Dell™ OptiPlex™ 320 User's Guide Mini Tower Computer Desktop Computer
Back to Contents Page Advanced Features Dell™ OptiPlex™ 320 User's Guide LegacySelect Technology Control Booting to a USB Device Manageability Clearing Forgotten Passwords Security Clearing CMOS Settings Password Protection Hyper-Threading System Setup Power Management LegacySelect Technology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures.
Password Protection NOTICE: Although passwords provide security for the data on your computer, they are not foolproof. If your data requires more security, it is your responsibility to obtain and use additional forms of protection, such as data encryption programs.
If you type a wrong or incomplete system password, the following message appears on the screen: ** Incorrect password. ** If you again type an incorrect or incomplete system password, the same message appears on the screen. The third and subsequent times you type an incorrect or incomplete system password, the computer displays the following message: ** Incorrect password. ** Number of unsuccessful password attempts: 3 System halted! Must power down.
Operating Your Computer With an Administrator Password Enabled When you enter system setup, the Admin Password option is highlighted, prompting you to type the password (see System Setup). If you do not type the correct password, the computer lets you view, but not modify, system setup options. NOTE: You can use Password Status in conjunction with Admin Password to protect the system password from unauthorized changes.
Key Functions — This field appears below the Option Field and lists keys and their functions within the active system setup field. System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may or may not appear. System System Info Lists the computer name, BIOS Version, Service Tag, Express Service Code, (if applicable), and the Asset Tag. None of these fields can be modified.
(On default) LPT Port Mode Determines the mode of operation of the internal parallel port. Off disables the port. AT configures the port for AT compatibility. PS/2 configures the port for PS/2 compatibility. EPP configures the port for the EPP bidirectional protocol. ECP configures the port for the ECP bidirectional protocol. (PS/2 default) NOTE: If you set the LPT Port Mode to ECP, the LPT Port DMA appears in the option menu. LPT Port Address Determines the address that the built-in parallel port uses.
password from being able to modify the System password. Unlocked allows a user with a valid System password to modify the system password. Changes (Unlocked default) Enables or disables Execute Disable memory protection technology. Execute Disable (On default) Power Management AC Recovery Determines how the system responds when AC power is re-applied after a power loss. Off commands the system to stay off when the power is re-applied.
Option Settings l Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, or if no floppy disk is in the drive, the computer generates an error message. l Onboard SATA Hard Drive — The computer attempts to boot from the primary serial ATA hard drive. If no operating system is on the drive, the computer generates an error message.
3. From the boot menu, select the number that appears next to the USB device. The computer boots to the USB device. Floppy Drive 1. In system setup, set the Diskette Drive option to USB. 2. Save and exit system setup. 3. Connect the USB floppy drive, insert a bootable floppy, and re-boot the system. Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
7. Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board. 8. Remove the computer cover. 9. Locate the 3-pin password jumper on the system board and move the jumper from pins 2 and 3 to pins 1 and 2 to reenable the password feature. 10. Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 11.
NOTE: All components installed in the computer must support the hibernate and/or standby mode feature(s) and have the appropriate drivers loaded to enter either of these sleep modes. For more information, see the manufacturer's documentation for each component. l Standby. In this sleep mode, power is reduced or turned off for most components, including the cooling fans. However, system memory remains active. l Hibernate.
Back to Contents Page Battery Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
3 battery socket tab 4 battery socket NOTICE: To avoid damage to the battery connector, you must firmly support the connector while replacing the battery. 5. Install the new system battery. a. Support the battery connector by pressing down firmly on the positive side of the connector. b. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector. c. Press the battery straight down into the connector until it snaps into place. 6.
Back to Contents Page Before You Begin Dell™ OptiPlex™ 320 User's Guide Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: l You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer.
2. Disconnect any telephone or telecommunication lines from the computer. 3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 4. If applicable, remove the computer stand (for instructions, see the documentation that came with the stand). CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. 5. Remove the computer cover.
Back to Contents Page Cleaning Your Computer Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs.
