Reference Guide

Table Of Contents
Event ID 2263
Description SMART thermal shutdown is disabled.
Severity OK / Normal / Informational
Cause and Action Cause: This alert is for informational purposes.
Action: None
Related Alert
Information
Clear Alert Number: None
Related Alert Number: None
Local Response Agent (LRA) Number: None
SNMP Trap
Numbers
101
Event ID 2264
Description A device is missing.
Severity Warning / Non-critical
Cause and Action Cause: The controller cannot communicate with a device. The device may be removed. There may also be
a bad or loose cable.
Action: Check if the device is in and not removed. If it is in, check the cables. Also check the connection
to the controller battery and the battery health. A battery with a weak or depleted charge may cause this
alert.
Related Alert
Information
Clear Alert Number: None
Related Alert Number: None
Local Response Agent (LRA) Number: 2050, 2060, 2070, 2080, 2090, 2100
SNMP Trap
Numbers
753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203
Event ID 2265
Description
A device is in an unknown state.
Severity Warning / Non-critical
Cause and Action Cause: The controller cannot communicate with a device. The state of the device cannot be determined.
There may be a bad or loose cable. The system may also be experiencing problems with the application
programming interface (API). There could also be a problem with the driver or firmware.
Action: Check the cables. Check if the controller has a supported version of the driver and firmware. You
can download the current version of the driver and firmware from the support site. Rebooting the system
may also resolve this problem.
Related Alert
Information
Clear Alert Number: None
Related Alert Number: 2048, 2050
Local Response Agent (LRA) Number: 2050, 2060, 2070, 2080, 2090, 2100
SNMP Trap
Numbers
753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203
122 Storage Management Message Reference