Reference Guide

Recommended
Response
Action
Do one of the following: 1) Restart the server and check whether the issue persists.
2) If the issue is not resolved by the preceding action, reseat the processors and
restart the server. 3) If the issue persists, contact your service provider.
Category System Health (MEM = Memory)
Severity Severity 1 (Critical)
Trap/EventID 2265
LCD Message Intel QPI interconnect <number> has fatal error. Reseat memory riser.
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC ✔ ✔ ✔ ✔
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔* ✔
CMC
MEM9007
Message Intel SMI 2 Memory interconnect arg1 has a non-recoverable issue.
Arguments arg1 = link number
Detailed
Description
A non-recoverable link issue was detected in propagation of signals between
processor and memory through the Intel SMI 2 memory interconnect identified in
the message.
Recommended
Response
Action
Do one of the following: 1) Reseat the memory riser and restart the server. 2) If the
issue is not resolved by preceding action, reseat the processor and restart the
server. 3) If the issue persists, contact your service provider.
Category System Health (MEM = Memory)
Severity Severity 1 (Critical)
Trap/EventID 2265
LCD Message Intel SMI 2 interconnect <number> has fatal error. Reseat mem riser.
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC ✔ ✔ ✔ ✔
CMC
816