Back to Contents Page Connecting Multiple Monitors Dell™ OptiPlex™ 320 User's Guide Before Connecting Mutiple Monitors or a Monitor and a Television to Your Computer Connecting Two to Three Monitors Using Surround View Connecting Dual Monitors or a Monitor and a Television to a Graphics Card Changing the Display Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
3. Make the appropriate connections for the second device that you are connecting. DVI monitor: Connect the DVI connector on the monitor to the DVI (white) connector on the graphics card in the back of the computer. VGA monitor: Connect the VGA connector on the monitor to the optional DVI adapter and then connect the adapter to the DVI (white) connector on the graphics card in the back of the computer.
Back to Contents Page Desktop Computer Dell™ OptiPlex™ 320 User's Guide About Your Desktop Computer Inside Your Computer About Your Desktop Computer Front View 1 USB 2.0 connectors (2) Use the USB connectors on the front of the computer for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see System Setup for more information about booting to a USB device).
10 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 11 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. Back View 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other devices into the appropriate connector. See Back-Panel Connectors for details. 3 power connector Insert the power cable into this connector.
NOTE: Do not plug a telephone cable into the network connector. On computers with a network adapter card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. 4 network activity light This light flashes yellow when the computer is transmitting or receiving network data.
System Board Components 1 fan connector (FAN) 10 internal buzzer (SPKR1) 2 processor connector (CPU) 11 password jumper (PSWD) 3 processor power connector (12VPOWER) 12 real time clock reset jumper (RTCRST) 4 front-panel connector (FNT_PANEL) 13 battery socket (BATT) 5 memory module connectors (DIMM_1, DIMM_2) 14 PCI Express x16 card connector 6 serial ATA drive connectors (SATA0, SATA1) 15 PCI card connector (2) 7 power connector (POWER) 16 floppy drive connector (FLOPPY) 8 CD/DVD drive connec
Back to Contents Page PCI and PCI Express Cards Dell™ OptiPlex™ 320 User's Guide Installing an Expansion Card Removing an Expansion Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
6. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. 1 card fully seated 2 card not fully seated 3 bracket within slot 4 bracket caught outside of slot 7. Gently press down on the card retention latch to secure the card. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8.
1 release tab 4 card-edge connector 2 card retention latch 5 card connector 3 card 5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see Contacting Dell). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 6. Snap the card retention latch into place.
Back to Contents Page Processor Dell™ OptiPlex™ 320 User's Guide Removing the Processor Installing the Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket. 8. Pivot the socket release lever back toward the socket, and snap it into place to secure the processor. 9. Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grease. New thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation. 10.
Back to Contents Page Drives Dell™ OptiPlex™ 320 User's Guide Drives General Installation Guidelines CD/DVD Drive Floppy Drive Hard Drive Your computer supports: l One SATA (serial ATA) hard drive l One optional floppy drive l One optional CD or DVD drive 1 CD/DVD drive 2 floppy drive 3 hard drive General Installation Guidelines Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the system board.
Connect an IDE CD/DVD drive to the connector labeled "IDE" on the system board. Connect a SATA CD/DVD drive to the connector labeled "SATA1." SATA hard drives should be connected to the connectors labeled "SATA0" or "SATA1" on the system board. To locate system board connectors, see System Board Components.
1. Follow the procedures in Before You Begin. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 2. Pull up on the drive release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer. 1 drive release latch 2 CD/DVD drive 3. Disconnect the power and data cables from the back of the drive. 4. If you're replacing the CD/DVD drive, see Installing a CD/DVD Drive.
6. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7. Replace the computer cover (see Replacing the Computer Cover). 8. Update your configuration information by setting the appropriate Drive option (0 or 1) under Drives. See System Setup for more information. 9. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).
1 drive release latch 2 floppy drive 4. Disconnect the power and data cables from the back of the floppy drive. Installing a Floppy Drive 1. 2. If you are installing a new drive: a. Gently slide a small flat-edge screw driver between the front of the computer and the back side of the drive-panel insert to pop off the insert. b. Remove the four shoulder screws from the back of the drive-panel insert. If you are replacing an existing drive: Remove the four shoulder screws from the existing drive. 3.
