K1197bk0.book Page 1 Thursday, May 15, 2003 8:16 AM Dell™ OptiPlex™ Setup and Quick Reference Guide Model MTC2 w w w. d e l l . c o m | s u p p o r t . d e l l .
K1197bk0.
K1197bk0.book Page 1 Thursday, May 15, 2003 8:16 AM Dell™ OptiPlex™ Setup and Quick Reference Guide Model MTC2 w w w. d e l l . c o m | s u p p o r t . d e l l .
K1197bk0.book Page 2 Thursday, May 15, 2003 8:16 AM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
K1197bk0.book Page 3 Thursday, May 15, 2003 8:16 AM Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5 . . . . . . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . . . 10 . . . . . . . . . . . . . . . . . . . . . . . 13 Completed Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Dell Diagnostics . . . . . . . . . . . . . . . . . . .
K1197bk0.
K1197bk0.book Page 5 Thursday, May 15, 2003 8:16 AM About This Guide This document contains getting started/setup, solving problems, safety, regulatory, and warranty information about your Dell™ OptiPlex™ computer. To obtain the latest versions of the documents on your hard drive, see the Dell Support website at support.dell.com.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m K1197bk0.book Page 6 Thursday, May 15, 2003 8:16 AM What Are You Looking For? Find it Here • How to reinstall my operating system Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See your User’s Guide for operating system reinstallation instructions.
K1197bk0.book Page 7 Thursday, May 15, 2003 8:16 AM What Are You Looking For? Find it Here • • • • • • Dell Premier Support Website — premiersupport.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m K1197bk0.book Page 8 Thursday, May 15, 2003 8:16 AM CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General 8 • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.
K1197bk0.book Page 9 Thursday, May 15, 2003 8:16 AM CAUTION: Safety Instructions (continued) • To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m K1197bk0.book Page 10 Thursday, May 15, 2003 8:16 AM When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed.
K1197bk0.book Page 11 Thursday, May 15, 2003 8:16 AM When Using Your Computer (continued) When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation or in instructions otherwise provided to you by Dell. Always follow installation and service instructions closely.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m K1197bk0.book Page 12 Thursday, May 15, 2003 8:16 AM When Using Your Computer (continued) Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.
K1197bk0.book Page 13 Thursday, May 15, 2003 8:16 AM Getting Started/Setup CAUTION: Before performing any of the procedures in this section, follow the safety instructions in "CAUTION: Safety Instructions" on page 8. NOTICE: If your computer has an expansion card installed (such as a network card), connect the appropriate cable to the card, not to the connector on the computer back panel. You must complete all steps to properly set up your computer.
K1197bk0.book Page 14 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTE: Before you install any devices or software that did not ship with your computer, read the documentation that came with the software or device, or contact the vendor to verify that the software or device is compatible with your computer and operating system. NOTE: Your system may very slightly from the following setup illustrations.
K1197bk0.
K1197bk0.book Page 16 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l .
K1197bk0.book Page 17 Thursday, May 15, 2003 8:16 AM Solving Problems Dell provides a number of tools to help you if your system does not perform as expected. For the latest troubleshooting information available for your system, see the Dell Support website at support.dell.com. You can also find descriptions of Dell troubleshooting tools in the section titled "Getting Help" in your online User’s Guide.
K1197bk0.book Page 18 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Using the Drivers and Utilities CD To use the Drivers and Utilities CD (also known as the ResourceCD) while you are running the Windows operating system: NOTE: To access device drivers and user documentation, you must use the Drivers and Utilities CD while you are running Windows. 1 Turn on the computer and allow it to boot to the Windows desktop.
K1197bk0.book Page 19 Thursday, May 15, 2003 8:16 AM Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" in the User’s Guide and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel.
K1197bk0.book Page 20 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD into the CD drive. 2 Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.
K1197bk0.book Page 21 Thursday, May 15, 2003 8:16 AM Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
K1197bk0.book Page 22 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty for Dell-Branded Hardware Products (U.S. Only) What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dellbranded hardware products, including Dell-branded peripheral products.
K1197bk0.book Page 23 Thursday, May 15, 2003 8:16 AM How long does this limited warranty last? This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice.
K1197bk0.book Page 24 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards.
K1197bk0.book Page 25 Thursday, May 15, 2003 8:16 AM "Total Satisfaction" Return Policy (U.S. Only) We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m K1197bk0.
K1197bk0.book Page 27 Thursday, May 15, 2003 8:16 AM What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.
K1197bk0.book Page 28 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s).
K1197bk0.book Page 29 Thursday, May 15, 2003 8:16 AM To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment.
K1197bk0.book Page 30 Thursday, May 15, 2003 8:16 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.
K1197bk0.book Page 31 Thursday, May 15, 2003 8:16 AM Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m K1197bk0.book Page 32 Thursday, May 15, 2003 8:16 AM Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S.
K1197bk0.book Page 33 Thursday, May 15, 2003 8:16 AM Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m K1197bk0.
K1197bk0.book Page 2 Thursday, May 15, 2003 8:16 AM Printed in the U.S.A. 0K1197A00 w w w. d e l l . c o m | s u p p o r t . d e l l .
K1197bk0.book Page 2 Thursday, May 15, 2003 8:16 AM Printed in Malaysia. 0K1197A00 w w w. d e l l . c o m | s u p p o r t . d e l l .