Reference Guide

Recommended
Response Action
Do the following and retry the operation: 1) Make sure the latest firmware is
installed on the network cards and iDRAC on the server identified in the message.
2) Reset the Chassis Management Controller. 3) Reset the server iDRAC. If the issue
persists, contact your service provider.
Category Configuration (SWC = Software Config)
Severity Severity 2 (Warning)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC ✔ ✔*
CMC ✔ ✔*
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC ✔* ✔*
SWC8620
Message The Chassis Management Controller is unable to communicate with the iDRAC in
server slot arg1 .
Arguments arg1 = slot id
Detailed
Description
The Chassis Management Controller is unable to communicate with the iDRAC in
server slot identified in the message.
Recommended
Response Action
Reset the server iDRAC. If the issue persists, contact your service provider.
Category Configuration (SWC = Software Config)
Severity Severity 2 (Warning)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC ✔ ✔*
CMC ✔ ✔*
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC ✔* ✔*
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