1 power cable 2 slot verification number 6. Replace the CD/DVD drive (see CD/DVD Drive). 7. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8. Replace the computer cover (see Replacing the Computer Cover). 9. Enter system setup and set the Diskette Drive option to enable your new floppy drive (see Entering System Setup). 10. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).
Installing a Hard Drive 1. Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 2. Unpack the replacement hard drive, and prepare it for installation. 3.
1 hard drive 2 slot verification number 7. Replace the floppy drive and CD/DVD drive. 8. Check all connectors to ensure that they are properly cabled and firmly seated. 9. Replace the computer cover (see Replacing the Computer Cover). 10. Insert bootable media into your boot drive. 11. Turn on the computer. 12. Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system. 13. 14.
Back to Contents Page I/O Panel Dell™ OptiPlex™ 320 User's Guide Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables before disconnecting them, so that you can re route them correctly when installing the new I/O panel. 1.
Back to Contents Page Power Supply Dell™ OptiPlex™ 320 User's Guide Replacing the Power Supply DC Power Connectors Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
11. Replace the CD/DVD drive (see Installing a CD/DVD Drive). 12. Connect the AC power cable to the connector. 13. Replace the computer cover (see Replacing the Computer Cover). DC Power Connectors DC Power Connector P1 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 GND Black 4 +5 VDC Red 5 GND Black 6 +5 VDC Red 7 GND Black 8 PS_PWROK* Gray 9 P5AUX Purple 10 +12 VDC White 11 +12 VDC White 12 +3.3 VDC Orange 13 +3.
23 +5 VDC Red 24 GND Black *Uses 22-AWG wire instead of 18-AWG wire.
Pin Number Signal name 18-AWG Wire 1 +3.
Back to Contents Page Removing the Computer Cover Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1. Follow the procedures in Before You Begin. 2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3.
Back to Contents Page Desktop Computer Specifications Dell™ OptiPlex™ 320 User's Guide Microprocessor Microprocessor type Intel® Pentium® or Celeron® processor internal cache up to 2 MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533- or 667-MHz DDR2 SDRAM Memory connectors 2 Memory modules supported 256-MB, 512-MB, or 1-GB non-ECC Minimum memory 256 MB Maximum memory 2 GB BIOS address F0000h Computer Information Chipset ATI Radeon Xpress 200 Professional Data
Cards low-profile cards supported PCI: connectors two card size low profile connector size 120 pins connector data width 32 bits (maximum) PCI Express: connectors one x16 card size low profile power 25 W maximum connector size 164 pins connector data width (maximum) sixteen PCI Express lane Drives Externally accessible one 3.
Hard-drive access light green Link light solid green light indicates network connection Link integrity light (on integrated network adapter) green light for 10-Mb operation and orange light for 100-Mb operation Activity light (on integrated network adapter) yellow blinking light Diagnostic lights four lights on the front panel (see Diagnostic Lights) Standby power light AUX_PWR on the system board Power DC power supply: Wattage 280 W Heat dissipation 955 BTU/hr NOTE: Heat dissipation is calc
Back to Contents Page FCC Notice (U.S. Only) Dell™ OptiPlex™ 320 User's Guide FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules.
Back to Contents Page Finding Information Dell™ OptiPlex™ 320 User's Guide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
l l l l l l l l Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Community — Online discussion with other Dell customers Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system Customer Care — Contact information, service call and order status, warranty, and repair information Service and support — Service call status and support history, service contract, online discussions with technical s
See Drivers and Utilities CD (also known as ResourceCD). Your operating system product key label is located on your computer (see Service Tag and Microsoft® Windows® License). NOTE: The color of your CD varies based on the operating system you ordered.
Back to Contents Page Getting Help Dell™ OptiPlex™ 320 User's Guide Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1. Complete the procedures in Solving Problems. 2.
apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) l Electronic Information Service info@dell.com AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call.
Website: www.dell.com.ag Antigua and Barbuda E-mail: la-techsupport@dell.com General Support 1-800-805-5924 Website: www.dell.com.ar E-mail: la-techsupport@dell.com Argentina (Buenos Aires) E-mail for desktop and portable computers: la-techsupport@dell.com International Access Code: 00 E-mail for servers and EMC® storage products: la_enterprise@dell.
