Reference Guide

CPU Event Messages
CPU0000
Message CPU arg1 has an internal error (IERR).
Arguments arg1 = number
Detailed
Description
System event log and OS logs may indicate that the exception is external to the
processor.
Recommended
Response
Action
Review System Event Log and Operating System Logs. If the issue persists, contact
technical support. Refer to the product documentation to choose a convenient
contact method.
Category System Health (CPU = Processor)
Severity Severity 1 (Critical)
Trap/EventID 2241
LCD Message CPU <number> internal error (IERR). Contact Support
OMSA Event ID 5604
OMSA Trap ID 5604
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC ✔ ✔* ✔ ✔ ✔ ✔
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔* ✔ ✔ ✔ ✔
CMC
CPU0001
Message CPU arg1 has a thermal trip (over-temperature) event.
Arguments arg1 = number
Detailed
Description
The processor temperature increased beyond the operational range. Thermal
protection shut down the processor. Factors external to the processor may have
induced this exception.
Recommended
Response
Action
Review logs for fan failures, replace failed fans. If no fan failures are detected,
check inlet temperature (if available) and reinstall processor heatsink.
Category System Health (CPU = Processor)
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