Reference Guide

Recommended
Response
Action
Assign a service tag to the system and retry the operation. To assign the service tag,
contact your service provider.
Category Configuration
Subcategory SWC = Software Config
Severity Severity 1 (Critical)
LCD Message No LCD message display defined.
Initial Default LC Log
Server
Administrator
Event ID
Not Applicable
Server
Administrator
Trap ID
Not Applicable
SWC0036
Message Unable to launch hardware diagnostics.
Detailed
Description
Unable to launch hardware diagnostics because the Enterprise UEFI Diagnostics
application is corrupt or iDRAC is not responding.
Recommended
Response
Action
Retry the operation. If the problem persists, update the Enterprise UEFI Diagnostics
using one of the following methods: 1) Use the Firmware Update feature in
Lifecycle Controller. 2) Use the Server Update Utility. 3) Run the Update Package
from the operating system. If the problem continues to persist, reset the iDRAC. For
more information, contact your service provider.
Category Configuration
Subcategory SWC = Software Config
Severity Severity 1 (Critical)
LCD Message No LCD message display defined.
Initial Default LC Log
Server
Administrator
Event ID
Not Applicable
Server
Administrator
Trap ID
Not Applicable
SWC0037
Message Unable to export the file to the network share.
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