Country Code: 673 Customer Care (Penang, Malaysia) 604 633 4888 Transaction Sales (Penang, Malaysia) 604 633 4955 Online Order Status: www.dell.ca/ostatus Canada (North York, Ontario) International Access Code: 011 AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med.
Denmark (Copenhagen) Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 International Access Code: 00 Home/Small Business Customer Care Country Code: 45 3287 5505 Switchboard (Relational) 3287 1200 Switchboard Fax (Relational) 3287 1201 Switchboard (Home/Small Business) 3287 5000 Switchboard Fax (Home/Small Business) 3287 5001 Website: www.dell.com/dm Dominica E-mail: la-techsupport@dell.com General Support toll-free: 1-866-278-6821 Website: www.
Country Code: 30 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 E-mail: la-techsupport@dell.com Grenada General Support toll-free: 1-866-540-3355 E-mail: la-techsupport@dell.com Guatemala General Support 1-800-999-0136 E-mail: la-techsupport@dell.com Guyana General Support toll-free: 1-877-270-4609 Website: support.ap.dell.com Technical Support E-mail: HK_support@Dell.
Technical Support (servers) Technical Support outside of Japan (servers) Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Japan (Kawasaki) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) International Access Code: 001 Technical Support outside of Japan (PDAs, projectors, printers, routers) toll-free: 0120-198-
E-mail: la-techsupport@dell.com Netherlands Antilles General Support 001-800-882-1519 Website: support.euro.dell.
Website: support.ap.dell.
Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Website: support.ap.dell.com Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09 International Access Code: 001 Customer Care toll-free: 1800 006 007 (option 7) Country Code: 66 Corporate Sales toll-free: 1800 006 009 Transaction Sales toll-free: 1800 006 006 Thailand Website: www.
Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired (1-877-335-5889) E-mail: la-techsupport@dell.com U.S. Virgin Islands General Support 1-877-702-4288 Website: www.dell.
Back to Contents Page Glossary Dell™ OptiPlex™ 320 User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs.
access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives. EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation. ENERGY STAR® — Environmental Protection Agency requirements that decrease the overall consumption of electricity. EPP — enhanced parallel port — A parallel connector design that provides bidirectional data transmission.
Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment.
memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz. Mini PCI — A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card.
R RAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product.
S-video TV-out — A connector used to attach a TV or digital audio device to the computer. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board — The main circuit board in your computer. Also known as the motherboard.
your favorite picture and make it wallpaper. WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access. write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To writeprotect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WWAN — wireless wide area network.
Back to Contents Page Memory Dell™ OptiPlex™ 320 User's Guide DDR2 Memory Overview Addressing Memory With 4-GB Configurations (32-bit Operating Systems Only) Removing Memory Installing Memory For information on the type of memory supported by your computer, see the "Memory" section of the specifications for your computer: l Mini Tower Computer Specifications l Desktop Computer Specifications NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell Supp
the operating system. Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
3. Align the notch on the bottom of the module with the crossbar in the connector. 1 cutouts (2) 2 memory module 3 notch 4 crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 4. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 5.
Dell™ OptiPlex™ 320 User's Guide Mini Tower Computer About Your Computer Finding Information Mini Tower Computer Mini Tower Computer Specifications Advanced Features Cleaning Your Computer Connecting Multiple Monitors Reinstalling Drivers and the Operating System Solving Problems Microsoft® Windows® XP Features Troubleshooting Tools and Utilities Getting Help Warranty FCC Notice (U.S.
Back to Contents Page Mini Tower Computer Dell™ OptiPlex™ 320 User's Guide About Your Mini Tower Computer Inside Your Computer About Your Mini Tower Computer Front View 1 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. 2 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 3 floppy drive Insert a floppy disk into this drive.
different operating states: l l l l No light — The computer is turned off. Steady green — The computer is in a normal operating state. Blinking green — The computer is in a power-saving mode. Blinking or solid amber — See Power Problems. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see Power Management.
1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see System Setup Options. 2 link integrity light l l l 3 network adapter connector Green — A good connection exists between a 10-Mbps network and the computer.
CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
6 SATA drive connectors (SATA0, SATA1) 15 PCI card connectors (2) 7 power connector (POWER) 16 floppy drive connector (FLOPPY) 8 CD/DVD drive connector (IDE) 17 serial/ PS/2 connector (PS2/SER2) 9 SATA drive connectors (SATA2, SATA3) Back to Contents Page
Back to Contents Page PCI and PCI Express Cards Dell™ OptiPlex™ 320 User's Guide Installing a Expansion Card Removing an Expansion Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
5. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 7 6. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. 7. Prepare the new card for installation.
b. 16. Connect the network cable to the network adapter card's connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer. Install any drivers required for the card as described in the card documentation. Removing an Expansion Card 1. Follow the procedures in Before You Begin. 2. Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.
1 card fully seated 2 card not fully seated 3 bracket within slot 4 bracket caught outside of slot 8. Gently press down on the card retention mechanism to secure the adapter bracket in place. 9. Close the card retention latch by snapping it into place. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10. Replace the computer cover (see Replacing the Computer Cover). 11. Uninstall the card's driver.
Back to Contents Page Processor Dell™ OptiPlex™ 320 User's Guide Removing the Processor Installing the Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
1 processor cover 6 release lever 2 tab 7 front alignment-notch 3 processor 8 socket and processor pin-1 indicator 4 processor socket 9 rear alignment-notch 5 center cover latch NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor. 6. Set the processor lightly in the socket and ensure that the processor is positioned correctly. 7.
1 heat sink assembly 2 heat-sink assembly bracket 3 captive screw housing (2) 12. Replace the computer cover (see Replacing the Computer Cover).
Back to Contents Page Dell™ OptiPlex™ 320 User's Guide Drives General Installation Guidelines Hard Drive Drive-Panel Inserts Floppy Drive CD/DVD Drive Your computer supports: l Up to two SATA (serial ATA) hard drives l One optional floppy drive l Up to two CD or DVD drives NOTE: Due to the limited number of drive bays and controllers on this computer, you will not be able to connect all supported devices at once.
1 colored stripe on IDE cable 2 data cable connector 3 system board connector Connect IDE CD/DVD drives to the connector labeled "IDE" on the system board. Connect SATA CD/DVD drives to the connector labeled "SATA2" or "SATA3." SATA hard drives should be connected to the connectors labeled "SATA0" or "SATA1" on the system board. To locate system board connectors, see System Board Components.
Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. Removing a Hard Drive 1.
1 hard drive 2 release tabs (2) Installing a Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer. 3. If your replacement hard drive does not have the plastic hard-drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive. Snap the bracket onto the new drive. 1 hard drive 2 hard-drive bracket 4.
1 hard-drive data cable 2 hard-drive data connector on system board 3 power cable 6. Ensure that the data cable is securely connected to the connector on the system board. 7. Check all connectors to ensure that they are properly cabled and firmly seated. 8. Replace the computer cover (see Replacing the Computer Cover). 9. If the drive you just installed is the primary drive, insert bootable media into your boot drive.
5. Move the first hard drive from the upper bay to the lower bay: a. Disconnect the power and the data cables from the back of the first hard drive. b. Press in on the blue release tabs on each side of the drive and slide the first hard drive up and out of the upper bay. c. Gently slide the first hard drive into the lower bay until it clicks into place. 6. Gently slide the new hard drive into the upper bay until it clicks into place. 7. Connect a power cable to each drive. 8.
1 hard-drive data cable 2 hard-drive data connector on system board (SATA0 or SATA1) 3 power cable 10. Replace the computer cover (see Replacing the Computer Cover). Drive-Panel Inserts 1. Follow the procedures in Before You Begin. 2. Remove the drive panel by sliding the drive release latch downward to open the panel. Then, remove the drive panel from the hinges. 1 drive panel 2 release tab 3 drive-panel insert 3. Find the drive-panel insert in front of the drive bay that you want to use. 4.
1 CD/DVD-drive panel insert 2 floppy-drive panel insert 3 holder for shoulder screws 5. Reattach the drive panel to the front of the computer. The drive panel only fits when it is correctly oriented. Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
1 floppy drive 2 drive release latch 5. If you are replacing the floppy drive, see Installing the Floppy Drive. Otherwise, replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 6. Replace the computer cover (see Replacing the Computer Cover). Installing the Floppy Drive 1. If you are replacing a floppy drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive. 2. If you are installing a new floppy drive: 3. a.
