Reference Guide

SYS124
Message OS Collector: The OS Collector application does not support execution in the OS
installed on the server.
Detailed
Description
The OS and Application data collection by the OS Collector application is unable to
execute on the OS installed on the server because the OS is not supported.
Recommended
Response
Action
No response action is required.
Category System Health (SYS = System Info)
Severity Severity 2 (Warning)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
SYS125
Message OS Collector: Unable to communicate with WMI services.
Detailed
Description
The OS Collector application is unable to communicate with the WMI service. This
may be because the user context the application is running in does not have
appropriate access privileges or firewall/security settings are preventing retrieving
registry and software data from WMI.
Recommended
Response
Action
Do the following: 1) Make sure the user context the OS Collector application is
running in has the appropriate privileges to access WMI. Make sure that firewall or
security settings are set to allow access and retry the operation. 2) If the issue
persists, restart the WMI service and retry the operation. 3) If the issue continues to
persists, restart the server OS and retry the operation.
Category System Health (SYS = System Info)
Severity Severity 2 (Warning)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
2005