Reference Guide

Related Alert Number: None
Local Response Agent (LRA) Number: None
SNMP Trap
Numbers
101
Event ID — 2264
Description A device is missing.
Severity Warning / Non-critical
Cause and Action Cause: The controller cannot communicate with a device. The device may be removed. There may also be a bad
or loose cable.
Action: Check if the device is in and not removed. If it is in, check the cables. Also check the connection to the
controller battery and the battery health. A battery with a weak or depleted charge may cause this alert.
Related Alert
Information
Clear Alert Number: None
Related Alert Number: None
Local Response Agent (LRA) Number: 2050, 2060, 2070, 2080, 2090, 2100
SNMP Trap
Numbers
753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203
Event ID — 2265
Description
A device is in an unknown state.
Severity Warning / Non-critical
Cause and Action Cause: The controller cannot communicate with a device. The state of the device cannot be determined. There
may be a bad or loose cable. The system may also be experiencing problems with the application programming
interface (API). There could also be a problem with the driver or firmware.
Action: Check the cables. Check if the controller has a supported version of the driver and firmware. You can
download the current version of the driver and firmware from the support site. Rebooting the system may also
resolve this problem.
Related Alert
Information
Clear Alert Number: None
Related Alert Number: 2048, 2050
Local Response Agent (LRA) Number: 2050, 2060, 2070, 2080, 2090, 2100
SNMP Trap
Numbers
753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203
Event ID — 2266
Description
Controller log file entry: %1
Severity OK / Normal / Informational
Cause and Action Cause: The %1 indicates a substitution variable. The text for this substitution variable is generated by the
controller and is displayed with the alert in the alert log. This text can vary depending on the situation. This alert is
for informational purposes.
Action: None
NOTE: The substitution text sometimes may not be communicative. There is no further action
needed
112 Storage Management Message Reference