Support Matrix
iDRAC ships from the factory with a default, static IP address, with either Express or Enterprise licenses. This is a preferred and
known method. However, Dell also offers two additional options to better fit into a certain customer IT environments: DHCP or
Provisioning Server. Either of which can be set from the factory to allow you to access the iDRAC and remotely configure
your server. Only one setting is possible There is no charge for any of these options.
● Static
iDRAC will ship with the factory default static IP address 192.168.0.120
● DHCP
This option is for customers who have a Dynamic Host Configuration Protocol (DHCP) server already installed in their data
center environment. The DHCP server can automatically assign the IP address, gateway, and subnet mask to a server’s
iDRAC . DHCP should also be selected if using iDRAC Auto Config or OpenManage Essentials Configuration Manager to
automate server provisioning. Please select this option if you would like to ensure that this feature is enabled at the Dell
factory. Again, there is no charge to enable the “DHCP” option at time of order.
● Provisioning Server
The Provisioning Server option is for customers that have some type of provisioning server already installed in their data
center environment. A provisioning server manages and automates the deployment or upgrade of an operating system and
applications to a Dell PowerEdge server. By enabling the “Provisioning Server” option, the servers will — upon first boot —
search for a provisioning server to take control and begin the automated deployment or update process. Please select this
option if you would like to ensure that this feature is enabled at the Dell factory. Again, there is no charge to enable the
“Provisioning Server” option at time of order.
iDRAC8 Management Traffic – Dedicated NIC or Shared LOM
For certain 13th generation of Dell’s PowerEdge servers, you have the option to choose the network interface they wish to
route iDRAC traffic – either the default Dedicated NIC for the iDRAC itself or through the Shared LOM that is also used by
the server. Dell recommends to place the iDRAC’s on a separate management network for best iDRAC security. However, you
can also route iDRAC management traffic over the shared LOM. Select the shared LOM option if you may want to ensure that
this feature is enabled at the Dell factory. There is no additional charge to enable shared LOM at the time of order. The servers
which support the option of selecting shared LOM for iDRAC management traffic are:
● R730
● R730xd
● T630
● R630
● FC630
● FC830
DRAC also logs event data and the most recent crash screen (for systems running the Microsoft Windows operating system
only) to help diagnose the probable cause of a system crash.
For more information, see the Dell Remote Access Controller User's Guide or the Integrated Dell Remote Access Controller
User's Guide at dell.com/support/manuals.
Table below “Remote Access Controllers and Solutions for Blade Servers” and Table “For Rack and Tower Servers” list the
following:
● Supported Remote Access Controller versions and firmware for iDRAC8
● Supported Chassis Management Controller versions and firmware
● Supported BMC firmware versions
● Supported IPMI protocol versions
iDRAC Service Module 2.4
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be
installed on 12
th
generation of Dell PowerEdge servers or later with minimum Firmware version of 1.57.57 for iDRAC7 and
2.05.05.05 or later for iDRAC8. The iDRAC Service Module complements iDRAC interfaces – Graphical User Interface (GUI),
RACADM CLI and Web Service Management (WS-MAN) with additional monitoring data. You can configure the features on the
supported operating system depending on the features to be installed and the unique integration needs in a work environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Server Management data (OS/
device driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard
interfaces.
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Out-of-band server management and monitoring