Reference Guide

Recommended
Response
Action
Retry the operation. If the problem persists, download the latest Update Package
from your service provider and retry the operation.
Category Updates (SUP = FW Update Job)
Severity Severity 1 (Critical)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
SUP0520
Message Unable to update the arg1 firmware to version arg2 .
Arguments arg1 = component, arg2 = version
Detailed
Description
The firmware update operation for the component did not complete due to an
internal error.
Recommended
Response
Action
Retry the operation. If the problem persists, download the latest Update Package
from your service provider and retry the operation.
Category Updates (SUP = FW Update Job)
Severity Severity 1 (Critical)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
SUP0522
Message Unable to update the BIOS firmware because write protection is enabled.
1737