1 floppy drive 2 shoulder screws (4) 3 shoulder screw slots (2) 4. Attach the power and data cables to the floppy drive. 1 power cable 2 floppy-drive cable 3 floppy-drive connector (FLOPPY) 5. Replace the drive panel by aligning its hinges and rotating it up until it snaps into place. 6. Replace the computer cover (see Replacing the Computer Cover). 7. Enter system setup and use the Diskette Drive option to enable your new floppy drive (see Entering System Setup). 8.
Removing a CD/DVD Drive 1. Follow the procedures in Before You Begin. 2. Remove the drive panel by sliding the drive release latch downward to open the panel, and then remove it from the hinges. 3. Disconnect the power and data cables from the back of the drive. 4. Slide the drive release latch downward and hold it in place. Without releasing the latch, slide the CD/DVD drive out of the computer. 1 CD/DVD drive 2 drive release latch 5.
1 CD/DVD drive 2 shoulder screws (3) 3 shoulder screw slots (2) 6. Connect the power and data cables to the drive and to the system board. NOTE: The CD/DVD drive cable may be a SATA cable, which looks different than the IDE cable in the image below. For information on SATA cable connectors, see General Installation Guidelines. 1 power cable 2 CD/DVD data cable 3 CD/DVD drive connector 7.
Back to Contents Page I/O Panel Dell™ OptiPlex™ 320 User's Guide Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables as you remove them so that you can re-route them correctly when installing the new I/O panel. 1.
Back to Contents Page Power Supply Dell™ OptiPlex™ 320 User's Guide Replacing the Power Supply DC Power Connectors Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
9. Reconnect the DC power cables to the power supply. 10. Connect the AC power cable to the AC power connector. 11. Replace the computer cover (see Replacing the Computer Cover). DC Power Connectors DC Power Connector P1 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 GND Black 4 +5 VDC Red 5 GND Black 6 +5 VDC Red 7 GND Black 8 PS_PWRGOOD Gray 9 P5AUX Purple 10 +12 VDC White 11 +12 VDC White 12 +3.3 VDC Orange 13 +3.
18 GND Black 19 GND Black 20 NC N/C 21 +5 VDC Red 22 +5 VDC Red 23 +5 VDC Red 24 GND Black *Use 22-AWG wire instead of 18-AWG wire. DC Power Connector P2 Pin Number Signal Name 18-AWG Wire 1 GND Black 2 GND Black 3 +12 VDC Yellow 4 +12 VDC Yellow DC Power Connectors P3 and P5 Pin Number Signal name 18-AWG Wire 1 +3.
Pin Number Signal Name 22-AWG Wire 1 +5 VDC Red 2 GND Black 3 GND Black 4 +12 VDC Yellow DC Power Connectors P8 and P9 Pin Number Signal name 18-AWG Wire 1 +12 VDC White 2 GND Black 3 GND Black 4 +5 VDC Red Back to Contents Page
Back to Contents Page Removing the Computer Cover Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1. Follow the procedures in Before You Begin. 2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3.
Back to Contents Page Mini Tower Computer Specifications Dell™ OptiPlex™ 320 User's Guide Microprocessor Microprocessor type Intel® Pentium® or Celeron® processor internal cache up to 2 MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533- or 667-MHz DDR2 SDRAM Memory connectors two Memory modules supported 256-MB, 512-MB, or 1-GB non-ECC Minimum memory 256 MB Maximum memory 2 GB BIOS address F0000h Computer Information Chipset ATI Radeon Xpress 200 Professional
Cards: full-height cards supported PCI: connectors two connector size 120 pins connector data width 32 bits (maximum) PCI Express: connectors one x16 power 25 W maximum connector size 164 pins connector data width (maximum) sixteen PCI Express lane Drives Externally accessible one 3.5-inch drive bay two 5.
