Setup Guide

6 Quick Reference Guide
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft Windows License
These labels are located on your computer.
• Use the Service Tag to identify
your computer when you use
support.dell.com or contact
technical support.
• Enter the Express Service
Code to direct your call when
contacting technical support.
• Solutions — Troubleshooting hints and tips,
articles from technicians, online courses, and
frequently asked questions
• Community — Online discussion with other
Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard drive,
and the operating system
• Customer Care — Contact information,
service call and order status, warranty, and
repair information
• Service and support — Service call status and
support history, service contract, and online
discussions with technical support
• Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches, and
software updates
• Desktop System Software (DSS) — If you
reinstall the operating system for your
computer, you should also reinstall the DSS
utility. DSS provides critical updates for your
operating system and support for Dell
3.5-inch USB floppy drives, Intel
®
Pentium
®
M processors, optical drives, and
USB devices. DSS is necessary for correct
operation of your Dell computer. The
software automatically detects your computer
and operating system and installs the updates
appropriate for your configuration.
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
NOTE: Corporate, government, and education customers can also
use the customized Dell Premier Support website at
premier.support.dell.com. The website may not be available in
all regions.
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