Reference Guide

Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
SWC0035
Message Unable to initialize backup Server Profile operation.
Detailed
Description
The backup operation did not initialize because the system does not have a service
tag.
Recommended
Response Action
Assign a service tag to the system and retry the operation. To assign the service tag,
contact your service provider.
Category Configuration (SWC = Software Config)
Severity Severity 1 (Critical)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
SWC0036
Message Unable to launch hardware diagnostics.
Detailed
Description
Unable to launch hardware diagnostics because the Enterprise UEFI Diagnostics
application is corrupt or iDRAC is not responding.
Recommended
Response Action
Retry the operation. If the problem persists, update the Enterprise UEFI Diagnostics
using one of the following methods: 1) Use the Firmware Update feature in
Lifecycle Controller. 2) Use the Server Update Utility. 3) Run the Update Package
from the operating system. If the problem continues to persist, reset the iDRAC. For
more information, contact your service provider.
Category Configuration (SWC = Software Config)
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