Link integrity light (on integrated network adapter) green light for 10-Mb operation and orange light for 100-Mb operation Activity light (on integrated network adapter) yellow blinking light Diagnostic lights four lights on the front panel (see Diagnostic Lights) Standby power light AUX_PWR on the system board Power DC power supply: Wattage 305 W Heat dissipation 1041 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply rating.
Back to Contents Page Microsoft® Windows® XP Features Dell™ OptiPlex™ 320 User's Guide Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer.
User Accounts and Fast User Switching Adding User Accounts After the Microsoft Windows XP operating system is installed, the administrator or a user with administrator rights can create additional user accounts. 1. Click the Start button and click Control Panel. 2. In the Control Panel window, click User Accounts. 3. Under Pick a task, click Create a new account. 4. Under Name the new account, type the name of the new user and click Next. 5.
1. Click the Start button, point to All Programs® Accessories® Communications, and then click Network Setup Wizard. 2. On the welcome screen, click Next. 3. Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP SP1. 4. Complete the checklist and required preparations. 5. Return to the Network Setup Wizard and follow the instructions on the screen.
Back to Contents Page Replacing the Computer Cover Dell™ OptiPlex™ 320 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2. Ensure that no tools or extra parts are left inside the computer. 3. To replace the cover: a.
Dell™ OptiPlex™ 320 User's Guide Desktop Computer About Your Computer Finding Information Desktop Computer Desktop Computer Specifications Advanced Features Connecting Multiple Monitors Cleaning Your Computer Reinstalling Drivers and the Operating System Solving Problems Microsoft® Windows® XP Features Troubleshooting Tools and Utilities Getting Help Warranty FCC Notice (U.S.
Back to Contents Page Reinstalling Drivers and the Operating System Dell™ OptiPlex™ 320 User's Guide Drivers Using Microsoft® Windows® XP System Restore Reinstalling Microsoft Windows XP CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: You must use Microsoft® Windows® XP Service Pack 1 or later when you reinstall the Microsoft Windows XP operating system.
installed version. 1. Click the Start button and click Control Panel. 2. Under Pick a Category, click Performance and Maintenance. 3. Click System. 4. In the System Properties window, click the Hardware tab. 5. Click Device Manager. 6. Right-click the device for which the new driver was installed and click Properties. 7. Click the Drivers tab. 8. Click Roll Back Driver.
Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1. Click the Start button, point to All Programs® Accessories® System Tools, and then click System Restore. 2. Ensure that Restore my computer to an earlier time is selected and click Next. 3.
If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see Using Windows XP Device Driver Rollback). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see Using Microsoft® Windows® XP System Restore).
Next. 9. If the Modem Dialing Information screen appears, enter the requested information and click Next. 10. Enter the date, time, and time zone in the Date and Time Settings window, and click Next. 11. If the Networking Settings screen appears, click Typical and click Next. 12. If you are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration, enter your selections.
Back to Contents Page Solving Problems Dell™ OptiPlex™ 320 User's Guide Battery Problems Power Problems Drive Problems Printer Problems Keyboard Problems Restoring Default Settings Lockups and Software Problems Serial or Parallel Device Problems Memory Problems Sound and Speaker Problems Mouse Problems Video and Monitor Problems Network Problems Battery Problems Fill out the Diagnostics Checklist before you complete these checks.
l l l Click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up by clicking the slidebar and dragging it up. Ensure that the sound is not muted by clicking any boxes that are checked. Check the speakers and subwoofer — See Sound and Speaker Problems. Problems writing to a CD/DVD-RW drive Close other programs — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: If you installed a unique image on your computer or if you had to reinstall your operating system, run the DSS utility. DSS is available on your Drivers and Utilities CD (see Finding Information) and at support.dell.com. NOTE: You must use Microsoft® Windows® XP Service Pack 1 or later when you reinstall Windows XP.
l l l l l Ensure that the program is compatible with the operating system installed on your computer. Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. Ensure that the program is installed and configured properly. Verify that the device drivers do not conflict with the program. If necessary, uninstall and then reinstall the program.
