Reference Guide

Event ID — 2263
Description SMART thermal shutdown is disabled.
Severity OK / Normal / Informational
Cause and Action Cause: This alert is for informational purposes.
Action: None
Related Alert
Information
Clear Alert Number: None
Related Alert Number: None
Local Response Agent (LRA) Number: None
SNMP Trap
Numbers
101
Event ID — 2264
Description A device is missing.
Severity Warning / Non-critical
Cause and Action Cause: The controller cannot communicate with a device. The device may be removed. There may also be a bad or
loose cable.
Action: Check if the device is in and not removed. If it is in, check the cables. Also check the connection to the
controller battery and the battery health. A battery with a weak or depleted charge may cause this alert.
Related Alert
Information
Clear Alert Number: None
Related Alert Number: None
Local Response Agent (LRA) Number: 2050, 2060, 2070, 2080, 2090, 2100
SNMP Trap
Numbers
753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203
Event ID — 2265
Description
A device is in an unknown state.
Severity Warning / Non-critical
Cause and Action Cause: The controller cannot communicate with a device. The state of the device cannot be determined. There
may be a bad or loose cable. The system may also be experiencing problems with the application programming
interface (API). There could also be a problem with the driver or rmware.
Action: Check the cables. Check if the controller has a supported version of the driver and rmware. You can
download the current version of the driver and rmware from the support site. Rebooting the system may also
resolve this problem.
Storage Management Message Reference 135