ON* Green 17 GND Black 18 GND Black 19 GND Black 20 NC N/C 21 +5 VDC Red 22 +5 VDC Red 23 +5 VDC Red 24 GND Black *Uses 22-AWG wire instead of 18-AWG wire.
Power Supply: Dell OptiPlex 320 User's Guide Pin Number Signal name 18-AWG Wire 1 +12 VDC Yellow 2 GND Black 3 GND Black 4 +5 VDC Red DC Power Connector P4 Pin Number Signal Name 22-AWG Wire 1 +5 VCD Red 2 GND Black 3 GND Black 4 +12 VDC Yellow DC Power Connector P5, P6 Pin Number Signal name 18-AWG Wire 1 +3.
Processor: Dell OptiPlex 320 User's Guide Back to Contents Page Processor Dell™ OptiPlex™ 320 User's Guide Removing the Processor Installing the Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Processor: Dell OptiPlex 320 User's Guide 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.
Processor: Dell OptiPlex 320 User's Guide 1 processor cover 6 release lever 2 tab 7 front alignment-notch 3 processor 8 socket and processor pin-1 indicator 4 processor socket 9 rear alignment-notch 5 center cover latch NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 6. Set the processor lightly in the socket and ensure that the processor is positioned correctly. 7.
Processor: Dell OptiPlex 320 User's Guide 1 heat sink assembly 2 heat-sink assembly bracket 3 captive screw housing (2) 12. Replace the computer cover (see Replacing the Computer Cover). Back to Contents Page file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/dt_cpu.