Test the mouse — Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original mouse is faulty. Check the mouse settings — 1. 2. 3. Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Mouse. Try adjusting the settings. If you are using a PS/2 mouse 1. 2. Enter system setup and ensure that the Mouse Port option is set to On (see System Setup). Exit system setup and restart the computer.
l l properly. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Ensure that the main power cable and front panel cable are securely connected to the system board. If the power light is amber and green or steady amber — A device might be malfunctioning or incorrectly installed. l l l Remove and then reinstall the memory modules (see Memory). Remove and then reinstall any cards. Remove and then reinstall the graphics card, if applicable.
To restore the computer's system settings to their default values — 1. 2. Turn on or restart your computer. When Press to Enter Setup appears in the upper-right corner of the screen, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. 3.
Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. Run the speaker diagnostics Reinstall the audio driver — See Drivers. Check the device option setting — Enter system setup (see System Setup) and ensure that the Audio Controller option is set to On. Exit system setup and restart your computer. Run the Dell Diagnostics — See Dell Diagnostics.
Test the monitor — Connect a properly working monitor to the computer, and try using the monitor. If the new monitor works, the original monitor is faulty. Check the diagnostic lights — See Diagnostic Lights. Check the card setting — Enter system setup and ensure that Primary Video option is set correctly. Exit system setup and restart your computer (see System Setup). Run the monitor self-test — Check the monitor documentation for more information.
Back to Contents Page System Board Dell™ OptiPlex™ 320 User's Guide Replacing the System Board Removing the System Board 1. Follow the procedures in Before You Begin. CAUTION: To guard against the electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
3. Replace any components and cables that you removed from the system board. 4. Reconnect all cables to their connectors at the back of the computer. 5. Replace the computer cover (see Replacing the Computer Cover).
Back to Contents Page Dell™ OptiPlex™ 320 User's Guide Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary.
Back to Contents Page Troubleshooting Tools and Utilities Dell™ OptiPlex™ 320 User's Guide Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error Messages Resolving Software and Hardware Incompatibilities Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
5. Select the Boot from CD-ROM option from the menu that appears. 6. Type 1 to start the Drivers and Utilities CD menu. 7. Type 2 to start the Dell Diagnostics. 8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 9. When the Dell Diagnostics Main Menu appears, select the test you want to run. See Dell Diagnostics. Dell Diagnostics Main Menu 1.
then turns off (see Diagnostic Lights). Solid yellow The Dell Diagnostics is running a test, or a device on the system board may be faulty or incorrectly installed. If the Dell Diagnostics is running, allow the testing to complete. Blinking yellow A power supply or system board failure has occurred. See Power Problems. Solid green and a beep code during POST A problem was detected while the BIOS was executing. See Beep Codes for instructions on diagnosing the beep code.
Memory modules are detected, but a memory configuration or compatibility error exists. l l l A failure has occurred. l This pattern also displays when you enter system setup and may not indicate a problem (see System Setup). l After POST is complete, all four diagnostic lights turn green briefly before turning off to indicate normal operating condition. l Ensure that no special memory module/memory connector placement requirements exist (see Memory).
Error Messages Print and fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A filename cannot contain any of the following characters: \ / : * ? " < > | — Do not use these characters in filenames. A required .
Hard-disk drive failure — Hard-disk drive failure — See Drive Problems. Insert bootable media — Insert a bootable floppy disk or CD. Invalid configuration information - please run SETUP program — Enter system setup and correct the computer configuration information (see System Setup). Keyboard failure — See Keyboard Problems. Memory address line failure at address, read value expecting value — See Lockups and Software Problems. Memory allocation error — 1. 2. 3.
l Contact Dell (see Contacting Dell). Plug and Play Configuration Error — 1. 2. 3. 4. Turn your computer off, unplug it from the electrical outlet, and then remove all but one of the cards. Plug in your computer and reboot it. If the message reappears, the installed card might be malfunctioning. If the message does not reappear, turn off the computer and reinsert one of the other cards. Repeat this process until you identify which card is malfunctioning.
Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility. Microsoft® Windows® XP To resolve incompatibilities using Device Manager: 1. Click the Start button and click Control Panel. 2. Click Performance and Maintenance and click System. 3. Click the Hardware tab and click Device Manager. 4.
Back to Contents Page Warranty Dell™ OptiPlex™ 320 User's Guide Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
