Reference Guide

Recommended
Response Action
Retry the Import operation using a valid backup image file and the correct
passphrase. If the problem persists, do the following: 1) Turn off the system and
disconnect the power cord. 2) Wait for five seconds. 3) Reconnect the power cord,
turn on the system, and retry the operation.
Category Configuration (SWC = Software Config)
Severity Severity 1 (Critical)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
SWC0051
Message Unable to retrieve iDRAC license information.
Detailed
Description
Unable to retrieve license information due to an iDRAC communication error.
Recommended
Response Action
Exit Lifecycle Controller and retry the operation. If the problem persists, do the
following: 1) Turn off the system and disconnect the power cord. 2) Wait for five
seconds. 3) Reconnect the power cord, turn on the system, and retry the
operation.
Category Configuration (SWC = Software Config)
Severity Severity 1 (Critical)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
SWC0052
Message Unable to continue with OS Deployment operation.
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