Reference Guide

Category Configuration
Subcategory SYS = System Info
Severity Severity 2 (Warning)
LCD Message No LCD message display defined.
Initial Default None
Server
Administrator
Event ID
Not Applicable
Server
Administrator
Trap ID
Not Applicable
SYS177
Message There was an issue retrieving Hardware data.
Detailed
Description
There was an issue retrieving Hardware data from the iDRAC internal storage. This
may be because Collect System Inventory on Restart (CSIOR) feature is disabled
and has never executed or the iDRAC Remote Services API status may not be in the
Ready state.
Recommended
Response
Action
Make sure the Collect System Inventory on Restart (CSIOR) is enabled and has run
at least once before retrying this operation. For remote web services API access,
make sure the GetRemoteServicesAPIStatus method returns Ready status before
trying this operation. If the issue persists, reset iDRAC and retry the operation.
Category System Health
Subcategory SYS = System Info
Severity Severity 2 (Warning)
LCD Message No LCD message display defined.
Initial Default None
Server
Administrator
Event ID
Not Applicable
Server
Administrator
Trap ID
Not Applicable
SYS178
Message Unable to retrieve TTY log data because no storage controllers are detected in the
server.
1963