Reference Guide

LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
BAR011
Message Unable to collect Hardware Inventory information.
Detailed
Description
Hardware Inventory data collection and export did not complete successfully.
Recommended
Response
Action
Enter system services to enter Unified Server Configurator (USC), and select exit
and reboot option in USC to instantiate the database, if Collect System Inventory
on Restart (CSIOR) is not enabled. If the hardware inventory database is present,
restart the Integrated Remote Access Controller (iDRAC)and retry.
Category Configuration (BAR = Backup/Restore)
Severity Severity 1 (Critical)
Filter
Visibility
IPMI
Alert
SNMP
Alert
Email
Alert
Remote System
Log
WS
Eventing
iDRAC
CMC
LC Log LCD OS Log Power
Off
Power
Cycle
Reset Chassis Event
Proxy
iDRAC ✔*
CMC
BAR012
Message Unable to collect Lifecycle Controller data.
Detailed
Description
Lifecycle Controller data collection and export has failed.
Recommended
Response
Action
Do the following: 1) Download and apply the Dell Update Package (DUP) for USC.
2) Run System Services to update the database if CSIOR is not enabled. 3) Reboot
the system and retry. If the issue persists after performing these operations,
download the Field Service Repair software and repair the Lifecycle Controller.
Download and install all the DUPs for USC, diagnostics, driver packs, and device
firmware of all the devices of the host system.
Category Configuration (BAR = Backup/Restore)
Severity Severity 3 (Informational)
150