Users Guide

Frequently asked questions
Topics:
• Application Optimization FAQs
•
Application Messages FAQs
• Installation FAQs
• General FAQs
Application Optimization FAQs
● Why do I see a notification or status stating a restart is required to apply optimization settings?
You can decide to reboot later but the changes that are applied to your system becomes effective only after you reboot
the system. Some examples of optimized settings that require reboot are the ones that change processor hyper-threading,
processor cores, and so on.
● Once an application is in the optimized state, why do I not see the report option in the Actions menu?
During the learning phase, the application is not engaged enough to determine performance improvements.
Either the process is unintentionally interrupted by restarts or the system has turned off for an extended period.
● Why does my Latitude or OptiPlex only show CPU performance improvements?
Latitude and OptiPlex systems can only be optimized for CPU operations. Dell Precision Workstations can also be optimized
for memory optimization gains.
Application Messages FAQs
● Why is the message This application is managed by IT Administrator displayed after launching the Dell Optimizer
application from the Start Menu?
This message is displayed when an IT administrator deploys the Dell Optimizer application in headless mode. Users do not
have access to the user interface of the application. To change this setting, uninstall and reinstall Dell Optimizer using Apps
& Features > Dell Optimizer Service.
● Why is the message Dell Optimizer service was not detected displayed after launching the Dell Optimizer application
from the Start Menu?
This issue occurs when Dell Optimizer is not installed properly. Uninstall and reinstall Dell Optimizer using Apps & Features
> Dell Optimizer Service.
● Why is the message Dell Optimizer service is not running displayed after launching the Dell Optimizer application from
the Start Menu?
Windows starts the default services once Windows 10 restarts. Dell Optimizer windows service is configured as automatic
(delayed start), which may take two minutes after Windows 10 restart. If you do not restart your system, you can check or
start the Dell Optimizer service using Task Manager or the Services console.
Installation FAQs
● Can I use Dell Optimizer on my non-Dell laptop or desktop?
No. Dell Optimizer software is designed to only optimize the performance of a Dell system.
● Why does the Dell Optimizer installer fail with a message stating that my system is not supported?
6
Frequently asked questions 33