Reference Guide

RAC0105
Message The Smart Card reader cannot be detected. Check whether the reader is installed
correctly.
Detailed
Description
Communication with the Smart Card reader cannot be established, or is lost.
Recommended
Response
Action
This error may occur because: 1. Check connection between reader and system. 2.
There may be an issue with the Smart Card reader. Try reinstalling the reader driver
or use a different reader.
Category Audit (RAC = RAC Event)
Severity Severity 3 (Informational)
No alerts are applicable for this message
RAC0106
Message The Smart Card cannot be detected. Insert the Smart Card correctly.
Detailed
Description
Communication with the Smart Card reader is established and a Smart Card is
inserted, but there are problems reading the Smart Card.
Recommended
Response
Action
This error may occur because: 1. Make sure the Smart Card is seated correctly. 2.
Smart Card is invalid. Insert a valid Smart Card and try again. 3. Check connection
between reader and system. 4. There may be an issue with the Smart Card reader.
Try reinstalling the reader driver or use a different reader.
Category Audit (RAC = RAC Event)
Severity Severity 3 (Informational)
No alerts are applicable for this message
RAC0107
Message The inserted Smart Card cannot be recognized. Ensure that the correct Smart Card
CSP drivers are installed.
Detailed
Description
Communication with the Smart Card reader is established and a Smart Card is
inserted, but there are problems accessing the Smart Card. The appropriate
Cryptographic Service Provider (CSP) drivers are not installed.
Recommended
Response
Action
There may be an issue with the Smart Card Cryptographic Service Provider (CSP)
drivers. Use the client OS to install CSP driver. If the OS has problem with Smart
Card, then there will have problem using the Smart Card. So make sure Smart Card
can login with Windows OS.
Category Audit (RAC = RAC Event)
Severity Severity 3 (Informational)
1229